Tagged: , ,

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #896214

    Hello for all!
    I need help about info or solutions to my problem. After update enfold theme, when I want update information on pages (text, pics, codes) I did changes and update page but suddenly, a lot of information in this page was lost!. I’ll hope anyone can help me with it.

    enfold update fail

    #896407

    Hey capitallawyersco,
    Did you try using the revisions history to undo the changes?
    How to Undo Changes in WordPress with Post Revisions

    Best regards,
    Mike

    #896413

    Hi mike, tnx for your answer. I tryed it, but if I restore changes using revisions, whatever I lost new changes on page because any old revision don’t have new info changes :/

    #896523

    Hi,
    If I understand correctly, the screenshot shows what the page looks like now and what it looked like before, but not the changes you had tried to make? So you can get back to what it was like before you tried to make any changes?
    So far this has only happened on the one page that you tried editing, right?
    I went to your site and don’t see any errors in the console, but notice that you are using WordPress v4.8.2
    I would recommend making a manual backup of your database, just in case. Please see here: How To Make a WordPress Database Backup Manually
    Then I would recommend making a backup using a plugin such as UpdraftPlus, (How to Backup & Restore Your WordPress Site with UpdraftPlus)
    Then I would try updating WordPress itself.
    This will not restore your lost content, and I’m not sure that this was the cause, as it could have been a server error. But this will help rule out that this will happen again.
    After you have backups and updated, if you can reproduce this error again, we would like to try to reproduce it ourselves and debug it.

    Best regards,
    Mike

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.