Forum Replies Created
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Hi,
@saundra Thanks for your correction, I believe goldengate415 offers a good point. Perhaps it would be worth testing during a free trial period.For in my localhost test of your site, I couldn’t reproduce your issue. And you don’t want your site down for testing, I believe the other option here would be for you to create a staging clone on a sub-domain for us to test with, yet if it turns out to be a server issue there won’t be much we can do.
Best regards,
MikeHi,
@saundra thanks for the update and I will make a note of this for the developers, and I respect that you are very busy, and thanks for your patience. If I read correctly as of now your site is now updated and working correctly?
@jlgarcia thanks for confirming that updating though WP gave a 500 error, and the update via FTP solved.Best regards,
MikeHi,
Please try this instead:@media only screen and (min-width: 767px) and (max-width: 1023px) { #top.postid-1480 #av-layout-grid-1 .av_two_fifth { width: 30%!important; padding: 15px!important; } #av-layout-grid-1 .avia-animated-number-title span, #av-layout-grid-1 .avia-animated-number-content p { font-size:18px !important; } }
please see screenshot in Private Content area as the expected change.
Please clear your browser cache and check.Best regards,
MikeHi,
Sorry, I had mis-spoke, when using custom classes your css should look like this:@media only screen and (max-width: 767px) { .class-of-img {float: left !important;} .class-of-text {float: right !important;} }
Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:@media only screen and (min-width: 767px) and (max-width: 1023px) { #top.postid-1480 #av-layout-grid-1 .av_two_fifth { width: 30%!important; padding: 15px!important; } }
Best regards,
MikeHi,
It is a custom element built for the demo site, unfortunately it is not available. But you can find similar plugins, such as: MojoPlug Slide PanelBest regards,
MikeJanuary 28, 2018 at 1:00 am in reply to: Search box disappears of the main menu when the page is loaded #903826Hi,
Glad to hear, we will close this now. Thank you for using Enfold.Best regards,
MikeHey JMDP,
Please include the url to the page in question so we can take a closer look and write the appropriate css.Best regards,
MikeHey JMDP,
Sorry, I don’t think there is going to be a way we can do this without quite a bit of theme modification. But if you’ll include the url to the page in question we can take a closer look.Best regards,
MikeHi,
Can I ask if you built the page with the advanced layout builder or the default builder?
It seems to be mix of the two types.Best regards,
MikeJanuary 28, 2018 at 12:04 am in reply to: CSS Updates Work In Google, but not in style.css or Quick CSS #903820Hi,
I tried adding the rule to your css, and flushing your cache a few times but the vertical-align: middle continues to be called from:
wp-content/cache/minify/8052b.css
So it is just a matter of clearing / recreating the minifyed css, perhaps disabling the minify and then clearing again and enabling it again?
Please try this.Best regards,
MikeHi,
I stand corrected then, I didn’t know they were a custom post type and I didn’t see them in your post or pages. I was going by the additional files on load.
Perhaps enabling Prefetch and Prerender would be helpful. Here is a good article: How to add Prerender and Prefetch to WordPress sitesBest regards,
MikeHi,
Sorry, I have tested the above customization, and this is no longer is working. The original file was from 2015 and a lot has change since then. We don’t know when this customization would be considered, but please feel free to request – or vote if already requested – such feature on Enfold feature request form.Best regards,
MikeHey Milorad,
I tested your page and the images seem to be showing at full width for me when the screen is large enough for them, if the screen is smaller the images are force to fit the screen. please see screenshots in Private Content area.
But they go to the edge of the screen with no padding or margin, that we could remove.
Is your request that they would extend past the screen, with the possibility be that you don’t see the edges?Best regards,
MikeHi,
@saundra I have tested on my localhost, I used all-in-one-wp-migration to copy the site, and deactivated all plugins. Then manually updated to Enfold v4.2.2, then activated all plugins except real simple ssl, as my localhost has no ssl, and found CyStat crashed the site:
But I don’t think you were using it anyways. Here is my localhost settings:
So unfortunately, I found no issues, and the only difference we have is I’m using php v7.0.3, and your using php v7.1, which I don’t have. Also MySQL is 5.7.11
Sorry I was hoping to find a issue to report.
Do you have the option to try php v7.0.3?Best regards,
MikeHey ranishachar,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeHey elsrick91,
In your child theme css you have some curly quotes and the path is not correct, please try this instead:@font-face { font-family: 'blackchanceryregular'; src: url('fonts/blkchcry-webfont.woff2') format('woff2'), url('fonts/blkchcry-webfont.woff') format('woff'); font-weight: normal; font-style: normal; } h3 { font-family: 'blackchanceryregular'!important; }
If this doesn’t help then change to the full path, example in the Private Content area
Best regards,
MikeHi,
@scampbase
Try this code in the General Styling > Quick CSS field:#top #header .av-main-nav > li > a .avia-menu-text, #top #header .av-main-nav > li > a .avia-menu-subtext { color: #808080!important; }
Best regards,
MikeHi,
@lilianguentsche please try the same code but adjust the color.Best regards,
MikeHi,
@Ennasus Try this code in the General Styling > Quick CSS field:#top #header .av-main-nav > li > a .avia-menu-text, #top #header .av-main-nav > li > a .avia-menu-subtext { color: #cf507d!important; }
Best regards,
MikeHi,
@saundra thank you.
@feoleb thank you also, yet I recommend starting a new thread because when you post to the Private Content area the thread opener can view it, and should I need to write to you via the Private Content area you will not see it. Also it gets a little confusing for us to work on two conversations at once. Thanks for understanding.
When you do start the new thread, please include the WP admin & FTP access again in the Private Content area.Best regards,
MikeHi,
Sorry for the late reply, If I understand correctly you are trying to use the UM to hide menu items from non-logged in users. I was able to login though the first prompt, but not the WordPress site. Please check.Best regards,
MikeHi,
Sorry for the late reply, I have read though your posts and logged into the site and cPanel, I believe that you are looking for a complete install of the 2017 Demo & that you don’t mind if we reset your site and do so from scratch. If this is all true I would like to help you resolve this today.Best regards,
MikeHi,
Glad to hear you have solved the issue and thank you for sharing your solution. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that your are back up, would you mind if I created a copy of your site to test on my localhost to see if I can recreate the issue and try to debug?Best regards,
MikeHi,
Güncellemeniz sorununuzu çözmüş gibi görünüyor, yardımcı olabileceğimiz başka bir şey var mı?(It looks as though updating solved your issue, is there anything else we can assist with?)
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
Mike -
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