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Viewing 30 posts - 29,761 through 29,790 (of 34,859 total)
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  • in reply to: Upgraded to 4.2.2 and my website has 500 error #903914

    Hi,
    @saundra Thanks for your correction, I believe goldengate415 offers a good point. Perhaps it would be worth testing during a free trial period.

    For in my localhost test of your site, I couldn’t reproduce your issue. And you don’t want your site down for testing, I believe the other option here would be for you to create a staging clone on a sub-domain for us to test with, yet if it turns out to be a server issue there won’t be much we can do.

    Best regards,
    Mike

    in reply to: Upgraded to 4.2.2 and my website has 500 error #903899

    Hi,
    @saundra thanks for the update and I will make a note of this for the developers, and I respect that you are very busy, and thanks for your patience. If I read correctly as of now your site is now updated and working correctly?


    @jlgarcia
    thanks for confirming that updating though WP gave a 500 error, and the update via FTP solved.

    Best regards,
    Mike

    in reply to: Website doesnt show properly on mobile #903898

    Hi,
    Please try this instead:

    @media only screen and (min-width: 767px) and (max-width: 1023px) { 
    #top.postid-1480 #av-layout-grid-1 .av_two_fifth {
    width: 30%!important; 
    padding: 15px!important; 
    }
    #av-layout-grid-1 .avia-animated-number-title span, #av-layout-grid-1 .avia-animated-number-content p {
      font-size:18px !important;
    }
    }

    please see screenshot in Private Content area as the expected change.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Pictures befor text on mobile #903893

    Hi,
    Sorry, I had mis-spoke, when using custom classes your css should look like this:

    @media only screen and (max-width: 767px) { 
    .class-of-img {float: left !important;} 
    .class-of-text {float: right !important;}
    }

    Best regards,
    Mike

    in reply to: Website doesnt show properly on mobile #903829

    Hi,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (min-width: 767px) and (max-width: 1023px) { 
    #top.postid-1480 #av-layout-grid-1 .av_two_fifth {
    width: 30%!important; 
    padding: 15px!important; 
    }
    }

    Best regards,
    Mike

    in reply to: "side popup"? #903828

    Hi,
    It is a custom element built for the demo site, unfortunately it is not available. But you can find similar plugins, such as: MojoPlug Slide Panel

    Best regards,
    Mike

    Hi,
    Glad to hear, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Picture border in gallery #903825

    Hey JMDP,
    Please include the url to the page in question so we can take a closer look and write the appropriate css.

    Best regards,
    Mike

    in reply to: Galleries "Load more" #903824

    Hey JMDP,
    Sorry, I don’t think there is going to be a way we can do this without quite a bit of theme modification. But if you’ll include the url to the page in question we can take a closer look.

    Best regards,
    Mike

    in reply to: Titles not showing on post slider #903823

    Hi,
    Can I ask if you built the page with the advanced layout builder or the default builder?
    It seems to be mix of the two types.

    Best regards,
    Mike

    Hi,
    I tried adding the rule to your css, and flushing your cache a few times but the vertical-align: middle continues to be called from:
    wp-content/cache/minify/8052b.css
    So it is just a matter of clearing / recreating the minifyed css, perhaps disabling the minify and then clearing again and enabling it again?
    Please try this.

    Best regards,
    Mike

    in reply to: need custom post type to use blank page template #903819

    Hi,
    I stand corrected then, I didn’t know they were a custom post type and I didn’t see them in your post or pages. I was going by the additional files on load.
    Perhaps enabling Prefetch and Prerender would be helpful. Here is a good article: How to add Prerender and Prefetch to WordPress sites

    Best regards,
    Mike

    in reply to: Auto close other popups on google maps #903810

    Hi,
    Sorry, I have tested the above customization, and this is no longer is working. The original file was from 2015 and a lot has change since then. We don’t know when this customization would be considered, but please feel free to request – or vote if already requested – such feature on Enfold feature request form.

    Best regards,
    Mike

    in reply to: how to insert a contact form in footer? #903790

    Hi,
    Glad Victoria was able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: Photos size in gallery #903788

    Hey Milorad,
    I tested your page and the images seem to be showing at full width for me when the screen is large enough for them, if the screen is smaller the images are force to fit the screen. please see screenshots in Private Content area.
    But they go to the edge of the screen with no padding or margin, that we could remove.
    Is your request that they would extend past the screen, with the possibility be that you don’t see the edges?

    Best regards,
    Mike

    in reply to: Upgraded to 4.2.2 and my website has 500 error #903764

    Hi,
    @saundra I have tested on my localhost, I used all-in-one-wp-migration to copy the site, and deactivated all plugins. Then manually updated to Enfold v4.2.2, then activated all plugins except real simple ssl, as my localhost has no ssl, and found CyStat crashed the site:
    2018-01-27_142255 But I don’t think you were using it anyways. Here is my localhost settings:
    2018-01-27_143550
    So unfortunately, I found no issues, and the only difference we have is I’m using php v7.0.3, and your using php v7.1, which I don’t have. Also MySQL is 5.7.11
    Sorry I was hoping to find a issue to report.
    Do you have the option to try php v7.0.3?

    Best regards,
    Mike

    in reply to: Titles not showing on post slider #903745

    Hey ranishachar,
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Custom Font Not Google Not Properly Displaying #903740

    Hey elsrick91,
    In your child theme css you have some curly quotes and the path is not correct, please try this instead:

    @font-face {
        font-family: 'blackchanceryregular';
        src: url('fonts/blkchcry-webfont.woff2') format('woff2'),
             url('fonts/blkchcry-webfont.woff') format('woff');
        font-weight: normal;
        font-style: normal;
    
    }
    
    h3 {
         font-family: 'blackchanceryregular'!important; 
    }

    If this doesn’t help then change to the full path, example in the Private Content area

    Best regards,
    Mike

    in reply to: How to change top menu font color? #903730

    Hi,

    @scampbase

    Try this code in the General Styling > Quick CSS field:

    
    #top #header .av-main-nav > li > a .avia-menu-text, #top #header .av-main-nav > li > a .avia-menu-subtext {
        color: #808080!important; 
    }
    

    Best regards,
    Mike

    in reply to: How to change top menu font color? #903729

    Hi,

    @lilianguentsche
    please try the same code but adjust the color.

    Best regards,
    Mike

    in reply to: How to change top menu font color? #903728

    Hi,

    @Ennasus
    Try this code in the General Styling > Quick CSS field:

    #top #header .av-main-nav > li > a .avia-menu-text, #top #header .av-main-nav > li > a .avia-menu-subtext {
        color: #cf507d!important; 
    }
    

    Best regards,
    Mike

    in reply to: Upgraded to 4.2.2 and my website has 500 error #903720

    Hi,
    @saundra thank you.


    @feoleb
    thank you also, yet I recommend starting a new thread because when you post to the Private Content area the thread opener can view it, and should I need to write to you via the Private Content area you will not see it. Also it gets a little confusing for us to work on two conversations at once. Thanks for understanding.
    When you do start the new thread, please include the WP admin & FTP access again in the Private Content area.

    Best regards,
    Mike

    in reply to: Mega Menu options not visible #903714

    Hi,
    Sorry for the late reply, If I understand correctly you are trying to use the UM to hide menu items from non-logged in users. I was able to login though the first prompt, but not the WordPress site. Please check.

    Best regards,
    Mike

    in reply to: uploading theme #903713

    Hi,
    Sorry for the late reply, I have read though your posts and logged into the site and cPanel, I believe that you are looking for a complete install of the 2017 Demo & that you don’t mind if we reset your site and do so from scratch. If this is all true I would like to help you resolve this today.

    Best regards,
    Mike

    in reply to: Enfold activate problem #903710

    Hi,
    Glad to hear you have solved the issue and thank you for sharing your solution. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Remove title link on blog page #903705

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Upgraded to 4.2.2 and my website has 500 error #903704

    Hi,
    Glad to hear that your are back up, would you mind if I created a copy of your site to test on my localhost to see if I can recreate the issue and try to debug?

    Best regards,
    Mike

    in reply to: Sitem Hata Veriyor #903684

    Hi,
    Güncellemeniz sorununuzu çözmüş gibi görünüyor, yardımcı olabileceğimiz başka bir şey var mı?

    (It looks as though updating solved your issue, is there anything else we can assist with?)

    Best regards,
    Mike

    in reply to: What WordPress Plugin Does this Forum Use? #903682

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Upgraded to 4.2.2 and my website has 500 error #903639

    Hi,
    @saundra If you would like to downgrade to v4.2 please see the link in the Private Content area

    Best regards,
    Mike

Viewing 30 posts - 29,761 through 29,790 (of 34,859 total)