Forum Replies Created

Viewing 30 posts - 29,581 through 29,610 (of 34,859 total)
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  • in reply to: Top Menu – Insert Shortcode #907451

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Changing the color of mailchimp form #907450

    Hi,
    Sorry your private link didn’t show please add again. I tried looking for the situation but the only 3 column page I found looks fine, please see link in Private Content area. If this is the correct page, please explain a little more.

    Best regards,
    Mike

    in reply to: Sidebar optisch anpassen #907446

    Hi,
    Probieren Sie den folgenden Code im Feld General Styling> Quick CSS aus. Die erste Regel gilt für das oberste Widget mit dem Bild und die zweite Regel für die anderen drei Widgets, sodass Sie den Abstand zwischen ihnen anpassen können. Wegen des Bildes sieht das erste Widget so aus, als ob es etwa 15px der unteren Auffüllung hat, wenn es auf Null gesetzt ist.

    Try the following code in the General Styling > Quick CSS field. The first rule is for the top widget with the image and the second rule is for the other 3 widgets, so you can adjust the spacing between them. Because of the image, the first widget looks like it has about 15px of bottom padding when it is set to zero.

    .sidebar .inner_sidebar .widget#text-2 {
    padding-bottom: 0px !important; 
    }
    .sidebar .inner_sidebar .widget {
    padding-bottom: 15px !important; 
    padding-top: 0px !important; 
    }

    Best regards,
    Mike

    Hi,
    I’m still not sure what the issue is, I have run into this same situation twice now, where all of the server setting were well above what is needed but importing would not work, but each time it was a GoDaddy account. Perhaps they have a firewall, filter or something else.
    To get around it I installed the demo on my localhost and used all-in-one-wp-migration plugin to migrate it to your site.
    I’m glad we were able to get you up and running, Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Font #907337

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I have installed the Construction Demo as requested to /CAR/
    but not to /ClassAR/ as I don’t see that the FTP login is for that site also.
    See login and password in Private Content area, Please check the site.

    Best regards,
    Mike

    in reply to: Font #907285

    Hey Stuart,
    Try this code in the General Styling > Quick CSS field:

    #top #wrap_all .all_colors h1, #top #wrap_all .all_colors h2, #top #wrap_all .all_colors h3, #top #wrap_all .all_colors h4, #top #wrap_all .all_colors h5, #top #wrap_all .all_colors h6 {
        text-transform: none;
    }

    This will remove the text-transform for all headings, if you wish to keep one, such as for h1, then remove it from the list above.

    Best regards,
    Mike

    in reply to: Stuck In Maintenance Mode #907280

    Hi,
    Sounds like you have solved the issue by updating via FTP. Here is good article on the subject: WordPress Maintenance Mode: How Do I Get Out Of It?

    Best regards,
    Mike

    in reply to: Padding controls in Color Section not working #907278

    Hi,
    Glad to hear, thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Sidebar optisch anpassen #907277

    Hey heikonet,
    Das sieht aus wie Padding oder Rand für jedes der Widget-Elemente, es gibt keine Einstellung dafür, aber wir könnten mit einigen benutzerdefinierten CSS anpassen. Bitte fügen Sie die URL zu der betreffenden Seite hinzu, damit wir genauer hinsehen können.

    This looks like padding or margin for each of the widget items, there is not a setting for this but we could adjust with some custom css. Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Space in top #907276

    Hey bcdcosmetici99,
    Try this code in the General Styling > Quick CSS field:

    a#advanced_menu_toggle:before,a#advanced_menu_hide:before {display:none!important;}

    Best regards,
    Mike

    in reply to: hide element in mobile #907275

    Hey bcdcosmetici99,
    Is this for one page only? If so Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top.page-id-9258 .avia-builder-el-6 {display:none!important;}
    }

    Best regards,
    Mike

    in reply to: Container class #907273

    Hi,
    Please include the url to an example one with a sidebar active. Also include a admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Changing the color of mailchimp form #907268

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top .footer_color input[type='email'].text_input.is_email,#top .footer_color input[type='email'].text_input.is_email::-webkit-input-placeholder{
    font-family: 'Georgia'!important;
    font-style: italic !important;
     }

    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Contact Form not Sending Emails #907259

    Hi,
    I have run some tests using a plugin WP Mail Logging and found that your mail is being sent to gmail from your site. I believe the issue is your email is being sent saying it is from (Email address hidden if logged out) yet gmail knows it is not from yahoo.it
    Spam doesn’t always go into the spam folder, sometimes it deleted before it gets that far. I have two recommendations:
    1: setup a email account for your domain, you can always forward that email to (Email address hidden if logged out) if you wish, but this will help authenticate your email, and may solve.
    If not, then 2:
    use SMTP for your WordPress outgoing email, here is a good article to help.

    Best regards,
    Mike

    in reply to: Polylang – short URL on homepages not working #907250

    Hi,
    Glad to hear, perhaps it was a caching issue. We will close this now. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Container class #907248

    Hi,
    Try this code in the General Styling > Quick CSS field:

    .sjb-page .sjb-detail .job-features .table td {
        border-style: solid!important; 
        border-width: 1px!important; 
        border-color: #e1e1e1!important;
    }
    .sjb-page .sjb-detail .job-features .table tr:first-child td {
      border-top: 0!important; 
    }
    .sjb-page .sjb-detail .job-features .table td:last-child {
      border-right: 0px solid transparent!important; 
    }
    .sjb-page .sjb-detail .job-features .table td:first-child {
      border-left: 0px solid transparent!important; 
    }

    Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Galleries "Load more" #907240

    Hi,
    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Mike

    in reply to: Page editor not working (empty white box) after update #907238

    Hi,
    Sorry, I understand your frustration, and we are trying to help, yet if we can’t reproduce the issue it points to perhaps a local issue. I imagine you have cleared your browser cache as suggested.
    Please see the video in the Private Content area that I made, the first half of the video is using Chrome, the second half using Firefox. In it I create a new page, add a color section, and add a text block inside it and save using Chrome, Then with Firefox I open the same page and add a special header and save.
    Please try to complete the same steps in a video.
    Also please ensure to use the same login as you gave to use.

    Best regards,
    Mike

    in reply to: Titles not showing on post slider #907234

    Hi,
    Comments show on posts by default, in order for comments to show on a page, you will need to edit the file:
    /wp-content/themes/enfold/page.php
    right after on line 30

    get_template_part( 'includes/loop', 'page' );

    please add:

    comments_template( '/includes/comments.php');

    It is best to use a child theme and save this file to your child theme folder so your changes will not be lost with future theme updates Read about it & Get it here
    I made this change for you in your Enfold theme, please check & consider adding a child theme.

    Best regards,
    Mike

    Hi,
    Thank you for the FTP, I was able to login with it, unfortunately the WordPress login you provided earlier is now giving a “invalided user” error. Please advise.

    Best regards,
    Mike

    in reply to: Can I mak the hotspots transparent? #907220

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top.home #av_section_1 .av-hotspot-container .av-image-hotspot_inner,#top.home #av_section_1 .av-image-hotspot-pulse {
        background: transparent!important; 
    }

    Best regards,
    Mike

    in reply to: Picture border in gallery #907218

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: Website squeezed after reloading and CSS not working #907214

    Hi,
    Thanks, for some reason my first login didn’t show the admin options, this time I was able to access it.
    Anyways, I looked at your code in the General Styling > Quick CSS field and found a lone “.mainimage {” with no declaration or closing bracket that then affected the following rules. I added a closing bracket and cleared your cache, your site seems to look correct now. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change Color section height on mobile #907213

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: Issues with updating Enfold from 4.1.2 to 4.2 #907049

    Hi,
    Your site is working now, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Changing the color of mailchimp form #907048

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top .footer_color input[type='text'], #top .footer_color input[type='email'] {background-color: #fff!important; }

    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    The reason is because the code was just for the homepage so that it doesn’t cause issues with other pages. I didn’t know other pages had issues.
    This next page has a different sized image that is only having a issue with mobile, so the first code would not help. For this page please try:

    @media only screen and (max-width: 500px) { 
    #top.page-id-151 #av_section_1 {height: 285px !important; }
    }
    #top.page-id-151 #after_section_1 .template-page.content.av-content-full {
    padding-top: 0 !important; 
    }
    

    Might I suggest using the image element for these other pages, instead of a color section with the image in the background. The image element will adjust to the page width better without having resize issues.

    Best regards,
    Mike

    in reply to: google maps #907027

    Hey jdrakeproductions,
    You have a Invalid Key Map Error, Use the link in the Enfold Theme Options to get a Google Map API key.
    You are also using Enfold Version: 3.8.5
    Please update to v4.2.2

    Best regards,
    Mike

    in reply to: One Page Menu #907020

    Hey cgoldhawk,
    Please ensure your menu links to the anchors do not include your full url
    They should be “#anchor”
    Not http://your-site.com/#anchor

    Best regards,
    Mike

Viewing 30 posts - 29,581 through 29,610 (of 34,859 total)