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February 6, 2018 at 4:22 am in reply to: The server is temporarily unable to service your request due to maintenance down #908332
Hi,
A plugin conflict could respond like this. Please try deactivating all of your plugins and updating from v4.2 to v4.2.2 manually via FTP: https://vimeo.com/67209750 – then test your site for errors. If that resolves the issue, reactivate each one individually until you find the cause.Best regards,
MikeHi,
The user name & password do not seem to be working for the WordPress site, please check.Best regards,.
MikeHi,
@spencery2, glad to hear that the function solved. I recommend using a child theme and adding the function in the functions.php so the next update won’t interrupt service. I have reported this issue. Also thanks for your guidance to other users.
@merlinmedia, this function must be placed in the functions.php, we recommend using a child theme.Best regards,
MikeFebruary 6, 2018 at 2:55 am in reply to: Importing didnt work! You might want to try reloading the page #908309Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
That is how I read the message also, please try and let us know.Best regards,
MikeHi,
Glad Victoria could help, we will close this now. Thanks for using Enfold.Best regards,
MikeFebruary 5, 2018 at 7:15 pm in reply to: textballoon when clicked on image stays when in lightbox #908150Hey Charlotte,
Do you have a custom function in your functions.php called “av_custom_iframe_height”? Seems to be an error, try removing it to see if it clears your error message.Best regards,
MikeHi,
@Guenni007 thanks for sharing your solution, well done.Best regards,
MikeFebruary 5, 2018 at 2:12 pm in reply to: Enfold app demo import font-manager.class.php on line 488 #907970Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
You should have a child theme and you can include the filter in the child theme functions.php
This way you will not lose this function with future updates.Best regards,
MikeHey CezarOlivian,
Sorry, that feature is not available yet Please feel free to request – or vote if already requested – such feature on Enfold feature request form.
If you really wish to have this function you could hire a freelancer to add Typeahead.js to your site.Best regards,
MikeFebruary 5, 2018 at 1:42 pm in reply to: textballoon when clicked on image stays when in lightbox #907944Hi,
Try going to WordPress > Appearance > Editor
You may get a warning, click I understand
Then if you are using a child theme you will have two choices, one is the stylesheet (style.css) the other is the Theme Functions (functions.php)
add your code at the end and click Update File.
you should get a success message
If you don’t have a child theme, which you should, you will have more files to choose from, but you will still edit Theme Functions (functions.php). Add your code to the bottom.
Hope this helps.
I also tested the code for syntax errors, but received none. Be sure to copy the code from the post and not from your email, as often quotes become curly quotes which will give you a syntax error.Best regards,
MikeHey voldor,
In order to have the mailchimp dropbox field in blank by default, you need to make this change at mailchimp.
Go to your form field and ensure that the top choice is empty, and the second choice has your selected text.Best regards,
MikeHi,
Try adding this code to the end of your functions.php file in Appearance > Editor:add_filter('avf_form_from', 'avf_form_from_mod', 10, 3); function avf_form_from_mod($from, $new_post, $form_params) { $from = " (Email address hidden if logged out) "; return $from; }
Adjust the from address
Best regards,
MikeFebruary 5, 2018 at 12:46 pm in reply to: Enfold app demo import font-manager.class.php on line 488 #907911Hi,
Glad to help, is there anything else we can help with or shall we close this then?Best regards,
MikeFebruary 5, 2018 at 12:44 pm in reply to: Style issue Mailchimp form inside a accordion elememt #907908Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeFebruary 5, 2018 at 12:31 pm in reply to: Enfold app demo import font-manager.class.php on line 488 #907899Hi,
Try to go to Enfold > Import/Export > Iconfont Manager then remove Flaticon.Best regards,
MikeHey Colin,
Please ensure that when editing the page, in the right sidebar under “Layout” > “Header visibility and transparency” you have chosen one of the 3 transparent header options.Best regards,
MikeFebruary 5, 2018 at 11:50 am in reply to: Style issue Mailchimp form inside a accordion elememt #907872Hi,
Try this code in the General Styling > Quick CSS field:#top.home .main_color .invers-color input[type='email'] { background-color: transparent!important; color: #fff !important; }
Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:@media only screen and (max-width: 802px) { #top .av-subnav-menu > li { padding: 3px 0!important; }
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
Best regards,
MikeHi,
They are both designed to pretty much show all theme features available, the 2017 demo is the newer updated version.
You can see them here side by side: Enfold Demo OverviewBest regards,
MikeFebruary 5, 2018 at 2:28 am in reply to: Website squeezed after reloading and CSS not working #907630Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Layerslider was updated, but I haven’t seen any issues about it making changes to existing slides.
I’m not sure what could have happen, unfortunately there is not a revisions option for the slider. Were you able to tweak it back to your liking?Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
I’m not sure how it became 40% of it’s original size, and as I didn’t see it before, I imagine you should be able to read the text of the slides. So I went to the layerslider options for your slide and choose 1100px Canvas width for the layout. (it was at 1000px)
Please check and see if that looks like the way it was, if not try 1200px or 1300px.Best regards,
MikeHey kirillko,
*Oops I see you are asking about WPML, I believe works in much the same way as this.
If this doesn’t help, Can you please include a admin login in the private content area so we can take a closer look.Polylang & WPML both work with Enfold, if using Polylang, once you enable Polylang and set your languages, be sure to set the order that they will show in the menu switcher and choose your default.
Then go to your menus and choose the “screen options” drop down and check “Language switcher”. Then a new menu item will show in your choices.
Once you add to your menu it will also show on your mobile menu.
Best regards,
Mike -
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