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Viewing 30 posts - 29,161 through 29,190 (of 35,061 total)
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  • in reply to: Enfold contact form not working #920817

    Hey merril,
    I recommend installing WP Mail Logging plugin to see if there are any errors with your wordpress php mail, I have found this very useful in the past.
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: changing colour of social media icons #920812

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: SSL Issue #920808

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    Hey eattravelandmore,
    Wenn ich richtig verstehe, möchten Sie Enfold aktualisieren, aber es scheint zu hängen, versuchen Sie, manuell über FTP zu aktualisieren: https://vimeo.com/67209750
    Bitte benennen Sie Ihren übergeordneten Theme-Ordner von / enfold / in / enfold-old / um und laden Sie die neue / enfold / von Ihnen aktualisierte Version hoch. Warten Sie, bis der Upload abgeschlossen ist, bevor Sie sich wieder bei Ihrer Site anmelden.

    Hier sind einige Informationen für den allgemeinen “Kurz unbaufähig für geplante Wartung. Überprüfen Sie in einer Minute.” Error:
    WordPress Maintenance Mode: How Do I Get Out Of It?
    Für die “Ein automatisiertes WordPress-Update konnte nicht abgeschlossen werden” im Admin-Panel nach einem Wartungsmodus Fehler:
    What to do when WordPress Auto-Update Fails

    —- English —-

    If I understand correctly, you would like to update Enfold but it seems to be hanging, Try to update manually via FTP: https://vimeo.com/67209750
    Please rename your parent theme folder from /enfold/ to /enfold-old/ and upload the new /enfold/ from you updated version, and wait until the upload is complete before loging into your site again.

    Here is some info for the general “Briefly unabailable for scheduled maintenance. Check back in a minute.” error:
    WordPress Maintenance Mode: How Do I Get Out Of It?
    For the “An automated WordPress update has failed to complete” in the admin panel after a Maintenance Mode error:
    What to do when WordPress Auto-Update Fails

    Best regards,
    Mike

    in reply to: Custom CSS #920634

    Hey timbright,

    I tried to login but was sent to the maintenance page and couldn’t get to the admin dashboard.
    Please advise.

    Best regards,
    Mike

    in reply to: blog set up #920626

    Hi,
    1: Try this code in the General Styling > Quick CSS field:

    .blog-meta a {
    pointer-events: none!important; 
    }

    2: I added a code block to the bottom of the example page with this code:

    <script type = "text/javascript">
    jQuery('.grid-entry a').attr('target', '_blank');
    </script>

    Now the referencie/city arena logo opens in a new page.

    3: I added this shortcode for the whitespace element from the advanced layout builder:

    
    [av_hr class='invisible' height='50' shadow='no-shadow' position='center' custom_border='av-border-thin' custom_width='50px' custom_border_color='' custom_margin_top='30px' custom_margin_bottom='30px' icon_select='yes' custom_icon_color='' icon='ue808' font='entypo-fontello' admin_preview_bg='']
    

    Please check.

    Best regards,
    Mike

    in reply to: Text in easy slider #920623

    Hi,
    That is because you were missing a } from the code above, I corrected and saved. It is now working.
    Please clear your browser cache and check.
    2018-03-02_214338

    Best regards,
    Mike

    in reply to: Reinstall Theme / change demo #920621

    Hi,
    Actually changing the status to “draft” would be better, then it won’t show on your site at all.
    To set a page to “draft”, first click “quick edit”
    2018-03-02_210239
    Then choose “draft” and save.
    2018-03-02_210946
    Then if you install the plugin Hide Drafts in Menus all of the pages you set to draft will be hidden from the menu for anyone not logged into your site, but you will still be able to see them and edit them for examples.
    Also anyone not logged in that trys to go to your page directly will get a “page not found” or 404, and not see the page.
    I tested this to ensure that it works with Enfold.

    Best regards,
    Mike

    in reply to: Colour section background image – hide on mobile #920617

    Hi,
    Ok, that would be a different solution as the color you want to keep is a part of the image you want to remove.
    To do this create a copy / clone of all of your color sections and place under your current sections, with the new mobile color sections having new background images that match your desired background colors.
    For each color section go to Screen Options > Element Visibility and choose “Hide on very small screens” for your current sections,
    2018-03-02_2019171
    and choose the other 3 larger screen options for your new sections.
    2018-03-02_2019172
    Also include ID’s to the “For Developers: Section ID” field for the color sections depending on when you want them to hide, for fine tunning, should it be nessary,
    2018-03-02_202847
    2018-03-02_202922

    Best regards,
    Mike

    in reply to: Stuck In Maintenance Mode #920613

    Hi,
    Your site seems to be working now, but should this happen again here are some resources:
    For the general “Briefly unabailable for scheduled maintenance. Check back in a minute.” error:
    WordPress Maintenance Mode: How Do I Get Out Of It?
    For the “An automated WordPress update has failed to complete” in the admin panel after a Maintenance Mode error:
    What to do when WordPress Auto-Update Fails

    Best regards,
    Mike

    in reply to: Colour section background image – hide on mobile #920374

    Hi,
    OK, I thought I understood :) The color sections are still there, the css only hide the background image, which left a black background.
    For example, the link in the Private Content area is to the first color section background, which is brown on the left side & a guy on the right.
    Could you create a mockup of what you would like to see? Thanks :)

    Best regards,
    Mike

    in reply to: Social Icons in Header not visible. #920338

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Text in easy slider #920336

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top #wrap_all #main .main_color.av_default_container_wrap {
        border-color: transparent!important; 
    }

    Best regards,
    Mike

    in reply to: Fehler bei Demotheme-Installation #920322

    Hi,
    Ich sehe, dass die Seiten für die Demo installiert wurden, aber die Bilder konnten nicht auf ein PHP-Timeout zurückzuführen sein.
    Sie haben auch einen 403 verbotenen Fehler für Ihre /wp-content/uploads/dynamic_avia/avia-footer-scripts-2b88aebaf20744f0ffe44610c69806e9.js
    Ich glaube, dass die Datei- und Ordnerberechtigungen möglicherweise nicht stimmen, aber Ihr Host-Steuerungsfeld, der Dateimanager zeigt die Berechtigungen nicht an und ich sehe nicht, wie FTP-Zugriff erstellt wird.
    Bitte fragen Sie Ihren Gastgeber, ob die Datei- und Ordnerberechtigungen sind:
    755 für alle Ordner und Unterordner.
    644 für alle Dateien.

    Sobald der verbotene Fehler behoben ist, würde ich empfehlen, max_execution_time auf 3000 statt 300 zu setzen,
    und Deaktivieren von JetPack.
    Dann sollten Sie in der Lage sein, die Demo erneut zu installieren.
    Bitte verwenden Sie das wp-reset-Plugin , damit sich Ihre Demoseiten nicht verdoppeln
    Bitte lassen Sie uns wissen, ob dies hilft.

    I see that the pages for the demo did install, but the images didn’t this could be due to a PHP time out.
    You also have a 403 forbidden error, for your /wp-content/uploads/dynamic_avia/avia-footer-scripts-2b88aebaf20744f0ffe44610c69806e9.js
    I believe that the file and folder permissions may be not right, but your host control panel, file manager doesn’t show the permissions, and I don’t see how to create FTP access.
    Please ask your host to check that the file and folder permissions are:
    755 for all folders and sub-folders.
    644 for all files.

    Once the forbidden error is solved, I would recommend setting your max_execution_time to 3000 instead of 300,
    and disabling JetPack.
    Then you should be able to try installing the demo again.
    Please use the wp-reset plugin so your demo pages don’t double
    Please let us know if this helps.

    Best regards,
    Mike

    in reply to: Social Icons in Header not visible. #920081

    Hey kenn_milkshakemedia,
    I see that the icons are white by default, and your page is white. Try this code at the end of your General Styling > Quick CSS field, it makes the white icons stand out by adding a gray square background, which changes to color on hover.

    .social_bookmarks li {
        background: gray !important; 
        border-radius: 4px!important; 
        margin-right: 2px!important; 
    }
    #top #wrap_all .av-social-link-facebook:hover a {
        background-color: #37589b!important; 
        border-radius: 4px!important; 
    }
    
    #top #wrap_all .av-social-link-twitter:hover a {
        background-color: #46d4fe!important; 
        border-radius: 4px!important; 
    }

    expected results
    2018-03-01_223744

    Best regards,
    Mike

    in reply to: Fehler bei Demotheme-Installation #920069

    Hey thomas-md,
    Ist dein Webhost Strato?
    Wir können Ihnen bei der Installation einer Demo behilflich sein, wenn Sie uns mitteilen, welche Demo Sie gerne hätten und den FTP-Zugang einbeziehen möchten. Ich konnte mich nicht auf Ihrer Website anmelden, aber vielleicht haben Sie gerade daran gearbeitet.

    Is your webhost Strato?
    We can assist with installing a demo if you tell us which demo you would like and include ftp access. I was not able to log into your site, but perhaps you were working on it at the time.

    Best regards,
    Mike

    in reply to: Colour section background image – hide on mobile #920068

    Hey whdsolutions,
    You could add this code in the General Styling > Quick CSS field, it will remove the background image for the sections for devices smaller that a tablet.

    @media only screen and (max-width: 767px) { 
    #overlay-section,#av_section_2,#av_section_3,#av_section_4 { background-image: none !important;
    }
    }

    As you can see each ID has a different name, if you went into each color section and gave them all the same name you code would only require one ID. But as it is today, this code should work, please try.

    Best regards,
    Mike

    in reply to: Change language of Enfold Theme Options #920061

    Hey wowalive,
    To change the language of the WordPress admin panel, and Enfold, please go to your WordPress profile and choose a language from the dropdown box.
    2018-03-01_211652

    Best regards,
    Mike

    in reply to: Problem uploading Demos #920059

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Reinstall Theme / change demo #920057

    Hi,
    I think I understand, if you set the demo pages to “private” and remove the menu links to them, You can keep them for layout review, yet no one else will see them.
    Is this what you ment?

    Best regards,
    Mike

    in reply to: blog set up #920054

    Hi,
    Please try changing the above code to look like this

    
    .text-sep.text-sep-date {display:none !important;}

    Then it will work on any page.
    For your next question, if I understand correctly, your page already looks full width. Please see screenshot in Private Content area. Perhaps this is solved of I don’t understand.
    For the last question, Try this code in the General Styling > Quick CSS field:

    
    .container .av-content-small.units {
        width: 100% !important; 
    }
    #top.post-template-default.single-post #main .sidebar {
        width: 0 !important; 
    }

    While this seems to work on the pages in question, please point to any pages it is not working correctly on.

    Best regards,
    Mike

    in reply to: Problems after upgrade to 4.2.4 #920052

    Hi,
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. If that doesn’t help, Can you please include a admin login in the private content area so we can take a closer look. Please give us permission to disable your plugins and custom function for testing.

    Best regards,
    Mike

    in reply to: Text in easy slider #920050

    Hi,
    To remove the date and time in the footer, please try this code in the General Styling > Quick CSS field:

    #footer .news-time {display:none !important;}

    unfortunately I don’t see the line you would like to removre, can you please include a screenshot and which browser you are using which you see it.

    Best regards,
    Mike

    in reply to: Demo import didn´t working #920049

    Hi,
    Your welcome, glad it’s working for you.
    Unfortunately this seems to be a Strato issue, each time we get feedback from Strato they point to a different cause & solution after the fact, which doesn’t work for the next customer. Yet a majority of customers don’t get useful feedback from Strato on the issue.
    The good news is that once the demo is installed I’ve not heard any complaints about Strato, it just seems their secure wordpress package doesn’t work well with the demos.

    Best regards,
    Mike

    in reply to: Problem uploading Demos #919675

    Hi,
    No :) it’s looking good!
    We are always happy to assist, but shall we close this thread, as it’s getting long?
    You can always open a new thread if you need more help.

    Best regards,
    Mike

    in reply to: Button not working #919673

    Hey gretabeneforti,
    This is happning because the slant border below it is taller than it looks in order to give it the slant look.
    2018-03-01_075258
    and that area is covering the button.
    So you can increase the height of your color section, or try moving your button up a little with bottom padding.

    Best regards,
    Mike

    in reply to: Problem uploading Demos #919665

    Hi,
    Ok, I renamed the folder to /enfold-delete/ and uploaded the new enfold, and it now works correctly.
    I didn’t delete the folder because over ftp it takes a while, can you delete it? I would also recommend deleting /enfold FEB 18/ if you are not going to use it. The fastest way is to use the file manager in your cPanel.
    Please clear your browser cache and check to confirm that all is working correctly.

    Best regards,
    Mike

    in reply to: Problem uploading Demos #919650

    Hi,
    Ok, I will do it right now, please logout for now. I see /enfold FEB 18/ is v4.2.1 and /enfold/ is v4.2.4, so I’m assuming you are using /enfold/
    I’ll let you know when I’m done.

    Best regards,
    Mike

    in reply to: Reinstall Theme / change demo #919639

    Hi,
    I looked and you are using a child theme with the 2017 Demo, although I see you have made some nice changes so far.
    So you don’t need another child theme.
    Here are some video tutorials the ones at the top are a little older, but the process is the same, the ones at the bottom detail each element.
    It looks like you are doing good, is there something specific you are having trouble with?

    Best regards,
    Mike

    in reply to: Problem uploading Demos #919623

    Hi,
    Yes you would do this on FTP or cPanel file manager, from your error messages earlier it looks like your folder structure was:

    /public_html/wp-content/themes/enfold FEB 18/

    if that is still true you will need to ensure you keep the same folder structure when you replace it. Your settings are stored in the database, and your images are stored in a different folder so you won’t be touching them.
    I tried to login to your cPanel to check but couldn’t, if you would like me to assist please include new login details.

    Best regards,
    Mike

Viewing 30 posts - 29,161 through 29,190 (of 35,061 total)