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Viewing 30 posts - 29,131 through 29,160 (of 35,168 total)
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  • in reply to: contact 7 form not working properly still #924941

    Hi,
    Glad this explanation helped, Chrome is only showing it to you because you have saved form data, you can clear that data if you like: How to clear unwanted autofill entries in Google Chrome
    I see that you were able to use the dark theme for recaptcha, it looks very good now.
    For me your site loads well in IE11, try clearing your cache & history and then restart IE11. But note that IE11 is not a modern browser and MS has replaced it with Edge, so everyday fewer and fewer people use IE11. I recommend not putting a lot of time into it.
    Is there anything else we can assist with on this issue?

    Best regards,
    Mike

    Hi,
    Ich fand diesen Fehler auf dem Event Kalender fourm, wo sie diesen Code vorgeschlagen haben, ich habe ihn zu Ihrer functions.php hinzugefügt und es scheint zu funktionieren. Bitte prüfe.
    Es sieht auch so aus, als ob dein Styling-Problem gelöst wurde, war es eines der Plugins?

    — translate —

    I found this error on The Events Calendar support fourm, where they suggested this code, I added it to your functions.php and it seems to be working. Please check.

    add_action('init', 'tribe_allow_large_joins');
    function tribe_allow_large_joins(){
    	global $wpdb;
    	$wpdb->query('SET SQL_BIG_SELECTS=1');
    }

    It also looks as though your styling issue has been solved, was it one of the plugins?

    Best regards,
    Mike

    Hi,
    Tut mir leid, ich versuche mit Google Übersetzer zu helfen, also möchte ich sicher sein, dass ich dich verstehe.
    Der Fehler, den ich gepostet habe, ist der, den ich auf Ihrer Website gesehen habe, z.
    2018-03-09_190541
    Sie haben also immer noch einen Fehler. Kann ich versuchen, alle Plugins zu deaktivieren, oder?
    Das Entfernen von Fehlern ist der erste zu lösende Schritt.
    Was ist dein Webhost?
    Hast du ein verstecktes Sicherheits-Plugin?

    — translate —

    Sorry, I’m trying to help with Google Translate, so I want to be sure I understand you.
    The error I posted was what I saw on your site, such as this one:
    2018-03-09_190541
    So you still have a error, can I try disabling all of your plugins to test, or can you?
    Removing errors is the first step to solve.
    What is your webhost?
    Do you have a hidden security plugin?

    Best regards,
    Mike

    in reply to: How to Edit Single Blog Post Content Width #924812

    Hi,
    For the border, I checked with Chrome, Firefox, & Edge and couldn’t see the border, Please see screenshot in Private Content area. Please advise.
    As for your css, I too am using a child theme with the code in my style.css
    have you tried clearing your cache? Also check the file permissions for your child theme. Try using “!important;” with your rule should it already be in use.

    Best regards,
    Mike

    in reply to: Breadcrumbs not showing on one page #924805

    Hi,
    I logged in and found a few issues, First is that your PHP version is 5.5.22, please ask your host to update you to v7.
    Second, please update the Enfold theme, your version was known to sometimes have a broken shortcode tree, this is where a element or div doesn’t get a closing tag, which we corrected and added the shortcode parser to repair. Yet as your version is old the shortcode parser is not available.
    Third, please try disabling your plugins. I see you are using Jetpack, and in the past there was some odd conflicts, I doubt this is the issue, but lets rule it out.
    When you update, please do so though the update panel, if you have to do so via FTP, please delete the theme folder and then upload the new folder, as the theme structure has changed some.
    Perhaps a backup before hand would be prudent.

    Best regards,
    Mike

    in reply to: How to Edit Single Blog Post Content Width #924509

    Hi,
    It looks as the top image, has been uploaded with a border around it. Please see the direct link to the image in the Private Content area.
    For the post width please try this css:

    #top .fullsize .template-blog .post .entry-content-wrapper, #top .fullsize .template-blog .post .entry-content-wrapper > * {
        max-width: 90%!important;
        width: 90% !important; 
    }

    Best regards,
    Mike

    in reply to: How to make icons smaller only on mobile? #924497

    Hi,
    It looks like in your custom css or General Styling > Quick CSS field you have this code:

    #top .iconbox_icon, #top .iconbox_icon {
    	font-size: 100px !important; /* Icon size */
    	width: 74px !important; /* Container size */
    	height: 74px !important; /* Must be the exact same value as the width */
    }
    

    please adjust “font-size: 100px !important;” to a smaller number.

    Best regards,
    Mike

    Hi,
    Sorry I don’t see the small color difference at the bottom of the design image, can you please highlight it in the image?

    Best regards,
    Mike

    Hi,
    Thank you, I found that when your permalinks are set to “post name” the word “homepage” is added to your url, and when set to “plain” it is not. Yoast dosn’t seem to effect this, as I test with it on and off. I also found that your .htaccess file is not writable so when updating your permalinks the .htaccess file is not getting updated.
    Please include FTP access so we can view / update.
    I disabled Yoast for now, and set your permalinks to “plain” so your site will work until we hear back from you on the FTP access.
    Naming your startpage “homepage” is fine, it is not what I mean, Please see screenshots in Private Content area.
    Did you migrate this install from a localhost or testing site?

    Best regards,
    Mike

    Hey Austrianweb,
    Ich habe zwei Probleme gefunden:
    1) Als ich mich anmeldete, fand ich eine Fehlermeldung oben auf Ihrem Admin-Panel, dass das “Social Media Feather” -Plugin viele Fehler hatte, also habe ich es deaktiviert.
    Aber das hat immer noch einen Fehler “User Levels Outdated” hinterlassen. Bitte versuchen Sie, Ihre Plugins zu deaktivieren. Wenn das Problem dadurch behoben wird, reaktivieren Sie jedes einzeln, bis Sie die Ursache gefunden haben.

    2) Wie haben Sie für Ihr Styling-Problem Ihre Site, FTP oder das Admin-Panel aktualisiert?
    Wir müssen zuerst auf Problem 1 eingehen, dann benötigen wir möglicherweise FTP-Zugang, um Problem 2 zu beheben.

    — translation —

    I found two issues:
    1) When I logged in I found a error message across the top of your admin panel that the “Social Media Feather” plugin had many errors, so I deactivated it.
    But this still left a “User Levels Outdated” error, Please try Try disabling your plugins. If that resolves the error issue, reactivate each one individually until you find the cause.

    2)For your styling issue, how did you update your site, FTP or though the admin panel updates?
    We will need to address issue 1 first, then we may need FTP access to address issue 2.

    Social Media Feather error:

    Deprecated: Function create_function() is deprecated in /home/.sites/128/site4160389/web/wp-content/plugins/social-media-feather/synved-option/synved-option.php on line 595

    User Levels Outdated error:

    
    ! The use of user levels is outdated. Use permissions instead. in /home/.sites/128/site4160389/web/wp-includes/functions.php on line 4031

    Best regards,
    Mike

    in reply to: 2017 Enfold edition #924446

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hey Manuel,
    I tried testing your permalink structure issue, but I was having issues with the setting staying selected. Perhaps we were both on the site at the same time?
    What I did see is that when the permalinks use the post name, the word “home” is added to the url, please check the yoast options for it changing the permalinks.

    Best regards,
    Mike

    in reply to: Enfold conflict with Woocommerce #924418

    Hi,
    We will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Major issues after update 4.2.6 #924415

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Enfold 4.2.6 Update Issue #924412

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: contact 7 form not working properly still #924276

    Hey Darren,
    Sorry to hear that you have been having this issue, I would like to help, let me ask when you say that “The input fields are different colors. Some black some white” do you mean the yellow background for the first 3 fields in your screenshot, “name, email, phone” ?
    If so, this is the auto compleate of the Chrome browser, Chrome does this to let you know that it has filled in the form.

    Also when say “Can’t remove white border around the captcha” do you mean the gray background for the whole captcha?
    If so, since the recaptcha is loaded in a iframe, we can not change it with css, but you do have the option to use the dark theme, here is how: https://contactform7.com/recaptcha/

    I have viewed your contact form in Chrome, Firefox, Edge & IE11 and it looks the same in each, please see the screenshot in Private Content area.
    Can you please explain what background-color & font color you would like to have it?

    Best regards,
    Mike

    in reply to: Menu #924268

    Hey Christy,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 1500px ) {
    .av-burger-menu-main { 
         display: block!important; 
    }
    #top .av_mobile_menu_tablet .av-main-nav .menu-item {
         display: none!important;
    }}

    please adjust the “1500px” in the code to match the maximum width you would like the burger menu to show.
    If you are unsure of your tablet’s width in a horizontal position, please go to this site with the tablet and it will tell you: http://howbigismybrowser.com/

    Best regards,
    Mike

    in reply to: Enfold 4.2.6 Update Issue #924258

    Hey jberg1,
    This error has been associated with older PHP versions, what is your PHP version?
    The solution is to update your PHP to v7 or to update your header.php with this one.

    Best regards,
    Mike

    in reply to: 4.2.5 / Woocommerce issue #924256

    Hi,

    @Kahil
    we reported your issue to the dev team, please open a new ticket, unless you have already done this, with a admin login in the private content area and a link to the product with the issue so the team can examine it closer.


    @pathaug
    yes this will be applied in the next update. When issues are discovered we try to release a fix as soon as possible.

    Best regards,
    Mike

    in reply to: White screen after update Enfold to 4.2.6 #924253

    Hi,
    I have re-uploaded Enfold v4.2.4 for you and your site is back online. Please check that everything is in order.
    So it seems that the header.php solution to make the theme backwards compatible with older PHP versions didn’t work for you for some reason.
    I was wondering why you said that you would need to move your site to a new server to update your PHP version? Typically a webhost can easily change a setting to enable this for you, did your webhost tell you this was not an option?

    Best regards,
    Mike

    in reply to: Import only Part of a demo #924239

    Hi,
    I used the Avia Layout Builder Debugger to copy your product and test on my localhost, which worked fine, so I would suggest trying to disabling your plugins to see if that resolves the issue.

    Best regards,
    Mike

    in reply to: Major issues after update 4.2.6 #924232

    Hi,
    I have applied this solution and it seems to have solve the issue. Please check.

    Best regards,
    Mike

    in reply to: Image with Hotspots #924224

    Hi,
    I see your PHP version is 5.4.25 this has been a cause for several odd errors. I also see your WordPress and theme is out of date too.
    Since your event is approaching, can you create a clone of your site to a sub-domain for testing the updates?

    Best regards,
    Mike

    in reply to: Anchor link not working #924221

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Anchor link not working #923903

    Hey gretabeneforti,
    When I test I find the Chrome & Firefox goes to the anchor correctly, but Edge goes to the bottom of the page. One option to correcting this would be to try a plugin such as: Hash Link Scroll Offset or Page scroll to id
    Another option would be to add an offset to the anchor, first add a class to the anchor like this:

    <a class="anchor" name="duetre"></a>

    then add this code in the General Styling > Quick CSS field:

    .anchor {
      display: block!important; 
      height: 100px!important;
      margin-top: -100px!important;
      visibility: hidden;
    }

    The advantage to using a plugin is that they add a js script that controls the offset across different browsers more efficiently.

    Best regards,
    Mike

    in reply to: Disable scrolling in Posts #923878

    Hi,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    add_action('wp_footer', 'no_post_scroll');
    
    function no_post_scroll() {
    	 if ( is_single()) {
      echo '<style>
        html, body {
         overflow: hidden;
    }
      </style>';
    }
    }

    this will check that it is a single post page, and apply the css.

    Best regards,
    Mike

    in reply to: White screen after update Enfold to 4.2.6 #923873

    Hey AstridHaveman,
    I see your webhost has PHP v5.4 installed, please ask to have PHP v7 installed.
    The link to v4.2.4 is in the Private Content area.

    Best regards,
    Mike

    in reply to: 4.2.5 / Woocommerce issue #923842

    Hi,
    @Keith
    I applied the above fix by Ismael and it seems to have solved your issue, please check.

    Best regards,
    Mike

    in reply to: Major issues after update 4.2.6 #923830

    Hey YCreative,
    Please include ftp access in the Private Content area.

    Best regards,
    Mike

    in reply to: Image with Hotspots #923816

    Hey KelseyCurran,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

Viewing 30 posts - 29,131 through 29,160 (of 35,168 total)