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Hi,
OK, I thought I understood :) The color sections are still there, the css only hide the background image, which left a black background.
For example, the link in the Private Content area is to the first color section background, which is brown on the left side & a guy on the right.
Could you create a mockup of what you would like to see? Thanks :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:#top #wrap_all #main .main_color.av_default_container_wrap { border-color: transparent!important; }Best regards,
MikeHi,
Ich sehe, dass die Seiten für die Demo installiert wurden, aber die Bilder konnten nicht auf ein PHP-Timeout zurückzuführen sein.
Sie haben auch einen 403 verbotenen Fehler für Ihre /wp-content/uploads/dynamic_avia/avia-footer-scripts-2b88aebaf20744f0ffe44610c69806e9.js
Ich glaube, dass die Datei- und Ordnerberechtigungen möglicherweise nicht stimmen, aber Ihr Host-Steuerungsfeld, der Dateimanager zeigt die Berechtigungen nicht an und ich sehe nicht, wie FTP-Zugriff erstellt wird.
Bitte fragen Sie Ihren Gastgeber, ob die Datei- und Ordnerberechtigungen sind:
755 für alle Ordner und Unterordner.
644 für alle Dateien.Sobald der verbotene Fehler behoben ist, würde ich empfehlen, max_execution_time auf 3000 statt 300 zu setzen,
und Deaktivieren von JetPack.
Dann sollten Sie in der Lage sein, die Demo erneut zu installieren.
Bitte verwenden Sie das wp-reset-Plugin , damit sich Ihre Demoseiten nicht verdoppeln
Bitte lassen Sie uns wissen, ob dies hilft.I see that the pages for the demo did install, but the images didn’t this could be due to a PHP time out.
You also have a 403 forbidden error, for your /wp-content/uploads/dynamic_avia/avia-footer-scripts-2b88aebaf20744f0ffe44610c69806e9.js
I believe that the file and folder permissions may be not right, but your host control panel, file manager doesn’t show the permissions, and I don’t see how to create FTP access.
Please ask your host to check that the file and folder permissions are:
755 for all folders and sub-folders.
644 for all files.Once the forbidden error is solved, I would recommend setting your max_execution_time to 3000 instead of 300,
and disabling JetPack.
Then you should be able to try installing the demo again.
Please use the wp-reset plugin so your demo pages don’t double
Please let us know if this helps.Best regards,
MikeHey kenn_milkshakemedia,
I see that the icons are white by default, and your page is white. Try this code at the end of your General Styling > Quick CSS field, it makes the white icons stand out by adding a gray square background, which changes to color on hover..social_bookmarks li { background: gray !important; border-radius: 4px!important; margin-right: 2px!important; } #top #wrap_all .av-social-link-facebook:hover a { background-color: #37589b!important; border-radius: 4px!important; } #top #wrap_all .av-social-link-twitter:hover a { background-color: #46d4fe!important; border-radius: 4px!important; }Best regards,
MikeHey thomas-md,
Ist dein Webhost Strato?
Wir können Ihnen bei der Installation einer Demo behilflich sein, wenn Sie uns mitteilen, welche Demo Sie gerne hätten und den FTP-Zugang einbeziehen möchten. Ich konnte mich nicht auf Ihrer Website anmelden, aber vielleicht haben Sie gerade daran gearbeitet.Is your webhost Strato?
We can assist with installing a demo if you tell us which demo you would like and include ftp access. I was not able to log into your site, but perhaps you were working on it at the time.Best regards,
MikeHey whdsolutions,
You could add this code in the General Styling > Quick CSS field, it will remove the background image for the sections for devices smaller that a tablet.@media only screen and (max-width: 767px) { #overlay-section,#av_section_2,#av_section_3,#av_section_4 { background-image: none !important; } }As you can see each ID has a different name, if you went into each color section and gave them all the same name you code would only require one ID. But as it is today, this code should work, please try.
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.
For your information, you can take a look at Enfold documentation here
and the video tutorials here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
I think I understand, if you set the demo pages to “private” and remove the menu links to them, You can keep them for layout review, yet no one else will see them.
Is this what you ment?Best regards,
MikeHi,
Please try changing the above code to look like this.text-sep.text-sep-date {display:none !important;}Then it will work on any page.
For your next question, if I understand correctly, your page already looks full width. Please see screenshot in Private Content area. Perhaps this is solved of I don’t understand.
For the last question, Try this code in the General Styling > Quick CSS field:.container .av-content-small.units { width: 100% !important; } #top.post-template-default.single-post #main .sidebar { width: 0 !important; }While this seems to work on the pages in question, please point to any pages it is not working correctly on.
Best regards,
MikeHi,
Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause. If that doesn’t help, Can you please include a admin login in the private content area so we can take a closer look. Please give us permission to disable your plugins and custom function for testing.Best regards,
MikeHi,
To remove the date and time in the footer, please try this code in the General Styling > Quick CSS field:#footer .news-time {display:none !important;}unfortunately I don’t see the line you would like to removre, can you please include a screenshot and which browser you are using which you see it.
Best regards,
MikeHi,
Your welcome, glad it’s working for you.
Unfortunately this seems to be a Strato issue, each time we get feedback from Strato they point to a different cause & solution after the fact, which doesn’t work for the next customer. Yet a majority of customers don’t get useful feedback from Strato on the issue.
The good news is that once the demo is installed I’ve not heard any complaints about Strato, it just seems their secure wordpress package doesn’t work well with the demos.Best regards,
MikeHi,
No :) it’s looking good!
We are always happy to assist, but shall we close this thread, as it’s getting long?
You can always open a new thread if you need more help.Best regards,
MikeHey gretabeneforti,
This is happning because the slant border below it is taller than it looks in order to give it the slant look.

and that area is covering the button.
So you can increase the height of your color section, or try moving your button up a little with bottom padding.Best regards,
MikeHi,
Ok, I renamed the folder to /enfold-delete/ and uploaded the new enfold, and it now works correctly.
I didn’t delete the folder because over ftp it takes a while, can you delete it? I would also recommend deleting /enfold FEB 18/ if you are not going to use it. The fastest way is to use the file manager in your cPanel.
Please clear your browser cache and check to confirm that all is working correctly.Best regards,
MikeHi,
Ok, I will do it right now, please logout for now. I see /enfold FEB 18/ is v4.2.1 and /enfold/ is v4.2.4, so I’m assuming you are using /enfold/
I’ll let you know when I’m done.Best regards,
MikeHi,
I looked and you are using a child theme with the 2017 Demo, although I see you have made some nice changes so far.
So you don’t need another child theme.
Here are some video tutorials the ones at the top are a little older, but the process is the same, the ones at the bottom detail each element.
It looks like you are doing good, is there something specific you are having trouble with?Best regards,
MikeHi,
Yes you would do this on FTP or cPanel file manager, from your error messages earlier it looks like your folder structure was:/public_html/wp-content/themes/enfold FEB 18/if that is still true you will need to ensure you keep the same folder structure when you replace it. Your settings are stored in the database, and your images are stored in a different folder so you won’t be touching them.
I tried to login to your cPanel to check but couldn’t, if you would like me to assist please include new login details.Best regards,
MikeHi,
Ok, I was able to install the 2017 Demo, see Private Content area for login info.
Please check all settings such as site name, email, permalink structure, and language. You can also remove the extra admin account if you wish.
Please clear your browser cache and check.Best regards,
MikeHey honkatech,
Try this code in the General Styling > Quick CSS field:.avia-fullwidth-slider .slideshow_align_caption h2, .avia-fullwidth-slider .avia-caption-content p {font-family: Raleway !important; }Best regards,
MikeHey Lara,
I took a look at your footer titles “Latest News” & “Contact Us” and they seem to already be Montserrat, so this code will change the case type. Try this code in the General Styling > Quick CSS field:.widgettitle { text-transform: inherit!important; }Best regards,
MikeHey mframe,
Try this code in the General Styling > Quick CSS field:#main.all_colors .main_color.container_wrap_first .template-page.content {padding-bottom: 0px !important;}Best regards,
MikeHi,
Ok I have installed the Startup Business Demo, your new login is in the Private Content area.
Please check all settings such as site email, title, & language. I included the Enfold child theme for your convenience.
You may delete the “admin” user if you wish.Best regards,
MikeHi,
Ok, I was able to login via FTP & wordpress, but I will still need your Strato webhost account login so we have access to PHPmyAdmin (your database)
I also see you are using PHP v7.2 please change to v7.0 & your site seems to be listed as “secure mode” please disable or ask your host to disable this. We don’t want and extra security while installing the demo. You can always add that laterBest regards,
MikeHi,
For the button and pricing table styling, I think I recognize this issue, please try updateing the theme manually via FTP. But please delete the theme folder (enfold) completely and then upload the new theme folder. Please don’t try to overwrite the theme folder with new files.Best regards,
MikeHi,
Glad to hear this has helped put you on the right path for a solution. Please share the Office 365 solution when you learn it.Best regards,
MikeMarch 1, 2018 at 2:16 am in reply to: Couldn’t add the font because the server didn’t respond error #919338Hi,
Ok @Gardenvale, we would like to help, but we will need admin access.
Unfortunately this is not your thread so I would not recommend including your admin access in the Private Content area, as it will not be private.
Please open a new thread so we can assist, with your Can you admin login in the private content area so we can take a closer look. Please also explain your issue and what you have tried to do to solve. Thanks for your patience and understanding.Best regards,
Mike -
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