Forum Replies Created

Viewing 30 posts - 29,071 through 29,100 (of 34,339 total)
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  • in reply to: Space in top #907276

    Hey bcdcosmetici99,
    Try this code in the General Styling > Quick CSS field:

    a#advanced_menu_toggle:before,a#advanced_menu_hide:before {display:none!important;}

    Best regards,
    Mike

    in reply to: hide element in mobile #907275

    Hey bcdcosmetici99,
    Is this for one page only? If so Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 767px) { 
    #top.page-id-9258 .avia-builder-el-6 {display:none!important;}
    }

    Best regards,
    Mike

    in reply to: Container class #907273

    Hi,
    Please include the url to an example one with a sidebar active. Also include a admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Changing the color of mailchimp form #907268

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top .footer_color input[type='email'].text_input.is_email,#top .footer_color input[type='email'].text_input.is_email::-webkit-input-placeholder{
    font-family: 'Georgia'!important;
    font-style: italic !important;
     }

    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Contact Form not Sending Emails #907259

    Hi,
    I have run some tests using a plugin WP Mail Logging and found that your mail is being sent to gmail from your site. I believe the issue is your email is being sent saying it is from (Email address hidden if logged out) yet gmail knows it is not from yahoo.it
    Spam doesn’t always go into the spam folder, sometimes it deleted before it gets that far. I have two recommendations:
    1: setup a email account for your domain, you can always forward that email to (Email address hidden if logged out) if you wish, but this will help authenticate your email, and may solve.
    If not, then 2:
    use SMTP for your WordPress outgoing email, here is a good article to help.

    Best regards,
    Mike

    in reply to: Polylang – short URL on homepages not working #907250

    Hi,
    Glad to hear, perhaps it was a caching issue. We will close this now. Thanks for using Enfold.

    Best regards,
    Mike

    in reply to: Container class #907248

    Hi,
    Try this code in the General Styling > Quick CSS field:

    .sjb-page .sjb-detail .job-features .table td {
        border-style: solid!important; 
        border-width: 1px!important; 
        border-color: #e1e1e1!important;
    }
    .sjb-page .sjb-detail .job-features .table tr:first-child td {
      border-top: 0!important; 
    }
    .sjb-page .sjb-detail .job-features .table td:last-child {
      border-right: 0px solid transparent!important; 
    }
    .sjb-page .sjb-detail .job-features .table td:first-child {
      border-left: 0px solid transparent!important; 
    }

    Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Galleries "Load more" #907240

    Hi,
    We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.

    But please feel free to request such feature at our feature request system

    This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)

    Best regards,
    Mike

    in reply to: Page editor not working (empty white box) after update #907238

    Hi,
    Sorry, I understand your frustration, and we are trying to help, yet if we can’t reproduce the issue it points to perhaps a local issue. I imagine you have cleared your browser cache as suggested.
    Please see the video in the Private Content area that I made, the first half of the video is using Chrome, the second half using Firefox. In it I create a new page, add a color section, and add a text block inside it and save using Chrome, Then with Firefox I open the same page and add a special header and save.
    Please try to complete the same steps in a video.
    Also please ensure to use the same login as you gave to use.

    Best regards,
    Mike

    in reply to: Titles not showing on post slider #907234

    Hi,
    Comments show on posts by default, in order for comments to show on a page, you will need to edit the file:
    /wp-content/themes/enfold/page.php
    right after on line 30

    get_template_part( 'includes/loop', 'page' );

    please add:

    comments_template( '/includes/comments.php');

    It is best to use a child theme and save this file to your child theme folder so your changes will not be lost with future theme updates Read about it & Get it here
    I made this change for you in your Enfold theme, please check & consider adding a child theme.

    Best regards,
    Mike

    Hi,
    Thank you for the FTP, I was able to login with it, unfortunately the WordPress login you provided earlier is now giving a “invalided user” error. Please advise.

    Best regards,
    Mike

    in reply to: Can I mak the hotspots transparent? #907220

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top.home #av_section_1 .av-hotspot-container .av-image-hotspot_inner,#top.home #av_section_1 .av-image-hotspot-pulse {
        background: transparent!important; 
    }

    Best regards,
    Mike

    in reply to: Picture border in gallery #907218

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: Website squeezed after reloading and CSS not working #907214

    Hi,
    Thanks, for some reason my first login didn’t show the admin options, this time I was able to access it.
    Anyways, I looked at your code in the General Styling > Quick CSS field and found a lone “.mainimage {” with no declaration or closing bracket that then affected the following rules. I added a closing bracket and cleared your cache, your site seems to look correct now. Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change Color section height on mobile #907213

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: Issues with updating Enfold from 4.1.2 to 4.2 #907049

    Hi,
    Your site is working now, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Changing the color of mailchimp form #907048

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #top .footer_color input[type='text'], #top .footer_color input[type='email'] {background-color: #fff!important; }

    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    The reason is because the code was just for the homepage so that it doesn’t cause issues with other pages. I didn’t know other pages had issues.
    This next page has a different sized image that is only having a issue with mobile, so the first code would not help. For this page please try:

    @media only screen and (max-width: 500px) { 
    #top.page-id-151 #av_section_1 {height: 285px !important; }
    }
    #top.page-id-151 #after_section_1 .template-page.content.av-content-full {
    padding-top: 0 !important; 
    }
    

    Might I suggest using the image element for these other pages, instead of a color section with the image in the background. The image element will adjust to the page width better without having resize issues.

    Best regards,
    Mike

    in reply to: google maps #907027

    Hey jdrakeproductions,
    You have a Invalid Key Map Error, Use the link in the Enfold Theme Options to get a Google Map API key.
    You are also using Enfold Version: 3.8.5
    Please update to v4.2.2

    Best regards,
    Mike

    in reply to: One Page Menu #907020

    Hey cgoldhawk,
    Please ensure your menu links to the anchors do not include your full url
    They should be “#anchor”
    Not http://your-site.com/#anchor

    Best regards,
    Mike

    Hey Albert,
    Your PHP ZipArchive Extension is not enabled, please ask your webhost to enable and then try again.
    If this doesn’t help then we will try to install. Please also include FTP access in Private Content area, should we need to manually install.

    Best regards,
    Mike

    in reply to: Footer link menu spacing on mobile devices #907010

    Hi,
    Glad Nikko was able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website squeezed after reloading and CSS not working #907008

    Hey tonydobrevski,
    Sorry this login doesn’t have admin access, so we can’t debug your css or settings.
    Have you tried deactivating your plugins or looking at your custom css for missing curly brackets?

    Best regards,
    Mike

    in reply to: Changing the color of mailchimp form #906998

    Hey troupdim,
    Sorry I don’t see a mailchimp form in your footer, is it on your homepage or another page?

    Best regards,
    Mike

    in reply to: Issues with updating Enfold from 4.1.2 to 4.2 #906996

    Hey marco,
    Please ensure that your webhost has php v7 installed.
    What is your url?

    Best regards,
    Mike

    in reply to: Hide on Mobile not working #906985

    Hi,
    The reason is:
    The hide on mobile option is set in the layout.css on line 4080 to “@media only screen and (max-width: 767px)”
    within the following group of rules, line 4105, contains “.responsive #top .av-hide-on-mobile {display:none !important;}”

    The solution is to modify layout.css or use a custom display:none.
    The reason is this already has the !important; in it so you would need to remove this line and any other lines with .av-hide-on-mobile to set to your own width, and then add the layout.css to your child theme.
    Hope this helps

    Best regards,
    Mike

    Hi,
    I added this code in the General Styling > Quick CSS field which will adjust for device sizes. Please clear your browser cache and check.

    @media only screen and (max-width: 500px) { 
    .responsive #top.home #av_section_1 {height: 230px !important; }
    .responsive #top.home .avia-builder-el-1 {margin-bottom: 80px !important; }
    }
    @media only screen and (min-width: 501px) and (max-width: 700px) { 
    .responsive #top.home #av_section_1 {height: 310px !important; }
    }
    @media only screen and (min-width: 767px) and (max-width: 800px) { 
    .responsive #top.home #av_section_1 {height: 460px !important; }
    }
    @media only screen and (min-width: 1023px) and (max-width: 1077px) { 
    .responsive #top.home #av_section_1 {height: 620px !important; }
    }

    Best regards,
    Mike

    in reply to: LayerSlider Overlay #906958

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Complete easy slider #906956

    Hi,
    Sorry, I tested by reloading your page 10 times in Chrome and found no issue.
    How often does this occur for you? Do you have any browser extensions or plugins installed?

    Best regards,
    Mike

    in reply to: Can I mak the hotspots transparent? #906952

    Hi,
    Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

Viewing 30 posts - 29,071 through 29,100 (of 34,339 total)