Forum Replies Created
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Hey bcdcosmetici99,
Try this code in the General Styling > Quick CSS field:a#advanced_menu_toggle:before,a#advanced_menu_hide:before {display:none!important;}
Best regards,
MikeHey bcdcosmetici99,
Is this for one page only? If so Try this code in the General Styling > Quick CSS field:@media only screen and (max-width: 767px) { #top.page-id-9258 .avia-builder-el-6 {display:none!important;} }
Best regards,
MikeHi,
Please include the url to an example one with a sidebar active. Also include a admin login in the Private Content area.Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:#top .footer_color input[type='email'].text_input.is_email,#top .footer_color input[type='email'].text_input.is_email::-webkit-input-placeholder{ font-family: 'Georgia'!important; font-style: italic !important; }
Please clear any cache plugin and your browser cache and check.
Best regards,
MikeHi,
I have run some tests using a plugin WP Mail Logging and found that your mail is being sent to gmail from your site. I believe the issue is your email is being sent saying it is from (Email address hidden if logged out) yet gmail knows it is not from yahoo.it
Spam doesn’t always go into the spam folder, sometimes it deleted before it gets that far. I have two recommendations:
1: setup a email account for your domain, you can always forward that email to (Email address hidden if logged out) if you wish, but this will help authenticate your email, and may solve.
If not, then 2:
use SMTP for your WordPress outgoing email, here is a good article to help.Best regards,
MikeHi,
Glad to hear, perhaps it was a caching issue. We will close this now. Thanks for using Enfold.Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:.sjb-page .sjb-detail .job-features .table td { border-style: solid!important; border-width: 1px!important; border-color: #e1e1e1!important; } .sjb-page .sjb-detail .job-features .table tr:first-child td { border-top: 0!important; } .sjb-page .sjb-detail .job-features .table td:last-child { border-right: 0px solid transparent!important; } .sjb-page .sjb-detail .job-features .table td:first-child { border-left: 0px solid transparent!important; }
Please see screenshot in Private Content area.
Best regards,
MikeHi,
We would be glad to help you with this customization, but at the moment there is no easy way to do this by using a small custom code snippet, so I am afraid its out of the scope of our support.But please feel free to request such feature at our feature request system
This system allows us to keep track of user suggestions and lets you vote on the feature you would like to see the most. I am afraid though there is no guarantee that a feature will get implemented. If that’s something you really need you can always try to hire a developer for the task :)
Best regards,
MikeFebruary 3, 2018 at 4:13 pm in reply to: Page editor not working (empty white box) after update #907238Hi,
Sorry, I understand your frustration, and we are trying to help, yet if we can’t reproduce the issue it points to perhaps a local issue. I imagine you have cleared your browser cache as suggested.
Please see the video in the Private Content area that I made, the first half of the video is using Chrome, the second half using Firefox. In it I create a new page, add a color section, and add a text block inside it and save using Chrome, Then with Firefox I open the same page and add a special header and save.
Please try to complete the same steps in a video.
Also please ensure to use the same login as you gave to use.Best regards,
MikeHi,
Comments show on posts by default, in order for comments to show on a page, you will need to edit the file:
/wp-content/themes/enfold/page.php
right after on line 30get_template_part( 'includes/loop', 'page' );
please add:
comments_template( '/includes/comments.php');
It is best to use a child theme and save this file to your child theme folder so your changes will not be lost with future theme updates Read about it & Get it here
I made this change for you in your Enfold theme, please check & consider adding a child theme.Best regards,
MikeFebruary 3, 2018 at 2:55 pm in reply to: Importing didnt work! You might want to try reloading the page #907225Hi,
Thank you for the FTP, I was able to login with it, unfortunately the WordPress login you provided earlier is now giving a “invalided user” error. Please advise.Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:#top.home #av_section_1 .av-hotspot-container .av-image-hotspot_inner,#top.home #av_section_1 .av-image-hotspot-pulse { background: transparent!important; }
Best regards,
MikeFebruary 3, 2018 at 1:47 pm in reply to: Website squeezed after reloading and CSS not working #907214Hi,
Thanks, for some reason my first login didn’t show the admin options, this time I was able to access it.
Anyways, I looked at your code in the General Styling > Quick CSS field and found a lone “.mainimage {” with no declaration or closing bracket that then affected the following rules. I added a closing bracket and cleared your cache, your site seems to look correct now. Please clear your browser cache and check.Best regards,
MikeHi,
Your site is working now, Please clear your browser cache and check.Best regards,
MikeHi,
Try this code in the General Styling > Quick CSS field:#top .footer_color input[type='text'], #top .footer_color input[type='email'] {background-color: #fff!important; }
Please clear your browser cache and check.
Best regards,
MikeFebruary 2, 2018 at 9:11 pm in reply to: How to get rid of space below a scrolling image at the top of a page. #907044Hi,
The reason is because the code was just for the homepage so that it doesn’t cause issues with other pages. I didn’t know other pages had issues.
This next page has a different sized image that is only having a issue with mobile, so the first code would not help. For this page please try:@media only screen and (max-width: 500px) { #top.page-id-151 #av_section_1 {height: 285px !important; } } #top.page-id-151 #after_section_1 .template-page.content.av-content-full { padding-top: 0 !important; }
Might I suggest using the image element for these other pages, instead of a color section with the image in the background. The image element will adjust to the page width better without having resize issues.
Best regards,
MikeHey jdrakeproductions,
You have a Invalid Key Map Error, Use the link in the Enfold Theme Options to get a Google Map API key.
You are also using Enfold Version: 3.8.5
Please update to v4.2.2Best regards,
MikeHey cgoldhawk,
Please ensure your menu links to the anchors do not include your full url
They should be “#anchor”
Not http://your-site.com/#anchorBest regards,
MikeFebruary 2, 2018 at 8:34 pm in reply to: Importing didnt work! You might want to try reloading the page #907017Hey Albert,
Your PHP ZipArchive Extension is not enabled, please ask your webhost to enable and then try again.
If this doesn’t help then we will try to install. Please also include FTP access in Private Content area, should we need to manually install.Best regards,
MikeHi,
Glad Nikko was able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeFebruary 2, 2018 at 8:23 pm in reply to: Website squeezed after reloading and CSS not working #907008Hey tonydobrevski,
Sorry this login doesn’t have admin access, so we can’t debug your css or settings.
Have you tried deactivating your plugins or looking at your custom css for missing curly brackets?Best regards,
MikeHey troupdim,
Sorry I don’t see a mailchimp form in your footer, is it on your homepage or another page?Best regards,
MikeHey marco,
Please ensure that your webhost has php v7 installed.
What is your url?Best regards,
MikeHi,
The reason is:
The hide on mobile option is set in the layout.css on line 4080 to “@media only screen and (max-width: 767px)”
within the following group of rules, line 4105, contains “.responsive #top .av-hide-on-mobile {display:none !important;}”The solution is to modify layout.css or use a custom display:none.
The reason is this already has the !important; in it so you would need to remove this line and any other lines with .av-hide-on-mobile to set to your own width, and then add the layout.css to your child theme.
Hope this helpsBest regards,
MikeFebruary 2, 2018 at 7:28 pm in reply to: How to get rid of space below a scrolling image at the top of a page. #906973Hi,
I added this code in the General Styling > Quick CSS field which will adjust for device sizes. Please clear your browser cache and check.@media only screen and (max-width: 500px) { .responsive #top.home #av_section_1 {height: 230px !important; } .responsive #top.home .avia-builder-el-1 {margin-bottom: 80px !important; } } @media only screen and (min-width: 501px) and (max-width: 700px) { .responsive #top.home #av_section_1 {height: 310px !important; } } @media only screen and (min-width: 767px) and (max-width: 800px) { .responsive #top.home #av_section_1 {height: 460px !important; } } @media only screen and (min-width: 1023px) and (max-width: 1077px) { .responsive #top.home #av_section_1 {height: 620px !important; } }
Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.Best regards,
MikeHi,
Sorry, I tested by reloading your page 10 times in Chrome and found no issue.
How often does this occur for you? Do you have any browser extensions or plugins installed?Best regards,
Mike -
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