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Viewing 30 posts - 28,861 through 28,890 (of 34,339 total)
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  • in reply to: Link to Anchor point on a different page #910775

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Aria Fullwidth Slider broken #910774

    Hi,
    The issue was your custom menu item “2018 LEGISLATION TRACKER”
    it is a google docs link with “edit#gid=0” at the end which was causing a error in jquery.js
    I removed the “edit#gid=0” and now your page loads without error and the slider works.
    Please check and correct your link so it works correctly.

    Best regards,
    Mike

    Hey allensaunders,
    Glad to hear, thanks for using Enfold.

    Best regards,
    Mike

    Hey Lowisoft,
    Try this code in the General Styling > Quick CSS field:

    #top #wrap_all .av_header_border_disabled .av-menu-button > a {
       border-bottom-style: solid!important; 
        border-bottom-width: 1px!important; 
    }
    

    If this doesn’t work please Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    Hey lucky7t,
    I have looked at your homepage and see you have v4.2.3 installed now and the buttons are sliding in and the buttons are working on Android. Has your web dev solved this issue, or is this only happening on iPhone?

    Best regards,
    Mike

    in reply to: Enfold Portfolio Thumbnails are not resizing. #910765

    Hey jj130,
    We will need to have admin access to investigate what caused the change, can you explain when you noticed this change, have you recently added a new plugin? Are you uploading the images the same way, for example, do you upload the images first to the media library then create your portfolio post and choose your featured image, or do you create your portfolio post first and then upload your image when choosing the featured image? Did you recently update Enfold & WordPress?
    A quick fix for the page would be to use this code in the General Styling > Quick CSS field:

    #top.page-id-3304 a.grid-image img {height:202px !important; }

    Please note in your response if you decide to use the quick fix css so we can disable while investigating.
    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Mike

    in reply to: Link to Anchor point on a different page #910761

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    Hi,
    So I understand that my assumption about hiding the 1/2 column that the video is in, and making the 1/2 column with the text full width, is the correct approach.

    To make your changes site wide the best approach would be to add custom classes to the elements, so for all of the videos add the same class to the 1/2 column that the video is in, and another class for all of the columns that the text is in.
    For example use “1014video” for the video columns & “1040text” for the text columns
    2018-02-11_093612
    Then this css will work for all of the pages and not conflict with other elements now or future.

    @media only screen and (min-width: 1040px) { 
    .1040video {display:none !important; }
    .1040text {width: 100% !important; margin-left: 0px !important; }
    }

    Then for the slider follow the same principal and add a custom class such as “1040slider” and use this css:

    @media only screen and (max-width: 1039px) { 
    .1040slider {display:none !important; }
    }

    Best regards,
    Mike

    in reply to: Container class #910756

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: unknown image sizes #910755

    Hi,
    Glad we were able to help, shall we close this then?

    Best regards,
    Mike

    in reply to: Target all images except from one with a custom CSS #910754

    Hi,
    Please try:

    .page-id-287 .avia-image-container-inner a,.page-id-78 .avia-image-container-inner a,.page-id-112 .avia-image-container-inner a,.page-id-239 .avia-image-container-inner a,.page-id-445 .avia-image-container-inner a {
    box-shadow: 0px 0px 20px #D9DCDE!important; 
    }
    .page-id-287 .avia-image-container-inner a:hover,.page-id-78 .avia-image-container-inner a:hover,.page-id-112 .avia-image-container-inner a:hover,.page-id-239 .avia-image-container-inner a:hover,.page-id-445 .avia-image-container-inner a:hover {
    box-shadow: 0px 0px 5px #CACDCE!important; 
    }
    .page-id-287 .avia-image-container-inner img,.page-id-78 .avia-image-container-inner img,.page-id-112 .avia-image-container-inner img,.page-id-239 .avia-image-container-inner img,.page-id-445 .avia-image-container-inner img {
    box-shadow: 0px 0px 20px #D9DCDE!important; 
    }
    .page-id-287 .image-overlay,.page-id-78 .image-overlay,.page-id-112 .image-overlay,.page-id-239 .image-overlay,.page-id-445 .image-overlay {
    visibility: hidden!important; 
    }

    Please clear any cache plugin and your browser cache and check.

    Best regards,
    Mike

    in reply to: Can't import demo data for Enfold 2017 #910748

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Can't import demo data for Enfold 2017 #910745

    Hi,
    I have imported the Consulting Demo and all is working, Please clear your browser cache and check.
    Thanks a lot for your patience and for using Enfold.

    Best regards,
    Mike

    in reply to: Any update issues with WooCommerce? #910696

    Hi,
    Glad we were able to help, we will close this now. If you have any issues please start a new thread we are happy to help. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Any update issues with WooCommerce? #910694

    Hi,
    Glad we were able to help, we will close this now. If you have any issues please start a new thread we are happy to help. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Website switched to Enfold, now "Duplicate Content" problem #910692

    Hey Kirchmann-Peter,
    The http://jakobsweg-lebensweg.de/beitrag/ is a archive page for your categories, this is a normal wordpress function. Here is some more about Category Pages Typically category pages show posts with the same tags to each other.

    Best regards,
    Mike

    in reply to: Can't import demo data for Enfold 2017 #910683

    Hi,
    I was not able to use the alternative method to import the demo, so I can manually import the demo but I will need database access. Please include cPanel login in the Private Content area.
    The ftp access didn’t work for me, I believe my USA IP is blocked, but cPanel access will also allow me to upload the files necessary.

    Best regards,
    Mike

    in reply to: Can't import LayerSlider for Enfold 2017 Demo #910680

    Hey rbellei,
    Please try importing the layerslider demo with the link in the Private Content area.
    If this doesn’t work, please include the url to your site and ftp access in the Private Content area.

    Best regards,
    Mike

    in reply to: Can't import demo data for Enfold 2017 #910652

    Hi,
    If I recall correctly, Strato blocks either all .at addresses or kriesi.at where the demos come from. If you contact them they will unblock for you, or I can try a alternative way to import.

    Best regards,
    Mike

    in reply to: Can't import demo data for Enfold 2017 #910651

    Hi,
    Can you please include a admin login in the private content area. Importing the demo may cause you to lose all your content and settings, that is ok correct?

    Best regards,
    Mike

    in reply to: Child Theme erforderlich? #910649

    Hey kletterfreak,
    Ich bin mir nicht sicher, wer ein Child-Theme für Sie installiert hat oder welches Problem Sie hatten, als wir Ihnen geholfen haben, aber insgesamt wird von WordPress ein Child-Theme empfohlen. Mit einem untergeordneten Thema können Sie Ihrer Website auf sichere Weise Anpassungen und Funktionen hinzufügen, die bei der Aktualisierung des übergeordneten Designs Enfold nicht verloren gehen. Wenn Sie möchten, können wir nachsehen, ob es sicher ist, es zu entfernen, ohne Anpassungen zu verlieren, aber in Zukunft möchten Sie möglicherweise ein untergeordnetes Thema verwenden.
    Wenn Sie möchten, dass wir einen Blick darauf werfen, fügen Sie bitte einen Administrator-Login in den privaten Inhaltsbereich ein.

    I’m not sure who installed a child theme for you or what issue you were having when we helped you, but overall a child theme is recommended by WordPress. A child theme allows you to add customizations and functions to your site in a safe way that will not be lost when you update your parent theme, Enfold. If you would like we could take a look to see if it is safe to remove without losing any customizations, but in the future you may wish to use a child theme.
    If you would like us to take a look please include a admin login in the private content area.

    Best regards,
    Mike

    in reply to: unknown image sizes #910644

    Hey mjadvnt,
    WordPress creates some additional sizes based on the size of the image you upload and wp_calculate_image_sizes, such as 768px wide with no height limit.
    Read more here: https://make.wordpress.org/core/2015/11/10/responsive-images-in-wordpress-4-4/

    Best regards,
    Mike

    in reply to: Google Maps: "Sorry. We have no imagery here." #910640

    Hi,
    I have looked at your map widget and found that you have no address assigned, please add a address. Right now the map is pointing to the ocean.
    2018-02-10_135055

    Best regards,
    Mike

    in reply to: Can't import demo data for Enfold 2017 #910638

    Hi,
    Sorry I’m not sure why you would be getting that message. Perhaps I can offer another solution.
    If I understand correctly, you would like to install the Enfold 2017 Demo, but you have been getting error messages. Your PHP is version 7.
    What is your webhost?
    I checked your site, but it doesn’t look like you have Enfold activated, it appears to be “BROOKLYN THEME BY UNITED THEMES”

    Best regards,
    Mike

    in reply to: Remove Animation on Mosaic Blog Posts #910633

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problems display different browsers #910632

    Hi,
    To resize your language and weather fonts, Try this code in the General Styling > Quick CSS field:

    #avia2-menu.menu li,.weather {
    font-size: 15px !important;
    }

    adjust the font size to suit. You will also need to adjust your position widths for the weather as the new font size will change it’s width.

    Best regards,
    Mike

    in reply to: Make entire column clickable #910629

    Hi,
    Perhaps another approach will work better for you, try this solution for making a column a link I have just tested this on my localhost and it is working, be sure to include a link inside your column.
    You may need to remove your earlier customization.

    Best regards,
    Mike

    in reply to: Background behind boxed site #910624

    Hi,
    Oh sorry, I had misread the question, so you are getting a flash of #702333 when the page is loading?
    Try this code in the General Styling > Quick CSS field:

    html {
        background-color: #fff!important; 
    }

    Best regards,
    Mike

    Hi,
    If I understand correctly you would like to hide the video element in the 1/2 column on your homepage under 990px, in doing so it leaves the other 1/2 column to the right. So in this code, we will hide the video & make the other 1/2 column full width:

    @media only screen and (max-width: 990px) { 
    #top.home .avia-builder-el-2 {display:none !important; }
    #top.home .avia-builder-el-5 {width: 100% !important; margin-left: 0px !important; }
    }

    Then you wanted to hide the slider between 990px and 1040px:

    @media only screen and (min-width: 990px) and (max-width: 1040px) { 
    #top.home #fullscreen_slider_1 {display:none !important; }
    }
    

    Best regards,
    Mike

    in reply to: Background behind boxed site #910606

    Hi,
    In Enfold Theme Options > General Styling > Socket > Socket background color the color is set to #702333, please try changing to #ffffff

    Best regards,
    Mike

Viewing 30 posts - 28,861 through 28,890 (of 34,339 total)