Forum Replies Created

Viewing 30 posts - 28,561 through 28,590 (of 34,586 total)
  • Author
    Posts
  • in reply to: Enfold conflict with Woocommerce #924418

    Hi,
    We will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Major issues after update 4.2.6 #924415

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Enfold 4.2.6 Update Issue #924412

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: contact 7 form not working properly still #924276

    Hey Darren,
    Sorry to hear that you have been having this issue, I would like to help, let me ask when you say that “The input fields are different colors. Some black some white” do you mean the yellow background for the first 3 fields in your screenshot, “name, email, phone” ?
    If so, this is the auto compleate of the Chrome browser, Chrome does this to let you know that it has filled in the form.

    Also when say “Can’t remove white border around the captcha” do you mean the gray background for the whole captcha?
    If so, since the recaptcha is loaded in a iframe, we can not change it with css, but you do have the option to use the dark theme, here is how: https://contactform7.com/recaptcha/

    I have viewed your contact form in Chrome, Firefox, Edge & IE11 and it looks the same in each, please see the screenshot in Private Content area.
    Can you please explain what background-color & font color you would like to have it?

    Best regards,
    Mike

    in reply to: Menu #924268

    Hey Christy,
    Try this code in the General Styling > Quick CSS field:

    @media only screen and (max-width: 1500px ) {
    .av-burger-menu-main { 
         display: block!important; 
    }
    #top .av_mobile_menu_tablet .av-main-nav .menu-item {
         display: none!important;
    }}

    please adjust the “1500px” in the code to match the maximum width you would like the burger menu to show.
    If you are unsure of your tablet’s width in a horizontal position, please go to this site with the tablet and it will tell you: http://howbigismybrowser.com/

    Best regards,
    Mike

    in reply to: Enfold 4.2.6 Update Issue #924258

    Hey jberg1,
    This error has been associated with older PHP versions, what is your PHP version?
    The solution is to update your PHP to v7 or to update your header.php with this one.

    Best regards,
    Mike

    in reply to: 4.2.5 / Woocommerce issue #924256

    Hi,

    @Kahil
    we reported your issue to the dev team, please open a new ticket, unless you have already done this, with a admin login in the private content area and a link to the product with the issue so the team can examine it closer.


    @pathaug
    yes this will be applied in the next update. When issues are discovered we try to release a fix as soon as possible.

    Best regards,
    Mike

    in reply to: White screen after update Enfold to 4.2.6 #924253

    Hi,
    I have re-uploaded Enfold v4.2.4 for you and your site is back online. Please check that everything is in order.
    So it seems that the header.php solution to make the theme backwards compatible with older PHP versions didn’t work for you for some reason.
    I was wondering why you said that you would need to move your site to a new server to update your PHP version? Typically a webhost can easily change a setting to enable this for you, did your webhost tell you this was not an option?

    Best regards,
    Mike

    in reply to: Import only Part of a demo #924239

    Hi,
    I used the Avia Layout Builder Debugger to copy your product and test on my localhost, which worked fine, so I would suggest trying to disabling your plugins to see if that resolves the issue.

    Best regards,
    Mike

    in reply to: Major issues after update 4.2.6 #924232

    Hi,
    I have applied this solution and it seems to have solve the issue. Please check.

    Best regards,
    Mike

    in reply to: Image with Hotspots #924224

    Hi,
    I see your PHP version is 5.4.25 this has been a cause for several odd errors. I also see your WordPress and theme is out of date too.
    Since your event is approaching, can you create a clone of your site to a sub-domain for testing the updates?

    Best regards,
    Mike

    in reply to: Anchor link not working #924221

    Hi,
    Thank you for sharing your solution, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Anchor link not working #923903

    Hey gretabeneforti,
    When I test I find the Chrome & Firefox goes to the anchor correctly, but Edge goes to the bottom of the page. One option to correcting this would be to try a plugin such as: Hash Link Scroll Offset or Page scroll to id
    Another option would be to add an offset to the anchor, first add a class to the anchor like this:

    <a class="anchor" name="duetre"></a>

    then add this code in the General Styling > Quick CSS field:

    .anchor {
      display: block!important; 
      height: 100px!important;
      margin-top: -100px!important;
      visibility: hidden;
    }

    The advantage to using a plugin is that they add a js script that controls the offset across different browsers more efficiently.

    Best regards,
    Mike

    in reply to: Disable scrolling in Posts #923878

    Hi,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    add_action('wp_footer', 'no_post_scroll');
    
    function no_post_scroll() {
    	 if ( is_single()) {
      echo '<style>
        html, body {
         overflow: hidden;
    }
      </style>';
    }
    }

    this will check that it is a single post page, and apply the css.

    Best regards,
    Mike

    in reply to: White screen after update Enfold to 4.2.6 #923873

    Hey AstridHaveman,
    I see your webhost has PHP v5.4 installed, please ask to have PHP v7 installed.
    The link to v4.2.4 is in the Private Content area.

    Best regards,
    Mike

    in reply to: 4.2.5 / Woocommerce issue #923842

    Hi,
    @Keith
    I applied the above fix by Ismael and it seems to have solved your issue, please check.

    Best regards,
    Mike

    in reply to: Major issues after update 4.2.6 #923830

    Hey YCreative,
    Please include ftp access in the Private Content area.

    Best regards,
    Mike

    in reply to: Image with Hotspots #923816

    Hey KelseyCurran,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Header extra elements with icons #923795

    Hey unicaweb,
    Please explain in more detail what is wrong with the position so we can assist.
    2018-03-08_045417

    Best regards,
    Mike

    in reply to: Breadcrumbs not showing on one page #923574

    Hey LindaK816,
    Please check that when editing the page, the Title Bar Settings in the layout block is set to show breadcrumbs.
    2018-03-07_233634

    Best regards,
    Mike

    Hey LindaK816,
    I believe the code you are looking for is:

    .page-id-3249 .avia-builder-el-8 {
    padding-right: 60px;
    }

    Let us know if this helps.

    Best regards,
    Mike

    in reply to: Portfolio items – Excerpt alignments… #923561

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.
    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Background Image #923560

    Hi,
    I added this code in the General Styling > Quick CSS field:

    #top.home .main_color.container_wrap .container {
    background-image: url('https://Your_Site.com/wp-content/uploads/2018/03/Au-Taurus-1.jpg');
        background-size: cover;
    background-repeat: no-repeat;
    }

    If you wish to remove the blue background around your login form, please remove the color from your column.
    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Sorry, but I’m not sure of the difference between your “design” and “current” images above, can you please explain a little more.

    Best regards,
    Mike

    in reply to: Import only Part of a demo #923539

    Hey Jason,
    Do you mean that you tried creating a new product with the advanced layout builder and when you view it, it is blank?
    Can you please include a admin login in the private content area, and the url to your test product, so we can take a closer look.

    Best regards,
    Mike

    in reply to: Icons in Icon Element Tiny after upgrade #923533

    Hey clbdcnpafe,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Photos resolution #923529

    Hey Petrucci86,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Background Image #923524

    Hey maximusmarine,
    We could assist with some css if you share the link to the background image you want to use that is hosted on your site, yet there are many plugins for customizing your login page available, that would be easy for you to use, such as Admin Custom Login

    Best regards,
    Mike

    in reply to: How do I make these go away!? (new after upgrade) #923522

    Hi,
    Glad Yigit was able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    and the video tutorials here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Problem with import fontello font #923519

    Hi,
    I added some classes to your element and this css to your General Styling > Quick CSS field:

    .inline-left {
        float: left;
        padding-right: 50px;
    }
    .inline-right {
        float: right;
    }
    .cncenter {
        display: flex;
        justify-content: center;
    }

    Your icons are now inline, with a spacing of 50px between them, if you want to change the spacing please adjust the “50px” in the code above.

    Best regards,
    Mike

Viewing 30 posts - 28,561 through 28,590 (of 34,586 total)