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Viewing 30 posts - 27,631 through 27,660 (of 35,289 total)
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  • in reply to: Advanced LayerSlider (for WP) does not work #962491

    Hi,
    Thank you, I was able to login.
    I looked at your draft page “Slider Test” and see you are using the shortcode for “metaslider” which is not part of Enfold.
    Enfold comes with LayerSlider, but that is not working right now. Most likely due to a plugin conflict, such as “Thrive Architect”
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    Best regards,
    Mike

    in reply to: Threaded Comment View on Mobile #962488

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Separators not working #962487

    Hi,
    I’m starting to think that there may be issues where the other files are interfering.
    If it was me I would make a copy of your site, then purge the host and install one clean version.
    Would you mind if I tested by copying your site to my localhost (my computer) to see if it runs correctly on a clean install?

    Best regards,
    Mike

    Hey NikhilJhunjhunwala,
    Try this code in the General Styling > Quick CSS field:

    .av-marked-text .av-rotator-text-single {
    background-color: blue !important;
    }

    Best regards,
    Mike

    Hey darkfashion,
    We can help with this, but it would be much easier if we could see the page to assist with the correct code.
    Please include Please include the url to the page in question so we can take a closer look.
    If it is in maintenance mode, then also include a login in the Private Content area.

    Best regards,
    Mike

    in reply to: Unable to update theme #962076

    Hey gsmackie,
    The PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature error is usually displayed by WordPress as a result of one of two things:
    1: There’s an issue with the zip file
    2: WordPress doesn’t have enough memory on the web server to unzip and upload the contents of the zip file

    Try to update manually via FTP: https://vimeo.com/67209750
    Or: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp

    Best regards,
    Mike

    in reply to: Not finding Enfold easy at all #962053

    Hi,
    1: This is the menu item description, enable by going to screen options & check the check box, then you will see the description field in the menu items.
    2018-05-25_054401
    2: For example, here is where the ID for the “service” menu item is:
    2018-05-25_055439
    2018-05-25_055738

    Best regards,
    Mike

    in reply to: Missing Title on Blog Post #962037

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Topbar info alignment #962030

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Comments not showing in posts #962026

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Portfolio items can't be edited anymore #961957

    Hi,
    I found that editing a page also resulted the error:

    Uncaught TypeError: a[b].target.className.indexOf is not a function

    even though you can use the editor, and deactivating Yoast solves.

    But the page doesn’t have the 400 Bad Request Error on admin-ajax like the portfolio items, one thing I note is that you can’t save Quick CSS or Theme setting.

    Do you recall trying to protect the wordpress admin with any code in the .htaccess?
    I will keep investigating the admin-ajax error.

    Best regards,
    Mike

    in reply to: Topbar info alignment #961940

    Hi,
    Try this code in the General Styling > Quick CSS field:

    
    #top #header_meta .sub_menu {
    float: right !important; 
    }
    @media only screen and (max-width: 767px) {
    .responsive #header .sub_menu {
        float: right !important; 
        width: auto !important; 
        text-align: right !important; 
        position: static !important; 
    }
    .responsive #header_meta .sub_menu>ul>li {
        padding: 0px !important; 
    }
    }
    @media only screen and (max-width: 989px) {
    .responsive.html_mobile_menu_tablet .phone-info {
        width: 90% !important; 
        text-align: right !important; 
        position: absolute !important; 
    }
    }
    @media only screen and (max-width: 546px) {
    .responsive.html_mobile_menu_tablet .phone-info {
        width: 80% !important;
    }
    }

    Best regards,
    Mike

    in reply to: Missing Title on Blog Post #961938

    Hi,
    To move the postmeta date from the bottom of the post in the blog post grid, up to below the category, Try adding this code to the end of your functions.php file in Appearance > Editor:

    
    function move_postmeta_date(){
      ?>
      <script>
    jQuery(window).load(function(){
      jQuery( '.slide-entry' ).each(function() {
      jQuery( this ).find( 'time.slide-meta-time' ).insertBefore( jQuery(this).find('span.av-vertical-delimiter') );
      });
      });
      </script>
      <?php
      }
      add_action('wp_footer', 'move_postmeta_date');

    Then add this code in the General Styling > Quick CSS field:

    
    time.slide-meta-time {
        position: relative;
        top: -30px;
    }

    Please see screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Comments not showing in posts #961935

    Hi,
    Thank you I was able yo login. I found that some of your blog posts have had their comments turned off, to turn on please go to a post and them click the tab “screen option” at the very top of the page. A drop down menu will show, then click the check box “comments” to show the comments field at the bottom of the page.
    Then go to the bottom, and click the check box “allow comments” and save.
    2018-05-24_212243

    Best regards,
    Mike

    Hi,
    Glad to hear, you seem to have one error now for a plugin, but I don’t see it listed:
    2018-05-24_202129
    While it seems to run good now I wanted to let you know should it be a issue in the future.
    How to Enable Avia Layout Builder Debug

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Separators not working #961919

    Hi,
    Your old PHP was the server software, it would have issues with many things such as plugins & themes.
    The Enfold version was also old, perhaps you updated it just before the next update but had to rule it out.

    I see that your site is in the “bsoe” folder on your server, which is inside another WordPress site. What site is that site?

    Best regards,
    Mike

    in reply to: Add and center images in socket area #961916

    Hi,
    That is the idea, but the class needs to be created also.
    Can you please include a admin login in the private content area so we can take a closer look without the current code.

    Best regards,
    Mike

    in reply to: Advanced LayerSlider (for WP) does not work #961915

    Hi,
    Thanks, but the password didn’t work, so now I’m locked out. please correct.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Separators not working #961528

    Hi,
    Thank you for the login, I found that you were using a very old PHP version 5.4 so I updated to v7
    I also updated your theme, and disabled a couple of plugins, looking for conflicts.
    But the easy slider and footer style is not solved, I will look into the more, but I wanted to give you a update.

    Best regards,
    Mike

    Hey Lars,
    I was able to login and enable the debug mode which lets us edit the shortcode, but even removing everything on the page and saving didn’t allow us to regain control of the page.
    You are getting a internal server error 500, for post.php on the page.
    I then tried a two different pages and got this error:

    VM883:397 Uncaught TypeError: a[b].target.className.indexOf is not a function
        at bu.u.ti (eval at xhr.onreadystatechange (post.php?post=645&action=edit:318), <anonymous>:397:321)

    I didn’t see any custom scripts in your functions.php, but this looks like a conflict.
    Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    Otherwise try asking your webhost if they can see any other info on the server error.

    Also how did you update the theme, FTP? Did you delete the enfold folder before uploading, or did you try to overwrite the theme?

    Best regards,
    Mike

    in reply to: Missing Title on Blog Post #961341

    Hey dinmix,
    I believe the issue is that some of the posts are created using the advanced layout builder, and the others with the title have been created with the default editor. Please create all of your posts with the default editor.

    Best regards,
    Mike

    Hey tacast,
    Try this code in the General Styling > Quick CSS field:

    #top.home .phone-info.with_nav a {color: #fff !important;}

    Best regards,
    Mike

    in reply to: Add and center images in socket area #961334

    Hey belinger,
    I recommend removing your center tag, as it is not use anymore, but could cause cross-browser issues, I would then have a span there with a class, not a div, as a div is a block element & span is inline-block.
    I notice that your “center” is also including your social icons, you will not want this when you use the span
    So in your socket you will want to use float: none;
    and to center try using:

    .socket.class {
        display: flex;
        justify-content: center;
    }

    Typically this works well, please try.
    I hope I made since while trying to explain :)

    Best regards,
    Mike

    Hi,
    Thank you for that. I found that our screens are a little different in sizes, so on my screen the masonry was up a little more to trigger the animation, while on your screen was not.
    So I did two things to correct, first I added the code to a code block on the page to ensure it would trigger. Second I removed 20px of top margin from the special heading via WordPress > Customize > Additional CSS, to bring the masonry up just a little so it will work, or at least I think it will for you now.
    Please check, Thank you.

    Best regards,
    Mike

    in reply to: Topbar info alignment #961317

    Hi,
    Oh I see, you want both to the right all of the time, please remove the above code so we can try again.

    Best regards,
    Mike

    in reply to: Error W3C #961315

    Hi,
    Thank you for that, these “errors” are not real errors in the code, but required by the theme to work correctly. W3C is only pointing out what it doesn’t recognize. We recommend to not modify the code as it may brake the site.

    Best regards,
    Mike

    in reply to: Advanced LayerSlider (for WP) does not work #961313

    Hi,

    @Illingco
    Thanks for the staging site login, but can you include the staging site url.

    Best regards,
    Mike

    in reply to: Layer Slider, Background Video and Chrome #961311

    Hi,

    @jonesthelight
    sorry I should have been clearer.
    Can you please test your video link with this code added to the end:

    ?autoplay=1&loop=1

    Best regards,
    Mike

Viewing 30 posts - 27,631 through 27,660 (of 35,289 total)