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Viewing 30 posts - 27,061 through 27,090 (of 34,581 total)
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  • Hi,
    Sorry I’m not seeing the error on my Android device using Chrome, what browser are you using on your device?
    Try clearing your mobile cache and history.

    Best regards,
    Mike

    in reply to: Changing into Enfold #959121

    Hi,
    I believe this may help: Problems with Gravity Forms Visual Editor when using Enfold theme

    Best regards,
    Mike

    Hi,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    if(!function_exists('av_blog_entry_markup_helper'))
    {
    	function av_blog_entry_markup_helper( $id , $exclude = array())
    	{
    		if( !in_array('publisher', $exclude) )
    		{
    			$output .= "<span class='av-structured-data' {$publisher_markup}>
    				<span itemprop='name'>{$author_name}</span>
    				<span itemprop='logo' itemscope itemtype='http://schema.org/ImageObject'>
    				   <span itemprop='url'>url-to-logo-image</span>
    				 </span>
    			  </span>";
    		}
    		return $output;
    	}
    }
    

    then replace “url-to-logo-image” in the code with your logo url

    Best regards,
    Mike

    in reply to: Funky Activity on BLOG since upgrading to 4.3.1 #959118

    Hi,
    When I look at your blog page I see the two latest posts are not showing because the category they are in is excluded from the widget.
    Please check the categories selected, as there are a number of them excluded from the blog roll.
    Please see screenshot in Private Content area.

    Best regards,
    Mike

    Hi,
    I tried disabling your plugins, which solved the slider issues, and then I enabled them expecting JetPack to brake the sliders again, but it didn’t. I believe this is because when JetPack is disabled you need to set it up again, which will most likely brake your sliders.
    I remember seeing this error before on the JetPack support forum, but I can’t find that thread now.
    At the time it was under investigation, but since I’ve only seen it twice now and not widespread, there is a chance that it is a conflict with another plugin.
    You could choose to not use JetPack, or try disabling all other plugins, and test one at a time with JetPack to find the error.
    Or perhaps it was a one time blop, in which disabling and resetting solved?

    I guess the important thing is that your sliders are working again.

    Best regards,
    Mike

    in reply to: Can't upload/install the theme #959106

    Hi,
    Glad to hear, we will leave this open to hear back from @Dave.

    Best regards,
    Mike

    in reply to: HOW TO DO THIS SECTION? #959104

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Color Section Background video broken after update #959103

    Hi,
    Thanks for the login, I tested by moving all of the pages to the trash, and then created a new homepage, added the color section and background video, which seems to work correctly.
    Please check, if you which you can restore the other pages from the trash.

    Best regards,
    Mike

    in reply to: Increase left margin for image on home page #959097

    Hi,
    Thanks for the image, I think that this can be accomplished with just a couple of tweaks,
    first I commented out your css,
    then I set the 1/2 column to no space between columns:
    2018-05-19_094654
    then I set the image and button to align center from align left, I thought align right was too close to the other element, but you can test if you wish.
    I’m suggesting these tweaks because the theme will automatically readjust for different screen sizes, vs, manually calculating them.
    Please clear your browser cache and check, and advise.
    Please see screenshot in Private Content area.

    By the way it looks as though your screen is much wider than my 1920px, if the above doesn’t help, please let us know your screen size.

    Best regards,
    Mike

    in reply to: Changing into Enfold #959093

    Hi,
    Sorry, not able to login, Please see screenshot in Private Content area.
    Please note that some security plugins may block foreign IPs.

    Best regards,
    Mike

    in reply to: How to add a custom web font? #958903

    Hey ZacharyKnight,
    When you use the css method above to add a font, you will need to apply the changes to your elements via css. Such as:

    h1.entry-title {
     font-family: 'YOUR-FONT-NAME';
     font-size: 18px;
    }

    Then all other elements will follow the built in Google fonts.
    Here is our latest documentation: Using custom fonts
    There you will also find how to add your custom font to the theme options.

    Best regards,
    Mike

    in reply to: Changing into Enfold #958901

    Hey Els,
    Sorry I was not able to login to see this issue, seems the user in wrong, please check.
    Without seeing the issue, I would suggest deactivating all plugins you are not using today, typically bad plugins are the biggest issue some have.
    After we can login we can assist better.

    Best regards,
    Mike

    in reply to: Increase left margin for image on home page #958900

    Hey Thomas,
    We can add a media query to your css to have it work on only some screen sizes, but I would recommend defining your target a little better. When I look at your site, the image in the first section is pushing the text block about 30% off the screen, and both elements in the second section are moved quiet a bit to the right.
    Yet when I read your question it sounds like you only want to move a image to the right.
    I believe we can help with a good solution for you.
    Please explain which image to wish to move and if you want it to be on the very right edge of the screen, as 400px would suggest.
    Perhaps a mockup would be helpful.

    Best regards,
    Mike

    in reply to: Can't upload/install the theme #958898

    Hi,
    Please let us know if you are successful with the FTP install.

    Best regards,
    Mike

    in reply to: Blog Post featured image not rounded corners #958897

    Hey CColeman88,
    When I look at your link I see that your image has border-radius corners of 4px now, but if you would like them to be more rounded please try this css in your Quick CSS:

    .big-preview img {
        border-radius: 8px !important; 
    }

    Please adjust to suit.

    Best regards,
    Mike

    Hi,
    With the compression turned on, please try rebuilding the merged css file. To do this you will need to re-save the theme options, please try entering a space in the Quick CSS box to make the “Save all changes” button clickable. After saving please clear your cache to reload the css.
    The best course is to enable compression after you are done developing your site.

    Best regards,
    Mike

    in reply to: Slider not working after update to Enfold 4.3.1 #958894

    Hi,

    @jkdavis
    thank you, we will go forward there.

    Best regards,
    Mike

    Hey jkdavis,
    Thank you for the login, I recognize a “wss://public-api” 403 error in the console that is linked to Jetpack, and another the looks to be a lazy load plugin, so I would like to test disabling your plugins temporary. Would that be ok?
    I ask because some plugins lose their settings once disabled.

    Best regards,
    Mike

    in reply to: Demo Import #958892

    Hi,
    Ok, we will wait for your reply.

    Best regards,
    Mike

    in reply to: tabs content not working after update to 4.3.1 #958886

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Color Section Background video broken after update #958883

    Hi,
    Thanks for the SFTP access, it worked fine, but we will also need admin access to your site.
    The login link inked above doesn’t work.
    Please post admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Demo Import #958877

    Hi,
    Please check the FTP access, I was able to login, but I only have access to a empty folder, please check the directory, as I will need FTP to your site folder.
    Perhaps this will help.

    Best regards,
    Mike

    in reply to: Google Maps Platform #958875

    Hi,
    Great tip, thanks.

    Best regards,
    Mike

    Hey Ralf,
    Please edit /wp-content/themes/enfold/includes/helper-markup.php
    line 360:

    <span itemprop='url'>{$logo_url}</span>

    2018-05-18_070950
    replace {$logo_url} with the url to the logo you wish to use for structured data, like this:

    <span itemprop='url'>http://127.0.0.1/2017demo/wp-content/uploads/2017/02/logo-white.png</span>

    Best regards,
    Mike

    in reply to: tabs content not working after update to 4.3.1 #958577

    Hey valley,
    Your page has a jQuery error, but I can’t investigate because we don’t have full admin access to your plugins and functions.
    Please grant full access.
    I found this script on your page:

    <script type = "text/javascript">
    jQuery(document).ready(function(){
    // your custom javascript goes here
    
    	$(document).ready(function() {
    		$('[data-toggle="toggle"]').change(function(){
    			$(this).parents().next('.hide').toggle();
    		});
    	});
    });
    	//End of custom scripts
    </script>

    and applying it to my localhost reproduces the error.

    Best regards,
    Mike

    in reply to: Form with attachement #958562

    Hey jeroenvandessel,
    Sorry a upload feature is not available yet, typically this could leave your site open to viruses.
    How about including a text input field for the user to add a link to a DropBox file? Here is a mockup for example:
    2018-05-18_053527

    Best regards,
    Mike

    in reply to: Remove Schema.org HTML Markup published date from post #958547

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Problem Setting Up my Blog Landing Page #958546

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Stop animated gif logo from looping #958403

    Hey Songdancer,
    Here’s two options:
    Prevent Animated GIFs from Looping
    How To Remove The Endless Loop From Animated GIF

    Best regards,
    Mike

    in reply to: Link to Theme Options #958400

    Hi,
    Thank you, that helps. now what if you are on the homepage or dashboard, and you hover over the “Theme Options” and click “footer”?
    2018-05-17_214510

    Best regards,
    Mike

Viewing 30 posts - 27,061 through 27,090 (of 34,581 total)