Forum Replies Created

Viewing 30 posts - 26,971 through 27,000 (of 34,576 total)
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  • in reply to: Portfolio items can't be edited anymore #960601

    Hey ictsnor,
    You have two serious errors:

    Failed to load resource: the server responded with a status of 400 () /wp-admin/admin-ajax.php:1 
    VM3437:397 Uncaught TypeError: a[b].target.className.indexOf is not a function
        at bu.u.ti (eval at xhr.onreadystatechange (post.php?post=782&action=edit:318), <anonymous>:397:321)
    u.ti @ wp-seo-post-scraper-751.min.js?ver=7.5.1:25

    But I can’t investigate further because many features are hidden.
    You could try Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.
    Otherwise please grant full admin access.

    Best regards,
    Mike

    in reply to: Favicon not showing up #960594

    Hey mframe,
    Please try also including in the root of your directory, this is the standard place that browsers look for it, also ensure it is named favicon.ico If you need to change formats, please try this site

    Best regards,
    Mike

    in reply to: Layer Slider, Background Video and Chrome #960585

    Hi,
    Did you try changing the youtube link to http: ?

    Best regards,
    Mike

    in reply to: LayerSlider – Demo Sliders #960583

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Well it’s not working for me today, strange and now you have a new error.
    2018-05-22_200216
    seems something has changed with your site, were you using this caching plugin when we started working on this? Have you added anything new?
    I wanted to see the code in your functions.php, but your editor is disabled, can you enable it or do you add your code another way?

    Best regards,
    Mike

    in reply to: Color Section Background video broken after update #960578

    Hi,
    Can you tell us what version of Chrome your brother is using? You said his is looping correctly, right?
    Right now I’m guessing this is the issue.

    Best regards,
    Mike

    in reply to: Column layout question #960575

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Datepicker in Forms translation to long wording #960574

    Hi,
    Thanks for sharing your solution, shall we close this then?

    Best regards,
    Mike

    Hi,
    It looks like it is to pause a video, if you didn’t add it then you probably don’t need it, but someone added it.
    Glad all is working for you now, shall we close this then?

    Best regards,
    Mike

    Hi,
    Yes that is not working, so was the modified helper-markup.php working correctly?
    if so, you may need to copy the whole file into your functions.php

    Best regards,
    Mike

    Hey Carsten,
    The issue was this script in your functions.php:

    add_action('wp_footer', 'ava_custom_script');
    function ava_custom_script(){
    	?>
    	<script type="text/javascript">
    		(function($) {	
    			$(document).ready( function() {
    				var video = $('.avia_video').mediaelementplayer();
    				var paused = video.paused;
    
    				if (paused === true) {
    					console.log('started');
    				} else {
    					console.log('prevented');
    				}
    			});
    		})(jQuery);
    	</script>
    	<?php
    }

    I comment it out and now your images show.

    Best regards,
    Mike

    in reply to: Disable cookie consent on specific pages #960322

    Hey loyalzoo,
    You can do this with css in your Quick CSS, if it is for a specific page use the page ID like this:

    #top.page-id-1195 div.avia-cookie-consent {display:none !important;}

    you can list a couple of pages easily using this, but it sounds like you want to disable for a group of pages for members, so you could block it for logged-in members with this css:

    #top.logged-in div.avia-cookie-consent {display:none !important;}

    If you are using a membership plugin and want to be more specific the plugin most likely adds a class to the page or post that can be added to the code, but we would have to take a look at the page as the member to find the class.

    Best regards,
    Mike

    in reply to: Tab Section: title not centered? #960311

    Hi,
    Glad to hear, we will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Datepicker in Forms translation to long wording #960310

    Hey Adrian,
    Please see this solution

    Best regards,
    Mike

    in reply to: Enfold – Responsive Multi-Purpose Theme #960309

    Hi,
    Try this code in the General Styling > Quick CSS field:

    #scroll-top-link {display:none !important;}

    Best regards,
    Mike

    in reply to: Issues in the dynamic_avia css #960305

    Hi,
    Glad to hear, have a great day.

    Best regards,
    Mike

    in reply to: Enfold SVG logo and a different logo for Rich Snippets #960302

    Hi,
    When I look at your link it says zero errors, perhaps it’s not correct?
    Please see screenshot in Private Content area.

    Best regards,
    Mike

    Hi,
    I have asked the team to take a look with Safari & iPhone, as I don’t have a Mac.

    Best regards,
    Mike

    in reply to: Trouble finding autoRewind in Avia.js #960258

    Hi,
    Sorry for the late reply, I have not been able to find a solution for this, I’ve asked the team to take a look.

    Best regards,
    Mike

    in reply to: Not finding Enfold easy at all #960152

    Hi,
    I like this tool / site: https://tinyjpg.com/

    For your grid rows after “5 Steps to Success”, I recommend setting up another section that will only be shown on mobile, and have your current section only show on tablets and up.
    My main reasoning is that the text is quite a lot to show on mobile and will be hard to read, typically mobile exposure is a “hook” where the visitor will return later to view on a desktop to investigate more, think of it as your elevator pitch.
    Perhaps you could have each image as a slightly blurred background and one or two lines of text on top. Or just have the images as full width with the text under.
    If you like this, try creating the section using columns, under the current grid rows and set the visibility to mobile (small screens) only then set the 3 grid rows as hidden on mobile.

    Best regards,
    Mike

    Hi,
    Strange, I tested with Chrome, Firefox, Edge & IE11 and found it working.
    Try changing the line:
    scrollTop: (5)
    to:
    scrollTop: (10)

    Just to make sure we are looking at the same thing I made a video in the Private Content area, watch for the masonry blog posts at the bottom of the page on page load. The video was made in Windows 10 Edge.

    Best regards,
    Mike

    in reply to: Encountered Fatal Error #960145

    Hi,
    That is great, just post the login info here. Hopefully you will have a backup so if we brake it on the first try you can restore it easily.
    I don’t think we will, but I haven’t seen this issue before with other sites updating.
    Also let us know if the host is using anything special like varnish or rail-gun.

    Best regards,
    Mike

    in reply to: Quick CSS funktioniert nicht #960141

    Hi,
    I changed the content of your “custom css” box for the phone number to “phone-link” now the css you wrote works.
    But to be clear you could name this anything, as long as your css used the same.

    As for your first question, with css we can make something work for a whole site or just one page, but I’m not sure what you want to do. Please try explaining using images.

    Best regards,
    Mike

    in reply to: Color Section Background video broken after update #960131

    Hi,

    But when i visite the site from my brother’s site, it loops normally

    Can I ask if you meant in this statement that when viewing from you brother’s “computer” it loops normally?
    If so please compare version numbers of Chrome.
    With my Chrome on Windows 10 (v66.0.33) your video is not looping, but with Firefox & Edge the video loops.
    I believe Chrome has made a change that has broken this but I have not proved it yet. For example, I have read lately that browsers are talking about stopping all video auto play if the video contains sound, and I think Safari is the first to start this, I’m not 100% on that, I’m going by memory.
    Nonetheless, I don’t believe this is a Enfold error.

    Best regards,
    Mike

    in reply to: LayerSlider – Demo Sliders #960117

    Hi,
    Sorry, correct one is now linked in the Private Content area.

    Best regards,
    Mike

    in reply to: Changing into Enfold #960113

    Hi,
    I have found that in your css your table header (th) is “text-transform: uppercase;”
    but in your case you want “text-transform: lowercase;” so please try:

    th {
        text-transform: lowercase !important; 
    }

    Best regards,
    Mike

    in reply to: Comments not showing in posts #960102

    Hi,
    Sorry, it looks as though in the old thread I was able to login, yet this time I was blocked.
    I believe this is due to geo ip blocking, and I believe your ip is from Venezuela.
    I tried my VPN, but I don’t have Venezuela on it, the closest was Brazil, which didn’t work.
    Please ask your webhost to disable the IP blocking so we can assist.

    Best regards,
    Mike

    in reply to: Gradient background with picture #960099

    Hi,
    Sorry for the confusion, this would be a great feature, yet this is not available at this time.
    Sorry, I wish we could have been more help.

    Best regards,
    Mike

    in reply to: Layer Slider, Background Video and Chrome #960097

    Hi,
    I see that you have this error:

    Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://www.youtube.com') does not match the recipient window's origin ('http://www.solid-steelband.com').
    h.B @ www-widgetapi.js:99

    It is basically saying the you have a http site pointing to https
    try changing the link to YouTube to http

    Best regards,
    Mike

    in reply to: Encountered Fatal Error #959779

    Hi,
    I did deactivate all plugins to test, but I thought I had put them back the way they were, sorry.
    I’m sure we can figure out what went wrong with your update, but I felt it was important to get your client site back up first.
    Can you see if your webhost offers site staging, typically this is a option in your cPanel:
    2018-04-29_082202
    2018-04-29_082329
    This will make a copy of your site so we can test without having your client site down.

    Best regards,
    Mike

Viewing 30 posts - 26,971 through 27,000 (of 34,576 total)