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Viewing 30 posts - 2,671 through 2,700 (of 33,849 total)
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  • in reply to: Copperplate Font on Windows Devices #1436828

    Hi,
    Sorry for any inconvenience this may have caused, in 2020 the Dev team had tried to include info about the limitation of websafe fonts not necessarily installed on every device by adding this to the theme:

    use websave fonts (faster rendering, but not mandatory installed on all devices)

    Enfold_Support_4979.jpeg
    I have notified the Dev Team about your thread for them to review and make an adjustment, thank you for pointing out that it is not as clear as we had intended.
    In my research these seem to be the fonts that seem to be available by default on IOS & Windows:

    Arial (sans serif)
    Times New Roman (serif)
    Verdana (sans serif)
    Courier New (monospace)
    Georgia (serif)
    Impact (sans serif)
    Trebuchet MS (sans serif)

    Thanks for your patience and understanding.

    Best regards,
    Mike

    in reply to: 2 Up Columns on Mobile #1436825

    Hi,
    For the “sides” section, you have four 1/4 columns, the outer two are empty and the inner two have content:
    Enfold_Support_4969.jpeg
    so on mobile you see:
    Enfold_Support_4971.jpeg
    so you will want to set the two empty columns to not show on mobile at Column ▸ Advanced ▸ Responsive ▸ Mobile display:
    Enfold_Support_4973.jpeg
    I did this for you and now it shows like this:
    Enfold_Support_4975.jpeg

    Best regards,
    Mike

    in reply to: minify issue in text editor #1436820

    Hi,
    Unfortunately the only similar issue that I have seen is when spaces can not be added in text, and this is due to a plugin conflict.
    Are you using any javascript with regex to replace text, perhaps its an error in your custom javascript.
    Perhaps you have an unclosed html tag on the page, or you have a table or text element with less-than / greater-than symbols?

    Best regards,
    Mike

    Hi,
    Thanks for your patience and the details but I didn’t know what formatted as page link meant for SEMrush, but I found this article which says this typically means the image link goes to the image file, which is typically an error.
    So I checked your homepage and your blog page but didn’t find this until I checked some of your blog posts, then I found some of your featured images on your single posts are linking to themselves, so try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function av_remove_featured_image_link($image) {
        if (is_single()) {
            $image = get_the_post_thumbnail( $current_post['the_id'], 'featured' );
        }
        echo $image;
    }
    add_filter('avf_post_featured_image_link','av_remove_featured_image_link', 10, 1);

    and this should solve the issue.

    Best regards,
    Mike

    in reply to: Error in widget area WP-admin #1436815

    Hey Volgspot,
    Thanks for your patience, are you using a Mailchimp form in your sidebar, or were you using a third party Mailchimp form plugin before this occured?
    Have you recently updated your PHP from v7.4 to v8?
    If so try comparing your webhost PHP extensions for PHP 7.4 & 8.0 that same extension may not be enabled by default for your new PHP version causing the error, here is an example of the enabled extensions for PHP v8 on my site:
    php_v8.jpeg
    If you can’t find a difference try rolling back to v7.4 to rule out this as a cause.
    If this doesn’t help and you have tried also disabling all of your plugins, please include an admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Choose of size in shop looks very special on tablets #1436814

    Hi,
    Thanks for the feedback, I don’t have a tablet but my laptop is one that folds in half so it’s like a tablet, but perhaps it is too large to see the issue, I tested again using the dev tools to emulate a tablet on my desktop but I didn’t see anything out of place, but your screenshots of the issue above are now 404s so I’m not sure if I looking in the right place. Try adding some screenshots of the issue so we can see what you mean.

    Best regards,
    Mike

    in reply to: Beiträge #1436812

    Hi,
    To change the number of grid columns on a archive page, such as categories, edit your \wp-content\themes\enfold\archive.php on line 69 look for ‘columns’ => 3; and change to the number you wish:
    Enfold_Support_4967.jpeg
    You can copy the modified file to your child theme if you wish.

    Best regards,
    Mike

    in reply to: 2 Up Columns on Mobile #1436811

    Hi,
    Thanks for the screenshot, to make the third items align to the center like that will require some custom css for the dry rubs row and the row above it, is this the final design or is it possible that you will be adding more items making them even rows, in which case there will be no need to customize?

    Best regards,
    Mike

    in reply to: minify issue in text editor #1436810

    Hi,
    Did you try disabling all of your plugins? Issues that are similar to this are typically caused by plugin conflicts. We would need to see the issue to assist, try creating a test page with the issue and include an admin login in the Private Content area.

    Best regards,
    Mike

    in reply to: Sub menu positioning #1436809

    Hi,
    Thanks for the screenshots, the css that moves the cart over to the edge for screens between 767px – 1023px is mixed with some other css:
    Enfold_Support_4965.jpeg
    So after you decide what screen sizes you want this to work for, remove this line and them create a new rule, this is an example if you want it to work up to 1440px:

    @media only screen and (min-width: 767px) and (max-width: 1440px){
    .responsive #top #wrap_all .main_menu {
        right: -80px !important;
    }
    }

    But I would advice to not do this because when elements are too close to the edge of the screen you may get warnings from page audit tools, as they recommend some space around items. Allowing the default theme placement is probably the best choice, but it’s up to you.
    If you want the icons in the top bar to show on mobile try this css:

    @media only screen and (min-width: 768px) and (max-width: 989px){
    .responsive.html_mobile_menu_tablet #top #header #header_meta .social_bookmarks {
        display: block;
    }
    }
    @media only screen and (max-width: 767px) {
    .responsive #top #header .social_bookmarks {
        display: block;
    }
    }
    @media only screen and (max-width: 479px){
    .responsive #top #wrap_all #header .social_bookmarks, .responsive #top #wrap_all #main .av-logo-container .social_bookmarks {
        display: block;
        padding-left: 13%;
    }
    }

    Best regards,
    Mike

    in reply to: Performance issues #1436805

    Hi,
    Thank you for your patience, when I check your site on PageSpeed Insights the 15 layout shifts all seem to be due to curtain-reveal-overlay animation on some of your columns. This animation is specifically designed to be delayed and will cause a layout shift. You could choose to not use the animation in the elements or you could follow our documentation to disabled the animation for a specific page or only on mobile.
    For example to remove the animation on your homepage on mobile add this css to your WordPress ▸ Customize ▸ Additional CSS, please note that the WordPress Additional CSS has the highest priority:

    @media only screen and (max-width: 767px) { 
    .home * {
    opacity: 100!important;
     /*CSS transitions*/
     -o-transition-property: none !important;
     -moz-transition-property: none !important;
     -ms-transition-property: none !important;
     -webkit-transition-property: none !important;
     transition-property: none !important;
     /*CSS transforms*/
     -o-transform: none !important;
     -moz-transform: none !important;
     -ms-transform: none !important;
     -webkit-transform: none !important;
     transform: none !important;
     /*CSS animations*/
     -webkit-animation: none !important;
     -moz-animation: none !important;
     -o-animation: none !important;
     -ms-animation: none !important;
     animation: none !important;
    }
    }

    I tested this on my demo site and this changed my layout shift from 15 to 1.
    You will want to keep in mind that any lazyloading that your wp-optimize plugin is doing will also affect the layout shift, one way around this is to define a min height for the element so when the element is shown it doesn’t cause a layout shift.
    When I looked for the lottie issue in the PageSpeed Insights it seems to be the svg has a height & width of 1080px which is larger than the mobile device, but this size is embedded into the file. So I guess you could create a second smaller lottie file for mobile devices, or ingore this warning.

    Best regards,
    Mike

    in reply to: Carrusel images with title #1436802

    Hi,
    Glad to hear that you have this sorted out, and thanks for sharing your solution, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: av-burger-menu-main – Accessibility Audit #1436801

    Hey ThiloKiefer,
    Thank you for your patience, it looks like you are using v5.4.1 and our current version is v5.6.10
    The Dev Team made some ARIA adjustment in v5.6.5 which I believe will address this issue please try updating.
    Due to the age of your version you may need to manually update. To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Change Image on Accordion Tab Click #1436746

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Your post didn’t work, but I fixed it on your site for you please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Change Image on Accordion Tab Click #1436743

    Hi,
    I see that you changed the accordion titles from “p” to “h3” in the element options so the script also must reflect this, I adjusted it for you and now it works. please check.

    Best regards,
    Mike

    in reply to: Reduce hight of mobile header #1436741

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Remove border around header image #1436740

    Hey John,
    Thanks for the link to your site, this code has been added to your site and add the border:

    <style id='dominant-color-styles-inline-css' type='text/css'>
        img[data-dominant-color]:not(.has-transparency) {
            background-color: var(--dominant-color);
        }
    </style>

    You have a plugin: Dominant Colour Images and deactivating it solves.
    I don’t see any settings for the plugin and don’t understand it’s purpose, please review.

    Best regards,
    Mike

    Hi,
    Please note that the error of not being able to type spaces between words is typically do to a plugin, please disable all of your plugins and check again, and thn enable you plugins one at a time to find the conflict.
    I see that you have a child theme, if you have a custom footer.php & header.php, please remove these files and any customizations you wish to make should be done in your child theme functions.php we do not recommend adding these files to your child theme, it is the most common reason for errors when updating.
    Your live site is not showing the topbar like the wayback version, so ensure that this is enable in your theme settings.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    Hey JoStudioDeRijp,
    Thanks for the login, this is because you are using a relative src image url and not the full url:
    Enfold_Support_4962.jpeg
    please change to the full url path for the image.

    Best regards,
    Mike

    in reply to: MALWARE #1436734

    Hi,
    Thanks for your screenshot of the alert that shows the file avia-js.js causing the alert, this file only has 137 lines as a helper for plugins.
    I checked the file with http://www.virustotal.com / http://www.metascan-online.com / http://www.jotti.org each use the Avast engine and they came back with negative results:
    Enfold_Support_4960.jpeg
    as you had pointed out above. Since this is a plugin helper I recommend disabling all of your plugins and check again.
    I tried searching the Avast forums for more info but their responses always seem to be to recheck the file with an online teast site. This is surely a false positive but there is nothing the theme can do to make this software stop doing this. Perhaps Avast has a way for you to report errors like this so it will be corrected in there next update, I don’t use Avast so I’m not sure.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Align buttons at the bottom of rows #1436614

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problem with colors from phonenumber on mobile #1436613

    Hi,
    When I check your site with Windows & Android the numbers are the correct color, please see the screenshot in the Private Content area of the expected results.
    It looks like you are using a iPhone, Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Clear the History.
    If this doesn’t help then try the css Ismael posted above and wrap the numbers with the HTML class that he posted.

    Best regards,
    Mike

    in reply to: Align buttons at the bottom of rows #1436609

    Hi,
    When I test your ‘Services’ page with the following code it works correctly, try adding the css to your WordPress ▸ Customize ▸ Additional CSS

    .page-id-18 #av_section_2 .flex_column .avia-button-wrap {
     position: absolute;
     bottom: 25px !important;
     left: 0;
     right: 0;
     margin-left: auto;
     margin-right: auto;
     width: 300px;
    }
    
    .page-id-18 #av_section_2 .flex_column {
     height: 475px;
     min-height: 475px;
    }

    Enfold_Support_4942.jpeg

    Best regards,
    Mike

    in reply to: Change opened burger menu color #1436605

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-burger-overlay-active #top #wrap_all #header_main .av-hamburger-inner,
    .av-burger-overlay-active #top #wrap_all #header_main .av-hamburger-inner::after {
    	background-color: rgb(74, 30, 9);
    }
    

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: 2 Up Columns on Mobile #1436603

    Hi,
    Thank you for the link to your site, please note that you are using 1/4 columns for the “Dry Rubs”
    Enfold_Support_4938.jpeg
    So what is your mobile expectation for these columns, full width?

    Best regards,
    Mike

    in reply to: Grid Style Website #1436602

    Hey Thomas Lopez,
    Thanks for your question, I recommend using a video specific theme to achieve better results. I have not tested any but I’m sure there are many to choose from.

    Best regards,
    Mike

    in reply to: 2 Up Columns on Mobile #1436561

    Hi,
    This is strange because when I examine the “Dry Rubs” 3 columns then have the class for 1/4 columns, this is why the css above is affecting them.
    Enfold_Support_4936.jpeg
    please include an admin login in the Private Content area so we can examine closer.

    Best regards,
    Mike

    Hey bemodesign,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 768px) { 
    #top.page-id-3609 #av_section_1.av-minimum-height-75:not(.av-slideshow-section) .container {
        height: 60vh;
    }
    }

    After applying the css, please clear your browser cache and check.
    this is for the one page.

    Best regards,
    Mike

Viewing 30 posts - 2,671 through 2,700 (of 33,849 total)