Forum Replies Created

Viewing 30 posts - 25,981 through 26,010 (of 34,558 total)
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  • in reply to: Demo Import not working #985144

    Hi,
    @Perrine
    I have installed the default demo for you, you can login now and go to the woocommerce plugin and “Launch the configuration wizard ” to set it up so you will have the “Shop” page.
    If you don’t want to sell online with woocommerce then you don’t have to done this step, but you won’t have a “Shop” page.
    Also, the site has sent you a email to setup the email address for the site, please click the link to do so.
    Let us know if we can help with anything else, Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Help creating a section #984942

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: How to make same page link work on open burger menu #984941

    Hi,
    I received an error when trying to login, invalid user, please check.

    Best regards,
    Mike

    in reply to: Headlines Style – modern left – Font size Subtitle #984939

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Large gap below menu NEED URGENT HELP!! #984938

    Hi,
    Please try adding this for your shop pages:

    @media only screen and (max-width: 767px) {
    .responsive.html_custom #top.woocommerce #wrap_all #header.all_colors {
        height: 80px !important; 
    }

    Best regards,
    Mike

    in reply to: Using Advanced Layout Editor in Blog Posts #984935

    Hi,
    Yes, I have seen that on sites that have Enfold installed, yet other sites that have removed Enfold have shown the shortcode. It can depend on the theme you replace Enfold with.
    Naturally we hope you will always use Enfold, but if you do decide to switch themes you will probably need to copy your content as pain text, and rebuild your site with the new builder that you choose.

    Best regards,
    Mike

    in reply to: Filter for Header Extra Info #984933

    Hi,
    Can you please include a admin login in the private content area, I would like to add a class to the login link, right now it doesn’t have any.

    Best regards,
    Mike

    in reply to: Portfolio masonry : remove link #984930

    Hi,
    Ok, will this be for one page or all of the masonry on the site? Please include a link to your masonry page in the Private Content area.

    Best regards,
    Mike

    in reply to: Portfolio masonry : remove link #984736

    Hi,
    Sorry I thought you were using the “masonry gallery” element, to make the masonry items not clickable please try this code in the General Styling > Quick CSS field:

    .av-masonry-entry {
        pointer-events: none !important; 
    }

    Do you want this to effect only one page? If so please link to the page so we can determine the page ID.

    Best regards,
    Mike

    in reply to: Headlines Style – modern left – Font size Subtitle #984724

    Hi,
    This is because the sub-heading “Impressions” is not within the “h2” or “h3” tag, but it is in a “p” tag so your code was setting the rule:

    #top .all_colors p {
    font-size: 16px;
    }

    Also in your other code above, the “.av-subheading_below-h2” is not a class that is used, so it has no effect.

    I see that you are trying to have a different sub-heading font-size based on the heading size, h2 or h3.
    Please try this for h2 sub-headings:

    #top .all_colors .av-special-heading-h2 .av-subheading_below p {
    font-size: 30px !important;
    }

    and this for h3 sub-headings:

    #top .all_colors .av-special-heading-h3 .av-subheading_below p {
    font-size: 22px !important;
    }

    Best regards,
    Mike

    Hi,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function copy_polylang_to_burger(){
    ?>
    <script>
    jQuery(window).click(function(){
      jQuery( "#polylang-3" ).clone().appendTo( "#av-burger-menu-ul" );
      });
    </script>
    <?php
    }
    add_action('wp_footer', 'copy_polylang_to_burger');

    Please test this code before and after the other code, as it’s placement may determine the order of the mobile menu.

    Best regards,
    Mike

    Hi,
    I didn’t find this suggestion in the feature requests, but currently we are re-designing the feature request section, if you there in over the next few weeks you will be able to add it to the requests.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Contact form: several input fields on the same line #984635

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Upload von großen Bilddatei nicht möglich #984634

    Hi,
    Vielen Dank, dass Sie uns Ihre Lösung mitgeteilt haben, es sei denn, wir können Ihnen in dieser Angelegenheit weiterhelfen. Sollen wir das dann schließen?

    ————-

    Thanks for sharing your solution, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Caption not displayed on the lightbox #984630

    Hi,
    Yes, we will keep this open until we hear back from you. Have a great day.

    Best regards,
    Mike

    in reply to: Filter for Header Extra Info #984468

    Hey cliffrobbins,
    Sorry, I don’t believe there is, but we might be able to write some javascript to move it there for you.
    Please link to the page in the Private Content area so we can take a closer look.
    If you can also include a mockup of what you would like to see, it would be helpful.

    Best regards,
    Mike

    in reply to: Large gap below menu NEED URGENT HELP!! #984465

    Hey Chris,
    Please try this css in WordPress > Customize > Additional CSS:

    @media only screen and (max-width: 767px) {
    .responsive#ls-global #top.stretched #wrap_all #header.all_colors {
        height: 80px !important; 
    }
    .menu-item-avia-special {
        top: 40px !important; 
    }
    }

    Best regards,
    Mike

    in reply to: Using Advanced Layout Editor in Blog Posts #984450

    Hey luizomf,
    Do you mean that if you switch themes will you be able to see your advanced layout builder posts?
    If you switch themes the posts should show on your site with the extra shortcode mixed in, so you will need to edit your posts to remove the code, either by first editing from within Enfold, or using regex to remove it after.

    /\[\/?av_*?\]/

    Best regards,
    Mike

    in reply to: Portfolio masonry : remove link #984439

    Hey plichart1,
    If I understand correctly, you would like to remove the link from the masonry portfolio gallery, so clicking the images does nothing.
    Please try editing the masonry gallery element and go to the “Image Link” option and choose “Lightbox linking deactivated. (Custom links will still be used)”

    Best regards,
    Mike

    in reply to: Duplicating Content #984429

    Hi,
    Please try removing this to test.
    When I logged in I believe I saw a admin message that said something like “Thank you for updating woocommerce
    did you recently update woocommerce?

    Best regards,
    Mike

    in reply to: Google maps is blank #984425

    Hi,
    I just tried to create a new map on a test page, and got an error that your api key is not configured correctly, Please see screenshot in Private Content area, and check your api key restrictions.
    Although, it could be due to your internal server error, so please still look into that.

    Best regards,
    Mike

    in reply to: Google maps is blank #984420

    Hi,
    In the console you are getting this error:

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    I recommend disabling your plugins, and checking your webhost logs to see if you can find the source for the internal server error, if you can’t find it try asking your webhost as they can probably tell you very quickly.
    Do you know what has changed on your site since the maps stopped working?

    Best regards,
    Mike

    in reply to: Duplicating Content #984416

    Hi,
    I believe that this function in your functions.php is removing it, do you remember adding this?

    add_filter( 'woocommerce_product_tabs', 'av_remove_product_tabs', 98, 1 );
    function av_remove_product_tabs( $tabs ) {
    	unset( $tabs['additional_information'] );
    	return $tabs;
    }

    Best regards,
    Mike

    in reply to: Problems uploaded demo theme #984399

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Menu font colours #984398

    Hi,
    That is great news! We will close this now. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Google maps is blank #984209

    Hey dennsen,
    Please try this plugin to see if it helps: API KEY for Google Maps Another user was having a conflict and this solved their issue.

    Best regards,
    Mike

    in reply to: Icons appearing order #984205

    Hi,
    I have taken a look and found that the layerslider animation is the conflict, hiding the layerslider will allow the icons to animate from left to right, as intended. So since you will be using the layerslider, perhaps a solution is to create images of your 5 icons with the text, then replace the icon elements with image elements, and use one of the image animations. Hopefully the image animation will not be interrupted by the layerslider animation.

    Best regards,
    Mike

    in reply to: Why my advance layout editor turns blank #984151

    Hi,
    Please try to Enable Avia Layout Builder Debug and see if Yoast can read the shortcode in it’s window, otherwise you can copy the shortcode and paste into another blank default editor, let Yoast make it’s changes, then paste it back into the debugger window.
    I recommend saving a copy of the original shortcode, because editing it can brake the layout.
    I don’t use Yoast, but this is the first time I’ve heard that Yoast needs to edit the shortcode.

    Best regards,
    Mike

    in reply to: Change icon for mega menu sub page #983993

    Hi,
    Please try changing the lower css rule to this:

    #top .avia-bullet:before {
        content: "\f1b0" !important; 
        font-family: 'fontello' !important; 
        font-size:11px;
        line-height:1em;
        position:absolute;
        top:10px;
        left:-3px;
    }

    Best regards,
    Mike

    Hi,
    I’m sorry to say that I don’t think we are going to be able to get the custom sub-menu for the category pages with the icons to behave correctly without a lot more customization than we can provide here. I would suggest using the regular sub-menu code that we provided earlier, or if you really want the sub-menu with the icons you could try hiring a freelancer to assist.
    Would you like me to restore the code for the regular sub-menu for the category pages?

    Best regards,
    Mike

Viewing 30 posts - 25,981 through 26,010 (of 34,558 total)