Forum Replies Created
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AuthorPosts
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October 4, 2018 at 6:08 am in reply to: Urgent: Setting background image is not working on Band Demo #1017696
Hey Daniel,
Thanks for the video, I installed the band demo on my localhost and got your record image from the live site and added it as the background at: Enfold Theme Options > General Styling > Custom Background Image, with “no repeat, center center, fixed”:

and the image is fixed, with the content scrolling over it.

in the Private Content area is a video, and about half way I make the content background white like your site.
This background works on all of the pages, and on some such as the frontpage the paradox scrolling shows the record behind all of the content.
Please give this a try, if it doesn’t help please include a admin access to your dev site so we can assist more.Best regards,
MikeHey flordelizamejia,
Please try this code in the General Styling > Quick CSS field:.mfp-content .container .av-content-small.units { width: 100% !important; }Please clear any cache plugin and your browser cache and check.
Best regards,
MikeHey Érik,
Try adding this code to the end of your functions.php file in Appearance > Editor:function add_google_remarketing(){ ?> // YOUR CODE GOES HERE <?php } add_action('wp_footer', 'add_google_remarketing');or you could use a plugin such as: Google Remarketing
Best regards,
MikeOctober 4, 2018 at 5:05 am in reply to: Menu not appearing on mobile, live site, enfold 4.4.1 #1017668Hey Michael,
I have taken a look at your sites with the Chrome developer tools & with my Android mobile, and the mobile menu shows in both cases on both sites. I also tested in Firefox & Edge.
The only thing I can imagine is a caching issue? Please check again.Best regards,
MikeHey Heathcliffe,
Since it is for one color section, try giving your color section a custom class such as “custom-color”
you can enable the custom classes at: Enfold Theme Options > Layout Builder > Show element options for developersThen Please try this code in the General Styling > Quick CSS field:
.main_color .custom-color blockquote { border-color: red !important; }Best regards,
MikeHey bobfurgo,
Please try the Disable Author Pages plugin
or, Try adding this code to the end of your functions.php file in Appearance > Editor:// Disable access to author page add_action('template_redirect', 'my_custom_disable_author_page'); function my_custom_disable_author_page() { global $wp_query; if ( is_author() ) { $wp_query->set_404(); status_header(404); // Redirect to homepage wp_redirect(get_option('home')); } }it will redirect all traffic for the author page to the home page.
Best regards,
MikeHey Max,
Thank you for the links, first please replace your css with this:@media only screen and (min-width: 767px) { #socket .sub_menu_socket { float: none !important; } #socket .sub_menu_socket ul { text-align: center; margin-bottom: 6px; } #socket .sub_menu_socket li { float: none !important; display: inline; } }This will tell the browsers that your socket links will be different for mobile devices.
Then please add this css:@media only screen and (max-width: 766px) { #socket .sub_menu_socket li { float: left !important; display: block !important; width: 100% !important; text-align: left !important; } }Then Please clear any cache plugin and your browser cache and check.
Best regards,
MikeHey asapevictions,
You can Enable Avia Layout Builder Debugger and copy the shortcodes for each page to a new site.
But this will not copy the images over, just the text and builder elements.
You can export the text and images with the WP Importer in WordPress > Tools > Export
but this will not copy the shortcodes for all of the element over, such as sliders.I would recommend using the All-in-One WP Migration plugin to clone your site to a new WordPress install. It is pretty easy to use, here is a video
You can use it for free as long as your site is under 500mb.
If you have a very large site, then I would recommend the Duplicator plugin, it requires a little more tech savvy, but I works good. Here’s a video. (please be sure to use this version, there is a knock off listed in WordPress.)
Let us know if you have any other questions.Best regards,
MikeHey ezvisa,
Sorry for the late reply, I went to the url that you posted and I believe that I saw the correct buttons, Please see the screenshot in Private Content area.
If I understand correctly, you would like to place the buttons on top of each other, so that one click does two actions?
Unfortunately this would not work the way you wish it to, only the top button would get clicked.
Perhaps you could use some javascript to do this, but most browsers today will interpret this as a pop-under window and block the second window. I did try some javascript, but Chrome wouldn’t load the page and gave a warning that the page was not safe.Best regards,
MikeHi,
@Pointbreakd, Yes this would be a great feature, right now our feature request form is being revamped, but hopefully it will be back up soon.
In the meanwhile, were you able to get this working on your site, or would you like a hand with it?Best regards,
MikeHi,
Glad to help :)
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
I took a look at your new page and added this Quick CSS:/*xmas page*/ @media only screen and (max-width: 300px) { #top.page-id-15492 #full_slider_1 { height: 120px !important; } } @media only screen and (min-width: 301px) and (max-width: 380px) { #top.page-id-15492 #full_slider_1 { height: 140px !important; } } @media only screen and (min-width: 380px) and (max-width: 430px) { #top.page-id-15492 #full_slider_1 { height: 160px !important; } } @media only screen and (min-width: 431px) and (max-width: 610px) { #top.page-id-15492 #full_slider_1 { height: 210px !important; } } @media only screen and (min-width: 611px) and (max-width: 770px) { #top.page-id-15492 #full_slider_1 { height: 270px !important; } } @media only screen and (min-width: 771px) and (max-width: 910px) { #top.page-id-15492 #full_slider_1 { height: 310px !important; } } /*end xmas page*/Please clear your browser cache and check, please feel free to make any adjustments as needed.
Best regards,
MikeHi,
Thank you for the login, I have looked at your homepage and found that the two different images are showing, for each screen size when testing on my Android with Chrome in a incognito window, that shows the site without a browser cache.
But I did find that in mobile there was extra space below the image and before the text. In desktop there was also this space.
I added this css to your WordPress > Customize > Additional CSS, also seen as the “customizer” in the black admin bar above your site when logged in.@media only screen and (max-width: 767px) { #av_section_2 .av-parallax-inner.avia-full-contain { background-attachment: scroll !important; background-size: cover !important; } #av_section_2 { height: 600px !important; } } @media only screen and (min-width: 768px) { #av_section_1 .av-parallax-inner.avia-full-contain { background-attachment: scroll !important; background-size: cover !important; background-position: center -200px !important; } }In the code you will see that the “av_section_2” is your mobile size and the width is a max of 767px, and I added a height of 600px to the “av_section_2” container to remove the extra space.
Where your desktop size is “av_section_1” and it has a min of 768px and I added background-size of cover, and then gave the image a -200px position to center the text of the image.
Please see the screenshots in Private Content area.
I hope this is in line with what you are trying for, if not then please remove the css and it will go back to the way you had it.
As for your Safari not clearing it’s cache, please see this article: How to Use Safari’s Private Browsing Mode and Delete Your Browsing History in iOS 11
Please let us know if this helps.Best regards,
MikeHi,
If you are using a child theme you can edit the Enfold theme files and load them from within.
You will want to edit two files:\enfold\includes\admin\register-widget-area.php \enfold\framework\php\class-sidebar-generator.phpIf you are not using a child theme you can still edit the two files and save copies of them to your computer and re-upload them each time you update the theme, as they will be overwritten with each update.
In the files just change all of the “h3” to what you want:
'before_title' => '<h3 class="widgettitle">', 'after_title' => '</h3>'such as “p” for example. You may want to add some custom css to make your new tag match your site style, such as color and font size.
If you want to use some javascript to make these changes instead, just let us know, but in that case the h3 will still show in a site audit.Best regards,
MikeHi,
Obrigado pelo login, consegui instalar a demonstração para você e parece estar funcionando corretamente. Eu tive que redefinir seu site para fazer isso, por favor, verifique todas as configurações, como e-mail, horário, idioma, etc., para garantir que estejam corretas. Há um segundo administrador que você pode excluir, se desejar, apenas deixe que o wordpress atribua todas as postagens ao seu outro usuário quando ele solicitar. Deixei-o lá para ter certeza de que você poderia fazer login no site depois de alterar sua senha.— Translated with Google —
Thank you for the login, I was able to install the demo for you and it seems to be working correctly.
I had to reset your site to do this so please check all of the settings such as email, time, language, etc. to ensure they are correct.
There is a second admin that you can delete if you wish, just let wordpress assign all of the posts to your other user when it asks.
I left it there to be sure you could login to the site, after you change your password.Best regards,
MikeHi,
Thank you for the login, I see that you are using Enfold v4.0.7, which is pretty old now. I took a look at your settings and css files and I found that you had a max-width of 1010px encoded in your grid.css on line 76. I’m not sure if this was a error in that version, or if someone added, but I commented it out so the width from your theme settings will take effect.
This seems to have solved the issue, please clear your browser cache and check.Best regards,
MikeOctober 2, 2018 at 1:35 pm in reply to: Styling blog post elements – styling by category tag #1017049Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Please use any email address for the login, we will not receive it so you will need to post the login ID & password in the Private Content area.
Another option is to follow these steps to use a login plugin:
Always post us your login credentials in the “private data” field,- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
Best regards,
MikeHi,
Thanks for the screenshots, but the source code of the page still shows the container max-width is 1010px
Are use using a caching plugin? If so please flush it.
Otherwise, Can you please include a admin login in the private content area so we can take a closer look.Best regards,
MikeHi,
At the top of your homepage, you have a code block that was causing your issue:<head> <script type="text/javascript" src="//downloads.mailchimp.com/js/signup-forms/popup/embed.js" data-dojo-config="usePlainJson: true, isDebug: false"></script><script type="text/javascript">require(["mojo/signup-forms/Loader"], function(L) { L.start({"baseUrl":"mc.us9.list-manage.com","uuid":"your-id-code","lid":"id-code"}) })</script> <meta name="google-site-verification" content="your-id-code" /> </head>I commented it out and now your slider works correctly
[the above code block was edited to remove your identification ID’s]Best regards,
MikeHi,
To use theme buttons as the popup trigger, first be sure the button link is set to manual and the link is “#test-popup” or the same ID as your box.
Then add a custom class to your button “pu-link”

this option is added at: Enfold Theme Options > Layout Builder > Show element options for developers
Then in your script you will need to add:jQuery('.pu-link a').addClass('open-popup-link');like this:
function popup_inline() { ?> <script type="text/javascript"> jQuery(window).load(function(){ jQuery('.pu-link a').addClass('open-popup-link'); jQuery('.open-popup-link').magnificPopup({ type:'inline', midClick: true // Allow opening popup on middle mouse click. Always set it to true if you don't provide alternative source in href. }); }); </script> <?php } add_action('wp_head', 'popup_inline');Best regards,
MikeHey MCGWebmaster,
To remove the column only on the contact page, please try this code in the General Styling > Quick CSS field:#top.page-id-20 #text-2.widget { display: none !important; }To keep your changes to the header after updating please use a child theme and add your header.php to the child theme folder.
Read about it & Get it hereBest regards,
MikeHi,
This is because when you add a class using the developers field, the class is added to the div and not the items inside.
So in this case your css would be like this:.tagline h1 { letter-spacing: 15px !important; }Best regards,
MikeHi,
Sorry, I’m not sure I understand, if you want to set up a admin account for us, then please follow these steps:
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
MikeOctober 2, 2018 at 3:18 am in reply to: external link a product of the portfolioand open new window #1016829Hi,
Thank you for the information, but I’m still not sure why you are not using this option in the advanced layout builder:

Many of the pages above I looked at are empty, but if you had a button with the custom class “new-tab”
and added this code to the end of your functions.php file in Appearance > Editor:function new_tab_script(){ ?> <script> (function($){ $(document).ready(function(){ $('a.new-tab').click(function(){ window.open(this.href); return false; }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'new_tab_script');then they would open in a new tab.
Best regards,
MikeHi,
Glad this is sorted out, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Yes on these two pages there are no H1’swhere on these pages did you think there were H1’s ?
Sorry, but I don’t understand why this is a surprise or error, because both pages look to be created by the advanced layout builder, so you will need to manually create your H1’s.Your question above was about missing author tags, is this resolved now?
You will have errors on php files because they can’t be accessed directly because of this first line of code:<?php if ( ! defined('AVIA_FW')) exit('No direct script access allowed');so they should be ignored in robots.txt
Best regards,
MikeHey jj_delaney,
I took a look at your page and found a mailchimp form at the bottom that was centered, but I didn’t find the class “td-mailchimp-special” anywhere on the page. The centered form has the class “td-newslettersignup”
Has this been resolved, or is there another form you need help with?Best regards,
Mike -
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