Hi,
I took a look at your site and saw the error in Firefox only, with a jQuery error from Youtube:

Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://www.youtube.com') does not match the recipient window's origin - The YouTube player is not attached to the DOM

I wonder if this is YouTube’s way of getting around the auto play restrictions, just guessing. All of my research points to using SSL (https).
If I load your site with https the error doesn’t occur, but you do get other mixed content errors, which would be a easy fix if you had SSL, but you don’t.
I assume you tried disabling your plugins, you could try using the ecver=2 attribute for getting rid of advertising on pause YouTube videos. Like this:

https://www.youtube.com/embed/YrHeQJpCfRk?ecver=2

or:

https://www.youtube-nocookie.com/embed/ID?enablejsapi=1&ecver=2

Sorry this wasn’t more helpful.

Best regards,
Mike

Hi,
The easiest solution so far has been to use this plugin: Update Theme and Plugins from Zip File

Here are the steps:
First please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.

1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

But if you wish I will assist with updating your site via FTP, Please include a admin login & FTP access in the Private Content area.

Best regards,
Mike

Hi,

@jancecile
Please include a admin login & FTP access in the Private Content area so we can try to update for you, and allow us to see the error.
I don’t know why Theme Forest has created the token system.

Best regards,
Mike

Hi,

@classywebsites
I believe we cross posted – I just finished solving your issue, I will look for your reply in your thread.

Best regards,
Mike

Hi,
Please try adding @Guenni007 css to \enfold\config-templatebuilder\avia-shortcodes\icongrid\icongrid.css around line 250

.avia-icongrid-flipbox li .avia-icongrid-front,
.avia-icongrid-flipbox li .avia-icongrid-flipback,
.avia-icongrid-flipbox li .avia-icongrid-front .avia-icongrid-inner,
.avia-icongrid-flipbox li .avia-icongrid-flipback .avia-icongrid-inner {
    backface-visibility: hidden;
    -webkit-backface-visibility: hidden;
    -moz-backface-visibility: hidden;
    -webkit-transition: 0.6s;
    -o-transition: 0.6s;
    transition: 0.6s;
    -webkit-transform-style: preserve-3d;
    transform-style: preserve-3d;
    height: 100%;
}

Or try this css at the same location:

.avia-icongrid-flipbox li .avia-icongrid-flipback {
    opacity: 0;
    visibility: hidden;
}
 .avia-icongrid-flipbox li:hover .avia-icongrid-front,
 .avia-icongrid-flipbox li.av-flip .avia-icongrid-front{
    opacity: 0;
    visibility: hidden;
}
.avia-icongrid-flipbox li:hover .avia-icongrid-flipback,
.avia-icongrid-flipbox li.av-flip .avia-icongrid-flipback{
    -webkit-transform: rotateY(0deg);
    transform: rotateY(0deg);
      opacity: 1;
    visibility: visible;
}

Best regards,
Mike

Hi,
As I understand, each license requires a unique token. Please see this post

Best regards,
Mike

Hi,
Opps, I didn’t look at the top of this thread :)

Best regards,
Mike

• This reply was modified 7 years, 5 months ago by Mike. Reason: solution already posted

Hi,

@prabhsandhu
Please see this post
If this doesn’t help, open a new thread so we can assist, and include your admin login and ftp access in the private content area so we can take a closer look, but as this is not your thread your login info will not be private.

Best regards,
Mike

Hey Martrix86,
Sorry for the late reply, I believe that you are referring to the “add to cart” button of a product page. Using Edge I went to our shop demo, that you linked to and added a item to the cart:

Then I went to your site and did the same, Please see the screenshot in Private Content area.
Is this the same “add to cart” that you are talking about?

Best regards,
Mike

Hi,
I’m glad that you have found it.
If this is working for you now, shall we close this then?

Best regards,
Mike

Hi,
Glad Nikko was able to help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,

@admindietz yes you will need a license for every new domain, licenses are managed though envato tokens.

Best regards,
Mike

Hi,

@jancecile
Please include a admin login & FTP access in the Private Content area, I will assist.
I believe the reason you got the “The package could not be installed. The theme is missing the style.css stylesheet”
error is because the zip file has the theme inside another folder.

Best regards,
Mike

Hi,
I believe I found your problem, your parent theme is installed as /enfold/enfold/
so the child theme is only looking in the first /enfold/ directory
please fix your parent theme to be in the first directory.

Best regards,
Mike

Hey donionline,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates. Please see this post
Please let us know if you would like some help updating.

Here are the steps to update with the plugin
*Please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.
1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

Best regards,
Mike