Hey Moondreamer21,
I took a look at your page and css and found that you had a duplicate rule with a different value, so I took the one out that seemed to be causing the issue.

@media only screen and (max-width: 767px) {
  /*css styling for dashed line below page titles on mobile*/
#top #wrap_all h3.av-special-heading-tag {
    margin-top:-20px!important;
    padding-bottom:5px!important;
}
}

I don’t have a iPhone, so please clear your browser cache and check.

Best regards,
Mike

Hi,
Thanks for the login, I did find that your css was missing a bracket, which I fixed.
It is now working correctly, Please clear your browser cache and check.

Best regards,
Mike

Hi,
I added this css to correct these two issues:

.html_header_sidebar #header .av-main-nav > li:hover > a .avia-menu-text {
background-color: #000 !important;
}
.av-main-nav li#menu-item-3422 ul.sub-menu {
    left: 4px !important;
    position: relative !important; 
}

Please clear your browser cache and check.

Best regards,
Mike

Hi,
Thank you for the login, I created a new menu item called “Sign Up” which link to you sign up form at the bottom of your homepage, the link was created like this:

/#signup

and the anchor is the ID in the color section ID field “signup”
when you click on the menu item it will scroll down to the element, and if you go to another page and then click on the menu item again it will go to the homepage and scroll down to the element. You can also direct people directly with the link, please see the link in the Private Content area.
Since you have a sticky header I hope you don’t mind, but I installed the plugin Hash Link Scroll Offset so the elements will scroll to the right place and not end up under your header, this adjustment can be made at the bottom of your WordPress > Settings> General options page.
Please try the link and make some of your own the same way, if you need some more help just let us know.

Best regards,
Mike

Hi,
Thanks for the login, I see that your child theme has a lot of the older core theme files overriding the new files, one of them is the team member file, I don’t think you will see the changes because of this. This is also why the job title is not going to show, because it’s been removed.
I was able to add a link to the first team phone number, please review and follow this format:

<a href="tel:+022 085 3343">022 085 3343</a>

although I’m not sure if you need the plus sign in the number for your country, please try it on your mobile device to see if it works, otherwise try removing it.

Best regards,
Mike

Hi,

@OhYa1337 thank you for sharing.

@higrace7391 let us know if OhYa1337’s suggestion worked for you.

Best regards,
Mike

Hi,
Thank you for sharing, I don’t see anything in your current .htaccess file that could be causing the issue, I do see that you were using the litespeed cache plugin, which had me wondering if you are on a litespeed server which would be caching at the server level, so I tested your site and didn’t find the litespeed headers in the page respond, but I did find:

x-cloudburst-backend: efs0/10.0.176.89
x-cloudburst-cache: PASS
x-cloudburst-frontend: us-east-1/10.0.218.236
x-cloudburst-wordpress: 1

I believe this is the cache that is causing the issue. I remember you said that the host had turned off the cache, but this looks like it’s still on. Please ask your host if they can turn it off or add a rule to your .htaccess file to not cache your one page that you want to have the password on.
For some servers adding this to the .htaccess file will work.

RewriteRule (.*) - [E=Cache-Control:no-cache]

but I’m not sure if it will work on your server, your host would know for sure.
Did you get a chance to test the demo page that I set up?

Best regards,
Mike

Hi,
Glad you were able to sort it out, do you mind sharing the name of the must use plugin so we can keep an eye out for it?

Best regards,
Mike

Hi,
Glad you were able to sort it out, thanks for sharing, I will try to recreate the error and report my findings.

Best regards,
Mike

Hi,
Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Please see below

Best regards,
Mike

Hey Daniel,
Your css is working when I test it, since you are adding it to your child theme style.css, please try rebuilding your merged css by going to Enfold Theme Options > General Styling > Quick CSS field and add a blank space, this save your theme options.
The clear your browser cache & any cache plugin.
If this doesn’t help, please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Oh I see, you mean from side to side, the width. I was looking at the height, I bet you have a missing bracket in your css.
Please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Glad Ismael could help, unless there is anything else we can help with on this issue, shall we close this then?

Best regards,
Mike

Hi,
You are seeing black pillar boxing on the sides of the video because the aspect ratio of the player differs from that of the video.
The black you are seeing is from youtube.
If you were able to upload the video as a different ratio you would not have the pillar boxing, but I don’t believe that is a option with youtube. I also looked into changing the color but I didn’t find that solution. Try looking in your youtube author panel to see if they have added a new option to do so.

Best regards,
Mike