Hi,

@jdkdesign Please open a new thread so we can assist, and include your site URL, admin login & FTP access & a dropbox link to your theme file v4.5 in the Private Content area, but as this is not your thread your login info will not be private.

Best regards,
Mike

Hi,

@eddygame I wanted to confirm for you, when using the plugin Update Theme and Plugins from Zip File You can simply go to Appearance > Themes > Add New > Upload Theme and upload enfold.zip file of Enfold 4.5 and the old theme will be deleted and the new one will be installed.
This last part is important, because you don’t want to overwrite the theme folder, as this will leave old files behind and cause errors.

I have done this at least 6 times now with no issues, this includes sites with child themes, I will note that the last message from the plugin asks if you want to activate the theme, but with a child theme you will not want to, just click the “go to dashboard” option.

Naturally I would always recommend making a full backup with your webhost’s backup option whenever updating, and saving a copy of your theme settings file is also prudent, but with 30+ sites as you have, I also understand the effort involved, so this is up to you, I think I would if it was me.

Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

I hope this helps.

Best regards,
Mike

Hey rolf2,
In this case updating manually is the best option, v4.5 solves the issue so going forward you can update as normal.
Luckily there is a very easy plugin that can update for you: Update Theme and Plugins from Zip File just install the plugin and then update your sites with the enfold.zip “installable file” from your Theme Forest account, by going to WordPress > Themes > add new
the same way you would install a new theme.

Best regards,
Mike

Hi,
Please note that if you update via FTP, you will need to remove the old theme folder “enfold” first then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.

Best regards,
Mike

Hi,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.

Best regards,
Mike

Hey chribur_marz,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.

Best regards,
Mike

Hey Richard,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Sorry, I’m not sure what you would like to remove, when I look the numbers seem lined up.

Best regards,
Mike

Hi,
Glad to hear you have found the cause. Contact form 7 is a more advanced contact form than the built-in contact form. But we are adding improvements to it regularly, for example with the newest version we have: improved the contact form auto responder email can now be set and various filter names have been updated.

Best regards,
Mike

Hi,
That is because you added a sidebar, which changes the classes of the page, try adding this css also to cover posts with sidebars:

#top.single .template-blog .blog-meta {
display: none !important;
}

Best regards,
Mike

Hi,

@geekeey I will be happy to assist with the update, Please open a new thread so we can assist, and include your admin login & ftp access in the Private Content area, but as this is not your thread your login info will not be private here.

@Netzie I believe each token is unique to each product and is not stored by Envato, you can give your token to your client and it will allow them to update, if they ever lose it you will need to create a new one for them. With the tokens they will not have access to your account, only the one product. This is how I understand it, but please check with Envato.

Best regards,
Mike

Hi,
Glad to help. You could change the layout at Enfold Theme Options > Dimensions > Maximum container width
Or try the stretched layout.
Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Thanks for the login, I see what you mean by the options are missing.
you have javascript error in the backend that is from a conflict which typically is from a plugin, when did this error start?
Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.

Best regards,
Mike