Hi,

@canadianllama That’s great news, thanks again @perfectword

Best regards,
Mike

Hi,
This is typically when uploading the wrong zip file.
Here are the steps to update with the plugin

Please go to your Theme Forest account and download the “Installable WordPress file only”.

Or open your current zip file that has the name “themeforest-4519990-enfold-responsive-multipurpose-theme-wordpress-theme.zip”
and inside it is another zip file named “enfold.zip” this is the one to upload.

If this doesn’t help, please include a admin login and ftp access in the private content area so we can assist and update for you.
Please note that whenever updating it is a good practice to backup your site with your webhost’s full backup tool, I would not expect any troubles, but it’s easy to do and a good plan.

Best regards,
Mike

Hi,
Thank you for your patience, I’m sure a senior member will assist with this soon. I tried to research this some more and have tried a few solutions on my localhost, without success.

Best regards,
Mike

Hi,
Ich empfehle die Aktualisierung des Designs über FTP . Suchen Sie nach “enfold” -Ordner unter / wp-content / themes / enfold / und umbenennen in “enfold-old”, dann die neue Version als Ordner “enfold” hochladen. Bitte versuchen Sie nicht, den Designordner zu überschreiben, da dies die alten Dateien belässt hinter und Fehler verursachen. Wenn Sie Ihren Browser-Cache gelöscht haben und getestet haben, dass Ihre Website ordnungsgemäß funktioniert, können Sie den alten Ordner “enfold-old” löschen. Wenn Sie aus irgendeinem Grund zur alten Version zurückkehren möchten, entfernen Sie einfach den neuen Ordner und ändern Sie den Namen von “enfold-old” wieder in “enfold”. Wenn Sie Hilfe benötigen, fügen Sie bitte einen Administrator-Login & FTP hinzu Zugriff im Bereich Private Inhalte.

— Translated with Google —

I recommend updating the theme via FTP, look for the “enfold” folder at /wp-content/themes/enfold/ and rename to “enfold-old” then upload the new version as the folder “enfold”
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
Once you have cleared your browser cache and tested that your site is working correctly, you can delete the old folder “enfold-old”.
If for some reason you want to go back to the old version, simply remove the new folder and change the name of “enfold-old” back to “enfold”
If you would like some help with this, please include a admin login & FTP access in the Private Content area.

Best regards,
Mike

Hey svu,
I suspect that the footer IDs & classes are a little different when adding the footer this way. Please include the url to the page in question so we can take a closer look.
Also, please include some of the css that you are have this issue with.

Best regards,
Mike

Hi,
I took a look and found that the code was slightly different, so I made the changes.
Please try the element out.

Best regards,
Mike

Hi,
Thank you for the login, I see that the posts, categories, and portfolio items don’t show. But I found no errors in the background, but I did notice that when viewing the source code of the pages, your link titles are:

& 13

and such, this makes me think that html code has been added to the titles which can cause errors. When I clicked on these titles I got a 500 server error.
I exported your content and imported it to my localhost and while some of your posts came though, your portfolio items had this text:

The Dmedia template is a creative design retina ready and 100% responsive design portfolio template coded with HTML5 & CSS3 and Bootstrap 3. It is the an amazing template for anyone showcase your portfolio items or application works.

do you know what this is referring to?
I have included the export file in the Private Content area, should you want to try importing it on a localhost to recover your content.
Sorry without useful error messages I’m not sure how to fix. Try asking your webhost to look at the server error logs for clues about the 500 server error.
Sorry I wish I had a solution for you.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hey Eric,
Please try this code in the General Styling > Quick CSS field:

#main .content p a {
font-weight: bolder !important;
color: #491291;
}

If this doesn’t help please include the url to the page in question so we can take a closer look.

Best regards,
Mike

Hey Karola_Woll,
Please go to your Theme Forest account and download the “Installable WordPress file only”. This will download the zip file for your theme.

Best regards,
Mike

Hey WebManager11,
I tested on my localhost with v4.5 , but I didn’t find any issues:

But if you are having issues, then please try this css in your Quick CSS or in the WordPress > Customize > Additional CSS field:

.woocommerce .single-product-summary ul {
list-style: disc !important; 
}

If this doesn’t help please include the url to the page in question so we can take a closer look.

Best regards,
Mike

Hey joeydrums,
Gehen Sie zu Ihrem Theme Forest-Konto und laden Sie die “Nur installierbare WordPress-Datei” herunter. Dadurch wird die ZIP-Datei für Ihr Design heruntergeladen.

— Translated with Google —

Please go to your Theme Forest account and download the “Installable WordPress file only”. This will download the zip file for your theme.

Best regards,
Mike

Hey likegluelikecrew,
If you are using version 4.0.7, then your best option is to manually update to version 4.5, the files for the fix will be included. First go to your Theme Forest account and download the theme zip file, “enfold.zip”
Then please ensure your “PHP Max Upload Size” is at least 20mb, because Enfold is 16.7mb.

1: please install the plugin: Update Theme and Plugins from Zip File

2: then go to WordPress > Themes > Add New > Upload

3: after the install, click “Return to Themes page” (NOT Activate)

4: success:

Best regards,
Mike

Hey ezvisa,
Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Thank you for pointing this out and setting up a testing site, I have reported this to the dev team, please try leaving the testing site up a couple more days so the dev team can investigate.

Best regards,
Mike