Forum Replies Created
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Hey gatehealing,
You will need to update manually this time because of some issues with Theme Forest, please leave your child theme activate and install this plugin then go to your Theme Forest account and download Enfold v4.5 the “installable files” and then go to WordPress > Themes > add new and upload your theme file.
The plugin will delete the old parent theme & install the new theme.
It is probably good to get in the habit of backing your site up with the full backup option at your webhost before each update.
If you would like a hand with updating, we can assist with a manual update via FTP, just include your admin login & ftp access in the Private Content area and link to your enfold.zip from your Theme Forest account via DropBox.Best regards,
MikeHi,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.Best regards,
MikeHey Lexa_Dryke,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.Best regards,
MikeHi,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.Best regards,
MikeHey bielle64,
The language for your site is set in two places by WordPress,
WordPress > Users > Your Profile > Language is for the back end
WordPress > Settings > General > Site Language is for the front end
Please adjust both to suit.Best regards,
MikeHey chribur_marz,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.Best regards,
MikeHi,
@jdkdesign Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.Best regards,
MikeHey Richard,
Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please let us know if you would like some help updating.Best regards,
MikeOctober 16, 2018 at 1:45 am in reply to: Importing or saving any configuration not working. is theme broken? #1021897Hi,
Very good then, hopefully they can shed some light on this. Please see the screenshots in Private Content area.Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Thanks for saying so :)
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad to hear you have found the cause. Contact form 7 is a more advanced contact form than the built-in contact form. But we are adding improvements to it regularly, for example with the newest version we have: improved the contact form auto responder email can now be set and various filter names have been updated.Best regards,
MikeHi,
If I understand correctly, you would want to remove “line-height: 2.0em” from your “sub-menu” css, you should be able to search your css with Ctrl+F and if it has the line-height 2em, remove it.Best regards,
MikeHi,
That is because you added a sidebar, which changes the classes of the page, try adding this css also to cover posts with sidebars:#top.single .template-blog .blog-meta { display: none !important; }
Best regards,
MikeOctober 16, 2018 at 12:43 am in reply to: Importing or saving any configuration not working. is theme broken? #1021875Hi,
I tried again, but it still seems down, I tested it with https://downforeveryoneorjustme.com, and that site also says it’s down.
Are you using any IP filters?Best regards,
MikeHi,
@geekeey I will be happy to assist with the update, Please open a new thread so we can assist, and include your admin login & ftp access in the Private Content area, but as this is not your thread your login info will not be private here.
@Netzie I believe each token is unique to each product and is not stored by Envato, you can give your token to your client and it will allow them to update, if they ever lose it you will need to create a new one for them. With the tokens they will not have access to your account, only the one product. This is how I understand it, but please check with Envato.Best regards,
MikeHi,
@geekeey & @crtdude Theme Forest has changed their API, until our new update comes out it is recommend to update manually.
There is a temp fix here but Theme Forest is also Rate Limiting so some users my still have issues. In such a case there is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new API. All users will need to generate a new token for updates. If you don’t see the new Enfold v4.5 try again later, it has been pushed with the official release tomorrow or wednesday.Best regards,
MikeHi,
Glad to help. You could change the layout at Enfold Theme Options > Dimensions > Maximum container width
Or try the stretched layout.
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
It will overwrite everything, including the page you have been working on.
What demo are you wanting to install, did you decide you don’t like the page you were working on?Best regards,
MikeHi,
Thanks for the login, I see what you mean by the options are missing.
you have javascript error in the backend that is from a conflict which typically is from a plugin, when did this error start?
Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.Best regards,
MikeHi,
I made the changes again, the top color is: rgba(99,0,219,0.48) and the bottom color is: rgba(99,0,219,0.52)Best regards,
MikeHi,
@kgoldman your website is not loading for me, is it working for you?Best regards,
MikeHi,
@lawesleyby this looks like a plugin conflict, Try disabling your plugins. If that resolves the issue, reactivate each one individually until you find the cause.Best regards,
MikeHi,
Please use a fake email address like (Email address hidden if logged out) and copy the password and username and post here in the Private Content area.
Or you can try this plugin that we recommend:- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
Best regards,
MikeHi,
I will be happy to update for you, I have assign this thread to myself so I will see it easier when you post your ftp access login.
Yes I will see your theme folder via ftp, but I will need your new Enfold theme to update with, I only have a non-retail version, and you will want the retail version installed. You can download it from Theme Forest and upload it to your site somewhere or add it to your DropBox and include a link to it here.Best regards,
MikeHi,
Glad to hear you found a better way for your project.
We will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
MikeHi,
Glad you have it sorted out, thanks for sharing the jQuery solution.
We will close this now, thanks for using Enfold.Best regards,
MikeHey Roger,
Sorry for the late reply, I assume you are referring to this element:
Unfortunately these are added when using the default editor, and not the advanced layout builder. If you would like to add this type of function to advanced layout builder pages then you could try using a plugin that has shortcodes, and add the shortcode to a code block element on your page.Best regards,
Mike -
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