Hi,
The background color that you are seeing on the page is the background color of your sectors .html, #wrap_all, #main but the reason you have not seen this before is because the sector .container_wrap has the background color of white. So what has happened with the plugin page, is that the .container_wrap has been replaced with .wpneo-wrapper which has no background color in it’s css so the others are showing though.
This css with easily make the background color white:

#top #main, .wpneo-wrapper {
background-color: #fff !important;
}

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hey Joe,
Sorry for the late reply, I have taken a look at a page I believe is the one you are referring to, please see url in Private Content area.
To correct the gap between your image and the title bar, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top.page-id-8164 .container_wrap_first .content {
padding-top: 3.5% !important;
}

As for the blue title bar width, the width of the bar is fixed, but the image is not, it’s 100% of the page, so in your screenshot there is only a small difference between the two but on my screen, which seems to be larger than yours, the difference is quit a lot.
So I would recommend making the blue background of the title bar also 100% wide:

#top.page-id-8164 .title_container {
background: #F7FCFE !important; 
}

Otherwise we could make the slider image a fixed width just like the title bar, but on larger screens the full width looks nice (*in my option) Please let us know how you would like to proceed with this.
Please accept our apologies for the late reply.

Best regards,
Mike

Hi,
I took a look at your page and there was odd characters in the “text” of your page, probably from copying from a document and pasting into the text block element, which carried some formatting to your page. I removed the characters.
I checked your other pages and found these characters a few more pages, which I corrected.
To avoid this in the future I would recommend if you are going to copy text from a document or web page, to first paste it into a plain text editor, and then recopy and paste into your page. Can you see the character at the end of this line?

ignite your passion to


Try copying this into a plain text editor to see if it then shows for you.

Best regards,
Mike

Hi,
It is possible that the error is actually something else triggering it, but it looks like you have already tried disabling your other plugins. Please check that Enfold Theme Options > Performance > Load jQuery in your footer is not checked. But other than that it looks like you have already tried everything I can think of.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Thanks, that’s nice. Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Ok, so you say that you can register with a personal token, but what is not working?

Best regards,
Mike

Hi,
Yes, the “custom html” widget supports the code for buttons.
Unless there is anything else we can assist with on this issue, shall we close this then?

Best regards,
Mike

Hi,
Thank you for the link, the logo and menus seem to work correctly, even when they are are over the top of the logo.
I’m not sure I understand what you would like to change about this.
It is necessary to use the negative margins to align the logo in the center.

Best regards,
Mike

Hi,
Thanks for the login and the FTP access, I renamed your current theme to “enfold-old” then I uploaded the new “enfold” and checked that your site is working correctly. Please also check for yourself.
Once you are happy you, (or I) can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.

Best regards,
Mike

Hi,
Thank you, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.entry-content-wrapper.container_wrap {
min-height: 90vh !important;
}

this will give the content area a 90% visual height, if it’s changed to 100vh the “socket” aka footer, will be below the bottom of the screen. This can be used for all of the pages because it sets the “minimum” height, which will allow for some pages to be larger.
Another option is this:

#socket {
    position: fixed;
    bottom: 0;
}

we would have to assign this to only certain pages, because if the page is larger it will bring the socket up in to view. But some people like this because they put “call to action” links or info in the socket.

Best regards,
Mike

Hi,
Thanks for the additional screenshots, I didn’t see anything else to check. When I checked your site though I did see that you have mixed content errors on 10 images, which could be the issue. Please see the screenshot in Private Content area.
The easiest way to fix this is to use the Really Simple SSL plugin.
Please try this out.

Best regards,
Mike

Hi,
Please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.

Example: https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Mike

Hi,
I would try the ones checked, and also look on the other tabs.
Please include the url to your site in the Private Content area, so we can examine further.
Does your site have SSL (https)?

Best regards,
Mike