Forum Replies Created

Viewing 30 posts - 23,971 through 24,000 (of 35,289 total)
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  • in reply to: editor with half functions #1048840

    Hey Slawomir,
    We will be happy to assist, Can you please include a admin login in the private content area so we can take a closer look at what you are having trouble with.
    Please ensure you have version 4.5.2 installed, you will find it has a new option to choose your editor, block or classic, in the theme options page. This way you won’t need the “classic editor” plugin. We can go over this in more detail once we see what issue you are having.

    Best regards,
    Mike

    in reply to: The theme does not save anything #1048839

    Hey Ideabyidea,
    Hello we will be happy to assist, Can you please include a admin login in the private content area so we can take a closer look at what you are having trouble with.
    Perhaps if you can explain one task you are trying to do and your steps we can demonstrate how to achieve this.

    Best regards,
    Mike

    in reply to: restuarant wesbite #1048837

    Hey mike,
    Thank you for contacting us, but sorry we don’t build websites, we build the software so you can build a website.
    Here is a demo of our software “Enfold” as you see Enfold can create just about any site, these are 36 examples of sites that come with Enfold, and all you need to do is change the images and text to make the site yours.
    If you scroll down to the Enfold Classic Restaurant Demo you can imagine making a few changes to have this layout for your website. Naturally you can customize it most any way you wish.

    If you would prefer to work with a expert to create your website, we recommend Codeable. You can read more about them and request a estimate.

    Best regards,
    Mike

    in reply to: Updating theme Enfold #1048833

    Hey FerryK,
    You should be able to update from the theme options after v4.5, but we just corrected a updater issue with v4.5.2, so if you are having a issue updating to v4.5.2 a manual update may be best.

    Best regards,
    Mike

    in reply to: Can`t Install demo #1048831

    Hey dabrue,
    Which demo do you want to install?
    Please include a admin login & FTP access in the Private Content area so we can assist.

    Best regards,
    Mike

    in reply to: Text edit does not work #1048828

    Hey milieti,
    This was an error in v4.5 which was solved in v4.5.2, I see you are now using v4.5.2 if you still have this issue, please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: How to add 1px white line above masonry gallery? #1048824

    Hey DROR,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-93588 #wrap_all #main #av_section_2.avia-no-border-styling {
        border-bottom-style: solid !important; 
        border-bottom-color: #fff !important; 
    }

    Best regards,
    Mike

    in reply to: why my frontpage is changed to 404 page #1048817

    Hi,
    If I understand correctly, your setting for the Enfold Theme Options > Error 404 Page had been set to your homepage, once you fixed this setting you site now doesn’t have the error?
    You believe that this setting changed when you updated?

    Thank you for pointing this out, while I have helped many update and can’t reproduce this error, I will keep an eye out for this.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Turn the masonry into a circle #1048768

    Hey gabs01,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .av-inner-masonry {
    border-radius: 1000px !important; 
    }

    Best regards,
    Mike

    in reply to: Update error #1048766

    Hey forever_prodotti,
    Theme Forest has changed their API for Token keys, v4.5 fixes this, it is recommend to update manually.
    There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates. Please see this post
    Please let us know if you would like some help updating.

    Best regards,
    Mike

    in reply to: Enfold theme upgrade from 4.5.1 to 4.5.2 not working #1048764

    Hi,
    This looks like your site pinged Envato too many times over a short time and Envato has limited your ability to download right now.
    This situation is one that this update is meant to correct.
    The limitation is typically for 24 hours. You could still manually update if you have the theme file saved locally.

    Best regards,
    Mike

    in reply to: want to buy 4.5.1 #1048761

    Hi,
    To update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Change color of shrinking header #1048759

    Hey tycho4511,
    To change the header to transparent full time, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .header_color .container_wrap_meta {
        background: rgba(255,255,255,0) !important;
    }
    .header_color .header_bg {
    opacity: 0.3 !important;
    }
    

    Feel free to change the “0.3” to “0” for completely transparent.

    Best regards,
    Mike

    in reply to: why my frontpage is changed to 404 page #1048757

    Hey paulchiao,
    I took a look at your homepage and it seems to work correctly, are you still having this issue?

    Best regards,
    Mike

    in reply to: New version broke my site hack #1048755

    Hi,
    Sorry for the late reply, I took a look at the css and the jQuery and updated both, for the jQuery I changed the at rest z-index to 100 so that it would be on top of the menu div and would be clickable, it was 1 which was not high enough.
    For the css I commented out two z-index rules, one at line 50 that made the logo 1000, and also on line 347 which was -1000
    So now all for the z-index for the logo is controlled by the jQuery script, and seems to work correctly now please check.

    I note that I didn’t track down the jQuery error from above it only showed once while I worked on this, and then was not there on my next reload, you may want to keep an eye out for it.

    Best regards,
    Mike

    in reply to: Picture and text zoom on smartphone #1048740

    Hi,
    I have taken another look for you, and I found that it seems to only partially work, please see the links in the Private Content area.
    When it does work it doesn’t show the images from the portfolio posts, I believe this is because the portfolio is created with the advanced layout builder.
    I assume that if you built your posts with the default WordPress editor, the plugin would work.
    Unfortunately making this plugin work with Enfold is outside our scope for support.

    Best regards,
    Mike

    in reply to: Page not updating #1048737

    Hi,

    @eswyt
    I took a look at your page, but I’m not sure how it is suppose to look like, or what is reverting back to.
    I recommend starting a new thread because including your private information in another members thread also allows them to also see that information.
    Please also include some more details about your issue, you can add screenshots by uploading your images to a service such as postimages.org and pasting the html code given in your post.

    Best regards,
    Mike

    in reply to: Page not updating #1048734

    Hi,

    @ctpropertiessouthcoast

    Thanks for the feedback, it helps me understand where you are in development.
    Did you find that “flush cache” from the admin bar and clearing your browser cache solved your content issue?
    If it did, then I would recommend following these steps when you add content.
    If not then please include a link to the specific page you are having trouble with and the change you expect to see.

    I took a look at your mobile header css and didn’t find the code I had posted above for you to try, so I added it to your Quick CSS and flushed your cache, and it is working for my mobile device.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: jump to anker #1048597

    Hi,
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .avia_code_block_0 .avia_codeblock {
    display: flex!important; 
    justify-content: center!important; 
    }

    I checked each page and it seemed to work for all, but I couldn’t login and add it for you.
    Please clear your browser cache and check after you add the css.

    Best regards,
    Mike

    in reply to: Page not updating #1048590

    Hi,
    I took a look at your contact page content, as an example, and tested making a change, such as adding a period into your heading and then checking on my mobile. The change only took place after I “flushed” your Godaddy cache and reloaded the page on my phone twice.
    2018-12-22-113312
    I would recommend trying to turn this feature off at Godaddy until you are done creating your site.
    You can add this to your url to see a non-cached version of your page, according to Godaddy:

    ?nocache=1

    If this doesn’t help, please include a link to the specific page you are having trouble with and the change you expect to see.

    Best regards,
    Mike

    in reply to: jump to anker #1048568

    Hi,
    Thank you for the login, on your site I see that the masonry is not adding the manual ID to the element, but I couldn’t reproduce this on my localhost, so I think it’s a error with v4.5.1 or a plugin. But I fixed your button so it will work for now using the default masonry ID “av-masonry-1”
    Please clear your browser cache and check.
    When you have some time please update to v4.5.2 and try again to add the videos ID with your plugins disabled.

    Best regards,
    Mike

    in reply to: Picture and text zoom on smartphone #1048548

    Hi,
    Sorry I don’t see any errors on the page so I’m unsure why the free version works and not the paid version, perhaps the paid version is pinging some url for licensing or trying to call a outside file and your Wordfence Security is protecting your site thus blocking the paid version? Try disabling your other plugins.
    Sorry, this plugin is outside our scope for support, hopefully the plugin author will assist you soon.

    Best regards,
    Mike

    in reply to: jump to anker #1048543

    Hi,
    Thank you, I see the button with the video link, but I don’t find the target, Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Contact form: Email rejected due to AOL's DMARC policy #1048538

    Hi,
    I tried to recreate this on a new install on my localhost, by filling out the contact form, sending, & refreshing & filling out again. But the contact form worked. I then tested yours, please see link in Private Content area, and I received the successful message each time. I looked for page errors but didn’t find any, Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: New version broke my site hack #1048487

    Hey Andrea,
    I took a look at your site, and I don’t believe anything changed with the upgrade, I do notice that you have a jQuery error:

    Cannot read property 'TemplateType' of undefined
    at Object.s [as initCallback] (VM90 bundle_horiz.js

    I assume you have tried disabling your plugins?

    I see the menu still goes over the logo, and the only issue is that the top of the logo is not clickable, right?
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Popup maker does not work #1048485

    Hey WietseBuroNieuwland,
    I took a look at your site and the only error I could find was a jQuery getting a 403 which is the forbidden error code:

     /wp-content/uploads/pum/pum-site-scripts.js

    Which seems to belong to your plugin, please see this documentation for your plugin and the jQuery errors.

    Best regards,
    Mike

    in reply to: How to upload new icon set from Flaticons #1048483

    Hey dynamicdesignsnw,
    To import your icon set go to Enfold Theme Options > Import/Export > Iconfont Manager and upload or choose from your media library.

    Best regards,
    Mike

    Hi,

    @Marketive
    sorry to hear you are having issues, please try disabling your merging options at Enfold Theme Options > Performance > JS & CSS file merging and compression, to see if that helps.

    Best regards,
    Mike

    in reply to: Enfold 4.4.1 & Gutenberg #1048481

    Hi,
    @michaelH I took another look with a new install and WordPress 5.0.2 & Enfold 4.5.2
    First I tested without, then added it & removed it, but I didn’t get this error.
    If you think of anything else I could try to recreate this error please let us know.

    Best regards,
    Mike

    in reply to: Enfold 4.4.1 & Gutenberg #1048480

    Hi,

    @Flugtraeumer
    it is at Enfold Theme Options > Select Your Editor, it’s a dropdown option on the very bottom below the Maintenance Mode option.

    @michaelH thanks for pointing this out, but I was unable to reproduce this. I’m going to test some more though.

    Best regards,
    Mike

Viewing 30 posts - 23,971 through 24,000 (of 35,289 total)