Forum Replies Created

Viewing 30 posts - 23,791 through 23,820 (of 34,981 total)
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  • in reply to: Download an older version of Enfold? #1045524

    Hey Ganubis,
    Please see Private Content area.

    Best regards,
    Mike

    in reply to: Contact Us form CAPTCHA compromised #1045522

    Hi,
    It was Google Captcha (reCAPTCHA) by BestWebSoft, but it doesn’t seem to work anymore

    Best regards,
    Mike

    in reply to: Move top menu down #1045521

    Hi,
    To change the subtext location adjust the “transform: translate(2%,-50%) !important;” in the code above.
    To ensure that your adjustment only effects your iPad 2 in landscape mode, please add your new rule to this media query:

    @media only screen and (min-device-width: 481px) and (max-device-width: 1024px) and (orientation:landscape) {
      /* For landscape layouts only */
    }

    Then ensure to clear your browser cache.

    Best regards,
    Mike

    in reply to: Gutenberg Editor – #1045518

    Hi,
    Thank you for your feedback.

    Best regards,
    Mike

    in reply to: Contact Us form CAPTCHA compromised #1045293

    Hi,
    Thanks for the login, I added the recaptcha shortcode to your contact form to show the element, but you are getting this jQuery error:

    Uncaught ReferenceError: jQuery is not defined
        at createCaptcha ((index):279)
        at (index):287

    I can’t see your functions.php because the editor is hidden.

    While researching any additional steps needed to get it to work I found this post from Ismael who wrote the script:

    We can’t recommend the same script before because of DSGVO or GDPR. Please try Sucuri or Wordfence to protect your site from third party scripts or spams ~ How Sucuri Helped us Block 450,000 WordPress Attacks in 3 Months

    I see that you already have Sucuri installed, perhaps the article has some tips for using it more effectively?
    I’m not sure that you will want to continue with the recaptcha.

    Have you considered Contact Form 7, I found that there is a addon Contact Form 7 Honeypot which looks like it would be very effective.

    Best regards,
    Mike

    Hi

    @goldengate415
    , thanks that is a great tip.

    Best regards,
    Mike

    Hi,

    @Smartin2808
    since you are in the need of a solution ASAP, I would recommend installing the Classic Editor plugin, or downgrading to WordPress 4.9 with the WP Downgrade plugin.

    Best regards,
    Mike

    in reply to: How to add custom css class to text #1045248

    Hi,
    Do you mean the phrase “Ready to be seen?” is overlapping?
    Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: How to create a separate shop page for separate products #1045105

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Move top menu down #1045103

    Hi,
    This looks right to me for what you are trying to do. Please let us know if it works for you.

    Best regards,
    Mike

    in reply to: Error updating Enfold #1045102

    Hi,
    The dev team would like to take a closer look, does your web-host have a staging site option, so we can test on a copy of your site?

    Best regards,
    Mike

    Hi,
    Yes, it is very strange, we look forward to hearing what WP Engine finds.

    Best regards,
    Mike

    in reply to: How to create a separate shop page for separate products #1044886

    Hi,
    For the sold out ribbon, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .page-id-12652 span.soldout {
        background: url(https://buyacsgo.com/wp-content/uploads/2017/04/product-soldout.png) !important;
        color: transparent !important; 
        width: 85px !important; 
        height: 85px !important; 
        border-radius: 0 !important; 
        padding: 0 !important; 
        z-index: 50 !important;
    }

    Best regards,
    Mike

    in reply to: Enfold – Enable previous and next post navigation #1044865

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: How to add custom css class to text #1044738

    Hey m,
    Please try:

    .homepagebig p {
    font-size: 100px!important;
    font-weight: bold;
    }

    Best regards,
    Mike

    in reply to: Contact Us form CAPTCHA compromised #1044736

    Hey laptophobo,
    I believe that the Google recaptcha does or was working with this code

    Best regards,
    Mike

    in reply to: Move top menu down #1044731

    Hi,
    Please see the screenshot in Private Content area, for what I see between 768px and 1023px, in Chrome dev tools. Perhaps the WordPress > Customizer is favoring another media query instead, I would need to investigate further, but Chrome, Firefox, & Edge are displaying it correctly. Are you using the Chrome browser? I would recommend testing with it instead. This article will help a lot with learning how to use it and I’m sure there are some great videos on YouTube also.

    Best regards,
    Mike

    in reply to: Enfold – Enable previous and next post navigation #1044700

    Hi,
    Glad we could help, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: How to create a separate shop page for separate products #1044695

    Hi,
    I see your product sliders have a top & bottom margin of 30px, to remove, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-12652 .avia-content-slider {
        margin: 0px !important; 
    }

    For your sold out badge, is the issue that it is black, or that it is round instead of a ribbon?

    Best regards,
    Mike

    Hi,
    The error “Download failed. A valid URL was not provided” is because you are using Enfold 4.4.1, please see this post on updating.

    For text being white on white, do you mean the “preview” of the text element, or the text element it self?
    Please see the screenshot in Private Content area.
    I believe this is because you are using Enfold 4.4.1 with WordPress 5, but there is a similar issue with Enfold 4.5.1, where a error message shows in the preview window.
    The dev team is working on this now, and the temp solution is the use the Classic Editor plugin.

    Best regards,
    Mike

    in reply to: Problems after update WordPress 5.0 #1044684

    Hi,
    Thanks for the feedback, but I’m not sure that I see the horizontal lines. Please see the screenshots in Private Content area.
    If these are not the lines, please include a screenshot.

    Best regards,
    Mike

    in reply to: woo commerce button color , green and red #1044678

    Hi,
    It looks like when I edited my answer our site tried to add a link, please try this code:

    #top div.woocommerce-message {
        border-color: #8BAF5B !important; 
        background-color: #E0F1B5 !important; 
        color: #4F5F39 !important; 
    }
    ul.woocommerce-error {
        background-color: #F0DCDB !important; 
        color: #941210 !important; 
    }

    Best regards,
    Mike

    in reply to: Move top menu down #1044674

    Hi,
    Thanks for the feedback, to hide the logo only on mobile, and show the subtext. I found that the subtext needed to move to the left and that font needed to drop down from 20px to 17px.
    This also hides the subtext for tablet screen size.

    @media only screen and (max-width: 767px) { 
    .responsive #top .logo img {
    display: none !important;
    }
    .responsive #top .logo .subtext {
    transform: translate(2%, -50%) !important; 
    width: 235px !important; 
    }
    .logo .subtext h1 {
    font-size: 17px !important; 
    }
    }
    @media only screen and (min-width: 768px) and (max-width: 1023px) { 
    .responsive #top .logo .subtext {
    display: none !important;
    }
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you, I disabled the “Classic Editor” plugin to allow the “The editor has encountered an unexpected error” to show so I could test it, but the error doesn’t happen.
    I tried a few ALB pages but it still didn’t happen, please try to see if you get the error.
    Also the “Failed to load plugin” error that I last posted about was resolved once I realize my AD blocker was on and disabled it. Sorry, are you using a AD blocker and see any errors other than the text element “It seems you are currently adding some HTML markup or other special characters.” error?

    Best regards,
    Mike

    in reply to: Icons are shown as empty squares #1044151

    Hi,
    Please try this in your .htaccess:

    <IfModule mod_headers.c>
    Header set Access-Control-Allow-Origin "*"
    </IfModule>

    or you can send the header from a PHP script in your header at the top before any output within the php tags:

    header("Access-Control-Allow-Origin: *");

    or this outside of the php tags after the “head” tag:

    <?php
    header("Access-Control-Allow-Headers: Authorization, Content-Type");
    header("Access-Control-Allow-Origin: *");
    ?>

    Perhaps your server is not using Apache, here is a list of servers with their commands

    Best regards,
    Mike

    in reply to: Problems after update WordPress 5.0 #1044139

    Hi,
    Thank you for the ftp access to your dev site, I have uploaded the enfold 4.5.1 as “enfold” and renamed your old theme to “enfold-old” to ensure we can step back into your old theme if we have any issues.
    All seems fine, but Please clear your browser cache and check, and if you are satisfied please feel free to delete the “enfold-old” folder via ftp.

    Best regards,
    Mike

    in reply to: Move top menu down #1044133

    Hi,
    To hide the logo and subtext on mobile, and only hide the subtext on tablet, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
    .responsive #top .logo,.responsive #top .logo .subtext {
    display: none !important;
    }
    }
    @media only screen and (max-width: 1023px) { 
    .responsive #top .logo .subtext {
    display: none !important;
    }
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: hide time in posts #1044126

    Hi,
    Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    Hi,
    That is very interesting,
    When I open one of your pages, I see this error:

    Failed to load plugin url: https://your-site.com/wp-content/plugins/easy-social-share-buttons3/lib/modules/click-to-tweet/assets/tinymce/js/tinymce-essb-ctt.js

    2018-12-11-213112
    I know that you tried deactivating your plugins without correcting the issue, but in order to test and find out what is going on we will want to make some temporary changes to your site like deactivating your plugins.
    Would it be possible to create a staging site so anything we do won’t effect your live site?

    Best regards,
    Mike

    in reply to: Contakt form: Autoresponder does not generate eMail #1044098

    Hi,
    Glad we could assist, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 23,791 through 23,820 (of 34,981 total)