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Viewing 30 posts - 23,701 through 23,730 (of 34,632 total)
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  • in reply to: Remove comments from Combo widget #1038799

    Hi,
    I took another look at the combo widget and see that a new option for the third and forth tabs, there is now the option to have No Content:
    2018-11-28-211853
    When these are picked the tabs don’t show at all, please give this a try.

    Best regards,
    Mike

    in reply to: Uploading theme problem #1038795

    Hi,
    That is good to hear, we will leave this open to hear back from you.

    Best regards,
    Mike

    in reply to: Categories Pages To Show Like I have On Blog Page #1038793

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Uploading theme problem #1038496

    Hey Handyann,
    Sorry to hear you are facing this, typically those would be how to increase the PHP memory limit but some web hosts do it differently, and doing it wrong will give you the error 500, or white screen. I recommend asking your webhost to assist because they know your server and the right way to do it.
    While they are at it, here are all of the setttings we recommend:
    PHP Version: 7.0.x (v5.6 minimum)
    PHP Time Limit: No limit
    PHP Memory Limit: 256M
    PHP Post Max Size: 50M
    PHP Max Upload Size: 20M

    Typically Enfold installs on a webhost with no issues, but if your host is no help please tell us the name of your host so we can recommend how to change the PHP settings for your host.

    Best regards,
    Mike

    in reply to: DEMO 2017 IMPOSSIBLE TO INSTALL #1038482

    Hey pascalvanroy,
    We can assist, Please include a admin login & FTP access in the Private Content area.
    What webhost are you using?

    Best regards,
    Mike

    in reply to: How to change socket text and link in Enfold Theme? #1038480

    Hey keydeelang,
    To remove our demo copyright, please go to Enfold Theme Options > Footer > Copyright
    and add [nolink] to the field, and then include your copyright info.
    Please read more about this here.

    Best regards,
    Mike

    in reply to: Custom Page Template Header #1038331

    Hi,
    That is great news! So you believe that ACF was injecting it? That was a strange issue, but glad to hear it solved now.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Enfold contact form GDPR check-box #1038330

    Hi,
    Yes, the GDPR update was released May 23, please see our post here.
    Have you updated to v4.5 ?
    2018-11-27-223955

    Best regards,
    Mike

    in reply to: Page Title bar and slider image #1038329

    Hi,
    Thank you, I look forward to your feedback after Thursday, you also have a great week :)

    Best regards,
    Mike

    in reply to: Forms #1038327

    Hi,
    I have corrected the one that had a different footer form.
    I have also made the changes to align the labels and boxes.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: WP Crowdfunding plugin conflict #1038323

    Hi,
    The background color that you are seeing on the page is the background color of your sectors .html, #wrap_all, #main but the reason you have not seen this before is because the sector .container_wrap has the background color of white. So what has happened with the plugin page, is that the .container_wrap has been replaced with .wpneo-wrapper which has no background color in it’s css so the others are showing though.
    This css with easily make the background color white:

    #top #main, .wpneo-wrapper {
    background-color: #fff !important;
    }

    Best regards,
    Mike

    in reply to: Forms #1038290

    Hi,
    I was having an issue isolating the cause, so I changed the css a little and checked it against the pages listed in the Private Content area and the footer. Please clear your browser cache and check, and let me know if I missed a page.

    Best regards,
    Mike

    in reply to: An error occurred while updating Enfold #1038254

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Custom Page Template Header #1038156

    Hi,
    Sorry for the late reply, this is a odd issue, From what I can see your shortcode should be showing instead of the phone number, and I can’t find where the phone number is coming from, because it not in your Phone Number or small info text field.
    I suspect that the phone number is in the page meta data, I see the for your custom post type the screen option “Custom Fields” is not an option, perhaps it is saved in your database from the beginning of your project? Does the number look familiar at all?
    So to work around this perhaps you can copy the header.php and add it to your template, or perhaps you can use jQuery to replace the number with the shortcode: call shortcode in javascript

    Best regards,
    Mike

    in reply to: Page Title bar and slider image #1038099

    Hey Joe,
    Sorry for the late reply, I have taken a look at a page I believe is the one you are referring to, please see url in Private Content area.
    To correct the gap between your image and the title bar, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.page-id-8164 .container_wrap_first .content {
    padding-top: 3.5% !important;
    }

    As for the blue title bar width, the width of the bar is fixed, but the image is not, it’s 100% of the page, so in your screenshot there is only a small difference between the two but on my screen, which seems to be larger than yours, the difference is quit a lot.
    So I would recommend making the blue background of the title bar also 100% wide:

    #top.page-id-8164 .title_container {
    background: #F7FCFE !important; 
    }

    Otherwise we could make the slider image a fixed width just like the title bar, but on larger screens the full width looks nice (*in my option) Please let us know how you would like to proceed with this.
    Please accept our apologies for the late reply.

    Best regards,
    Mike

    in reply to: text on color section google #1038081

    Hi,
    Sorry, please try this code instead:

    .template-page.content.av-content-full.alpha.units:first-of-type {
    padding: 0px !important;
    }

    If after clearing your cache, this doesn’t work for you, please remove it (both) and let us know so we can try again. It’s hard to test when it is in place.

    Best regards,
    Mike

    in reply to: Character Anomaly #1038075

    Hi,
    I took a look at your page and there was odd characters in the “text” of your page, probably from copying from a document and pasting into the text block element, which carried some formatting to your page. I removed the characters.
    I checked your other pages and found these characters a few more pages, which I corrected.
    To avoid this in the future I would recommend if you are going to copy text from a document or web page, to first paste it into a plain text editor, and then recopy and paste into your page. Can you see the character at the end of this line?

    
    ignite your passion to

    

    Try copying this into a plain text editor to see if it then shows for you.

    Best regards,
    Mike

    in reply to: Forms #1038063

    Hi,
    Ok, so this was the css that made the footer form brake into two lines, but I couldn’t find which form might be having problems now with the lack of the css above. Does this mean that all of the forms are as you expect now?

    Best regards,
    Mike

    in reply to: WP Crowdfunding plugin conflict #1038055

    Hi,
    It is possible that the error is actually something else triggering it, but it looks like you have already tried disabling your other plugins. Please check that Enfold Theme Options > Performance > Load jQuery in your footer is not checked. But other than that it looks like you have already tried everything I can think of.

    Best regards,
    Mike

    in reply to: envato: Register your app #1038039

    Hi,
    Glad we were able to clear this confusion, unless there is anything else we can help with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Permission on the product in woocommerce #1038036

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Icon Tooltip not showing up on Mobile Devices #1038003

    Hi,
    Thanks for the url, I can verify that it is working for Chrome on Android, as I don’t have a iOS device to test with, I will ask for help from the team with checking this.
    Thanks for your patience.
    I have included a screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: want to make some pages in the review tab in product page. #1037997

    Hi,
    Thanks, that’s nice. Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: envato: Register your app #1037996

    Hi,
    To add a screenshot please try using https://postimages.org/ and pasting the image URL in your post.
    So the Envato website: https://build.envato.com/my-apps/ is not letting you “Register your app” for the Enfold theme?
    You know that “Register your app” is for developers that are creating products only, you would only use the “Create a new token”.

    Best regards,
    Mike

    in reply to: envato: Register your app #1037925

    Hi,
    Ok, so you say that you can register with a personal token, but what is not working?

    Best regards,
    Mike

    in reply to: Facebook Links Not Working With Website #1037924

    Hi,
    You still have the mixed content errors for the home page images, Can you please include a admin login in the private content area so we can take a closer look.

    Best regards,
    Mike

    in reply to: Add widget left and right to the Header #1037923

    Hi,
    Yes, the “custom html” widget supports the code for buttons.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Icon Tooltip not showing up on Mobile Devices #1037919

    Hi,
    Please include the url to the page in question so we can take a closer look.

    Best regards,
    Mike

    in reply to: Z-Index Question #1037913

    Hi,
    Thank you for the link, the logo and menus seem to work correctly, even when they are are over the top of the logo.
    I’m not sure I understand what you would like to change about this.
    It is necessary to use the negative margins to align the logo in the center.

    Best regards,
    Mike

Viewing 30 posts - 23,701 through 23,730 (of 34,632 total)