Hi,
My demo was using a woocommerce 3 product page, please include a link to your page.

Best regards,
Mike

Hey So Evolve,
Since you have quite a few images, it looks like the animation delay is holding up the bottom images from displaying. When I check with the Chrome dev tools, the images a downloaded fairly quickly.
You could try this edit to reduce the animation delay.
Or you could try this css to remove the animation:
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.av-masonry-entry {
  visibility: visible !important; 
  opacity: 1 !important; 
}
.avia_desktop.avia_transform3d .av-masonry-entry.av-masonry-item-loaded .av-inner-masonry {
  -webkit-animation: none !important; 
  animation: none !important; 
}
  
  .av-masonry-entry {
  opacity: 1 !important;
  visibility: visible !important;
  }

Best regards,
Mike

Hey diefleischerei,
Try adding this code to the end of your functions.php file in Appearance > Editor:

function open_masonry_in_new_tab(){
  ?>
  <script>
(function($){
$(document).ready(function(){
 
  $('a.av-masonry-entry').click(function(){
    window.open(this.href);
    return false;
  });
 
});
})(jQuery);
</script>
  <?php
  }
  add_action('wp_footer', 'open_masonry_in_new_tab');

Best regards,
Mike

Hi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.html_elegant-blog .avia-content-slider .slide-entry.post-entry span.av-vertical-delimiter {
display:none !important;
}
.html_elegant-blog .avia-content-slider .slide-entry.post-entry .slide-meta {
    border-top-width: 0px !important; 
    border-bottom-width: 0px !important; 
    padding: 0px !important; 
    margin-top: 0px !important; 
}
.html_elegant-blog .avia-content-slider a.more-link {
    margin: 0px !important;
    border: none !important; 
    border-width: 0px !important; 
    padding: 0px !important; 
}
.html_elegant-blog .avia-content-slider .read-more-link {
    top: 0px !important; 
    padding-bottom: 0px !important; 
}
.html_elegant-blog .avia-content-slider .slide-entry-title {
    padding-bottom: 0px !important; 
    margin-bottom: 0px !important; 
}

Best regards,
Mike

Hey Daandag,
Theme Forest has changed their API for Token keys, v4.5 fixes this, but you will need to update manually.
There is a free plugin that will allow you to manually update via the WordPress Theme panel by uploading the enfold.zip file, otherwise you can update via FTP, if you do update by ftp, please remember to delete the current enfold folder and then upload the new one. Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
My recommendation is to go to your Theme Forest account and download the updated Enfold v4.5.1 and manually update it, then going forward it will use the new Token keys. All users will need to generate a new token for updates.
Please try using the Update Theme and Plugins from Zip File plugin to update, here are step by step instructions on how to use, it is very easy to use.
It is always good practice to make a backup of your site using your webhost’s backup tool, before updating your site.

Best regards,
Mike

Hi,
Very good, thanks for your patience and using Enfold.
Glad we were able to help, we will close this now.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

Best regards,
Mike

Hey waveseven,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top .woocommerce-product-gallery__wrapper a:first-child:after {
content: attr(title);
margin: 10px 0;
position: relative;
display: block;
width: 100%;
font-size: 12px;
text-align: center;
}

please ensure that your image has the description field filled in:

Best regards,
Mike

Hi,
I took a look at your form, but I don’t see any errors, I do see that the form response is not showing.
Can you please include a admin login in the private content area so we can take a closer look.

Best regards,
Mike

Hi,
Sorry for the late reply, your code above was correct except you were targeting a parent div with the ID “#reviewinstagram”
where the current background image was a child of it with the class “av-parallax-inner”
Good job! you were so close :)

@media only screen and (max-device-width: 767px) {
	#top #reviewinstagram .av-parallax-inner {
		background-image: url(https://www.bonjiglass.com/wp-content/uploads/2018/12/longchill1.png) !important;
		background-position: 0% 50% !important;
		}
	}

Best regards,
Mike

Hi,
I tried to login to your ftp but I received the error: “Response: 530 IP access denied.”
I also tried using a nl vpn, but got the same response.
Please try using the using Update Theme and Plugins from Zip File plugin to update, it is very easy to use.
It is always good practice to make a backup of your site using your webhost’s backup tool, before updating your site.

Best regards,
Mike

Hi,

@laptophobo thanks for the update, perhaps you could let us know in a week if this has make a big difference for you.

Best regards,
Mike

Hi,
When I looked at your site today, it was not loading correctly, it had many 400 (Bad Request), so I tracked it down to your “bwp-minify” plugin, which I renamed to disable, and then your site loaded correctly. I then renamed back and left disabled, and disabled a few other plugins such as your caching, login limit, and user roles. Just to limit the chance of errors.

I then saved a copy of your theme settings, quick css, and dynamic_avia folder with your css. Then I uploaded Enfold v4.5.1 and renamed your old theme to “enfold-old”.

So everything was fine after the theme update, but when I tried to update WordPress to v5 you got a “Internal Server Error” and in your cPanel the error is that your account has been limited due to resource usage. Your server had be running at 51% cpu & 50% memory, updating WordPress seems to have pushed it too much and your host limited your account so the update doesn’t finish and brakes the core files. That is what I believe.

I recommend updating your hosting plan.

Best regards,
Mike

Hey diefleischerei,
I took a look at your page, and I see the button for “videos” but I don’t see the anchor. Where do you want to land when someone goes to the url?
Please check that the ID for videos is in place.

Best regards,
Mike

Hey Bernardino,
Theme Forest changed their API to a Token key which caused a problem with automatic updating, we corrected the issue with version 4.5 but to get it you will need to manually update, please see this post
If you would prefer to have some help with this, Please include a admin login & FTP access in the Private Content area so we can assist.

Best regards,
Mike

Hey Birdster,
Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top .backtotop.iconbox_right_content .iconbox_content {
display: inline-block !important;
}
#top .backtotop.iconbox_right_content .iconbox_icon {
    float: right !important; 
}

Best regards,
Mike