Forum Replies Created

Viewing 30 posts - 21,481 through 21,510 (of 35,223 total)
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  • in reply to: firefox #1105012

    Hi,
    Sorry for the late reply, I’m not sure I understand this last issue, Please see the first screenshot in Private Content area.
    So compared to the page content, please explain how you would like to see the footer width/height, Please see the second screenshot in Private Content area.
    Perhaps a mockup or screenshot would help.

    Best regards,
    Mike

    in reply to: install complete demo content #1105001

    Hi,
    Thank you for the login, but I don’t see the site url, please include.

    Best regards,
    Mike

    in reply to: css code problem #1104819

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Falsche Übersetzung / wrong translation #1104814

    Hi,
    Thank you for clarifying, since I do not speak German I will ask the dev team to review.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Change border color of timeline nav does not work #1104800

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Texte im Backoffice nicht mehr zusehen #1104797

    Hi,
    Ich bin froh, dass wir helfen konnten, wir werden dies jetzt schließen. Vielen Dank, dass Sie Enfold verwenden.

    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Abstand mobil #1104796

    Hi,
    Bitte versuchen Sie dieses CSS und passen Sie es an.

    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top .av-burger-overlay-inner #av-burger-menu-ul {
        padding-top: 20px !important;
        vertical-align: top !important; 
    }

    Please adjust the “20px” to suit.

    Best regards,
    Mike

    in reply to: space between layout elements #1104788

    Hi,
    We will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Custom 404 page not rendered? #1104667

    Hi,
    Thanks for your feedback, sometimes when you try to download the latest version from Theme Forest the version numbers are not shown correctly. Please try downloading anyways and open the “style.css” in the root folder and look at line 4 to see the version number:
    2019-05-27-233006
    You will need to update this version via ftp.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    This is the easiest way to update, first, rename your current theme to “enfold-old” then upload the new “enfold” and checked that your site is working correctly.
    Once you are happy you, can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    **This assumes that your current theme folder is “enfold”

    Best regards,
    Mike

    in reply to: How to center align masonry gallery on mobile? #1104655

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Comments in page posts #1104653

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    I believe I understand, please link to your page so I can test a custom script.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Main/Alternate Content Backround Image #1104645

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: flickering when projects load on enfold photografy #1104644

    Hi,
    Thanks for your feedback, but perhaps I’m looking at the wrong page because I don’t see a sidebar on the right side, Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Author's name #1104641

    Hi,
    Thanks for the feedback, I was able to login to your cPanel once I used an RU VPN.
    I added the “.$author_name.” as described above and now the author name is showing.
    I also added this css to hide the second featured image in your Quick CSS:

    #top.archive .big-preview.multi-big {
    display: none !important;
    }

    Please see the link in the Private Content area.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: css code problem #1104634

    Hi,
    We look forward to your feedback.

    Best regards,
    Mike

    Hi,
    Thank you for your feedback, and I’m glad this helped. If you look at the bottom of the performance option page you will see the option: Delete old CSS and JS files? you can try checking this and saving, then re-enable the js merging and clearing your browser cache a couple of times.
    But the merging, cache plugins, and autoptimize can make working on a site difficult, I recommend only using these once your site is compete.
    Also note that the “Classic Editor” plugin is not needed because this option is built-in to the theme settings at the bottom of the first options page.
    Please do reach out if you have any other issues, and thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Contact form header incorrect #1104627

    Hi,
    Thanks for the login, what I meant was that in the page source code the title seems correct, but I see that it is not.
    This is not a default title, but I don’t know what is causing it. I tried creating a new contact form and it worked correctly, but copying your form carries the error over. I also tried debugging your form with no luck and looking for a script that would be doing this, again with no luck.
    have you used this sentence anywhere else, or modified any theme files?
    I checked many files but didn’t see that you did.
    So short of recreating the form from scratch and not copying it from any other form, I wrote a script to correct this one form on this page and added this code to the end of your functions.php file in Appearance > Editor:

    function custom_script(){
      ?>
      <script>
    (function($){
    $(document).ready(function() {
      $("#top.page-id-5863 .contact-form-adjustment h3").replaceWith("<h3>Please provide the following</h3>");
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_script');

    Another option is to update your theme to v4.5.7, perhaps this will correct.
    I have never seen this type of error happen before.

    Best regards,
    Mike

    in reply to: Falsche Übersetzung / wrong translation #1104624

    Hi,
    So is the issue only the word Blog to Beiträge?
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_beitrage(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
      $('.main-title.entry-title a').each(function() {
        var text = $(this).text();
        $(this).text(text.replace('Blog', 'Beiträge')); 
    });
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_beitrage');

    2019-05-27-205014
    “Beiträge” seems to be “Posts”
    but “Blog” doesn’t seem to translate
    2019-05-27-205410

    Best regards,
    Mike

    in reply to: Main/Alternate Content Backround Image #1104621

    Hi,
    Glad to hear, I assume we can close this now, but I like to ask first. Shall we close this then?

    Best regards,
    Mike

    in reply to: Change border color of timeline nav does not work #1104619

    Hi,
    Oh I see, thanks for the screenshot, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .av-timeline-nav a {
        background-color: transparent !important; 
    }

    Best regards,
    Mike

    Hi,
    Thanks for the screenshot and telling us which browser.
    I can’t reproduce this on Windows or Android, I will ask the team to look into this with an iPhone.
    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Avia Layout Builder Page layout broken #1104616

    Hi,
    Glad to hear you got it sorted out, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Whatsapp button in share box #1104615

    Hi,
    Glad to try to help, thank you for using Enfold.

    Best regards,
    Mike

    in reply to: enfold install failed txt document pops up php.update #1104380

    Hi,
    Thanks for the link, I checked your zip file and it seems correct, I then installed a system info plugin and found that your PHP Post Max Size is 76mb, where the theme is 74mb not counting the extraction, so this is cutting it very close.
    Please ask your webhost to change it to 200mb.
    I also see that your PHP Time Limit is 120 seconds, which is low, please ask your webhost to set it to “unlimited” this is typical.
    Then give it another try.
    If this fails, please try uploading the extracted theme folder to /wp-content/themes/enfold/ manually via FTP or your cPanel “file manager”
    If this fails, Please include FTP access or cPanel access or webhost access in the Private Content area so we can try.

    **Side note: I see that you have the plugin Update Theme and Plugins from Zip File installed, you don’t need to use this because Enfold is not installed yet, this plugin is only for updating, not installing.
    Please install via WordPress > Themes > add new
    2019-05-26-183200

    Best regards,
    Mike

    in reply to: PayPal Buttons Have Stopped Working in Enfold Columns #1104376

    Hi,
    Glad to hear, I checked your buttons again and they are working for me also.
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Disable the "click-through" on images #1104372

    Hi,
    Please try including this css:

    .mfp-gallery .mfp-counter {
    display: none !important;
    }

    Best regards,
    Mike

    in reply to: ENFOLD THEME QUESTION #1104371

    Hey Roger Gauthier,
    Thanks for the link, but I was not able to login. I see that you are using Enfold v3.1.3 which is quite old, but we have taken good care to be backward compatible, so you should be able to update with minimal issues. You will need to ensure your PHP version is at least v5.6
    The theme settings are stored in the database with an export option in the theme, please download this for safe keeping.
    Depending on your developer your functions.php and header.php may contain customizations that you will need to save a backup of.
    A safe way to update your theme is to rename your current theme to “enfold1-old” via ftp then upload the new “enfold1” and check that your site is working correctly.
    Once you are happy you can delete the “enfold1-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold1” to “enfold1-new” via ftp and then rename “enfold1-old” to “enfold1” then refresh your page.
    **Please note that I saw your current theme is “enfold1”, instead of “enfold” so I adjusted these instructions to reflect this**

    I would like to point out that hidden users can reside in the database, so I assume that LiquidWeb looked for this, or will.
    I hope this helps.

    Best regards,
    Mike

    in reply to: PROBLEM Editor AVIA in WP 5.1.1 with enfold 3.0.8 #1104369

    Hey vindon76,
    Thanks for the login, but I was able to add text to your homepage and then remove it with no errors. Please explain what is not working for you.
    I also see that you have this error: Cannot read property ‘includes’ of undefined which is due to a script in your Insert Headers and Footers plugin “MutationObserver”

    Best regards,
    Mike

Viewing 30 posts - 21,481 through 21,510 (of 35,223 total)