Hi,
Thank you for the link to your site, but I’m not sure what you are hoping for, below is a screenshot of the section that I think that you are referring to, but I don’t see an issue. Please review and add a screenshot of the error you see so we are sure to understand, try using an Screenshot service and pasting the image URL in your post.

Best regards,
Mike

Hey mct2ok,
When I test I see the error: Failed to load resource: the server responded with a status of 500 () admin-ajax
Often this is caused by a plugin, try disabling all of your plugins and then reload the page. If that resolves the issue, reactivate each one individually and reload the page until you find the conflict.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad that Ismael could help, unfortunately the placeholder images can not be empty, perhaps if you use the Conditional Logic feature of ACF fields to specify a specific image you could use css to hide that image, otherwise another solution will be needed.
If you need further assistance please explain further with links and screenshots so we can help.
To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

Best regards,
Mike

Hi,
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add your code and save.
Shall we close this thread then?

Best regards,
Mike

Hi,
Are you using the sidebar in WordPress ▸ Appearance ▸ Widgets? You should be able to add a new HTML widget to show your image.
If you are not and have created a sidebar area in each post with a widget elemtment, then you should try using WordPress ▸ Appearance ▸ Widgets instead so you can add the image once and show on all posts.
You can use the plugin Widget Options to only show certain widgets on certain posts and still manage all of them from one place instead of opening each post.

Best regards,
Mike

Hey Maria,
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account, if you can not login to your Theme Forest account please contact Theme Forest support, we are not able to change or update your login there.

Then upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Try wrapping the css in a media query for only desktops, like this:

@media only screen and (min-width: 768px) { 
/* your css here */
}

It looks like the page that you linked to has a page ID of 2606, which is different than above.
If you need further help perhaps a admin login would help us.

Best regards,
Mike

Hey maria,
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Based on your screenshot you added the css above,

but did you add the custom class your-class to the section as Rikard recommended?

I didn’t see a admin login to your site to check, please give this a try.

Best regards,
Mike

Hi,
Glad your operation went fine, and we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Looks like it is a caching issue, I tried disabling your cache plugins, try clearing your server cache also.

Best regards,
Mike

Hey Jak73,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor and change the page IDs in the array to the ones you want to use, then add your snippet

function my_code() {
if(is_page( array(206, 591, 597) ) )
    {
?>
//Put Your Code Here
<?php
 }
}
add_action( 'wp_head', 'my_code' );

Best regards,
Mike

Hey a-l-p,
Thank you for your patience and sorry for the late reply, when your video is set to auto play the sound is muted due to the browser rules, this is not an error in the theme, the theme follows the rules set by the browsers and doesn’t try to override them. There maybe some plugins that do this but the browsers try to block this with each update. I recommend either not auto playing, or add a message to “turn on sound”.
WordPress removed the volume controls for the video player a few years ago on mobile because the mobile devices have a physical button to manage the sound, the theme uses the WordPress player and not a custom one. Perhaps there is a plugin that behaves differently but I have not searched for any.

Best regards,
Mike

Hi,
Thanks, I found that you had this css preventing the menu from showing, I removed it and now it shows. Please clear your browser cache and check.

@media only screen and (max-width: 3500px) {
.html_mobile_menu_tablet .main_menu , .html_mobile_menu_tablet #header_main_alternate{display:none;}
.html_mobile_menu_tablet .container #advanced_menu_toggle, .html_mobile_menu_tablet #advanced_menu_hide{display:block;}
.html_mobile_menu_tablet #mobile-advanced{display:block;}
}

Best regards,
Mike