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Viewing 30 posts - 2,011 through 2,040 (of 33,832 total)
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  • Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442391

    Hi,
    Well I enabled the cookie bar for you in Chrome and the bar shows when I test the site.
    But if you can’t see the settings link in the screenshot above then perhaps something on your end is blocking it and perhaps you also won’t see the cookie bar?
    It is strange because it works for me.

    Best regards,
    Mike

    in reply to: Kunden-Empfehlungen Position Pfeile ganz unten #1442390

    Hi,
    Thank you for your patience, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-slider-testimonials.av-slideshow-ui .avia-slideshow-arrows a {
        color: #000;
        opacity: 1 !important;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    I see this also, when we are logged in I see a error Uncaught SyntaxError: Cannot use import statement outside a module coming from a _jb_static cache file. I’m not sure which cache plugin it is from.
    I note that you have a lot of plugins to try to speed up your site like Jetpack Boost, Fast Velocity Minify, EWWW Image Optimizer, etc and I thought that I would see how your site would run without them, so I exported your site to my test site and I posted a login for you below. I have no active plugins and only the built-in cache and the pagespeed test is 97-89 for mobile, I also linked the tests below.
    Perhaps you could create a staging site and try removing all of your plugins and see if you can get a similar score. Perhaps all of the plugins are not helping so much?

    Best regards,
    Mike

    in reply to: Partner/Logo Element Hover state #1442376

    Hey Jody,
    Please link to your page so we can examine, I’m not able to reproduce your situation.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442372

    Hi,
    Are we talking about this setting?
    Enfold Support 5702
    Enfold Support 5700
    because it shows & works for me in Chrome and Firefox, perhaps you have adblock enabled in your browsers or some other extension.

    Best regards,
    Mike

    Hi,
    To fix the menu in landscape mode try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 989px) and (orientation: landscape)  {
    	#av-burger-menu-ul {
    		padding: 0 !important;
    	}
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    Hi,
    Ok please link to your site so we can examine.

    Best regards,
    Mike

    Hey sailentpooN,
    Thank you for your patience and the link to your slider, I recommend using the LayerSlider for your situation, I created a test page linked below so you can see that it will work better and I linked the LayerSlider export file of my example if you want to try it on your site, just use the import project button in the LayerSlider:
    Enfold Support 5716

    Best regards,
    Mike

    in reply to: Text Fold/Unfold Defect-Smartphones #1442365

    Hey clbdcnpafe,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 481px) { 
    #avia_sc_text_7 #attachment_34258,
    #avia_sc_text_7 p {
    	max-width: 361px!important;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey peterolle,
    In your css above you have a comma:
    Enfold Support 5712
    Try removing it and disable any caching plugin and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression, then enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and then ensure to clear your browser cache and check again.
    If this doesn’t help then try removing all of your custom css, as you may have other commas or missing brackets, and check again. If this does help then add your custom css back a little at a time until you find the error, of try using CSS Lint
    If this doesn’t help, then we will need to examine your site, if it is on a localhost then we will need to wait until it is live.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442360

    Hi,
    It works for me, I enabled the cookie bar with Firefox and then disabled it with Chrome. Did you try with this login link?

    Best regards,
    Mike

    Hey AlyssaMandy,
    To fade-in try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia_transform .active-slide .avia-caption-title, 
    .avia_transform .active-slide .avia-caption-content, 
    .avia_transform .active-slide .avia-slideshow-button-2, 
    .avia_transform .active-slide .avia-slideshow-button {
        -webkit-animation: avia-fadein 0.7s 1 cubic-bezier(0.175, 0.885, 0.320, 1.275) !important;
        animation: avia-fadein 0.7s 1 cubic-bezier(0.175, 0.885, 0.320, 1.275) !important; 
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey peterolle,
    single product pages contain the body class single-product so you could use

    .single-product #av_section_1 {
    	border: red solid 2px;
    }

    for the whole section
    Enfold Support 5708
    but if you only want the style the related products items, it contains the classes related products so you could use

    .single-product .related.products .product {
    	    border: red solid 2px;
    }
    

    Enfold Support 5710

    Best regards,
    Mike

    in reply to: Center align products grid on page #1442353

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: WooCommerce product description below image #1442343

    Hi,
    Ok, I didn’t understand your original request to be full width, so try this:

    function av_woo_tabs_below_product_summary_full_width() { 
        remove_action('woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );
    	add_action(    'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 20 );
        } 
    add_action( 'init', 'av_woo_tabs_below_product_summary_full_width');

    Enfold Support 5706

    Best regards,
    Mike

    in reply to: Removing / adding some shop product sorting options #1442311

    Hi,
    Glad that this helped, I don’t think that it would conflict but I don’t know for sure and I can’t test, if you do try the plugin you can always keep this in mind as you test.
    In my research and testing I found a working way to add a option “category” to the sort by filter

    add_filter( 'avf_wc_product_order_dropdown_frontend', 'my_add_custom_sorting_options' );
    function my_add_custom_sorting_options( $options ){
    	$options[ 'cat' ] = 'Category';
    	return $options;
    }

    Enfold Support 5704
    but this doesn’t work because there doesn’t seem to be a built-in query to orderby categories, or at least I couldn’t find one. I assume that the plugin creates a query to do this.
    Otherwise perhaps this will put you on the right track and you or your team can write a query for this, I was not able to.

    Best regards,
    Mike

    in reply to: Center align products grid on page #1442310

    Hi,
    For mobile width I see that your grid is two columns wide and the items in the right column have a right margin, so try adding this css for mobile devices, it will remove the margin and adjust the width of the items to fill the grid width like above.

    @media only screen and (max-width: 767px) { 
    	.responsive #top #main .container_wrap_first.shop_columns_3 .products .product:nth-child(even) {
        margin-right: 0;
    }
    .responsive #top #main .container_wrap_first.shop_columns_3 .products .product {
            width: 46%;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    I also checked the tablet sizes when the columns first become three wide and it looks good there.

    In case you are checking the css on a iPhone, please note that iPhones can be hard to clear the cache, often you also need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442309

    Hi,
    Perhaps you have a plugin conflicting with the setting because the enable the cookie consent messages (cookie bar) option shows correctly for me in Chrome:
    Enfold Support 5702
    and in Firefox:
    Enfold Support 5700
    Try disabling all of your plugins and then reload the page. If that doesn’t help try creating a second admin account and then login with that account and check.

    Best regards,
    Mike

    in reply to: WooCommerce product description below image #1442308

    Hey peterolle,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function av_woo_tabs_below_product_image() {
        if ( is_product() ) {
            remove_action('woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1);
            add_action('avf_sidebar_position', 'woocommerce_output_product_data_tabs', 1);
        }
    }
    add_action( 'template_redirect', 'av_woo_tabs_below_product_image');

    This moves the product tabs under product gallery and above product sidebar, the sidebar is not required, I’m just noting where it will be if used. This works for both WooCommerce 3.0 product gallery & Default enfold product gallery
    Enfold Support 5698

    Best regards,
    Mike

    Hi,
    When I look at the pagespeed results for your homepage the first issue on mobile is Largest Contentful Paint element for your profile image.
    This image is a very large image and it looks like a plugin adds this to it ?fit=200%2C300&ssl=1 to make it show smaller on the screen, but it is still a large image when loaded. So I downloaded your image and manually resized to to 200×300 and replaced the image on your homepage.
    This solved the error and your mobile scrore went from 72 to 83 after doing this. There are other images on your page that you could do this for.
    But I’m not sure what to do about some of these, for example the Reduce unused CSS is pointing at the cached css files from a plugin, and the Reduce unused JavaScript issue is pointing to your Google Tag Manager code, which I’m sure that you want to keep on your page.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442284

    Hi,
    As I understand your situation, when you have the enable the cookie consent messages (cookie bar) enabled the cantact form Google recaptcha is disabled and shows a message, this is the correct behavior, and then when the user accepts the cookie bar the Google recaptcha message doesn’t go away, to correct this go to the theme settings and when you enable the cookie consent messages (cookie bar), go to the bottom of the panel and enable the Show advanced options and enabled Auto Reload Page on Accept Settings
    Enfold Support 5690
    Now the page should reload when the cookie bar is accepted and the Google recaptcha will show.

    Best regards,
    Mike

    in reply to: Pricing Table Not Aligning #1442283

    Hey Christy,
    Thank you for the link to your site, try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_script() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
      (function($){
      	var width = $(window).width();
          if (width > 767) {
        $('.avia-pricing-table-container').each(function(){  
         var $columns = $('li',this);
         var maxHeight = Math.max.apply(Math, $columns.map(function(){
             return $(this).height();
         }).get());
         $columns.height(maxHeight);
      });
       }
      })(jQuery);
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'custom_script', 99 );

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    Hi,
    To remove the items that you listed above Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function my_woocommerce_catalog_orderby( $orderby ) {
    	unset($orderby["menu_order"]);
    	unset($orderby["rating"]);
    	unset($orderby["rand"]);
    	unset($orderby["id"]);
    	
            return $orderby;
    }
    add_filter( "avf_wc_product_order_dropdown_frontend", "my_woocommerce_catalog_orderby", 20 );

    the menu will then look like this:
    Enfold Support 5688
    but to add the category item you will need to use the WooCommerce Product Table plugin this is a paid plugin and I don’t know if it will work correctly with Enfold.
    This is the article that says how to add categories to the options.

    Best regards,
    Mike

    in reply to: Equal Column Height Not Working #1442245

    Hi,
    I don’t see your five columns on your page so I assume that you have folowed Guenni007’s advice, thanks Guenni007.
    Shall we close this thread then?

    Best regards,
    Mike

    in reply to: Center align products grid on page #1442244

    Hi,
    It looks like you tried to modify the width of the items and the margin in between and the new width doesn’t fill the width of the grid, this css it will keep the space in between that you wanted and also fill the grid width:

    #main .container_wrap_first.shop_columns_3 .products .product {
        width: 30.59%;
    }

    The grid needs to keep it’s float left so when you have a odd number the grid items they align left to right and align with the product sort.
    If you really want to keep the current width and don’t mind rows with less than 3 items to also centered then you can try this css:

    #main .container_wrap_first.shop_columns_3 .products.columns-3 {
        display: flex;
        flex-direction: row;
        flex-wrap: wrap;
        justify-content: center;
    }

    Best regards,
    Mike

    Hi,
    I logged into your site and found that your snippet to change the logo for mobile was disabled, so I enabled it and found that it works correctly. Please see the screenshot in the Private Content area of what I see, please check.
    In your screenshot it looks like you were using a iPhone when you saw the “Enfold” logo on mobile.
    Please note that iPhones can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    So if you see the “Enfold” logo on mobile try to Clear the History on your iPhone

    Best regards,
    Mike

    in reply to: Mobile view issues #1442235

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Site is loading slowly #1442232

    Hi,
    Ok, we we leave this open for now to hear back from you.
    My demo site is also a shared hosting package, I had the header and footer from my demo disabled because it didn’t match your site but that should not have made a difference in the loading time.
    Anyways, try to find out if your server has a cache, as I don’t see any reason for the theme to behave so differently on your server than my server, perhaps there is a “feature” that might cause this like a “object” cache.

    Best regards,
    Mike

    in reply to: Icons dissappeared #1442208

    Hey djsmbd,
    It looks like the data-av_icon in the shortcode is corrupt, please try to recreate the shortcode and add it to a new “Custom HTML” widget again.
    currently it looks like you are using a “text widget” and the “visual tab” in it can corrupt HTML:
    Enfold Support 5680
    this is why the “Custom HTML” is better for HTML
    Enfold Support 5682

    Best regards,
    Mike

Viewing 30 posts - 2,011 through 2,040 (of 33,832 total)