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Viewing 30 posts - 1,981 through 2,010 (of 34,867 total)
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  • in reply to: Theme Support #1466404

    Hey maria,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Need instructions for upgrade #1466403

    Hey DB,
    To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Best regards,
    Mike

    in reply to: Problems with the website #1466401

    Hi,
    Based on your screenshot you added the css above,
    Enfold Support 6476
    but did you add the custom class your-class to the section as Rikard recommended?
    Enfold Support 6478
    I didn’t see a admin login to your site to check, please give this a try.

    Best regards,
    Mike

    in reply to: Burger Menu #1466398

    Hi,
    I found that you also have this css in your child theme stylesheet, I removed it for you:

    .responsive #top #wrap_all .av_mobile_menu_tablet .main_menu {
        top: 0;
        left: auto;
        right: 0;
        display: block;
    }
    .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item {
        display: none;
    }
    .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special {
        display: block;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: iFrame, i-Frame Resiver von David J. Bradshaw #1466397

    Hi,
    Glad your operation went fine, and we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Old versions of Enfold #1466327

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Burger Menu #1466326

    Hi,
    Looks like it is a caching issue, I tried disabling your cache plugins, try clearing your server cache also.

    Best regards,
    Mike

    in reply to: header bg in a transparent header #1466324

    Hi,
    Ok we will close this one as requested, I see Ismael answered your other thread.

    Best regards,
    Mike

    in reply to: How to add code to the section for specific pages? #1466240

    Hey Jak73,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor and change the page IDs in the array to the ones you want to use, then add your snippet

    function my_code() {
    if(is_page( array(206, 591, 597) ) )
        {
    ?>
    //Put Your Code Here
    <?php
     }
    }
    add_action( 'wp_head', 'my_code' );

    Best regards,
    Mike

    in reply to: Problems with the website #1466235

    Hi,
    When I check your homepage the image is not like yours, please see the screenshot in the Private Content area.
    Please use this screen resolution tool and let us know what size your screen is so we can reproduce it and help with some specific css.

    Best regards,
    Mike

    in reply to: Video Player controls #1466230

    Hey a-l-p,
    Thank you for your patience and sorry for the late reply, when your video is set to auto play the sound is muted due to the browser rules, this is not an error in the theme, the theme follows the rules set by the browsers and doesn’t try to override them. There maybe some plugins that do this but the browsers try to block this with each update. I recommend either not auto playing, or add a message to “turn on sound”.
    WordPress removed the volume controls for the video player a few years ago on mobile because the mobile devices have a physical button to manage the sound, the theme uses the WordPress player and not a custom one. Perhaps there is a plugin that behaves differently but I have not searched for any.

    Best regards,
    Mike

    Hi,
    Glad that you have this sorted out, please note that the Dev Team is open to Feature Requests but they also have to be careful about how these might affect other users. If you still think that this should be added to the core please submit directly, thank you.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Burger Menu #1466152

    Hi,
    Thanks, I found that you had this css preventing the menu from showing, I removed it and now it shows. Please clear your browser cache and check.

    @media only screen and (max-width: 3500px) {
    .html_mobile_menu_tablet .main_menu , .html_mobile_menu_tablet #header_main_alternate{display:none;}
    .html_mobile_menu_tablet .container #advanced_menu_toggle, .html_mobile_menu_tablet #advanced_menu_hide{display:block;}
    .html_mobile_menu_tablet #mobile-advanced{display:block;}
    }
    

    Best regards,
    Mike

    in reply to: Seasonal calendar – further #1466149

    Hi,
    Glad to hear that you found a plugin, I have not used it and I only found an old issue from 2018 with it, probably not an issue anymore.
    Shall we close this thread then?

    Best regards,
    Mike

    Hi,
    It sounds like you have this sorted out, when I test on our demo I don’t see any errors and it seems to work as expected. Shall we close this thread then?
    If you would like to summit this as a feature the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: Homepage slider & images not showing #1466038

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey manyfloor,
    Thank you for your question, but the product catalog already includes category classes such as:
    product_cat-music
    product_cat-accessories
    product_cat-hoodies

    these are basic examples from the woo demo import.
    Please provide more detail with example links to your site so we can understand better and reproduce, perhaps what you call a “product catalog module” we call something else?
    A link to your pages and a admin login would help a lot.
    As I understand, you only want DOM classes for CSS and not the classes to show on the frontend.

    Best regards,
    Mike

    in reply to: anchor link and menu highlighting #1466009

    Hey James,
    Thank you for your patience and the link to your site, I see that you are using two menus on your homepage, the normal menu in a transport header and a submenu.
    Try this css:

    .header_color .main_menu ul:first-child > li.current-menu-item#menu-item-234350 > a, .header_color .main_menu ul:first-child > li.current_page_item#menu-item-234350 > a {
    	color: #fff;
    }

    Best regards,
    Mike

    in reply to: Bar below header and before main menu #1466008

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: remove ajax search results from menu #1466007

    Hi,
    To disable it, open js/avia.js go to line 90 and comment it like this:

    // new $.AviaAjaxSearch({scope:'#header, .avia_search_element'});

    then disable both Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files Then clear your browser cache and any cache plugin a few times, and check.
    Please remember that clearing javascript files can take a few tries. I tested this and it works to remove the ajax function:
    Screen Shot 2024 09 01 at 12.57.32 PM

    Best regards,
    Mike

    in reply to: Font color in my widgets and size of widget title.. #1466004

    Hi,
    To change the widget titles, please see this thread.
    For us to find the over-riding Footer font color we will need to see your site, so once it is online please open a new thread, as this is not your thread posting your admin login here will not be private and you will not see our comments in the Private Content area.
    Thank you for your patience and understanding and for using Enfold.

    Best regards,
    Mike

    Hi,
    #3 try this css:

    #top #header .av-main-nav > li.button.logo > a {
    	font-size: 0;
    }

    #4

    .av-main-nav ul li {
        list-style-type: none;
    }

    Best regards,
    Mike

    in reply to: Bar below header and before main menu #1466002

    Hi,
    For desktop this seems to work for me:

    @media only screen and (min-width: 768px) { 
    	.html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 290px;
    }
    }

    Best regards,
    Mike

    in reply to: Homepage slider & images not showing #1466001

    Hi,
    Where can we see the slider? On the pages that I check the images show and the ADs when my AD blocker is off.

    Best regards,
    Mike

    Hi,
    Sorry I see your point now, you can only have one Portfolio Items Base, I recommend using posts and categories to have
    /treatments/[name of treatment]
    /treatment-area/[name treatment area]
    or you could create a CPT with Advanced Custom Fields (ACF), but it won’t be a Portfolio Item.
    or you could try a plugin like Custom Permalinks but I don’t know if it will work with the masonry element.

    Best regards,
    Mike

    Hi,
    Please note, on this page with the image behind the menu:
    Screen Shot 2024 09 01 at 9.42.48 AM
    you are using a color section with a background image and the menu in the code block element:
    Screen Shot 2024 09 01 at 9.45.43 AM
    but on the portfolio page you have a color section with a no background image and the menu in the code block element, and a slider below.
    Screen Shot 2024 09 01 at 9.47.50 AM
    So adds a new challenge :( The solution seems to be to add the custom class section-with-menu-no-background and this css:

    .avia-section:not(.section-with-menu-no-background) {
    z-index: 0;
    }
    .avia-section.section-with-menu-no-background {
    z-index: 50;
    position: absolute;
    background: transparent;
    }

    I did this for you, please check.
    Screen Shot 2024 09 01 at 10.27.33 AM

    Best regards,
    Mike

    Hey Peter,
    In the WP Table Builder plugin support one day ago a user reports:
    change version to 1.5.1 icons will work. something wrong with 1.6.0 and 1.6.1
    They seem to have about 15 similar issues from the past two days.
    I don’t see any theme errors, try publishing your page and see if that is the issue, or post to the plugin support page.

    Best regards,
    Mike

    Hey Peter,
    I recommend using two categories
    ‘treatments’
    ‘treatment-area’

    Then add your items to these categories and select these in your masonry grid

    Best regards,
    Mike

    in reply to: Homepage slider & images not showing #1465993

    Hi,
    Thanks for the feedback, as for the log above, it points to class-avia-instagram.php line 739
    this line is the closing tag for the widget, if you were using this widget then perhaps your username was not correct or was causing an error.
    It looks like you are not using the widget now, I’m not able to reproduce this error on my site, probably because we don’t have a SiteGround account. Another possibility is that the SiteGround Optimizer plugin is trying to minify the file and causing an error, I don’t know but we are limited to the support we can offer for plugins. I recommend leaving this plugin disabled.

    Best regards,
    Mike

Viewing 30 posts - 1,981 through 2,010 (of 34,867 total)