Hey annevoelkel,
If I understand what you mean by the metabox not showing correctly, I would recommend checking the screen options and see if the metabox is just unchecked, and needs to be checked.
I’m not familiar with your plugin, so if that doesn’t help have you tried rolling back to the last working version, was that 5.6.11?
I don’t see and changes in our changelog that might cause this.
I see in you wrote above that you can provide a login after 5/12, so for now try rolling the theme version back and see if that helps.

Best regards,
Mike

Hey MORTULGAAH,
Please see our documentation here, your heading items url field should have a hash mark “#”

Best regards,
Mike

Hey karirak73,
Thanks for your patience, I don’t see a map or error on your page so perhaps the error can only be seen by the admin. Please include an admin login in the Private Content area so we can investigate.

Best regards,
Mike

Hi,
You will not lose anything updating this way. But note that if you have any core theme files customize or any functions add to the theme functions.php file, these will be lost.
If you are using a Child Theme these settings will be fine.
I would still recommend creating a full backup using your webhost backup option as there have been many changes since your version.
Perhaps the best approach would be to create a staging site and then update the staging site first as a test.
Most cPanel webhosts have a staging site option, some in the dashboard:

Others add the option in the Softaculous WordPress Management

There may be other staging site options in different cPanel servers, these are the two that I have seen.

Best regards,
Mike

Hi,
Thanks for the link to your site, I see that you are using a very old version 4.8.7 this version can not be updated through the theme update panel, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

After you manually update to v5.7.1 you will be able to update though the theme update panel in the future.

Best regards,
Mike

Hi,
The file permissions might not be correct, try checking this thread

Best regards,
Mike

Hi,
Thanks for the feedback, I have shared this with the Dev Team for their review and will reply when I hear back from them. Thank you for your patience.

Best regards,
Mike

Hi,
Thank you for sharing, perhaps this will help someone in the future.
If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey Frank,
If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

then add the code that you found in the other threads and save.

Best regards,
Mike

Hey m1sturny,
Please try disabling Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and disable and caching plugins like JetPack and clear your browser cache and check again.

Best regards,
Mike

Hi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.main_color .avia-logo-element-container.avia-content-slider .slide-image {
	background: transparent;
}

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Well I enabled the cookie bar for you in Chrome and the bar shows when I test the site.
But if you can’t see the settings link in the screenshot above then perhaps something on your end is blocking it and perhaps you also won’t see the cookie bar?
It is strange because it works for me.

Best regards,
Mike

Hi,
I see this also, when we are logged in I see a error Uncaught SyntaxError: Cannot use import statement outside a module coming from a _jb_static cache file. I’m not sure which cache plugin it is from.
I note that you have a lot of plugins to try to speed up your site like Jetpack Boost, Fast Velocity Minify, EWWW Image Optimizer, etc and I thought that I would see how your site would run without them, so I exported your site to my test site and I posted a login for you below. I have no active plugins and only the built-in cache and the pagespeed test is 97-89 for mobile, I also linked the tests below.
Perhaps you could create a staging site and try removing all of your plugins and see if you can get a similar score. Perhaps all of the plugins are not helping so much?

Best regards,
Mike