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Viewing 30 posts - 20,041 through 20,070 (of 35,064 total)
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  • in reply to: Enfold & Media Uploading #1135201

    Hey Connor,
    Are you experiencing an issue with uploading media files? Typically Enfold has no issue with the media library, It’s hard to say what the issue was on the thread you read, but I have experienced no issues on my test site.

    Best regards,
    Mike

    in reply to: Contact Form Not Sending E-mails #1135200

    Hi,
    I see that you are using Enfold v4.6, but we found an issue and released v4.6.1 on 09/05, please try updating to this version, and if this doesn’t help then I will ask the rest of the team to review. Please note that the download at Theme Forest may say v4.6, but this was a typo.

    Best regards,
    Mike

    in reply to: LayerSlider Error on Homepage #1135197

    Hi,
    Sorry for the late reply, since we don’t have an option to apply the hover effect while always showing the caption, the css I wrote before requires that the Image > Caption > Caption Appearance is set to “Only display on hover”
    2019-09-06-215718
    I have set this for you, please check.
    I have adjusted the image for you so there is more space around the guitar and set the upload size to 1485×1200 so it will show as 495×400, please check.
    I assume that you will have more images to resize like this so I’m attaching the PhotoShop file and the sample image I used for this in the Private Content area. If you don’t have PhotoShop you can send it to someone on Fiverr with your other images and have them all done for $5

    Best regards,
    Mike

    in reply to: Enfold Theme by Kriesi Link #1135195

    Hi,
    Sorry you can increase the font size of your elements in the advanced styling tab of the theme options, and you can adjust this css from -20px to -10px or remove:

    #top.blog h2.post-title.entry-title,#top.single h1.post-title.entry-title {
    padding-bottom: 0 !important; 
        margin-bottom: -20px !important; 
    }

    Please see Private Content area.

    Best regards,
    Mike

    in reply to: Enfold Theme by Kriesi Link #1135171

    Hi,
    Thanks for your feedback, I adjusted the loop-index again so the category would show on it’s own line below the title and above the date. I then added this css to hide the read more link.

    #top.blog h2.post-title.entry-title,#top.single h1.post-title.entry-title {
    padding-bottom: 0 !important; 
        margin-bottom: -20px !important; 
    }
    #top.blog .post-entry a.more-link {
    	display: none !important;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Add font-display to entypo-fontello and custom fonts #1134748

    Hi,

    @ramotzkie
    Thank you for sharing & thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Need To Change Image Position #1134747

    Hi,
    Thanks for the feedback, so if the special heading underneath didn’t change the solution would be good? Please remove the css so we can try again.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback.

    Best regards,
    Mike

    in reply to: Create a Blog for the first time! Some questions… #1134733

    Hi,
    I believe that I solved the missing blog page, it seems at some point the blog page had been selected as a custom footer for your site, and then the setting was changed but not cleared in Enfold > Footer > drop-down options I cleared the option choice and checked in another browser that was not logged in and your blog page showed.
    Please log out and clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Theme doesn't install #1134727

    Hi,
    I tried to research this some more but only found one explanation that the Umlaute may contain some formating if it was copied from another document, so I cut the line in question and pasted into a plain text editor and then copied back to your Elementor builder. But I’m unable to check if it worked because it seems my Mac has been updating for the last half hour and is stuck at 50% :( I may have to check your site tomorrow.
    I was also going to try some other fonts in an Enfold Advanced Layout Builder text element to see if there is a difference to your Elementor builder, can you please give this a try?

    Best regards,
    Mike

    Hi,

    @dognwolf
    & @grafixstudio this topic is over a year old, I respectively submit that your issue is most likely corrected with the v4.6.1 fix that was released today, please try updating. Please note that the download at Theme Forest may say v4.6, but this was a typo.
    If you continue to have this issue please open a new thread with admin access in the Private Content area so we can assist. When you post in someone else’s thread you can not see anything we post in the Private Content area, and the original author can see your login info. Thank you for your understanding.

    Best regards,
    Mike

    in reply to: Adding CSS to layer on LayerSlider #1134710

    Hi,
    Thanks for the login, I created a copy of your slider on a test page so I could make adjustments and not risk your original, please see the link in the Private Content area.
    So I adjusted the Layout | sizing & position of your layers to 34% – 33% – 34% with “Calculate positions from sides of the screen
    2019-09-05-222133
    It seems the layerslider doesn’t accept 33.33%, only whole numbers, this is why I made the first and last 34%, please see the screenshot in Private Content area.

    Best regards,
    Mike

    Hi,
    Glad this is sorted out now, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: "Read more" button on cookie bar after 4.6 update #1134702

    Hi,
    Enfold 4.6.1 has been released at Theme Forest, please note that the version number may still say v4.6, this was just a typo.
    Please read more here
    Please don’t try to overwrite the theme folder, as this could leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Enfold Theme by Kriesi Link #1134221

    Hi,
    Glad to hear your screen reader can now read the mobile menu button, when the menu is open can it also read the menu items?
    You wrote:

    One thing I’ve noted the menu is not visible upfront in that I have to press a button to expand for items to appear. Could it be set to always show?

    This is the nature of the mobile menu, it is created like this on most sites because otherwise, the menu on mobile devices would take up too much room. But if you only had a few items, such as 3 or 4 you might be able to use a standard menu. Enfold doesn’t have a built-in option to show the mobile menu as a standard menu, this may require a plugin or considerable customization.
    How would you like to proceed?

    Best regards,
    Mike

    in reply to: Yelp Icon #1134215

    Hi,
    Thank you for the ftp access, well this is very odd I have added the same code to your site as I have on mine where the Yelp icon works using your icon zip, and I can’t seem to get your site to show the option for Yelp. I also tried uploading the theme again thinking there was an error in a file somewhere, but this didn’t help either. So, for now, I replaced the VK icon with your Yelp icon so it will show on the front end, I hope this will be ok for a temp solution. I will try to investigate further. Please clear your browser cache and check, and let me know if you want the icon colors adjusted for the vk/yelp icon.

    Best regards,
    Mike

    in reply to: Enfold Theme by Kriesi Link #1134199

    Hi,
    I was able to see and login to your site fine again, but I did see a common JetPack plugin error so I disabled it for you. Please try again.

    Best regards,
    Mike

    in reply to: Adding CSS to layer on LayerSlider #1134197

    Hi,
    When I test the play-by-scroll demo on the Kreatura website I see the same error as you are describing, so I don’t believe that this is an Enfold issue.

    Best regards,
    Mike

    in reply to: "Read more" button on cookie bar after 4.6 update #1134192

    Hi,
    The dev team is investigating this and creating a fix. Thank you for your patience.

    @darioferbor
    please create a new thread as it becomes complicated to address issues from multiple members in the same thread, thank you for your understanding.

    Best regards,
    Mike

    in reply to: Enfold Theme by Kriesi Link #1134185

    Hi,
    Sorry for the late reply, I researched some more and believe that your “Voiceover” screen reader is not finding the mobile menu because the text “Menu” has been given “display: none” which screen readers do not read. So I adjusted the css to this:

    .av-hamburger strong {
        display: table !important;
        color: transparent !important;
    }

    Please clear your browser cache and check if your mobile “Voiceover” screen reader can find “Menu” and try opening it to find the menu inside.
    Above you spoke of only finding a link called “geeksmodo”, I believe this is your logo in the left side of your mobile header.
    By the way, I notice your desktop menu is now a mobile burger icon, did you want that? Is it working for your desktop screen reader?

    Thank you for your patience.

    Best regards,
    Mike

    in reply to: Create a Blog for the first time! Some questions… #1134171

    Hi,
    Sorry for the late reply, I have adjusted the blog script and added it to your theme it seems to be correct now, please clear your browser cache and check. Also please see the screenshot in Private Content area.
    This is the updated function:

    function blog_custom_script(){
      ?>
      <script>
    (function($){
      $(document).ready(function(){
    $( 'article.post-entry' ).each(function() {
    $( this ).find( '.blog-categories.minor-meta' ).css({'color':'#969696','font-size': '17px','font-weight': 'bold','margin-top':'20px','letter-spacing': '2px'}).insertBefore( $(this).find('h2.post-title.entry-title ') );
    $( this ).find( '.post-meta-infos' ).css({'border-top':'2px solid #b41528','color':'#969696','font-size': '17px','font-weight': 'bold','margin-top':'0px','letter-spacing': '2px'}).insertBefore( $(this).find('h2.post-title.entry-title ') );
    });
    });
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'blog_custom_script');

    You will note that I added 2px letter-spacing, please let us know if you want more spacing.
    Once this part is set we can start working on your other requests.

    Best regards,
    Mike

    in reply to: Contact Form Not Sending E-mails #1133615

    Hi,
    Thank you for the feedback and installing the plugin, I first tested your SMTP plugin which has a test function, and this worked well, I received the email and it was logged.
    2019-09-03-235228
    then I created a test page with a simple contact form and the email was logged going outbound.
    I then tested your “Quick Scan” form, but it didn’t work, until I copied your form and removed the “Ik ga akkoord met de algemene voorwaarden” which had HTML (a link in the title).
    Please give this a test and let us know if you received any of the emails.

    Best regards,
    Mike

    in reply to: Changing display order on mobile #1133602

    Hi,
    Glad we were able to help, and it’s working well for you, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Guenni007 Enfold edited ALB Elements #1133601

    Hi,
    Thank you for pointing this out, it looks like @Günter is working on this:

    […] For the rest of this topic I will look into asap and make the adjustments.

    Best regards,
    Mike

    in reply to: 4.6 update breaks shortcodes #1133596

    Hi,
    Thank you for the feedback, I tried to check these points and I can confirm that this occured for the language “Deutsch (Sie)”
    2019-09-03-222319
    2019-09-03-222547
    I will report this to the dev team, thanks again for pointing this out.

    Best regards,
    Mike

    in reply to: Theme doesn't install #1133592

    Hi,
    Sorry, I’m not sure what they may have meant by “update the font through safari” it sounds like adding the font to the browser, I found this article but that doesn’t sound like a good solution because you may see the font well, but your visitors will not see it the same as you unless they do the same, which is doubtful.

    I was able to check the “ERDE deine großartigen energetischen Fähigkeiten” on a Mac and Safari and the umlaute was showing for me.
    Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Socket Menu Hover Color #1133588

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: sub menu items on Mobile #1132819

    Hey bobfurgo,
    Sorry for the late reply, to remove the padding to the left of your sub-menu items please try this css:

    #top .av-main-nav ul a {
        padding: 8px 15px 8px 0 !important; 
    }

    Then clear your browser cache and check.
    Please see the screenshot in Private Content area.

    Best regards,
    Mike

    in reply to: Hide single pages and complete blog #1132810

    Hey ahanauer,
    Sorry for the late reply, yes you can hide single pages or even the whole blog, But there are many ways to do this depending on your goals. Please explain further, do you want to hide from casual visitors, aggressive competitors, certain countries, or Google?
    Often an easy solution is to add a password to a page so only some people can see it, or to change the status to draft so no one can see the page.

    Best regards,
    Mike

    in reply to: Socket Menu Hover Color #1132799

    Hey skynandi,
    Sorry for the late reply, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .sub_menu_socket li.menu-item a:hover {
    	color: red !important; 
    }

    please adjust the color to suit, if this doesn’t work for you please include a link to your site so I can check the classes.

    Best regards,
    Mike

Viewing 30 posts - 20,041 through 20,070 (of 35,064 total)