Hi,

@MikeTandySwag typically lazy load doesn’t work well, but if this is the only issue you are experiencing with the lazy load then you can try to exclude it from the plugin, if the plugin offers that function.

Best regards,
Mike

Hey jaimemerz,
Thank you for the link to the report, but unfortunately, your requests would require an intensive rewrite and is outside of our scope. We can recommend Codeable for their experience and expertise with Enfold. Please follow the link to discuss your project and time frame with them.
You can request that the changes are applied to a child theme and this would ensure updates do not lose your customizations, but I would recommend updating your site before submitting your request because your version (3.0.4) is very old and not stable with the latest WordPress.

Best regards,
Mike

Hey ezs-ident,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#top #wrap_all .error .text_input, #top #wrap_all .error .text_area, #top #wrap_all .error .select {
	  border: 5px solid #DF653E !important; 
}

Then clear your browser cache and any cache plugin, and check.

Best regards,
Mike

Hey Mulholr1,
Thank you for the login, the reason you are not seeing the custom font importer is because you are using Enfold v4.1.2
Please update your theme, please note you will have to update via ftp because with this version the auto updater will not work.
The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

Best regards,
Mike

Hi,
Glad Nikko was able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Sounds good, thanks for using Enfold.

Best regards,
Mike

Hey ceiton,
Sorry for the late reply, to change your category layout to be similar to your blog layout, Try adding this code to the end of your functions.php file in Appearance > Editor:

add_filter('avf_blog_style','avia_change_category_blog_layout', 10, 2); 
function avia_change_category_blog_layout($layout, $context){
if($context == 'archive') $layout = 'single-big';
return $layout;
}

For your second question, do you mean you would like the category page to have a sidebar? This can be turned on in the theme settings for sidebars, please make your choice for the archive pages.

Best regards,
Mike

Hi,
Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

#header_main.container_wrap.container_wrap_logo {
	border-color: transparent !important; 
}

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the link to your site, I see that you have some sections that are duplicated that show/hide depending on screen size, which is a good tactic for controlling how your site looks on devices. But the issue you are now experiencing is that these different sections have the same ID’s so the links are anchoring to the first ID they find, visible or not. To correct please ensure that each section has a unique ID and create a copy of your sub-menu with the new anchor IDs which we can also hide with css depending on screen width.

Please give this a try, if you would like assistance on achieving this please let us know and give us permission to adjust your elements.

Best regards,
Mike

Hi,

@Hokuspokus sorry your issue is actually different than this thread, you can try this css below, if it doesn’t help then please open a new thread so we can assist.

.avia_ajax_form.av-form-labels-hidden .av_form_privacy_check label{
	position: initial !important;
	top: initial !important;
	left: initial !important;
}

Best regards,
Mike

Hey jennifer Davdsion ,
Thanks for reaching out, to get a theme update you will need to login to your Theme Forest or Envato account, if you have forgotten your password there you can use their password recovery link.
To get access to the support forum you will need to have a current support contract that is typically renewed every year, once you login to your Theme Forest account you will be able to renew it there unless you have already renewed it within the past year.

If it has been years since you have logged into Theme Forest, and you can’t use the recovery method from Theme Forest because you don’t have access to the recovery email address, then you are in luck, because right now we are having a birthday sale and you can purchase a new license and download the updated theme and get 6 months of support on our support forum for less than the cost of renewing your support for 6 months!
But I recommend upgrading to a full year of support with your purchase, which is only a couple of dollars more and is only available once to new purchases and is a huge value!
Please hurry, we can not extend this offer.

Best regards,
Mike

Hi,
Glad to hear that you were able to purchase Enfold, as I understand your question you have tried to create an API key for the Enfold v3.8 to update automatically through the theme. Unfortunately, this will not work because Theme Forest doesn’t use the API key anymore to update, they have switched to a Token system that v3.8 doesn’t support. So you will need to update via FTP or your webhost “file manager”, here is a short tutorial:
The easiest and safest way to update an old theme is to download the newest version from Theme Forest and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

If you don’t feel comfortable doing this I will assist, I will need an admin login & FTP access in the Private Content area.
But you will also need to register your new support account, from this end it looks like you are still using the contact form email that we started on. I will add the instructions to register your support account below and then you can post the info I need there. Then please copy the url to your post and add it to this email so I can find it quickly and assist.
Sorry for the extra step, but I can only offer support to support members, thanks for your understanding.

For technical support please register here kriesi.at/support/register with your item purchase code .

Go to https://kriesi.at/support/enfold

Scroll to the bottom of the page to open a new ticket.

Best regards,
Mike

Hey isarivera,
Thanks for reaching out to us, I took a look at the “Coming Soon” demo and found that the logo is in an image element above the text element in the middle column. Please note that hovering over the image element may look like the text element, please see this video.

Best regards,
Mike

Hey Katrin,
Thanks for the link, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

.av-marked-text span.av-rotator-text-single {
  background-color: transparent !important;
  color: #fff !important;
  }

Best regards,
Mike

Hey Katherine,
Perhaps you can supply the email address and the regulation code, but I suspect that the 6 months of support that is included with the theme purchase has expired and you would need to renew the support contract, which would have to be done through Theme Forest.
Luckily today we are having a birthday sale so you could get access to the updated theme, and you could also get the included 6 months of support. The cost right now is less than updating the service contract alone – this is a huge value!
I would recommend opting for the full year of support for only a little more, this option is only available once and is an even greater value!

Best regards,
Mike