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Viewing 30 posts - 1,951 through 1,980 (of 33,828 total)
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  • in reply to: Layer slider cropped by Enfold #1443020

    Hey zylphe,
    Thank you for your patience, I see many javascript errors on your pahe please try disabling Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enabling Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and your EWWW Image Optimizer plugin and then clear your browser cache and check.
    If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Query from portfolio with related categories #1443018

    Hey Manel,
    Thank you for your patience, the taxonomy name would be a category, portfolio items are a post type.
    If you need further assistance please log in to the support forum and open a new thread If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.
    Please note that using the contact form is not appropriate for support questions.

    Best regards,
    Mike

    in reply to: Burger menu is not working correctly #1443017

    Hi,
    Please try clearing and disabling your caching plugin and then check again. If this doesn’t correct please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Hide small bar above the main menu #1443016

    Hey block4,
    Try going to Enfold Theme Options ▸ Header ▸ Extra Elements ▸ No Phone Number/Extra Info
    Enfold Support 5766

    Best regards,
    Mike

    in reply to: Burger menu is not working correctly #1443014

    Hey kevinsiml,
    Please link to your page so we can examine.

    Best regards,
    Mike

    in reply to: home page config #1443012

    Hey seomar,
    The white bar at the top was due to your LayerSlider having a space above the background image, I changed the background to “cover” and now it is fixed:
    Enfold Support 5758
    To have a different logo on mobile, Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    add_filter('avf_logo','av_change_logo');
    function av_change_logo($logo)
    {
        if(wp_is_mobile() ) {
        $logo = "http://kriesi.at/wp-content/themes/kriesi/images/logo.png";
        }
        return $logo;
    }

    change the url to your new logo image
    The reason your LayerSlider is not showing until someone interacts wih it is due to your WPRocket lazy load, you need to add a exclusion
    Enfold Support 5760
    Your EWWW Image Optimizer is also dong the same thing:
    Enfold Support 5762
    I added these for you please clear your browser cache and check, if you still have trouble clear your server cache or disable both plugins.
    for your last question, do you mean this:
    Enfold Support 5764
    it is in your LayerSlider, please change there.

    Best regards,
    Mike

    in reply to: Images not exist in rankmath sitemap #1443009

    Hi,
    It sounds like this is sorted out now, shall we close this thread then?

    Best regards,
    Mike

    in reply to: Portfolio breadcrumb issue #1443001

    Hi,
    When I check your site I see four portfolio categories:
    Enfold Support 5754
    and the breadcrumbs seem correct for each category:
    Enfold Support 5756
    please explain the error that you see further, perhaps a screenshot would help.

    Best regards,
    Mike

    in reply to: adding captions to featured image in single post #1442998

    Hi,
    Thanks for the feedback, remove the css above and keep the caption in your featured image in the media library, and then try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_post_featured_image_link( $image_link ) {
    	if(is_single() && has_post_thumbnail()) {
    		$image_link = get_the_post_thumbnail();
    		$thumbnail_id = get_post_thumbnail_id();
    		$thumbnail_caption = wp_get_attachment_caption($thumbnail_id);
    		$caption_div = '<div class="featured-image-caption" style="text-align: center;">' . esc_html($thumbnail_caption) . '</div>';
    		$image_link = $image_link . $caption_div;
    	}
    	return $image_link;
    }
    add_filter( 'avf_post_featured_image_link', 'custom_post_featured_image_link', 10, 3 );

    the caption should show like this:
    Enfold Support 5752
    I’m not sure how it will show for your different layouts as the WordPress login above didn’t work for me so I couldn’t test, so give it a try.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey florian_WIO,
    Thank you for the link to your site, this is because it is on the left edge of the page container, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field to move it over a little bit:

    #avia-timeline-1 .av-milestone:first-child {
    	left: 10px;
    }

    This is the expected results:
    Enfold Support 5750

    Best regards,
    Mike

    in reply to: adding captions to featured image in single post #1442968

    Hi,
    Thank you for your patience, please try following these steps, first add a caption to your featured image in the media library:
    Enfold Support 5746
    Then add this css to your child theme stylesheet or the theme option Quick CSS:

    .single-post .single-big a:after {
        content: attr(title);
    }

    and the caption should show like this:
    Enfold Support 5748

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I did mis that. I noticed another error on your page:
    [AVIA-MAP-ERROR] Latitude or Longitude missing. Make sure you did not only enter an address. You need to fetch the coordinates too.
    your map address doesn’t have a city or state, try adding these and then fetch the coordinates:
    Enfold Support 5744
    Best regards,
    Mike

    in reply to: Add Amazon style search bar in top menu #1442962

    Hi,
    When I check your search fits well between the logo and the cart icon:
    Enfold Support 5742
    your css is for screen sizes starting at 990px and above, I guess you could rewite the css for other screens sizes, try modeling the css above for the screen size that you want to change.

    Best regards,
    Mike

    in reply to: Search ajax not showing after update #1442961

    Hey Illingco,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function turn_search_widget_into_ajax_search() { ?>
      <script>
    window.addEventListener('DOMContentLoaded', function() {
      (function($){
      $("#search-6 #searchform").removeClass("av_disable_ajax_search");
    })(jQuery); 
    });
    </script>
      <?php
    }
    add_action( 'wp_footer', 'turn_search_widget_into_ajax_search', 99 );

    Best regards,
    Mike

    Hi,
    You can try and since most of these you are not using on your site you can disable them at Enfold Theme Options ▸ Performance ▸ Disable Template Builder Elements
    Enfold Support 5736
    Blue means that it is disabled, you should see text next to the button unused or in use to help you so you don’t disable elements in use:
    Enfold Support 5738

    Best regards,
    Mike

    Hey robertbwc,
    Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function my_woocommerce_catalog_orderby( $orderby ) {
    	unset($orderby["default"]);
    	unset($orderby["menu_order"]);
    	unset($orderby["price"]);
    	unset($orderby["date"]);
    	unset($orderby["popularity"]);
    	unset($orderby["rating"]);
    	unset($orderby["rand"]);
    	unset($orderby["relevance"]);
            return $orderby;
    }
    add_filter( "avf_wc_product_order_dropdown_frontend", "my_woocommerce_catalog_orderby", 20 );

    it will remove all except Name & ID
    Enfold Support 5734

    Best regards,
    Mike

    in reply to: Padding left + right for header with widget #1442915

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Header Extra element not working correctly #1442914

    Hi,
    Thanks, it looks like it has been changed to “Join Us” so I assume that you have sorted it now now?

    Best regards,
    Mike

    in reply to: How to get a different blog format ? #1442895

    Hi,
    Try adding the custom class larger-thumbnails to the magazine element that you are using on the page and then add this code to the end of your child theme functions.php file in Appearance ▸ Editor:

    function custom_larger_thumbnails_script() { ?>
      <script>
    (function($){
      $('.av-magazine.larger-thumbnails .av-magazine-entry img').attr('width', '180px');
      $('.av-magazine.larger-thumbnails .av-magazine-entry img').attr('height', '180px');
      $('.av-magazine.larger-thumbnails .av-magazine-entry img').attr('sizes', '(max-width: 180px) 100vw, 180px');
      $('.av-magazine.larger-thumbnails .av-magazine-entry .av-magazine-thumbnail').css({'height': '180px','width': '180px'});
    })(jQuery);
    </script>
      <?php
    }
    add_action( 'wp_footer', 'custom_larger_thumbnails_script', 99 );

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

    Best regards,
    Mike

    in reply to: Header Extra element not working correctly #1442893

    Hey SandraSquires,
    Thank you for the link to your site, I assume that you want to change the text “Join us for Lent 2024” but I’m not sure how you would like to change it, the css snippet above doesn’t offer any clues, please advise.

    Best regards,
    Mike

    Hey Susan Desko,
    Thank you for your patience, in order to register for the support forum the first step is to register here, I assume that you have already tried this, when I check your Purchase Code the check returns: ITEM PURCHASE CODE IS INVALID
    perhaps your Purchase Code is incompete, I recommend checking again.
    From your post above it sounds like you can not login to your account, if this is true then you will need to contact Envato because they are the only ones that can create licenses, we can not create or provide licenses and our system only checks with Envato if a purchase code is valid, we don’t have access to the Envato backend.

    Best regards,
    Mike

    Hi,
    Thanks for the login, I’m not sure what could be causing this, but I see that you are using WPRocket, sometimes this has blocked elements if not enough exclusions were added to it’s exclusion field, so to text try disabling this and your lazy load plugin to see if this helps.
    I also see that you have a header.php & footer.php file in your child theme, if these do not match the current footer.php & header.php, it will cause errors in your theme, it is the most common reason for errors after updating. Please try enabling the parent theme and see if the map then shows.
    I also note that you don’t have a Privacy Policy page enabled and your Privacy and Cookies tabs are missing one:
    Enfold Support 5730
    this is what you should see:
    Enfold Support 5732
    try enabling a Privacy Policy page.

    Best regards,
    Mike

    in reply to: Pricing Table Not Aligning #1442870

    Hi,
    Perhaps we will need to try a different solution, please remove the solution above.

    Best regards,
    Mike

    Hi,
    Please include an admin login in the Private Content area so we can examine.

    Best regards,
    Mike

    in reply to: Accordion & Toggles on articles #1442849

    Hey Pierre,
    Thank you for your patience, unfortunately the theme doesn’t have this option, I did find that the Easy Accordion Pro has this feature as shown in this video There may be other plugins that offer shortcodes to do this I’m not sure.
    If you would like to request this feature, the Dev Team has opened a new Github Feature Request for users to place requests and follow them as the Dev Team reviews them.

    Best regards,
    Mike

    in reply to: Mobile Menu Not Working #1442839

    Hey Peter,
    I’m not sure what could be causing this, but you can try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .av-burger-overlay {
        opacity: 1;
    }

    If you need further assistance please log in to the support forum and open a new thread.
    If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

    Best regards,
    Mike

    in reply to: adding captions to featured image in single post #1442837

    Hey williamslyd,
    Can you explain more about what you would like to achieve, a caption under the featured image, or over the image like a overlay? Perhaps a mockup would help.

    Best regards,
    Mike

    in reply to: Adding image to the bottom of the header #1442835

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to add images under the product main image #1442822

    Hey robertbwc,
    The thumbnails under the product image is added via the metabox in the edit page:
    Enfold Support 5728
    To add a video under the product image, this space is the product sidebar, so you can add a sidebar widget with a video, if you want this for only one product or a different video for each product the Widget Options plugin will allow you to select which product pages will show which widget elements

    Best regards,
    Mike

Viewing 30 posts - 1,951 through 1,980 (of 33,828 total)