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Viewing 30 posts - 18,571 through 18,600 (of 35,061 total)
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  • Hi,
    Thanks for the link, so you would like this menu to show on every page but only for mobile?
    When you tried the function above how was it “broken”?
    Please include an admin login in the Private Content area so we can test the function and shortcode.

    Best regards,
    Mike

    in reply to: Error showing #1170379

    Hi,
    Thanks for the login, typically the solution for this is to delete the fonts in the Iconfont Manager, but as you pointed out “Font: 0” returns on each page reload which is strange. Please try upgrading your PHP version to 7.2 or 7.3 and then try deleting it again. I don’t see a caching plugin on your site, is your web server caching? If so please try clearing it.

    Best regards,
    Mike

    in reply to: remove h3 heading from cookie display message #1170375

    Hey megamazl,
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_consent_tag_script(){
      ?>
      <script>
    (function($) {
      $(document).ready(function(){
        function replaceElementTag(targetSelector, newTagString) {
          $(targetSelector).each(function(){
            var newElem = $(newTagString, {html: $(this).html()});
            $.each(this.attributes, function() {
              newElem.attr(this.name, this.value);
            });
            $(this).replaceWith(newElem);
          });
        }
        replaceElementTag('#av-consent-extra-info h3.av-special-heading-tag', '<span></span>');
      });
    }(jQuery)); 
    </script>
    <?php
    }
    add_action('wp_footer', 'custom_consent_tag_script');

    and add this code in the General Styling > Quick CSS field:

    #av-consent-extra-info span.av-special-heading-tag {
    	font-size: 20px;
    	font-weight: 300;
    }

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Cookie Message Box / Message below contact form #1170369

    Hi,
    Thanks for the ftp access, I have updated your theme.
    If you would like me to look at your other error of html code showing on your page I will also need an WordPress admin login.
    Do you know when this started?

    Best regards,
    Mike

    in reply to: Enfold and WPML Language mix since WPML 4.3.5 #1170367

    Hi,
    On this post It looks like the WPML team got this error on their page:

    This element was disabled in your theme settings. You can activate it here: Performance Settings

    To correct they need to go to Enfold Theme Options > Performance > Disabling of template builder elements and choose “always load all elements”
    2020-01-04-145843
    I hope that helps them to recreate your issue to solve, I’m not a WPML expert. Is the “From” the only word not translating?
    2020-01-04-150526
    I may be able to fix that with a script, or I can ask for help from someone on our team with more WPML experience.

    Best regards,
    Mike

    in reply to: Twenty20 arrows #1170365

    Hi,
    Shall we close this thread then?

    Best regards,
    Mike

    in reply to: how to stretch image under color section #1170364

    Hi,
    I see on the page in the Private Content area you have an image element inside of a color section element, this typically will have margin or padding and not stretch full width, please try removing the image element and use the image as a background for the color section.
    But I am not able to view this page on the frontend, I am always directed to /en/ even when I click the Italian language flag and so for mobile, I only see the screenshot I posted above and not the same as the backend?

    Best regards,
    Mike

    in reply to: how to stretch image under color section #1170356

    Hey Matsky1,
    Thanks for the login, when I look at your page the color section background image is different than your screenshot, but it is full width, Please see the screenshot in Private Content area.
    Did you sort this out, or did I misunderstand something?

    Best regards,
    Mike

    in reply to: Error when updating theme #1170348

    Hi,
    Were you able to update? Shall we close this then?

    Best regards,
    Mike

    Hi,
    Glad to hear you were able to sort this out, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Set icon for the label in a form #1170342

    Hey Alexander,
    You can do this with css in your Quick CSS like this:

    label[for="avia_1_1"]:before {
      content: "\e864";
      font-family: entypo-fontello;
      color: #3ec607;
      font-size: 18px;
      padding-right: 6px;
    }

    2020-01-04-132056
    the only trick is that you will have to examine the form html to determine the code for each label, and you should preced the css with the page ID so the icon doesn’t show on every contact form on your site.

    If you need further help with this please link to the form on your site so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Set a link in a widget title? #1170334

    Hi,
    You won’t be able to add a link in the actual widget title, but if you use a “HTML Widget” and leave the “title” field empty you can fake a widget title by using H3 tags and a link like this:

    <a href="/about"><h3>widget title</h3></a>

    2020-01-04-130525
    That way it will look like a widget title and have a link.

    Best regards,
    Mike

    Hey Jak73,
    Thanks for the link, the best approach would be to add a custom ID to the color section in the developer tab, perhaps like “bottom-section” and then use this css:

    #bottom-section .entry-content-wrapper div li {
        color: #fff !important; 
    }
    

    otherwise, you can use this css right now:

    #av_section_1.avia-builder-el-6 .entry-content-wrapper div li {
    color: #fff !important;
    }
    

    Best regards,
    Mike

    in reply to: Seo friendly table of contens plugin for enfold #1170321

    Hey Jak73,
    Sorry I have not seen any posts on table of content plugins for Enfold, but here is a list of ones you can try.
    Alternatively, you can create your own with this article which gives you the html and css you can use in a code block element.

    Best regards,
    Mike

    in reply to: Twenty20 arrows #1170316

    Hey Carsten,
    Thanks for the link, these two plugins are using the same classes and css, I would guess that one plugin took the code from the other.
    Anyways, there seems to be an issue with their css, I recommend contacting the plugin author for updated css to correct this, as we don’t support 3rd party plugins.

    Best regards,
    Mike

    in reply to: change standard h2 heading at post to h4 #1170308

    Hi,
    It looks like you are using a blog element inside of a 1/4 column to simulate a sidebar on your homepage, is this correct?
    I imagine you don’t want the blog element to show the post titles as h5 everywhere it might be used, only in this situation, is that correct?
    We could help with a function that would change the heading size whenever it is used inside of a column that contains a custom class so that you can use this on multiple pages, would that help?

    Best regards,
    Mike

    in reply to: Cookie Message Box / Message below contact form #1170301

    Hey talltini,
    Thanks for the link to your site, In your css “font-color” is not valid, please use “color” like this:

    .avia-cookiemessage-bottom { background: #a1c2a2 !important; color: #f5f5dc !important;}
    .avia-cookie-consent-button { background-color: #f5f5dc !important;}

    Did you add this css to the Enfold Theme Options > General Styling > Quick CSS field:
    2020-01-04-104403
    or did you fill in the fields in the Enfold Theme Options > Advanced Styling > Cookie Consent Message Bar:
    2020-01-04-104240
    If you used the Enfold Theme Options > Advanced Styling > Cookie Consent Message Bar and included the !important; please remove this. If you used Enfold Theme Options > General Styling > Quick CSS then perhaps there is a missing bracket earlier in your css braking your code, please try copying all of your css and add it to WordPress > Customize > Additional CSS as it will check your code for errors and give you hints to repair.
    If this doesn’t help, please include an admin login in the private content area so we can be of more assistance.

    To change the font color of the message below the contact form, Please try this code in the General Styling > Quick CSS field:

    p.av_form_privacy_check.av_contact_privacy_check {
    	color: red !important;
    }

    Please adjust the color to suit.

    I see that you have html code showing on your page:
    2020-01-04-105451
    is this something you are working on?
    I also note that you are using Enfold v4.4.1 with WordPress v5.3.2, you can expect errors with these as Enfold v4.4.1 was not WordPress v5 ready. Please update Enfold, but unfortunately, due to a change at Theme Forest around that version you will need to update via FTP.

    The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.
    If you are not comfortable with this then also include ftp access in the Private Content area and we can assist.

    Best regards,
    Mike

    in reply to: Extremely long load times for logged in users #1170296

    Hi,
    That is good news, shall we close this then?

    Best regards,
    Mike

    in reply to: Extremely long load times for logged in users #1170292

    Hi,
    Happy New Year!
    Glad to hear you have somewhat found the issue. Unfortunately, it looks like you will need to remove functions one at a time to find the error, but since this seems to only occur with logged-in users I would start with functions that include “is_user_logged_in”, “admin_head”, “admin_enqueue_scripts”, “is_admin”, “current_user”
    I would also investigate the custom scripts.

    Best regards,
    Mike

    Hi,
    Thanks for the ftp access, but I was having some trouble uploading, I believe it’s because of my VPN.
    Please see Private Content area.

    Best regards,
    Mike

    in reply to: Maintenance mode issues & social Icon issues #1170282

    Hi,
    Sorry, I was not able to login to test again to see if I can now recreate your issue, please check the login.

    Best regards,
    Mike

    Hi,
    I believe justify-content: space-evenly; works better than justify-content: space-around; in this case.
    I changed your css to this to demonstrate, pleas check:

    .js_active .av-tab-section-tab-title-container { 
        display: flex!important;
        justify-content: space-evenly;
    padding-top: 0px;
    padding-bottom: 0px;
    }

    You can also try these options

    Best regards,
    Mike

    in reply to: i am having a hard time to install the wordpress #1169310

    Hi,
    Thanks for the login, I took a look at your homepage and opened it in the Advanced Layout Builder and it looks correctly, I didn’t save as you said it looked “screwed up” without saving.
    Please include a screenshot of what you are seeing “screwed up” so we can better understand. Or perhaps include a screencast so we can see the steps you are taking.
    you can add screenshots by uploading your images to a service such as postimages.org and pasting the html code, or link given in your post or Private Content area. you can upload a video to DropBox and post the link in the Private Content area.

    Best regards,
    Mike

    in reply to: support for the theme #1169305

    Hi,
    Thank you for the feedback, in this video (#post-1169104): https://www.screencast.com/t/dQblKzer where you use the template to create the page and it shows broken shortcode error:
    2020-01-03-060014
    this means that the template contains the error and can not be used without spreading the error to every new page.
    Then later in the video you used an English template that didn’t seem to contain the error, but you dragged elements from the broken template into the working area:
    2020-01-03-064121
    I recommend trying to create a new Ukrainian translation page from the English page with the duplication function

    In this video (#post-1169110): https://www.screencast.com/t/4OIW3M7VWxa were the page has a shortcode error and you add a new block and remove the old block that “looks” like it contains the error, this typically doesn’t work because were you “see” an error is usually after where an error really occurs. Sometimes the auto-repair function in the parser can repair a page if the error is not too bad, but when it can’t, such as in your case, you will need to delete the page and create a new one, without templates and copied shortcode.

    In this post (#post-1169101) you provided some new information, you said all pages and languages were working correctly before you moved your site to a new host, then this error started showing.
    So this is a very good info, do you still have a backup from the old server before the move? How did you move the site? Can you create a testing sub-domain and try using your backup to recreate your site?

    Best regards,
    Mike

    in reply to: Enfold Avia Builder Text Block list-style-type #1169280

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: support for the theme #1169097

    Hi,
    Thanks for the login but I didn’t find any helpful info in your server logs and your settings look fine. As you pointed out this seems to only occur in the Ukrainian language.
    The shortcode structure is broken as shown in your screenshots:
    https://drive.google.com/file/d/16uuczPSgmjnJvA2YIsU6ZuNT_q0N15JS/view?usp=drivesdk
    https://drive.google.com/file/d/1pRPdUkzbrgZ_pzrc5k3JDKoMVPtKSHAl/view?usp=drivesdk
    2020-01-02-061629
    and the auto repair function in the parser is not correcting.
    Typically this kind of shortcode error is due to incorrect html code in element fields, but in your case it seems to have occurred during the translation. For example you can see this error:
    2020-01-02-064019
    where the e=''][/av_heading] was duplicated. Have you asked WPML if they have seen similar issues with the Ukrainian language?
    Have you tried deleting the Ukrainian pages and re-translating with your other plugins disabled?

    Best regards,
    Mike

    in reply to: Woocommerce 3.8 + Woocommerce Bookings problem #1169087

    Hi,
    Sorry for the late reply, I tested your Bookings plugin with Enfold for the product in the Private Content area and it seems to work for me, please see the screenshot in Private Content area.
    I used the calendar to find dates that were available to book, the next available date was March 7 2020
    then I choose a time, the next available time was 13:00
    then I clicked the “Book Now” button and was taken to the order page to pay.

    I couldn’t see the screenshots you posted above so I’m not sure what they are pointing out.
    Please try these steps and confirm that this also worked for you.

    Best regards,
    Mike

    in reply to: Dataprotection with Enfold? How to set header-tags? #1169086

    Hi,
    So are we to understand that you have followed the recommendation and this issue has now been corrected and we should close this thread?

    Best regards,
    Mike

    in reply to: Enfold and WPML Language mix since WPML 4.3.5 #1169085

    Hey zwachm,
    Sorry for the late reply, I have reviewed your post at WPML and see they have ran a compatibility test in their sandbox and was not able to reproduce your error, they have also asked for you to post what changes in the settings you have made so they can continue testing. Perhaps you didn’t see this request so I’m just trying to point this out so they can continue with the test.

    Best regards,
    Mike

    in reply to: Button on header right hand side #1169084

    Hi,
    Sorry for the late reply, to show the slideshow arrows on mobile, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px){
    .responsive #top .avia-slideshow-arrows.avia-slideshow-controls a {
        display: block !important; 
        opacity: 1 !important; 
    }
    }

    Best regards,
    Mike

Viewing 30 posts - 18,571 through 18,600 (of 35,061 total)