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Viewing 30 posts - 17,851 through 17,880 (of 35,061 total)
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  • in reply to: A couple of questions about demos installation #1192227

    Hi,
    Sorry for the late reply, when I check your site at different screen widths I don’t see a blank space, but this might be possible at odd in-between sizes when you don’t refresh the page.
    Checking different screen sizes on a desktop screen by reducing the screen width of the window can get unexpected results.
    A better approach is to use the dev tools and Toggle the Device Toolbar and click the predefined device sizes such as 320px, 375px, 425px, 768px, etc. and also refresh the page for each size you check.
    Please see the screenshot in Private Content area.
    This way you will see the page as a user on a real device would see it. Think of it like this, a user on a small iPhone, 320px, would never suddenly have their device change to a iPad, 768px, but if they switched to a iPad the page, javascript, and css would be loaded for the iPad.
    I hope I have explained this well.

    Best regards,
    Mike

    in reply to: Text Block blank when trying to edit #1192204

    Hi,
    When I disable your plugins, except for your security plugins and disable your custom portfolio builder elements for the “page”, your page gives the error “Not available” so there seems to be a conflict with these.
    Restoring the plugins and custom function corrects this but still leaves the Uncaught TypeError: _.pluck is not a function error. When you disabled the plugins did you also disable the “Wordfence Security”, “WP Admin UI Customize” and “WPFront User Role Editor”? Can you leave these disabled, I don’t want to get locked out by disabling these.

    Best regards,
    Mike

    in reply to: Change bacground color of sidebar #1192188

    Hi,
    Thank you for the screenshot, the white area to the left of your sidebar is the background of the page, your page has a max-width of 1610px, so on screens above that the page background is seen typically evenly on both sides.
    so you could go to Enfold Theme Options > General Layout > Dimensions and change your max-width
    2020-03-11_043455.png
    or you could use this css to change the background color of the background, but on very large screens the background may also show on the far right side:

    #main > div.main_color.container_wrap_first.container_wrap.sidebar_left > div,#main > div.main_color.container_wrap_first.container_wrap.sidebar_left {
        background-color: lightgray;
    }

    Best regards,
    Mike

    Hi,
    I see that you are using v4.6.3.1, please update to v4.7.3 and provide ftp access so I can temporarily remove your custom postslider.php to see if this brings the post titles back. There have been many changes in the postslider.php since your version so I can’t tell what was changed in your file.
    I’m pretty sure that only changes I recommended before were jQuery, so disabling these should have restored these unless there was an underlying issue with v4.6.3.1 at the same time.

    Best regards,
    Mike

    in reply to: Add a pop up Booking form #1191771

    Hi,
    1) To change the submit button in the popup, I added this css:

    #responsive-form .avia_ajax_form input[type="submit"].button {
    	background-color: #000000;
    	color: #ffffff;
        border-color: #000000;
    }

    2) I see your text in the shortcode “Select the Activities You want to Involved in” above the checkboxes, but it’s not wrapped in a title field shortcode, please try building your form again so the title gets the correct shortcode for the fieldset.
    3) to add a scrollbar to your popup I added this css to your “.white-popup” class in your Quick CSS:

        overflow-y: auto;
        height: 600px;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Alt for transparent header image #1191764

    Hi,
    Please try going to your media library and ensuring your title and alt fields are filled in for the image, on my site once I filled these in the alt & title were added to the transparent logo image.
    2020-03-10_044326.png
    2020-03-10_044453.png

    Best regards,
    Mike

    in reply to: menu-item-xxxx > a:after and icon color #1191758

    Hi,
    To remove the blue on hover, please remove these two rules from my post above:

    #top #wrap_all .header_color.av_header_transparency #menu-item-1869:hover > a:after {
        content: '\e877';
        font-family: 'entypo-fontello';
        padding-left: 5px;
        padding-right: 1px;
        position: relative;
        color: #50C6DB !important; 
        font-size: 14px !important;
    }
    #top #wrap_all .header_color.av_header_transparency #menu-item-4579:hover > a:after {
        content: '\e877';
        font-family: 'entypo-fontello';
        padding-left: 5px;
        padding-right: 1px;
        position: relative;
        color: #50C6DB !important; 
        font-size: 14px !important;
    }

    Then clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you for the screenshot and link, I assumed that you wanted the placeholder color to be gold in the red fields, to match your color scheme, if not feel free to adjust the color to suit.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top .main_color input[type="text"]::-webkit-input-placeholder, #top .main_color select::-webkit-input-placeholder,#element_avia_6_1 span.value_verifier_label {
    	color: #e69d37 !important; 
    }

    Best regards,
    Mike

    in reply to: Text Block blank when trying to edit #1191471

    Hey Micheal0424,
    Thanks for the login, I see you are getting the error:

    Uncaught TypeError: _.pluck is not a function

    I see that you have portfolio builder elements on the “page” I also see that you tried to disable the plugins, can we also try to see if the error message changes?

    Best regards,
    Mike

    Hi,
    Glad to hear you have it sorted out now, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Knowledge Base icon not provide in the template #1191444

    Hi,
    Please see the link in the Private Content area.

    Best regards,
    Mike

    in reply to: Remove Category Pages? #1191433

    Hi,
    According to this article this function should work. Try adding this code to the end of your functions.php file in Appearance > Editor:

    /* Remove archives */
    function meks_remove_wp_archives(){
      //If we are on category or tag or date or author archive
      if( is_category() || is_tag() || is_date() || is_author() ) {
        global $wp_query;
        $wp_query->set_404(); //set to 404 not found page
      }
    }

    Best regards,
    Mike

    in reply to: Update has broken my Code #1191429

    Hey 4Guys Autobarn,
    When I check your site I see the error:

    Uncaught TypeError: Cannot read property 'insertBefore' of null at a.yepnope.injectJs modernizr.min.js

    and:

    Search engine failed to load. Refresh page or try again. Cause: Run is not defined

    I recommend ensuring that Enfold Theme Options > Performance > Load jQuery in your footer in not enabled and that no other caching or minifying plugins are loading your jQuery in the footer.
    Otherwise, it looks like a issue with your script.

    Best regards,
    Mike

    in reply to: direct link to content element tab #1191423

    Hi,
    Sorry, that won’t work, same reason as above.

    Best regards,
    Mike

    in reply to: Add a pop up Booking form #1191420

    Hi,
    I have checked your /two-night-package/ page, getting the custom class “open-popup-link” to be in the “a” of the button can be tricky because normally the button wants to add the class to the “div” of the shortcode, I added the working button code to the top of the code block so you can copy and reuse if you like. If you have multiple popups on the same page you will have to give each a different ID.
    Please check the "popup" button.

    Best regards,
    Mike

    in reply to: menu-item-xxxx > a:after and icon color #1191410

    Hi,
    Thank you, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top #wrap_all .header_color.av_header_transparency #menu-item-1869 > a:after {
        content: '\e877';
        font-family: 'entypo-fontello';
        padding-left: 5px;
        padding-right: 1px;
        position: relative;
        color: #fff;
        font-size: 14px !important;
    }
    #top #wrap_all .header_color.av_header_transparency #menu-item-1869:hover > a:after {
        content: '\e877';
        font-family: 'entypo-fontello';
        padding-left: 5px;
        padding-right: 1px;
        position: relative;
        color: #50C6DB !important; 
        font-size: 14px !important;
    }
    #top #wrap_all .header_color.av_header_transparency #menu-item-4579 > a:after {
        content: '\e877';
        font-family: 'entypo-fontello';
        padding-left: 5px;
        padding-right: 1px;
        position: relative;
        color: #fff;
        font-size: 14px !important;
    }
    #top #wrap_all .header_color.av_header_transparency #menu-item-4579:hover > a:after {
        content: '\e877';
        font-family: 'entypo-fontello';
        padding-left: 5px;
        padding-right: 1px;
        position: relative;
        color: #50C6DB !important; 
        font-size: 14px !important;
    }

    After applying the css, Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Gallery layout edit #1191398

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: There has been a critical error on your website. #1191334

    Hey marqattack,
    Thank for the login, what was the critical error you were getting before?
    I didn’t see any issues right now so I guess we will have to wait to see if it happens again.

    Best regards,
    Mike

    in reply to: Where do I edit the © text in my footer? #1191328

    Hi,
    Please try updating, The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    in reply to: Problem upload theme #1191326

    Hey andreathebox,
    Please check that the file you are uploading doesn’t have another zip inside called “enfold.zip” You could be uploading the file that also includes your extras, your file should only include these:
    2020-03-08_170607.png

    Best regards,
    Mike

    Hi,
    I add the css to the WordPress > Customize > Additional CSS field, it seems to be working good, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Header Logo center, Menu below -> Scroll out only logo #1191318

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Add a pop up Booking form #1191316

    Hi,
    Yes it should be in your functions.php
    Yes that is what goes in the code block
    I see you were using the “Block Editor” I switched you to the “Classic Editor” and now if you open a new post you will see more in the shortcode wand.

    Best regards,
    Mike

    in reply to: Sticky Menu on Mobile not sticky #1191313

    Hi,
    In the theme settings for the sticky header it is noted that the setting is “ignored on smartphones”
    Please try the css posted above by @Guenni007 for a mobile sticky header.

    Best regards,
    Mike

    in reply to: WP error in Enfold / Consultant #1191312

    Hi,
    Thank you for the login, I see that you are using Enfold v3.6.1 we are now at v4.7.3 with WordPress v5.3.2
    You will need to update via FTP The easiest and safest way to do this is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    If you don’t feel comfortable doing this, please include FTP access and a link to your new theme files in the Private Content area and we could assist.

    Best regards,
    Mike

    in reply to: Main menu sublevel links #1191311

    Hi,
    Sorry for the late reply, thanks for the login, on the “at” the shooting sub-menu was all “pages” and on the “en” site shooting is a “mega menu” with columns.
    I changed the “at” site they are now the same, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Hide classic section one pages #1191310

    Hi,
    Thanks for the login I took a look at your settings and found that you are using v4.2 we are currently at v4.7.3
    I recommend updating, but due to how Envato changed their API for a Token system you will have to update via FTP.
    The easiest and safest way to update is to download the newest version from Theme Forest and rename your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and check that your site is working correctly.
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” folder to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Once you are happy you can delete the “enfold-old” folder via ftp, (not the WP theme page)
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    If you don’t feel comfortable doing this, please include FTP access in the Private Content area and we could assist.

    Best regards,
    Mike

    in reply to: menu-item-xxxx > a:after and icon color #1191308

    Hi,
    Sorry for the late reply, please link to the specific page with the icon issue, I looked through some of your pages but didn’t see it.

    Best regards,
    Mike

    in reply to: Can't Remove Footer Widgets in Enfold #1191306

    Hi,
    This sounds like one of the demo widgets, please try placing an empty widget in the field, this will prevent it from showing.

    Best regards,
    Mike

    in reply to: Open contact form on portfolio page #1191303

    Hi,
    This looks like the portfolio ajax where the contact form is added instead of the portfolio item.
    2020-03-08_135835.png
    2020-03-08_140127.png

    Best regards,
    Mike

Viewing 30 posts - 17,851 through 17,880 (of 35,061 total)