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Viewing 30 posts - 16,381 through 16,410 (of 35,063 total)
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  • in reply to: Integrating toolset #1234654

    Hi,
    Sorry for the late reply, I believe you are looking for this snippet. Please let us know if this helps.

    Best regards,
    Mike

    in reply to: WooCommerce – Product Page Template for CSV-Upload #1234651

    Hey Christin,
    Sorry for the late reply, the first link above to the Shop Demo is the default product page, the other two were created with the Advanced Layout Builder using the woocommerce elements in the “Plugin Additions” tab.
    2020-08-02_103743.png
    Please note that the Advanced Layout Builder for products will not work with all WooCommerce Extensions.
    As for importing products via CSV for custom product pages, I tried researching this “issue” but only found one thread about this and it was about using the plugin WP All Import.
    You can import your products via a woocommerce CSV file by going to WordPress > Tools > Import > WooCommerce products (CSV)
    2020-08-02_105358.png
    For example, the woocommerce plugin includes a sample CSV import file at: \wp-content\plugins\woocommerce\sample-data\
    After the products are imported successfully and if you wish to change them to “custom product pages” with the Advanced Layout Builder, simply open the Advanced Layout Builder and edit to suit.
    Since the sample products were created with the Classic Editor and then exported, they will be imported the same.

    As for editing PHP files to create your “certain screen design”, while you can create many layouts with the Advanced Layout Builder, sometimes this is not enough to match the desired design, in this case you may need to edit the files in \enfold\config-woocommerce\. In these cases I would recommend hiring a freelancer to make the changes for you as it is not an easy task.

    Best regards,
    Mike

    in reply to: Tab Section Problem after Update #1234623

    Hi,

    @Cloudypro
    & @parosweb, thanks for confirming that this helped, I will update once we have an official patch, thanks for your patience.

    Best regards,
    Mike

    in reply to: page builder not working! #1234618

    Hi,
    Sorry for the late reply and thanks for the admin login and ftp access. I found that your page has a broken html tree, that is your “code block” element with the Mailerlite form seems to have unclosed tags that is braking the page.
    Since you have the Avia Layout Builder Debugger enabled I was able to copy most of the page shortcode, without the code block, and create a test page.
    The test page seems correct on the frontend and the backend is editable.
    Please carefully check the test page elements as they are without the code block element to ensure they are correct, then if you link to the code you wish to add to the code block element I can check it for you and add it.

    After we are able to update the test page to the way it should be we can delete your broken page.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1234597

    Hi,
    Thank you, Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .html_header_top.html_header_sticky #main {
        padding-top: 46px !important;
    }

    Best regards,
    Mike

    in reply to: Tab Section Problem after Update #1234553

    Hi,
    @guenni007 Thanks for explaining how you were able to reproduce the issue and suggesting to add a title to solve as a quick fix.
    @cloudypro, @parosweb, & @guenni007
    I found in the file:
    \wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\tab_section\tab_sub_section.php on line 585, there is a new line of code and disabling it seems to solve the issue.
    I will be reporting this to the dev team for review & I’m sure they will correct this line, but if you would like to try this “hack” please create a fallback copy of your current tab_sub_section.php file and then replace it with this file:
    deleted
    Then clear your browser cache and any cache plugin, and check.

    Once I hear back from the dev team with an official patch I will report back. Thank you for your patience.

    Best regards,
    Mike

    • This reply was modified 5 years, 6 months ago by Mike. Reason: removed old temp fix link
    in reply to: Pb Editeur de formulaire plugin Thrive Leads et Enfold #1234530

    Hi,
    Thanks for the feedback.

    Best regards,
    Mike

    in reply to: WPML & Masonry / Magazine #1234507

    Hey Wolfgang,
    Sorry for the late reply, I’m not sure which page shows your error, but I did find that your plugin “WP-Sweep” is listed as “incompatible” with WPML. Please see this support thread from 2 months ago:
    WARNING! Sweep “Unused Terms” breaks WPML!!
    So perhaps this is the cause, do you have a backup of your database before you used WP-Sweep when it was working correctly?

    Best regards,
    Mike

    in reply to: Tab Section Problem after Update #1234506

    Hi,

    @Cloudypro
    Sorry for the late reply and thanks for the link, I have taken a look at your page and see the issue but I don’t quite see the cause, it seems to happen to the “person” icon tab which shows the wrong tab, but if I click each tab backwards stating from the “headphone” icon, each tab works ok, mostly.

    Please include an admin login in the Private Content area so we can investigate further.

    Have you tried disabling your plugins to check for a conflict? I understand that this just occurred after an update, but it’s good to test this to rule out plugin updates also.

    Best regards,
    Mike

    in reply to: Mobile formatting #1234500

    Hi,
    Sorry for the late reply and thanks for the link but the login token seems to have expired.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
      #top.page-id-824 #av_section_2 > div > div > div > div > div:nth-child(4) {
      display: flex !important; 
      flex-wrap: wrap !important; 
      }
      #top.page-id-824 #av_section_2 > div > div > div > div > div:nth-child(4) > div.avia-builder-el-18 {
          order: 2 !important; 
      }
      #top.page-id-824 #av_section_2 > div > div > div > div > div:nth-child(4) > div.avia-builder-el-23 {
          order: 1 !important; 
      }
      }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Links do not open in a new tab #1234497

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    Are you able to create a staging site for us to test? Please note that there are many plugins that have issues with Enfold’s builder, and it is not always directly, so I recommend testing Enfold & Thrive Leads together without other plugins or caching and minifying.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply and thanks for the login & the clear steps to follow, so when the thrive architect builder hangs you are getting this error in the console:

    post.min.js?ver=5.4.2:2 Uncaught ReferenceError: pagenow is not defined
        at HTMLDocument.<anonymous> (post.min.js?ver=5.4.2:2)
        at i (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)
        at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)
        at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)
        at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-draggable,jquery-ui-drop&load[chunk_1]=pable&ver=5.4.2:2)

    Please see the screenshots in Private Content area.
    I also see that you are using Enfold v4.6.3.1, this version had many issues, please update your them to the latest version (v4.7.6), to update this version you will have to update via FTP.
    If you would like help with this please include FTP access in the Private Content area plus a dropbox link to your theme files that you download from your Envato account.
    Have you tried to deactivate your other plugins to see if this helps? It seems that the thrive support only checked if their plugin will work with the default WordPress theme, I’m surprised that they didn’t see this error?
    Lets update the theme first and then investigate further.

    PS, does your webhost have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so we can test on it deactivating and removing things and your live site will stay up and running, untouched. You can always ask your webhost to help you with setting this up if you want.

    Here are some screenshots of what it would look like:
    staging-1.jpg
    staging-2.jpg

    Best regards,
    Mike

    in reply to: AMP for wordpress is not working on your theme #1234151

    Hi,
    Sorry for the late reply, AMP tries to re-create the pages with alternative html and strips out css from the page, I don’t see what is braking the slider, Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    Hi,
    Thank you for the feedback, I recommend Barry’s approach, and see if you can disable “mod_autoindex”, please ask your webhost for assistance. I would also check your .htaccess file for Options +Indexes and change to or add Options -Indexes as this link pointed to.
    As for just ignoring them, you can do that but I believe someday they may show up next to your keywords, I’m not an Apache expert, and I had not heard of “mod_autoindex” before, but after reading the links this does seem to be the answer.
    So if you can try this and report back in a few weeks to see if these Google results have dropped, it would be great.

    BTW, William is correct about Google needs access to all assets like css & js, but within the /framework/ directory the assets are for the backend admin view, and not the frontend of your site.

    PS, after trying this you will probably need to go to your Google Webmaster account and request a new index or submit a “sitemap” to force a re-index to drop the other results, and then wait a few weeks.

    Best regards,
    Mike

    in reply to: Remove current portfolio post from portfolio grid #1233742

    Hi,
    Please include an admin login in the Private Content area so we can investigate further.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1233741

    Hi,
    Thanks for the screenshot, but I’m not sure what we are looking at, what is “white panning over the grey of the title”?
    Perhaps try this css:

    .html_header_top.html_header_sticky #main {
        padding-top: 46px !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Google Star Snippet by ProvenExpert #1233739

    Hi,
    Very good, we will leave this open until we hear back from you.

    Best regards,
    Mike

    in reply to: Remove Lightbox in single posts correctly #1233738

    Hi,

    @peterolle
    , did you find this reply to solve your issue?
    I carefully tested this on a new install, if this didn’t help & you cleared your caches, please link to your test page so I can check the structure.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply and thank you for the login, I took a look at your site and found that you had many insecure font warnings for a Google Font, I added this meta tag to your header and the url’s were changed to https and are now secure.
    This is the code I added to the end of your functions.php file in Appearance > Editor:

    function add_custom_meta(){
    	?>
    	<meta http-equiv="Content-Security-Policy" content="upgrade-insecure-requests">
    	<?php
    	}
      add_action('wp_head', 'add_custom_meta', 1);

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: unable to Import: Enfold 2017 Demo #1233391

    Hi,

    @hankboomer
    That would probably be a better approach.


    @tracybrinkmann
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    Hi,
    @Omery I have replied to your thread about this issue, please review and continue the discussion there.

    Best regards,
    Mike

    in reply to: Learndash- Page settings and ALB #1233237

    Hi,
    The black part of the screen seems to be due to the plugin “wp content copy protector”, please see the screenshot in Private Content area.
    So please set the settings to allow the page to be seen or perhaps it doesn’t work with Learndash and you will have to try a different approach?

    Best regards,
    Mike

    in reply to: Links do not open in a new tab #1233231

    Hi,
    Thank you for the login, I see your plugin “WP Accessibility” is removing the target attribute from links
    2020-07-25_144902.png
    I unchecked this option and now your links open in a new tab.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1233227

    Hi,
    Thank you for your patience, I Enabled the Avia Layout Builder Debugger and evaluated your page code and found that you had a rouge </div> in the text element KOH HAA YAI DIVING SITE: THE CAVE. at the very end the Ocean.</div>
    Perhaps you copied the text from somewhere else and you didn’t see the rouge closing tag.
    So I removed it and now your page and sidebar load correctly.
    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Remove Lightbox in single posts correctly #1233195

    Hi,
    Sorry for the late reply, for each post type the div with the classes big-preview single-big is used at the top of the post to hold the top element, so to only block the image click of a standard post, and not the gallery, video, audio, etc. posts
    please add the post type to the css like this:

    .single-format-standard .big-preview.single-big {
        pointer-events: none !important;
    }

    this will not effect the gallery element on other pages because it doesn’t use the classes big-preview single-big
    please remove your other css and add this and then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Post entries by author and post format links #1233022

    Hi,
    Sorry for the late reply, and thanks for your feedback, indeed the post type “link” is not working as expected on the author archive page. In my tests with a clean install the post type “link” on the author archive page doesn’t link to the external link such as the category & tag archive pages, but it doesn’t matter where the excerpt is placed, in the excerpt field or in the post field.
    link-post-type.jpg
    So I’m not sure why on your install it seems to matter where the excerpt is placed, perhaps it is related to some of your other customizations, but I believe the first step is to get the “link” post type to work on the author page for a clean install and then see how the excerpts behave on your install.
    I was not able to correct this so I submitted a request to the dev team to review. I will update this thread when the dev team replies. Thank you for your patience.

    Best regards,
    Mike

    Hi,
    Sorry for the late reply, try adding “Disallow: /framework/” to your robots.txt
    These don’t need to be indexed.

    Best regards,
    Mike

    in reply to: Side Bar image top margin #1232587

    Hi,
    Thank you for the feedback, I now see that you have been using laptops so I imagine your screen width is about 1440px, and at about that width I see this error. My desktop is larger than this so I was missing it.
    What is your max screen resolution for your laptops?

    Best regards,
    Mike

    in reply to: Links do not open in a new tab #1232575

    Hi,
    Thank you, I’m getting an unknown user error, please check.

    Best regards,
    Mike

Viewing 30 posts - 16,381 through 16,410 (of 35,063 total)