Hey sanfairyanne,
Sorry for the late reply, for your second question I believe you need the add the MIME type AddType application/vnd.google-earth.kml+xml .kml to your .htaccess file.
Please try adding this and then clear your browser & server cache and test.

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the link to your page, but I don’t see any extra space after the header and the top image, please try posting an image with the extra space highlighted.
To add a screenshot please try using https://savvyify.com/img/ and pasting the image URL in your post.

Best regards,
Mike

Hi,
Sorry for the late reply, and thanks for the mockup image, the easiest way to do this would be to find a set of SVG icons that you like and then upload to fontello to create an icon font pack that you can upload via the theme “Iconfont Manager”
Then you will be able to choose them from the Icon element.

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the link, I tested your site on GTmetrix and it didn’t show any “bad requests” and my browser also didn’t report any 404’s
Are you still experiencing this and can you upload a screenshot of where to see this on GTmetrix?

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
@KulturDesign glad to hear that @Guenni007 was able to assist, we will close that as requested, thanks for using Enfold.

Best regards,
Mike

Hi,
Glad to hear that you have sorted this out, we will close this thread as requested, thanks for using Enfold.

Best regards,
Mike

Hi,
Thanks for sharing your error log, from what I see you are getting an access denied error from your server for mod_qos(067) QS_ClientEventLimitCount rule

Defines the maximum number of requests having the defined environment variables (QS_Limit by default) set allowed within the defined time (default is 600 seconds). Requests from client IP’s reaching this limitation are denied for the specified time (blocked at request level).

Please see these links: QS_ClientEventLimitCount & mod_qos(067)
So my understanding of this is that your mod_qos rules are triggering an event, please try asking your webhost about this as I’m not sure which settings should be changed on your server.

Best regards,
Mike

Hi,
Sorry for the late reply, I was able to login now and the frontend of your site seems to run well, but it still seems to hang on the backend when checking the product variations and prices. In my test, it seems like after trying to check the product variations on the backend, and then leaving and going to the frontend, the site still hangs without an error message.
Have you tried disabling your other plugins to check for a conflict? Also please try checking your server error log for error.

Best regards,
Mike

Hi,
Sorry, did you find that the highlighting is working correctly now?
The other css is in place and looks like it is working, please see the screenshot in the Private Content area.

Best regards,
Mike

Hi,
Thank you for pointing that out,🤦‍♂️ so considering the difference between your homepage & your test page I removed the code block contents at the bottom of the page which is an iframe for google maps? This restored all of the images.
I added it back for you to review, please try removing it and checking the code.

Best regards,
Mike

Hi,
Thank you, I adjusted, please clear your browser cache and check.

Best regards,
Mike

Hi,
We will leave this open to hear back from you.

Best regards,
Mike

Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.

For your information, you can take a look at Enfold documentation here
For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

Best regards,
Mike

Hi,
Sorry for the late reply and thanks for the login, I checked your page on Windows 10 Chrome, Firefox, Edge, and on Mac Safari & Chrome, but the image “TTG-slogan-TTG-2021_2-833×1030.png” (glass 2021) image shows for me.
My first thought was that you had Lazy Loading enabled in the theme settings and was also using a plugin for Lazy Loading, but I don’t see that is true, and since I see the images it must be something else.
Do you still see this error? What OS & browser are you using?

Best regards,
Mike