Forum Replies Created

Viewing 30 posts - 15,391 through 15,420 (of 35,070 total)
  • Author
    Posts
  • in reply to: Edit tab links to avoid accent issue #1274667

    Hi,
    Sorry for the late reply and good point, sorry I misunderstood. I have submitted this issue to the dev team for review and will reply when we hear back from the dev team. Thank you for your patience.

    Best regards,
    Mike

    in reply to: Mailchimp stuck at sending #1274379

    Hi,
    Very good, we will keep this open until we hear back from you.

    Best regards,
    Mike

    in reply to: Custom Shop Page – Slide Show and White Space #1274377

    Hi,
    Very good, we will close this then. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Masonry Grid Issues #1274376

    Hi,
    Thank you for the feedback, I checked your new post and found that it doesn’t include the different images sizes that it should, as your older post does. Please see the screenshots in the Private Content area.
    I believe that a plugin is preventing the media upload from creating all of the “thumbnail” [image] sizes, I tried disabling some options in some of your plugins and tried uploading the featured image again but the new sizes don’t seem to have been created.
    I restored all of my changes from today’s test, please try disabling your plugins and reupload a test image until the images sizes are created.
    I suspect these plugins, based on their image settings:
    Autoptimize
    JetPack
    Compress JPEG & PNG images
    Lazy Load – Optimize Images
    Smash Balloon
    WP Rocket
    WPGeared Speed Optimization

    *If this setting is your intention and you would like to force the single post featured image to full view on desktop you could use this css:

    @media only screen and (min-width: 1440px) { 
    #top.single-post .fullsize .template-blog .big-preview img {
        height: 95vh !important;
    }
    }

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: Display Categories on Blog Post Overview Page #1274225

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Custom Shop Page – Slide Show and White Space #1274219

    Hi,
    Thank you for the feedback and the login, for this example please see the page in the Private Content area.
    I copied your shop page slider & widgets shortcode and added to this function in your functions.php file:

    In the shortcode I included custom classes and then added this css:

    #top .customsection {
    	width: 80%;
    	margin: auto;
    }
    #top .customsection > .flex_column_table:nth-child(1) {
    	margin-top: 50px;
    }
    #top .customsection > .flex_column_table {
    	width: 33% !important;
    }
    html {
    	background-color: #fff;
    }

    So this was meant to only show the slider and widgets on product category pages, which works, except it is also showing on your “shop” page and causing a conflict. Try removing changing your shop page back to the default to see if either this shows correctly or doesn’t show at all on the “shop” page, but does on the category pages. If it does we can adjust it further.

    Best regards,
    Mike

    in reply to: Mailchimp stuck at sending #1274054

    Hi,
    Thank you, in my tests, when the MailChimp form is summitted an error occurs: jquery.js?ver=1.12.4-wp:formatted:4206 POST https://www.your-domain.info/audioplayer/6064/
    so for some reason the audio plugin is firing when the mailchimp form is summitted, perhaps this is an issue that the audio plugin has a solution for, please try asking them if they have seen this before.
    2021-01-20_063742a.jpg
    when I follow the browser console error, it seems to point to a CORS related function:
    2021-01-20_071225.jpg

    Best regards,
    Mike

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Mailchimp stuck at sending #1273697

    Hi,
    Thank you, can you please try installing the jQuery Migrate Helper plugin and then test your Html5 Audio Player PRO plugin.
    If it still doesn’t work correctly I’ll test further.

    Best regards,
    Mike

    in reply to: Different font – full-width slider element #1273694

    Hi,
    Thank you for adding the screenshots, I see that in your screenshot the mega-menu is showing, but it is not for me:
    2021-01-16_044746.jpg
    which is strange, does your sandbox site use server caching, or any caching plugins? Could you try clearing them?

    Best regards,
    Mike

    in reply to: language flags mobile menu #1273340

    Hey melanie_erfrischt,
    Sorry for the very late reply and thanks for the link, please try this css to adjust the header items away from your logo on mobile.
    Please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 430px) { 
    	#menu-item-shop .cart_dropdown_link {
        padding: 0 0 0 20px !important;
    	}
    	.responsive #top #wrap_all .container.av-logo-container {
        width: 100% !important;
        max-width: 100% !important;
    	}
    	.responsive #top #header_main > .container .main_menu .av-main-nav > li > a {
        padding: 0 0 0 10px !important;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thank you for the feedback, I do not know if this worked before, but this does follow the long-standing WordPress image issue for images that are not “installed” will not show, such as images that are FTP into the file system and not uploaded though the “media library”. Perhaps you are aware of this issue and how it relates to your issue?
    So with this in mind, I asked if you were trying to “not” import the images with WP All Import and are relying on the URL to include the image, which would not work because you will also need the correct attachment ID, which means the image needs to be imported.
    Please review this WP All Import documentation on how to also import the images with WP All Import.
    I also note that your site is running WordPress 5.6, which has been reported to have 197 bugs, you could try to downgrade to WP v5.5 to see if this issue conteues, but I believe the correct solution is to include the images with your WP All Import.

    Best regards,
    Mike

    in reply to: Sidebar will not be shown #1273296

    Hi,
    Glad to hear that you have sorted this out, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Mailchimp stuck at sending #1273292

    Hi,
    Thank you for the feedback and for the clone login, I first tried to disable the WordPress Book List plugin but the Mailchimp form still didn’t work, I then disabled all of your plugins except the WP Mail SMTP which is used for sending the emails, then the form worked.
    I then tried enabling the Html5 Audio Player PRO plugin, based on the errors I saw earlier, and the form failed again.
    So it seems that it was the Html5 Audio Player PRO plugin, or one of the other plugins or a combination of plugins, please try activating the plugins one at a time and test the form between each one until the form breaks.
    Try saving the Html5 Audio Player PRO & WordPress Book List plugins for last in your tests, as I believe it’s one or both of these.

    Best regards,
    Mike

    Hey webWahine,
    Sorry for the very late reply and thanks for the login, the class header-scrolled is only added with some header setups, in your case the class av_header_transparency is removed on scroll, so I changed your css to this:

    .page-id-11 #header.av_header_transparency .logo,
    .page-id-44 #header.av_header_transparency .logo {
        display: none!important;
    }
    
    .page-id-11 #header:not(.av_header_transparency) .logo,
    .page-id-44 #header:not(.av_header_transparency) .logo {
        display: block!important;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Edit tab links to avoid accent issue #1273163

    Hey albertgarduno,
    Sorry for the very late reply, try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_script() { ?>
        <script>
    (function($){
      $(document).ready(function(){
      $('html[lang="fr-FR"] #av-tab-section-1 > div > div.av-tab-section-tab-title-container a:first').each(function(){
        var tabtitle = 'preparation';
        $(this).attr('href', '#' + tabtitle);
    
    });
    });
    })(jQuery);
    </script>
        <?php
    }
    add_action('wp_footer', 'custom_script');

    Then clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Custom Shop Page – Slide Show and White Space #1273158

    Hi,
    Glad to hear this helped, for your white space try this css:

    #top.archive #after_full_slider_1 > div > div {
    	padding-bottom: 0 !important;
    }

    For adding your widget section above your product grid on archive pages, we could try to inject the element shortcode in the functions.php like this example:

      add_action('ava_after_main_container', 'ava_after_main_title_mod');
    function ava_after_main_title_mod() {
    	if(is_woocommerce()) {
    		echo do_shortcode("[av_sidebar widget_area='Shop Overview Page']");
    	}
    }

    If you include your admin login in the Private Content area we could try to customize this for you.

    Best regards,
    Mike

    in reply to: Hotel demo #1272987

    Hey jakobl1976,
    Sorry for the very late reply, the Hotel demo demonstrates the WooCommerce Bookings plugin, which needs to be active to allow date based bookings.
    2021-01-16_183226.jpg

    Best regards,
    Mike

    Hey webWahine,
    Sorry for the very late reply, thanks for sharing your css but a link can not be added through css, I believe the link you are referring to is the burger menu hash link to open the menu, and not an additional link next to the menu.
    This script is an example that would create a link next to the burger menu

    function custom_script() { ?>
        <script>
        (function($){
      $(document).ready(function(){
    $('.av-burger-menu-main').append('<a href="/register/" class="register-link">Register</a>');
    $('a.register-link').css({ 'padding-left': '10px','font-size':'16px','display':'inline'})
    $('.av-burger-menu-main a').css({'display':'inline'})
    });
    })(jQuery);
    
        </script>
        <?php
    }
    add_action('wp_footer', 'custom_script');

    Try adding this code to the end of your functions.php file in Appearance > Editor and adjust the link to suit.

    Best regards,
    Mike

    in reply to: Mailchimp stuck at sending #1272979

    Hi,

    @mvanbokkel
    sorry for the very late reply and thanks for the login, I’m seeing some errors in the browser console when testing your Mailchimp widget. I disabled your custom 404 page in the theme settings as part of my test, along with disabling your “Disable jQuery Migrate” & “Load jQuery in your footer”. I created a blank test page but noted your wp booklist plugin seems to be loading its content and echoing it in the browser console, I was hoping to test the form without the booklist plugin loaded to see if there is a conflict, did you try disabling your plugins and check for a conflict? Can I try this?
    Can you clone this site to a staging site so we can test without affecting the live site?

    Best regards,
    Mike

    Hi,
    Sorry for the very late reply and thanks for the links, video, and login.
    I was able to copy the test page shortcode to my localhost and I found that your shortcode is missing the image attachment ID:
    2021-01-16_153349.jpg
    This information is required, it looks like your WP All Import is missing it somehow. In my tests I found that the color section retained the URL to the image in the shortcode, but there is no attachment ID for the image, and this is what WordPress is looking for. Yet because this image doesn’t exist on my server, there is no correct attachment ID to use, thus the image won’t show.
    If I then open the color section and click on the image thumbnail and upload that image to my localhost the shortcode is updated with the correct attachment ID and the image shows.

    So I don’t know if your WP All Import is missing the attachment ID, or if during the import the actual attachment ID for the newly imported image is different and the error results in the ID being removed, or if your not importing the images and are relying on the URL to include the image, which would not work because you will also need the correct attachment ID.

    Best regards,
    Mike

    in reply to: Shortcode in Porfolio Excerpts #1272962

    Hey teamvelocitymarketing,
    Sorry for the very late reply and thanks for the links, I tested the Sassy Social Share shortcode in my portfolio items excerpts after editing my portfolio.php following the steps posted here and it worked.
    If this is the same solution you already tried this please disable your plugins and check again, if this doesn’t help, please include an admin login and ftp access in the private content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: Sidebar will not be shown #1272957

    Hey rixi,
    Sorry for the very late reply and thanks for the links. It seems that your sidebar is showing now, have you already sorted this out?

    Best regards,
    Mike

    in reply to: Read more button after excerpts in Masonry Blog #1272955

    Hi,

    @pixopolis2222
    , sorry for the very late reply and thank you for your point, unfortunately, Victoria is not available at this time so I assume that she used the code from this thread that she linked to above, please note the reply post that included a modification.
    Victoria also linked to this post, but I don’t believe it’s the one she used, but feel free to try both.
    If this doesn’t help please open a new thread so we can assist, and include your admin login in the Private Content area, but as this is not your thread your login info will not be private if posted here.

    Best regards,
    Mike

    in reply to: Display Categories on Blog Post Overview Page #1272954

    Hey bewelltended,
    Sorry for the very late reply and thanks for the links, please add the following filter in your child theme functions.php to display the categories on a grid layout:

      add_filter('avf_postslider_show_catergories', 'avf_postslider_show_catergories_mod', 10, 1);
      function avf_postslider_show_catergories_mod($category) {
    	   $category = 'show_business'; // or show_elegant
    	  return $category;
      }

    Best regards,
    Mike

    in reply to: Custom Shop Page – Slide Show and White Space #1272949

    Hey Nik,
    Sorry for the very late reply and thanks for the links.
    1 + 3) To stretch the slideshow full-width on the shop page that you linked to, and remove the grid container top padding, please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    #top.archive #main > .template-shop > div {
    	width: 100% !important;
    	max-width: 2500px !important;
    	padding: 0 !important;
    }
    #top.archive #main > .template-shop > div > main {
    	max-width: 1310px !important;
    	padding-top: 0 !important;
    	padding-left: 7%;
    }
    

    After applying the css, please clear your browser cache and check.

    2) The category (archive) pages are created automatically and are not editable with the Advanced Layout Builder, so to add widgets to the category pages please use the widget areas at WordPress > Appearance > Widgets

    Best regards,
    Mike

    in reply to: Plugin Group #1272942

    Hi,
    Glad we were able to help, we will close this now. Thank you for using Enfold.

    For your information, you can take a look at Enfold documentation here
    For any other questions or issues, feel free to start new threads in the Enfold forum and we will gladly try to help you :)

    Best regards,
    Mike

    in reply to: Plugin Group #1272921

    Hi,
    Glad to hear that you found a solution for this. Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Post format – Link url is cut #1272919

    Hi,
    Glad to hear that the dev team patch is working, I will let them know. Thanks again for your patience.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Different font – full-width slider element #1272918

    Hi,
    Thank you for the feedback, I’m glad you have this sandbox site set up and I don’t need to login, I only need to see your mega menu in action, but currently on your sandbox the mega menu is not active:
    2021-01-16_044746.jpg
    could you activate the mega menu on your sandbox so it is somewhat similar to your screenshot:
    2021-01-16_045612.jpg
    I just need to examine (see) why the “woodworking” & “metalworking” headings are still black and write some css to override it 🙂

    Best regards,
    Mike

Viewing 30 posts - 15,391 through 15,420 (of 35,070 total)