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Viewing 30 posts - 1,501 through 1,530 (of 33,339 total)
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  • in reply to: Updating to PHP 8.3.6 – critical error #1442706

    Hi,
    Thanks for the link to your site, I see that you are using a very old version 4.8.7 this version can not be updated through the theme update panel, to update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg
    After you manually update to v5.7.1 you will be able to update though the theme update panel in the future.

    Best regards,
    Mike

    in reply to: Pricing Table Not Aligning #1442674

    Hi,
    Your wp-config.php file might have it disables with define( 'DISALLOW_FILE_EDIT', true );
    You could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add the previous code solution and save.

    Best regards,
    Mike

    in reply to: Help needed #1442673

    Hi,
    The file permissions might not be correct, try checking this thread

    Best regards,
    Mike

    Hi,
    no it’s a simple Shared Hosting with cPanel: a2hosting.com
    I don’t like Managed WordPress hosts, typically they don’t allow you to make changes and I need to be able to change the PHP version for testing, currently I’m using PHP v8.0, I created a muilti site network install and have 40 of our demo sites active plus a couple of other projects.
    I’ve done nothing custom to the server, it’s out of the box, they do have Solid State Drives instead of physical hard drives, but I think this is pretty common.
    What is your host?
    I do note that the pagespeed test is seems to be different each time I run it, today on the first run my site was 84 for mobile and on the second run it was 93, I don’t know why there would be a difference with each run.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, I have shared this with the Dev Team for their review and will reply when I hear back from them. Thank you for your patience.

    Best regards,
    Mike

    Hi,
    I saw the error in the browser console, I checked today and the slider shows while logged in with no error, so I guess that is all set now.
    My test site is on my server, I thought it might be a good comparison.

    Best regards,
    Mike

    in reply to: Google reCAPTCHA version 3: spam via contactform #1442485

    Hi,
    Thank you for sharing, perhaps this will help someone in the future.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Logo/picture in “footer” #1442484

    Hey josefineeiby,
    Please look in the custom.css file in the theme: /wp-content/themes/enfold/css/custom.css
    and find this rule:

    
        #footer .container {
            background: url(/wp-content/uploads/2017/09/logo.png) top right 50px no-repeat;
            background-size: 20%;
        }
    

    It adds the logo in your footer.

    Best regards,
    Mike

    in reply to: Force Portfolio Masonry links to open in new window #1442483

    Hey Frank,
    If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add the code that you found in the other threads and save.

    Best regards,
    Mike

    in reply to: timeline does not appear #1442482

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: timeline does not appear #1442469

    Hey m1sturny,
    Please try disabling Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and disable and caching plugins like JetPack and clear your browser cache and check again.

    Best regards,
    Mike

    in reply to: Menu on SHOP page is not shown correclty #1442468

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Partner/Logo Element Hover state #1442466

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .main_color .avia-logo-element-container.avia-content-slider .slide-image {
    	background: transparent;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442464

    Hi,
    Ok, thanks for the update, we will go ahead and close this thread and at a later date if you choose to look into this again please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Theme update #1442439

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problem with Button #1442435

    Hi,
    Try removing the .page-id-1266 from the css so it will work on many pages.

    Best regards,
    Mike

    Hi,
    Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442391

    Hi,
    Well I enabled the cookie bar for you in Chrome and the bar shows when I test the site.
    But if you can’t see the settings link in the screenshot above then perhaps something on your end is blocking it and perhaps you also won’t see the cookie bar?
    It is strange because it works for me.

    Best regards,
    Mike

    in reply to: Kunden-Empfehlungen Position Pfeile ganz unten #1442390

    Hi,
    Thank you for your patience, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .avia-slider-testimonials.av-slideshow-ui .avia-slideshow-arrows a {
        color: #000;
        opacity: 1 !important;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    I see this also, when we are logged in I see a error Uncaught SyntaxError: Cannot use import statement outside a module coming from a _jb_static cache file. I’m not sure which cache plugin it is from.
    I note that you have a lot of plugins to try to speed up your site like Jetpack Boost, Fast Velocity Minify, EWWW Image Optimizer, etc and I thought that I would see how your site would run without them, so I exported your site to my test site and I posted a login for you below. I have no active plugins and only the built-in cache and the pagespeed test is 97-89 for mobile, I also linked the tests below.
    Perhaps you could create a staging site and try removing all of your plugins and see if you can get a similar score. Perhaps all of the plugins are not helping so much?

    Best regards,
    Mike

    in reply to: Partner/Logo Element Hover state #1442376

    Hey Jody,
    Please link to your page so we can examine, I’m not able to reproduce your situation.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442372

    Hi,
    Are we talking about this setting?
    Enfold Support 5702
    Enfold Support 5700
    because it shows & works for me in Chrome and Firefox, perhaps you have adblock enabled in your browsers or some other extension.

    Best regards,
    Mike

    Hi,
    To fix the menu in landscape mode try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 989px) and (orientation: landscape)  {
    	#av-burger-menu-ul {
    		padding: 0 !important;
    	}
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    Please see the screenshot in the Private Content area of the expected results.

    Best regards,
    Mike

    Hi,
    Ok please link to your site so we can examine.

    Best regards,
    Mike

    Hey sailentpooN,
    Thank you for your patience and the link to your slider, I recommend using the LayerSlider for your situation, I created a test page linked below so you can see that it will work better and I linked the LayerSlider export file of my example if you want to try it on your site, just use the import project button in the LayerSlider:
    Enfold Support 5716

    Best regards,
    Mike

    in reply to: Text Fold/Unfold Defect-Smartphones #1442365

    Hey clbdcnpafe,
    Thank you for the link to your site, try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 481px) { 
    #avia_sc_text_7 #attachment_34258,
    #avia_sc_text_7 p {
    	max-width: 361px!important;
    }
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hey peterolle,
    In your css above you have a comma:
    Enfold Support 5712
    Try removing it and disable any caching plugin and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression, then enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and then ensure to clear your browser cache and check again.
    If this doesn’t help then try removing all of your custom css, as you may have other commas or missing brackets, and check again. If this does help then add your custom css back a little at a time until you find the error, of try using CSS Lint
    If this doesn’t help, then we will need to examine your site, if it is on a localhost then we will need to wait until it is live.

    Best regards,
    Mike

    in reply to: Cookie message google recaptcha #1442360

    Hi,
    It works for me, I enabled the cookie bar with Firefox and then disabled it with Chrome. Did you try with this login link?

    Best regards,
    Mike

    Hey AlyssaMandy,
    To fade-in try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .avia_transform .active-slide .avia-caption-title, 
    .avia_transform .active-slide .avia-caption-content, 
    .avia_transform .active-slide .avia-slideshow-button-2, 
    .avia_transform .active-slide .avia-slideshow-button {
        -webkit-animation: avia-fadein 0.7s 1 cubic-bezier(0.175, 0.885, 0.320, 1.275) !important;
        animation: avia-fadein 0.7s 1 cubic-bezier(0.175, 0.885, 0.320, 1.275) !important; 
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 1,501 through 1,530 (of 33,339 total)