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Hey mshane,
Envato (Theme Forest) stopped using the API a few years ago, now they use a Token, but you can not use the Token with your version so you will need to manually update, then set up the Token and next time you can update in the theme panel. We expect no issues with updating, but recommend creating a full backup using your webhost backup tool, not a plugin unless you have specific knowledge with it and it has worked for you in the past. Often backup plugins fail when restoring.
Also note that if you are not using a child theme and the core files such as functions.php were modified those customizations will be lost, so backup any customizations.
Also note that if you are using a child theme and you have a copy of the header.php or footer.php in the child theme, please remove these as these files have changed and will cause an error.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
MikeHey Judy Curtis,
Yes you will have lifetime updates in your Theme Forest account, if you have already set up a Token on your site and have received an update in the theme panel then you will also get updates that way.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for your patience, the theme does not have a built-in setting to directly control the quality or compression of WebP images during the generation process, the avf_jpeg_quality filter is designed for JPEG images and does not apply to WebP. Typically is handled by WordPress and the PHP image extension on your server, ie: ImageMagick or GD, which is more common. If you can switch to ImageMagick on your server you can follow this documentation to adjust it.
Otherwise, I recommend using a plugin to compress WebP files further such as Imagify or WebP Express. I have not tested these, there may be others.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
To open a new topic go to the forum, login, and click the big blue button at the top of the page.

Or follow this link: https://kriesi.at/support/forum/enfold/#new-postBest regards,
MikeSeptember 1, 2025 at 12:49 pm in reply to: An error occurred > Error occured when trying to connect to server. #1488811Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey waveseven,
This is due to the default image compression settings, Enfold unpacks the original file and generates new thumbnail sizes without applying compression, resulting in larger file sizes, especially for larger dimensions like “featured”, “featured_large”, and “extra_large”. This occurs because the theme sets the default JPEG quality to 100, which is higher than the typical WordPress default of 80, and the generated files are not compressed during the resizing process.
To change the compression of new thumbnail sizes, add this code to the end of your child theme functions.php file in Appearance ▸ Editor and adjust to suit.add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); function avf_set_quality_mod($quality) { $quality = 60; return $quality;}For thumbnails already created you will need to regenerate the thumbnails
Best regards,
MikeHey oburlin,
In the footer the text is in Widgets:

you can edit these from the Widget panel:

Note that the theme has some default demo text that shows if no Widgets are added to the footer columns, so if you don’t see any widgets just add some from the left side of the panel, typically the text widget works well:

These drag and drop into place.
In the Socket the text “Enfold WordPress Theme by Kriesi” can be removed by adding this shortcode into the Enfold Theme Options ▸ Footer ▸ Copyright field:[nolink]and add whatever text you want to see there.

Here is a link to our footer documentation.Best regards,
MikeHi,
The Social Buttons element (share buttons) can be added to pages and works for me.Best regards,
MikeHi,
When I check on Android and emulate in the browser the width looks good, I don’t have an iPhone and I think the others also use Android.
Do you want us to leave this open to see if we can find an iPhone, or shall we close this thread?Best regards,
MikeHi,
In my tests, the name of the array must be in lower case, and the path must be added if you are not using the attachment ID
for example:function custom_avf_custom_svg_shapes( array $custom_shapes ) { $custom_shapes = array( 'mountain-test' => array( 'key' => 'Mountain-Test', 'title' => __( 'Mountain Test', 'avia_framework' ), 'has_flip' => true, 'has_width' => true, 'filename' => 'Mountain-Test', 'path' => './wp-content/uploads/avia_custom_shapes/' // 'attachment' => '4650' ) ); return $custom_shapes; } add_filter( 'avf_custom_svg_shapes', 'custom_avf_custom_svg_shapes', 10, 1 );I would use the media library as Guenni007 suggests, as it would be easier to manage. The documentation also points to this.
Best regards,
MikeHey tebitron,
Try adding the “Element: Empty Line” Form Element set to “Print Email Only” where you want a space.
Ensure that you are using Enfold v7.1.2Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey etherrh,
Your two pages look like they are created differently, the Shop page with the sidebar at the bottom looks like it was created with a woof_products shortcode plugin. While the page with the sidebar uses a column with the theme product slider.
If you customize the Shop page any full width elements will push the sidebar to the bottom of the page. To achieve a layout like our Shop Demo you don’t need to add any elements or edit the shop page, it is automatic.Best regards,
MikeHey Tobias,
Please link to your page so we can examine and include a mockup image of what you would like as a result. To add a read more button we will need admin access to test the needed php function.
To add a screenshot please try using an Screenshot service and pasting the image URL in your post.Best regards,
MikeHey Alexandre,
I assume that your issue is that under 990px the timeline titles only show for every other one, to correct add this code to the end of your child theme functions.php file in Appearance ▸ Editor:function correct_timeline_titles_for_mobile() { ?> <script> document.addEventListener('DOMContentLoaded', () => { // Check if there are any .av-milestone-even elements const milestones = document.querySelectorAll('.av-milestone-even'); if (milestones.length === 0) return; // Exit if no milestones found // Define the media query for screens smaller than 989px const mediaQuery = window.matchMedia('(max-width: 989px)'); // Function to reorder elements const reorderMilestones = () => { if (mediaQuery.matches) { milestones.forEach(milestone => { const date = milestone.querySelector('.av-milestone-date'); const icon = milestone.querySelector('.av-milestone-icon-wrap'); const content = milestone.querySelector('.av-milestone-content-wrap'); // Ensure all elements exist before reordering if (date && icon && content) { milestone.innerHTML = ''; milestone.appendChild(date); milestone.appendChild(icon); milestone.appendChild(content); } }); } }; // Run initially reorderMilestones(); // Add listener for window resize mediaQuery.addEventListener('change', reorderMilestones); }); </script> <?php } add_action( 'wp_footer', 'correct_timeline_titles_for_mobile', 99 );Best regards,
MikeHey Munford,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad this helps, your icons are not showing because of this css you had in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:/*Modification de l'affichage de l'icône des cookies (cadenas)*/ #top .avia-svg-icon.avia-font-svg_entypo-fontello svg:first-child { display: none !important; }I disabled it for you.
As for your timeline question, please open a new thread as we ask that each thread sticks to one topic. Thanks for you understanding.Best regards,
MikeHi,
Thanks for your patience, I believe that it is sorted out now, clear your browser cache and check.
This is the code that I added:function custom_offset_script_with_width() { ?> <script> (function($) { $('a[href*="#next-section"]').click(function() { var width = $(window).width() if ($(window).width() < 768) { $('html,body').animate({ scrollTop: $(this).offset().top - 100 //offsets for mobile fixed header }, 1000); return false; } else if (width >= 768 && width <= 1366) { $('html,body').animate({ scrollTop: $(this).offset().top - 75 //offsets for tablet fixed header }, 1000); return false; } else { $('html,body').animate({ scrollTop: $(this).offset().top - 50 //offsets for desktop fixed header }, 1000); return false; } }); }(jQuery)); </script> <?php } add_action('wp_footer', 'custom_offset_script_with_width');Best regards,
MikeAugust 29, 2025 at 1:24 pm in reply to: Adding an unmute button to a background video on a color section #1488732Hey maryenvato,
It looks like your copyright link is unclosed, causing the error, please check.
If you can’t find the error include a admin login in the Private Content area so we can examine.Best regards,
MikeAugust 29, 2025 at 12:06 pm in reply to: Adding an unmute button to a background video on a color section #1488726Hi,
I thought it was your jQuery that made it work. Thanks again for sharing.Best regards,
MikeHi,
Thanks I was able to login, but this is tricker than I thought, I will work on it some more and get back to you tomorrow.Best regards,
MikeHey Christian,
Where are you trying to upload fontawesome?
Typically you do not upload fontawesome, it is not compatible with the theme font manager and will not show in the ALB icons.
So you need to sign up here to get your “Kit”
Then you will get a code like this to put in your header:<script src="https://kit.fontawesome.com/244e4f20aaa.js" crossorigin="anonymous"></script>
add it to the end of your child theme functions.php file in Appearance ▸ Editor in this function:function Font_Awesome_7(){ ?> <script src="https://kit.fontawesome.com/244e4f20aaa.js" crossorigin="anonymous"></script> <?php } add_action('wp_head', 'Font_Awesome_7');be sure to change the link to yours.
Then choose your icon and make sure that you add a size to the icon code, for example<i class="fas fa-mug-hot fa-10x"></i>
and add it to your page.

See this documentation:
https://docs.fontawesome.com/Note they also have a plugin, I have not tried it, see: https://docs.fontawesome.com/web/use-with/wordpress
Best regards,
MikeHi,
Try:#top .av-special-heading.locationscolumn { min-height: 95px; }If this doesn’t help, please add the “locationscolumn” class so we can examine.
Best regards,
MikeHi,
Thanks, but I get this error:
Error: This password does not match the username.
Please check.Best regards,
Mike -
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