Hey Susanne Knoll,
Please note that we did not create or host your site, we created the theme that your site uses.
Nonetheless, when I test your contact form it seems to work correctly:

Since you are using an old version of the theme (v4.1.2) you should update to v7.1.1
To update your version of Enfold you will need to download the latest <strong style=’color:#000′>installable WP version from your Theme Forest account and upload it to your <strong style=’color:#000′>WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a <strong style=’color:#000′>This theme is already installed message because you are updating, you can continue

then you will see the <strong style=’color:#000′>Theme updated successfully message.

I also see that your updates are disabled, so if you don’t have a theme forest account you will need to purchase a new license. Envato (Theme Forest) handles all of our licenses and we can not create licenses and Envato will only recognize account owners, this sometimes happens with a site is built by a developer who in the future can not be found, Envato will not issue a new license to the website owner, one must be purchased. The upside to this is that by purchasing a new license you will also get 6 months of support on our forum to help with any issues. I recommend upgrading to a full year of support for just a little more, as the cost of the theme and a full year of support costs the same as a single hour of support from many developers.
Then you can register for our support forum and open a new thread. You have asked your question through the contact form which is not for support requests.
Thank you for your understanding.

Best regards,
Mike

Hey Jake,
While I don’t expect any issues with updating from v3.85 to v7.1.1, I recommend creating a full site backup with your web host backup tool, not a plugin, as good practice.
If they are not using a a Child Theme check the functions.php for any customizations that they may have added, it will be lost in the update. If they are using a child theme, and have any customized php files like header.php or footer.php or any element php files, save these to your computer and remove them from the server before updating. With a version this old they will cause errors, you will need to copy the new version of the files and make the changes to them before adding them to the child theme.
Typically a good practice is to create a staging site first and update it and then compare the two sites for any difference, if this works fine then update the live site.
If you have any further questions please register to our support forum here and create a new thread and we will gladly try to help you.
You have asked your question through the contact form which is not for support requests.
Thank you for your understanding and for using Enfold.

Best regards,
Mike

Hi,
I don’t see the error on Safari on Mac with Responsive Design Mode to emulate a iPhone, unfortunately I don’t have a real iPhone to test with.
Please try Guenni007’s solution and let us know if that helped.

Best regards,
Mike

Hi,
I have researched this and while there is a long technical explanation for why the WAVE test tool is flagging this, I found a solution in my research. Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function remove_link_from_search_icon_and_add_it_back_on_click() { ?>
  <script>
document.addEventListener('DOMContentLoaded', function() {
    const searchLink = document.querySelector('#menu-item-search a');
    if (searchLink) {
        // Store the original href
        const originalHref = searchLink.getAttribute('href');
        // Remove the href on page load
        searchLink.removeAttribute('href');
        
        // Add click event to restore href
        searchLink.addEventListener('click', function() {
            if (!searchLink.getAttribute('href')) {
                searchLink.setAttribute('href', originalHref);
            }
        });
    }
});
</script>
  <?php
}
add_action( 'wp_footer', 'remove_link_from_search_icon_and_add_it_back_on_click', 99 );

If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.
I tested this on the WAVE Web Accessibility Evaluation Tool and it removed the error.

Best regards,
Mike

Hey David Mawad,
Typically, this error is from trying to install the full theme zip file with the documentation, you will need to download the installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

as for posting a question on the support forum, if you have not registered to our support forum yet you can do so here and enter your purchase code.

Best regards,
Mike

Hey SurigliaStudio,
Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function blog_title_above_image() { ?>
  <script>
window.addEventListener('DOMContentLoaded', function() {
(function($){
  $('.slide-entry').each(function() {
  $(this).find('.entry-content-header').insertBefore( $(this).find('a.slide-image'));
  $(this).find('.av-vertical-delimiter').css('display','none');
  });
})(jQuery);
});
  </script>
  <?php
}
add_action( 'wp_footer', 'blog_title_above_image', 99 );

If you are not using a child theme you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:

and ensure that it is activated, then add the above code and save.
Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
Please see the screenshot in the Private Content area of the expected results.

Best regards,
Mike

Hi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey JoStudioDeRijp,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

.av-masonry-date {
	display: none;
}

If it doesn’t help, please link to your page so we can examine.

Best regards,
Mike

Hey jedediahzilberberg,
I would point out that the class “ai-optimize-*” is from a plugin, not the theme.
So this is from the plugin, or from your copy/paste or from hitting the “enter key” while in visual mode in the text editor.

Best regards,
Mike

Hi,
It was not me, and I don’t think it was any other team member.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey rixi,
Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

@media only screen and (min-width: 768px) { 
#av_section_2 .flex_column_table .avia-button-wrap {
    position: absolute;
    bottom: 0;
    left: 20%;
    transform: translateX(-13%);
    padding-bottom: 20px;
}
#av_section_2 .flex_column_table .av_textblock_section {
	padding-bottom: 50px;
}
}

for this:

Best regards,
Mike

Hi,
Your post count in the masonry is set to 12, change this to “All”

Best regards,
Mike