Page 5 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 121 through 150 (of 35,153 total)

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February 8, 2026 at 3:40 pm in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494828

Mike
Moderator

Hi,
Very good, once you renew your support contract please login to the support forum and open a new thread and we will try to help.
Please do not use the contact form for support questions.
Try going to your Theme Forest account and renew your support

Best regards,
Mike

February 7, 2026 at 12:45 pm in reply to: Repeated Issues When Using Tab Section in Enfold Theme #1494807

Mike
Moderator

Hi,
Unfortunately we are still getting a 403 Forbidden error. Please check.
Please note that you are also using the Pre Sale contact form that is not appropriate for support requests.
Please login to the support forum and open a new thread and we will try to help. If you are unable to login to the support forum because you don’t have a activate support contract, please try going to your Theme Forest account and renew your support and then log in to the support forum and open a new thread.

Thanks for using Enfold.

Best regards,
Mike

February 7, 2026 at 12:25 pm in reply to: Change height/padding/margin of colums in footer on small screens #1494806

Mike
Moderator

Hi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

February 6, 2026 at 10:25 pm in reply to: Enfold Photography portfolio DEMO content not uploading #1494803

Mike
Moderator

Hi,
Glad that you have this sorted out, if you have further questions please login to the support forum open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

February 5, 2026 at 8:41 pm in reply to: WooCommerce Features not working #1494767

Mike
Moderator

Hi,
Glad that we could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

February 4, 2026 at 9:27 pm in reply to: Caching Issue on Multiple Sites #1494713
Mike
Moderator
Hey annameis,
I assume that your issue is that some images are not showing until you clear your cache, is this your browser cache, WordPress cache, cache plugin, theme cache, or server cache?
Are the images background images in your color sections? These are shown via CSS in the post_css function, depending on your cache time limits, this is typically not an issue with the theme, but you could try this function in your child theme functions.php file to disable:
```
function custom_avf_post_css_create_file( $create ) {
	return false;
}
add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
```
Then clear all of the above caches and check again.

Best regards,
Mike
February 4, 2026 at 9:01 pm in reply to: WooCommerce Features not working #1494710
Mike
Moderator
Hi,
Glad that this helped, try this css:
```
#top.single-product .sidebar {
    padding-top: 0;
}
```
Best regards,
Mike
February 2, 2026 at 11:37 pm in reply to: Font over Layer Slider on Mobile #1494606

Mike
Moderator

Hi,
Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

February 2, 2026 at 11:05 pm in reply to: WooCommerce Features not working #1494604

Mike
Moderator

Hi,
The code running in the WPCode plugin is running too late, please add it to the child theme functions.php file, it should work correctly then. Since the code is meant to run at “init” = “(add_action(‘init’,’ava534345953_init’, 50);”
which is before the theme and plugins, it now running in a plugin after the theme will not work. I see no other solution.
This solution works on my localhost, your site or login is limited and I can not test there, so you will need to test.

Best regards,
Mike

February 2, 2026 at 11:15 am in reply to: Burger menu arrows in a different color #1494587

Mike
Moderator

Hi,
Glad that we could help, thanks also for helping Guenni007, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

February 1, 2026 at 11:37 am in reply to: Clarification on Enfold Theme License via GPL Times #1494558

Mike
Moderator

Hey MOHAMED ELAMINE MEFTAH,
The only place that the theme can legally purchased is here: https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990
Most pirate sites add backdoors and other malicious code, I would not trust them.
When you purchase a legal license you will have lifetime updates and 6 months of forum support, I recommend upgrading to a full year for just a little more.

Best regards,
Mike

January 31, 2026 at 10:49 pm in reply to: Expired Link #1494555

Mike
Moderator

Hey timmainz,
Sometimes this is caused by the PHP ZipArchive Extension not enabled on the server, or your PHP settings are too low, try:
max_execution_time 180
memory_limit 512M or your highest available
post_max_size 32M
upload_max_filesize 64M
also ensure that you are uploading the installable WP version from your Theme Forest account, and not the full version with the documentation. There are two different downloads from your Theme Forest account.

Best regards,
Mike

January 31, 2026 at 10:39 pm in reply to: Color headers link #1494554
Mike
Moderator
Hi,
Try adding this css:
```
#top h1 a, #top h2 a, #top h3 a, #top h4 a, #top h5 a, #top h6 a {
	color: #006fff;
}
```
If you want to limit the css to the h3 link on this page then use this css instead:
```
#top h3 a {
	color: #006fff;
}
```
Best regards,
Mike
January 31, 2026 at 10:00 pm in reply to: Burger menu arrows in a different color #1494553

Mike
Moderator

Hi,
Perhaps I’m reading the request wrong, but I think that @Martin is looking for all of the arrows to be the same color, only different than the text. But if he wants each arrow to be a different color, then your solution works great.
Thanks for helping @Guenni007

Best regards,
Mike

January 31, 2026 at 9:54 pm in reply to: excerpt length #1494552

Mike
Moderator

Hey MarcusEls,
It depends on which element you are using, there are a few different solutions, a link to your page and a admin login would help. Or review this thread: https://kriesi.at/support/topic/how-to-adjust-the-excerpt-length-in-enfold/#post-1415474

Best regards,
Mike

January 31, 2026 at 9:45 pm in reply to: Making enlarged images open at full size in lightbox instead of 1030px #1494550

Mike
Moderator

Hi,
Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

January 31, 2026 at 9:42 pm in reply to: Burger menu arrows in a different color #1494549
Mike
Moderator
Hi,
Try this css:
```
#top #wrap_all .av-burger-overlay .av-burger-overlay-scroll #av-burger-menu-ul li a .av-submenu-indicator {
    color: #fff;
    opacity: 1;
}
```
Best regards,
Mike
January 31, 2026 at 9:25 pm in reply to: Not able to update the Enfold theme #1494547

Mike
Moderator

Hi,
The code that you have posted above is your Purchase Code, not your Envato Personal Token, they are two different things.
So you have entered the wrong info in the theme field that says: Enter a valid Envato private token.
Please review this page in our documentation and open each toggle to read all of the info. You need to create the Token in your Envato account and Set the required Token Permissions, as per the documentation.

Best regards,
Mike

January 31, 2026 at 4:24 pm in reply to: Need columns with different width oder table without frame (in text block) #1494545

Mike
Moderator

Hi,
It looks like your “Über mich” page is a Draft, you need to Publish it and view the live page, when you view the Preview page WordPress doesn’t load all of the theme files. Give this try.

Best regards,
Mike

January 31, 2026 at 4:13 pm in reply to: WooCommerce Features not working #1494543

Mike
Moderator

Hi,
I had to do some testing on my site because the Theme File Editor is disabled on your site, I also note that the Plugin option is also disabled on your site. Nonetheless the code snippet will work without error if you add it to the child theme functions.php, you are currently adding it you your WPcode plugin that loads it after the theme, thus the error.

Best regards,
Mike

January 29, 2026 at 10:43 pm in reply to: WooCommerce Features not working #1494506

Mike
Moderator

Hi,
I’m seeing this error: Sorry, you only have read-only access to this page. Ask your administrator for assistance editing.

I have not seen this before?

Best regards,
Mike

January 29, 2026 at 9:02 pm in reply to: easy slider offset? #1494504

Mike
Moderator

Hi,
Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

January 29, 2026 at 9:02 pm in reply to: neue Support Lizenz #1494503

Mike
Moderator

Hi,
Glad that Rikard could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

January 29, 2026 at 9:01 pm in reply to: Unable to edit a page #1494502

Mike
Moderator

Hi,
Glad that you found a solution, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

January 29, 2026 at 8:58 pm in reply to: “SOLD” image or text over some gallery images #1494501

Mike
Moderator

Hi,
Glad that Ismael could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

January 28, 2026 at 11:17 pm in reply to: WooCommerce Features not working #1494460

Mike
Moderator

Hi,
Thanks for your patience, I had a power outage here due to a winter storm, yes I was able to login, but it is late so I will start investigating tomorrow.

Best regards,
Mike

January 26, 2026 at 1:54 pm in reply to: adjust hamburger menu flyout width? #1494325

Mike
Moderator

Hi,
Glad that Guenni007 could help, if you have further questions please open a new thread and we will try to help. Thanks for using Enfold.

Best regards,
Mike

January 25, 2026 at 8:19 pm in reply to: WooCommerce Features not working #1494297

Mike
Moderator

Hi,
2:18pm EST USA:

Best regards,
Mike

January 25, 2026 at 7:46 pm in reply to: adjust hamburger menu flyout width? #1494293

Mike
Moderator

Hey Tilman,
In the theme settings you can change the hamburger flyout fullwidth, but it is not based on the width/length of the menu entries. So you will need to adjust to suit if you have very long menu entries. You could also use the full screen mobile menu option if you wish.

Best regards,
Mike

January 25, 2026 at 7:39 pm in reply to: top bar icon padding #1494292

Mike
Moderator

Hi,
Try adding & clearing your browser cache, currently I see it like this:

with the css it is like this:

Best regards,
Mike
Author

Posts

Viewing 30 posts - 121 through 150 (of 35,153 total)

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