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Viewing 30 posts - 14,431 through 14,460 (of 35,007 total)
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  • Hi,
    Very good then, it sounds like everything is sorted out, shall we close this then?

    Best regards,
    Mike

    in reply to: Product gallery contains other unrelated media items #1312413

    Hi,
    Sorry, I tried looking into this further but I don’t see that this would be possible without modifying the plugin script, and we can’t do that. I believe your best approach would be to use a different plugin.

    Best regards,
    Mike

    Hi,
    Unfortunately not with this plugin, if you have questions about your specific issue please create a new thread and we will gladly try to help you. But please mind that we can not customize third-party plugins. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Post format video not showing thumbnail #1312406

    Hi,
    Thanks for the feedback, I looked into this further and I didn’t find this specifically mentioned in WP Post Formats but I did find this article describing the first video being used as the featured image. But when I test on a new install with the default theme Twenty Twenty-One it doesn’t work, yet with Twenty Nineteen it does work. So it’s not clear if this is a default feature, but my research finds this is not a feature in the Enfold elements, so I will submit this to the dev team for review as a feature request and recommend for now that you add your featured image to your posts and use the Layout ▸ Featured Image option on the post to disable the image from showing along with your video.
    2021-07-26_001.jpg

    Best regards,
    Mike

    Hi,
    This may be too general as it will make every link in the main content bolder, please try this css instead for the icon list:

    .av_one_fourth .av_iconlist_title {
    	font-weight: 600 !important;
    }

    but if you really want every link in the main content bolder then you would write it this way:

    #top #main > div:not(#footer,#socket) a:not(.avia-button) {
    	font-weight: 600 !important;
    }
    

    Best regards,
    Mike

    in reply to: Add Related Post #1312371

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Remove wpm flags in menu #1312369

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Gallery light box not working #1312261

    Hi,
    Update: I found this new css in the gallery.css

    .avia-chrome .avia-gallery-thumb{
        display: flex;
        flex-direction: row;
        flex-wrap: wrap;
    }

    that seems to interfere with this css:

    .av-hide-gallery-thumbs .avia-gallery-thumb{display:none;}

    and moving it down a few lines seems to solve
    solve_big_image_only_gallery_chrome_fix.jpg
    I have reported to the dev team for their review.

    Best regards,
    Mike

    in reply to: Gallery light box not working #1312260

    Hey Levante,
    Sorry for the late reply and thank you for the login, I added this css to correct:

    .avia-chrome #top .av-hide-gallery-thumbs .avia-gallery-thumb {
        display: none;
    }

    Please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Menu position on Header #1312254

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Please try this css instead:

    #top #main > div:not(#footer,#socket) a:not(.avia-button) {
    	color: #719430;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Show sidebar on top of page for mobile #1312252

    Hi,
    Thanks for the feedback, I checked both pages emulating a mobile device on the desktop, and on my actual mobile Android, and both the “Select a category” & “Select your vehicle” shows at the top of the page, the one difference was the “site 2” has a color section product description at the top, but I don’t think you are trying to hide it and it must be at the top because it’s a color section, sidebars can not be above color sections.
    Can you check with an Android that the elements are showing, I don’t have an iPhone to test with, but if we determine this is an iPhone issue then I can ask the team to check. If it is an iPhone issue then please note you may need to empty your browser history to fully clear the cache.

    Best regards,
    Mike

    Hi,
    Thanks for the feedback, for main content link color please try this css:

    #top #main > div:not(#footer,#socket) a {
    	color: #719430;
    }

    The reason your comment section is acting this way is because you are logged in and your page can only be seen when you are logged in, once you publish the page for everyone and you look at it logged out you will see the extra fields required for a visitor to post a comment.
    For the anchor links in the icon list, just as you have the “FAQ” set now is the best way.

    Best regards,
    Mike

    in reply to: Show sidebar on top of page for mobile #1312234

    Hi,
    Thank you for your patience and the link to your site, so above you said on this site the sidebar is not showing on mobile for your products, when I check the product linked below the sidebar is hidden bt the plugin “widget options” please check the options of each widget to unhide them. If you still have trouble please include an admin login in the Private Content area and a link to a specific page you want the sidebar to show on, and let us know which widgets should show, this assumes you have a lot of widgets with a lot of “rules” in your plugin.

    Best regards,
    Mike

    Hi,
    From your screenshot I see the columns are not the same height, I thought we were talking about having the columns side-by-side on tablets instead of stacked as on mobile.
    I assume that we are still talking about the table element, because if they were the column elements you could use the “equal height” option. The tables do not have this option, but you could try a script like this: specific equal height rows
    From your screenshot it looks like you could use some css to set a min-height to all of the blue cells, but that would give most of them extra empty space. Probably the best solution would be to add some more text to each item, some general like “Starter Package” or “Most Popular” or “Makes a Great Gift” there is always some filler you can add.

    Best regards,
    Mike

    Hey Tobias777G,
    Thank you for your patience, so the block widgets interface for WordPress v5.8 doesn’t work well with Enfold right now, the dev team has put this temp fix out fro right now, I added it to your child theme functions.php

    /**
     * With WP 5.8 block editor was introduced to widget page. This is currently not supported by Enfold.
     * Based on https://wordpress.org/plugins/classic-widgets/ we disable this feature.
     * 
     * If you want to use the new widget page and use a child theme add in functions.php of the child theme:
     * 
     *		$avia_config['use_block_widget_page'] = true;
     * 
     * @since 4.8.4.1
     */
    if( ! isset( $avia_config['use_block_widget_page'] ) || $avia_config['use_block_widget_page'] !== true )
    {
    	// Disables the block editor from managing widgets in the Gutenberg plugin.
    	add_filter( 'gutenberg_use_widgets_block_editor', '__return_false' );
    
    	// Disables the block editor from managing widgets.
    	add_filter( 'use_widgets_block_editor', '__return_false' );
    }

    In your case the settings in the Table of Contents was not saving so it would not work, after adding the code above I was able to save the settings, but please note that you have to select which headings you want to use, I selected all, and the first check box will only allow the widget to show on posts, so you need to un-check because you are showing on a page:
    Enfold_Child_Table_of_Contents_settings.jpg
    Now as I examine your example site I see that it was also created with Enfold, the Table of Contents they are using was created manually with an icon list element, this is how they were able to add the icons and edit the titles. With the Table of Contents widget you are using you can not edit the titles, please try using the icon list element.
    On the example site the author box was created in a 1/4 column with an image element using the border-radius so it is round, then a text element that is manually changed to show the “last updated date” and a social share element.
    I see you are using the Team Member element, on your test page I added a new author box, please check.

    Best regards,
    Mike

    in reply to: Embedded content – possibilities #1312221

    Hey S.,
    Thank you for your patience, the embed code snippet from the help page uses javascript and is not an iframe, please try this code in a code block element and it should work as-is, but if you have trouble please link to your page with admin access and we will check.
    Since this is the platform you are using you will want to use their javascript.
    From your StackOverflow link you will notice this comment:

    Another crucial drawback with iFrames is the fact that there are many websites out there which have set ‘X-Frame-Options’ to ‘sameorigin’ and then simply refuse the connection. In this case, your iFrame remains empty. No way to fix that.

    Best regards,
    Mike

    in reply to: Post format video not showing thumbnail #1312220

    Hey emilconsor,
    Thank you for your patience the thumbnails are the featured images and videos can’t be uploaded as featured images so please include your video thumbnails as your featured images in your blog posts then they will show in the blog element.

    Best regards,
    Mike

    Hi,
    For laptop do you mean 768px ▸ 1024px ?
    they should be showing this way now
    2021-07-25_006.jpg
    If you mean a different size then please link to your page.

    Best regards,
    Mike

    in reply to: Blog in mobile alternate alignment #1312216

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Upload and activate theme setting file #1312215

    Hey honighut,
    Thank you for your patience and for the login, I see in your theme options Change WordPress defaults you do not have any jQuery options:
    2021-07-25_004.jpg
    this is what you should see:
    2021-07-25_005.jpg
    typically this occurs when the server is forcing jQuery to load in the footer or it is being blocked, I believe this is the cause for your error, please check.
    I also see that your server is using PHP v8.0.8, please try downgrading to v7.x

    Best regards,
    Mike

    in reply to: Remove wpm flags in menu #1312211

    Hey dondela,
    Thank you for your patience, have you tried disabling the language switcher at WPML ▸ Languages
    wpml_language_switch_options.jpg
    Another option is to try this css:

    #header_main #avia-menu .av-language-switch-item { display: none; }

    Best regards,
    Mike

    in reply to: Mobile anchors not going to top of page #1312209

    Hey marleymoyer,
    Thank you for your patience and the screenshots and the link, in my testing I fould that if the anchor links are accessed directly on mobile the correctly section is scrolled to, but when your full-width submenu is used they don’t for some reason, please include an admin login in the Private Content area so we can examine closer.

    Best regards,
    Mike

    Hey wealthyone,
    Thank you for your patience and thanks for the screenshots, it looks like you are using your table in tabular data mode under table styling instead of Pricing Table.
    If you check our Table Element demo
    Pricing_Table_Element_demo.jpg
    you can see that the Pricing Table displays as you are asking for mobile
    Pricing_Table_Element_demo_mobile.jpg
    Please give this a try.

    Best regards,
    Mike

    in reply to: Menu position on Header #1312127

    Hi,
    Thank you for your patience and the link to your site, this is a tricky request as the shrinking header is calculated by javascript, the following javascript seems to work but it is not as smooth as I would expect.
    Try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_script() { ?>
        <script>
    const parent = document.getElementsByClassName("av-logo-container")[0];
    const child = document.getElementsByClassName("av-main-nav")[0];
    document.addEventListener("scroll", checkParent);
    let lastHeight = 0;
    
    function checkParent() {
      const parentHeight = parent.clientHeight;
    
      if (parentHeight >= 240) child.style.paddingTop = "110px";
      else child.style.paddingTop = "0px";
    }
    
    function checkForChanges() {
      const parentHeight = parent.clientHeight;
      if (parentHeight != lastHeight) {
        checkParent();
        lastHeight = parentHeight;
      }
      setTimeout(checkForChanges, 100);
    }
    
    checkForChanges();
    </script>
        <?php
    }
    add_action('wp_footer', 'custom_script');

    Best regards,
    Mike

    in reply to: Link to youtube video inside slider #1312118

    Hi,
    Glad Guenni007 was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Different menu on maintenance page / shop #1312113

    Hi,
    Thank you for your patience, the mobile menu is created dynamically so I don’t know how the plugin is swapping the menus, but to use a different menu on a certain page you could use this filter in your child theme functions.php:

    function av_different_menu( $args = '' ) {
        if(is_page('591') && $args['menu_id'] == 'avia-menu') {
            $args['menu'] = '21';
        } 
        return $args;
        }
    add_filter( 'wp_nav_menu_args', 'av_different_menu' );

    Please adjust the page & menu IDs to suit. To find the menu ID for your menu hover over the “delete menu” link and look at the link address
    find_the_menu_id.jpg

    Best regards,
    Mike

    in reply to: Blog in mobile alternate alignment #1312106

    Hi,
    Thank you for your patience, for your first issue your content slider creates a new “wrap” after every three items, probably based on the setting to only show three in each row, this adds a bottom margin to the last item on mobile, to remove please try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    @media only screen and (max-width: 767px) { 
    .avia-content-slider .slide-entry-wrap {
        margin-bottom: 0 !important;
    }
    }

    After applying the css, please clear your browser cache and check.

    To change the space between columns try this css:

    @media only screen and (min-width: 1024px) { 
    .slide-entry-wrap > .slide-entry.av_one_third {
        margin-left: 2%;
        width: 31.333333333333332%;
    }
    }

    the default is:

        margin-left: 6%;
        width: 29.333333333333332%;

    try adjusting to suit.
    To change the size of your images try the Simple Image Sizes plugin, it is the easiest method. Once to set a new size for the “magazine” images you will need to “regeneration the thumbnails” for them to take effect.

    Best regards,
    Mike

    in reply to: Making the excerpt clickable as well #1312103

    Hi,
    Thank you for the link, your page is not the category archive page that I was expecting, it seems to be a page with a blog post element targeting the category category-event-campaign , but try adding this code to the end of your functions.php file in Appearance > Editor:

    function custom_script() { ?>
        <script>
    (function($) {
      $('.entry-content').on("click", function() {
            window.location = $(this).parents('.post-entry.category-event-campaign').find('.big-preview a').attr('href');
            return false;
        });
        $(".entry-content").mouseover(function(){
          $(this).css("cursor", "pointer");
      });
    }(jQuery));
    </script>
        <?php
    }
    add_action('wp_footer', 'custom_script');

    to hide the “read more” button try this code in the General Styling > Quick CSS field or in the WordPress > Customize > Additional CSS field:

    .post-entry.category-event-campaign .read-more-link {
    	display: none;
    }

    Best regards,
    Mike

    in reply to: Portfolio items open lightbox gallery #1312050

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 14,431 through 14,460 (of 35,007 total)