Forum Replies Created
-
AuthorPosts
-
Hi,
Thanks for the feedback, I had not noticed this before, I asked the Dev Team to review and advise and I will reply when I hear back, Thank you for your patience.Best regards,
MikeHi,
Thank you, I was able to login after many tries and stalls, eventually I tried loading the homepage and saw the admin toolbar and got in via the user profile.
Your WordPress Site Health Status has no errors, the browser console has no errors, your PHP version is fine (v7.4), and you can access post, pages, plugin, etc, but not the dashboard /wp-admin/index.php
So it seems that something is blocking that, as it is also the login destination.
I tried disabling these plugins:
BackupBuddy
Booster Plus for WooCommerce
Classic Editor
Classic Editor Addon
Limit Login Attempts Reloaded
Redirection
Squirrly SEO 2021 (Smart Strategy)
but it didn’t help, you said above that the htaccess looks normal, so I don’t know what this could be.
Try looking at your server error logs for references to /wp-admin/, since the browser console is not giving any errors I assume it’s on the server-side.Best regards,
MikeHi,
Thanks for the screenshot, for the new button I assumed that you wanted the border around it and the same styling as the other two, so I added this, I also aligned the third button to be centered below the other two on mobile with this css:@media only screen and (max-width: 767px) { #top #header_meta #menu-item-1817 { display: flex; line-height: 38px; justify-content: center; padding: 10px 0; } }I believe this also solved the padding between the buttons and phone number, please clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear that you have this sorted out, I researched this in our GitHub and found that the Dev Team is aware of this but currently the youtube-nocookie doesn’t support an API so only manual embed is possible, the team will keep an eye out for the availability of a API.
So using a self-hosted mp4 is your best solution, and faster as you noted.
If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 11, 2021 at 11:56 am in reply to: Footer Navigation is missing after the update of today #1324397Hi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 11, 2021 at 11:51 am in reply to: make contact form scroll to sucess or error message after submission #1324395Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Schön, dass wir helfen konnten, bei weiteren Fragen bitte einen neuen Thread erstellen und wir werden versuche dir gerne zu helfen. Vielen Dank, dass Sie Enfold verwenden.— Translated with Google —
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
MikeOctober 11, 2021 at 12:01 am in reply to: make contact form scroll to sucess or error message after submission #1324324Hi,
Thank you for your patience, how about a popup modal of the form response, I based this script on this article.
Try adding this code to the end of your functions.php file in Appearance ▸ Editor:function custom_script() { ?> <script> (function($){ // Defining our jQuery plugin $.fn.paulund_modal_box = function(prop){ // Default parameters var options = $.extend({ height : "250", width : "500", title:"", description: "", top: "2%", left: "30%", },prop); var divbox = $('#result_ajax_response_1').eq(0).html(); return this.click(function(e){ add_block_page(); add_popup_box(); add_styles(); $('.paulund_modal_box').fadeIn(); }); function add_styles(){ $('.paulund_modal_box').css({ 'position':'absolute', 'left':options.left, 'top':options.top, 'display':'none', 'height': options.height + 'px', 'width': options.width + 'px', 'border':'1px solid #fff', 'box-shadow': '0px 2px 7px #292929', '-moz-box-shadow': '0px 2px 7px #292929', '-webkit-box-shadow': '0px 2px 7px #292929', 'border-radius':'10px', '-moz-border-radius':'10px', '-webkit-border-radius':'10px', 'background': '#fff', 'z-index':'50', }); $('.paulund_modal_close').css({ 'position':'relative', 'top':'-25px', 'left':'20px', 'float':'right', 'display':'block', 'height':'50px', 'width':'50px', 'background': 'url(https://img.icons8.com/ios/50/000000/cancel.png) no-repeat', 'background-color':'#fff', 'border-radius':'25px', '-moz-border-radius':'25px', '-webkit-border-radius':'25px' }); /*Block page overlay*/ var pageHeight = $(document).height(); var pageWidth = $(window).width(); $('.paulund_block_page').css({ 'position':'absolute', 'top':'0', 'left':'0', 'background-color':'rgba(0,0,0,0.6)', 'height':pageHeight, 'width':pageWidth, 'z-index':'10' }); $('.paulund_inner_modal_box').css({ 'background-color':'#fff', 'height':(options.height - 50) + 'px', 'width':(options.width - 50) + 'px', 'padding':'10px', 'margin':'15px', 'border-radius':'10px', '-moz-border-radius':'10px', '-webkit-border-radius':'10px' }); } function add_block_page(){ var block_page = $('<div class="paulund_block_page"></div>'); $(block_page).appendTo('body'); } function add_popup_box(){ var pop_up = $('<div class="paulund_modal_box"><a href="#" class="paulund_modal_close"></a><div class="paulund_inner_modal_box">' + divbox + '</div></div>'); $(pop_up).appendTo('.paulund_block_page'); $('.paulund_modal_close').click(function(){ $(this).parent().fadeOut().remove(); $('.paulund_block_page').fadeOut().remove(); }); } return this; }; $(document).ready(function(){ if($("#result_ajax_response_1").is(":visible")){ $('#result_ajax_response_1').paulund_modal_box().trigger('click'); } }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_script');This is the result from my test

Best regards,
MikeHi,
Thank you for your patience and for the login, I changed your css rule fromclear: none;toclear: both;now the page shows two columns at laptop width, 1024px
Please see the screenshot in the Private Content area and clear your browser cache and check.Best regards,
MikeHi,
Vielen Dank für die Anmeldung, ich sehe, dass Sie eine alte Version 4.7.6.4 verwenden, also aktualisieren Sie bitte auf die aktuelle Version 4.8.6.5
Wenn Sie dies tun, sollten Sie die Datei functions-enfold.php aus Ihrem Child-Theme entfernen, da die darin enthaltenen Funktionen veraltet sind und wahrscheinlich einen Konflikt verursachen.
Wenn dies nicht hilft, versuchen Sie bitte, Ihre Plugins nacheinander zu deaktivieren, um sicherzustellen, dass keines einen Konflikt verursacht.— Translated with Google —
Thanks for the login, I see that you are using an old version 4.7.6.4, so please update to the current version 4.8.6.5
When you do you will want to remove the functions-enfold.php file from your child theme as the functions in it will be out of date and probably cause a conflict.
If this doesn’t solve then please try disabling your plugins one at a time to ensure none are causing a conflict.Best regards,
MikeHi,
Thank you for the login, this was caused by the lazy load feature of SmushPro, the element#top.home #av_section_2 .avia-slideshow-innerwas getting a height of 780px on page load add via javascript the correct height was 433px, since this height was changed via javascript in the DOM it overwrites any css rule added to try to control this behavior, the plugin offers a possible excludion control Classes & IDs which I tested by add the ID exclude_this_slider to the element and the control, but it didn’t work, but using the option to exclude the frontpage does work.
Please clear your browser cache and check.Best regards,
MikeHi,
Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey ilowelife,
Try adding the special heading with the call to the title as a shortcode instead, for example use the shortcode wand to get the special heading shortcode:

after using the element popup you will have the element shortcode:

now we can create our shortcode function replacing the word “title” with the WordPress call". get_the_title() . "please note the double quotes around the call:

//use this as the shortcode: [page_title] function page_title_sc( ){ echo do_shortcode("[av_heading heading='". get_the_title() . "' tag='h1' style='' subheading_active='' show_icon='' icon='ue800' font='entypo-fontello' size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' subheading_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' icon_size='' av-medium-font-size-1='' av-small-font-size-1='' av-mini-font-size-1='' color='' custom_font='' subheading_color='' seperator_color='' icon_color='' margin='' margin_sync='true' padding='10' icon_padding='10' headline_padding='' headline_padding_sync='true' link='' link_target='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg=''][/av_heading]"); } add_shortcode( 'page_title', 'page_title_sc' );here I added it to a text element in an Advanced Layout Builder page with the real title hidden with the layout option:

and here is the result:

Please give this a try.Best regards,
MikeOctober 10, 2021 at 6:21 pm in reply to: Background Image in Colored Section Not Displaying #1324301Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey mobar,
This is probably the transparency logo from the theme option at Enfold Theme Options ▸ Header ▸ Transparency Options ▸ Transparency Logo try deleting this logo to see if helps.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHey Ramiro,
You could try using this filter in your child theme functions.php/*Use a different logo on mobile*/ add_filter('avf_logo','av_change_logo'); function av_change_logo($logo) { if(wp_is_mobile() ) { $logo = "http://kriesi.at/wp-content/themes/kriesi/images/logo.png"; } return $logo; }Please adjust the url to yours.
Best regards,
MikeHey Imtheguy,
I tested your site on webpagetest.org and it seems like it was loading fine until it hit some large images, try decreasing your images. TinyJPG does a good job. The link to the test is below.

Best regards,
MikeOctober 10, 2021 at 5:50 pm in reply to: Background Image in Colored Section Not Displaying #1324294Hi,
Thank you for the screenshots and link, this background image is hidden by this css in your Quick CSS:.html_header_sticky_disabled .container_wrap:first-child,.avia-section.avia-full-stretch,.html_header_transparency .avia-section.avia-builder-el-0 { background-image: none; }
Please try disabling it and clearing your cache.Best regards,
MikeHey Darren,
Thank you for the link to your site, it looks like you have the max-height for your mobile logo set to 80px, but something is overriding it and I having trouble seeing it due to caching, either way to correct this please try this css in your Quick CSS and clearing your browser cache.@media only screen and (max-width: 767px) { .responsive #header_main .logo img, .responsive #header_main .logo svg { max-height: 80px; } }If you want the mobile ogo size to be different please adjust to suit.
Best regards,
MikeHey brouge,
I can not reproduce this on my demo install, please see the screenshot in the Private Content area, and check my demo link below.Best regards,
MikeHey allespalettibystefan,
Vielen Dank für den Link zu Ihrer Site. Ich sehe, dass Sie einen jQuery-Fehler erhalten. Bitte überprüfen Sie, ob Sie das Laden von jQuery in der Fußzeile mit der Option Enfold Theme Options ▸ nicht erzwingen ▸ Leistung ▸ Laden Sie jQuery in Ihre Fußzeile oder mit anderen Plugins.
Überprüfen Sie auch, ob die Lightbox-Option unter Enfold Theme Options ▸ Lightbox Modal Window . aktiviert ist
Wenn dies nicht hilft, fügen Sie bitte ein Admin-Login in den Bereich Private Inhalte ein, damit wir Ihnen weiterhelfen können.— Translated with Google —
Thank you for the link to your site, I see that you are getting a jQuery error, please check that you are not forcing the jQuery to load in the footer with the option Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer, or with any other plugins.
Also check that the lightbox option is enabled at Enfold Theme Options ▸ Lightbox Modal Window
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHey brouge,
Thank you for your question, but the Enfold contact for doesn’t offer this function, please try using Contact Form 7 with Contact Form 7 Multi-Step Forms instead.Best regards,
MikeOctober 10, 2021 at 4:00 pm in reply to: Image-Datei anstatt Text für Menu-Link – Wie kann ich Größe justieren? #1324283Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Markus,
Thank you for the link to your site, I added his css to your Quick CSS to correct:.avia-slideshow-arrows a:before { padding: 0 !important; }Please clear your browser cache and check.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the login but I’m only getting a server error 500 when I try to login, please try disabling the iThemes Security plugin.
Now that I see your login url includes ?itsec-hb-token= I recognize your re-authorization issue as a result of using this option from the plugin, I believe that with this plugin you must delete it to restore the default settings, disabling it is not enough.Best regards,
MikeHey jnightingale,
Thank for the link, did you already sort this out? When I look the green is now blue.Best regards,
MikeHey hitrev,
Thank you for your patience and for the links, when I looked at your page the sub-menu items were not getting the “active-menu-item” class that the script you linked to was to add, but it did work when I injected it via the browser.
So I will assume that you will be adding this to your functions.php as it will be needed for the underline of the menu items when they reach the anchors.function custom_script() { ?> <script> jQuery(document).scroll(function() { var sections = jQuery('.avia-section'), menu = jQuery('.av-submenu-container'), nav_height = menu.outerHeight(); jQuery(window).on('scroll', function() { var cur_pos = jQuery(this).scrollTop(); sections.each(function() { var top = jQuery(this).offset().top - 300, bottom = top + jQuery(this).outerHeight(); if (cur_pos >= top && cur_pos <= bottom) { menu.find('a').removeClass('active-menu-item'); menu.find('a[href="#' + jQuery(this).attr('id') + '"]').addClass('active-menu-item'); } }); }); }); </script> <?php } add_action('wp_footer', 'custom_script');Ok, so when I tested this I found that you had added the css for the gold background color:
.active-menu-item { background: gold!important }but as I understand you don’t want a background color but a white underline instead, so please replace with this:
#sub_menu1 #menu-main-menu .active-menu-item { display: inline-block; visibility: visible; border-bottom: 2px solid #fff; opacity: 1; padding-bottom: 6px; }Then clear your browser cache and check.
Best regards,
MikeOctober 9, 2021 at 10:33 pm in reply to: Editing posts, pages or portfolio items brief error message and update problems #1324247Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike -
AuthorPosts
