Forum Replies Created
-
AuthorPosts
-
Hi,
Thanks for your screenshot, in my first test on my desktop (1536px) the images seemed ok, but when I simulated a laptop (1024px) the images were incorrect, like your screenshot, so it seems the results will depend on the user’s device.
Perhaps a different plugin will give a better result, or since your posts are recipes that your readers will want to save for a long time, maybe you can manually create a different print layout in a Word document and save as a PDF and link on your page, for example on allrecipes.com the web layout and the print layout are quite different, I know this would be a little more work but it might turn out to be an advantage in the long run.

Best regards,
MikeHey Rami Madgar Laor,
Thank you for the link to your site, I see that you are using Enfold v4.2.5 with WordPress v5.8.1
you will need to update your Enfold version for it to work correctly with WordPress 5+
Please also note that you will have to manually update this version via FTP because Envato changed its licensing from the API to the Token system since your version. So please manually download your update from your Theme Forest account.Best regards,
MikeHey melanie_erfrischt,
Thank you for the link to your site, unfortunately, many PDF plugins have trouble with our Advanced Layout Builder elements because they try to create a print from the page source and don’t render the page first. I tested the PDF & Print by BestWebSoft plugin and found it works well with Classic Editor posts, but for it to work with Advanced Layout Builder posts you can check the option Full Page Capture to PDF

this option takes a screenshot of the entire page and generates a PDF file from it, so the header and some other elements might show in the PDF but it allows the free version to work for you. Please see the demo links below.
This was the only plugin I tried, so you could try more plugins and see if they have a similar option, it would be best if a plugin allowed you to exclude classes from the print, then you could remover the header and other elements you don’t want.Best regards,
MikeHi,
For #2, this layout hides the image on mobile, to show try this css:@media only screen and (max-width: 767px){ .responsive #top.single-post .template-blog .blog-meta { display: block; } .responsive #top.single-post .template-blog .entry-content-wrapper.standard-content { float: left; } }For #1 three of the four featured images are using portfolio sized images (495×400) so their rendered aspect ratio is 216×175 the one image that is square “the podcast” is using an imagine that is 400×400 so it’s rendered aspect ratio is 216×216.
So you could change your featured images to use the same size as you did with your one image “the podcast” or you could try this css if you don’t mind the aspect ratio being a little off:#top.page-id-448 #main .slide-entry-wrap .wp-post-image { height: 216px; width: 216px; }Best regards,
MikeSeptember 29, 2021 at 12:52 pm in reply to: [av_three_fifth first] appearing on a pages I'm trying to edit #1322804Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for the link to your site I see this css in your merged stylesheet:.template-page .entry-content-wrapper h1,.template-page .entry-content-wrapper h2 { text-transform: uppercase; letter-spacing: 1px }Since your stylesheet is merged I can not tell where this is coming from but I believe that it is in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field please check and remove it.
If you don’t find it then Please include an admin login in the Private Content area so we can take a look.Best regards,
MikeSeptember 29, 2021 at 12:01 pm in reply to: Post category archive page – full post for each post in a given category #1322796Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
@amyteslin you are probably using the “Block Editor” this feature was designed for the “Classic Editor” mode.
If you have any further questions please create a new thread and we will gladly try to help you since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area. Thank you for using Enfold.Best regards,
MikeSeptember 28, 2021 at 12:42 pm in reply to: [av_three_fifth first] appearing on a pages I'm trying to edit #1322628Hi,
Glad Rikard could help and you were able to complete your update.
Please ensure that via your cPanel you have deleted the theme directory /enfold/ inside /wp-content/themes/ and then uploaded the new one.
You will note that the instructions for re-installing via FTP says this and you should do the same for cPanel.
My concern is that you are going from v4.5.1 to v4.8.6.2 and if you only overrite the files some old ones may be left behind an cause some errors.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Guenni007 could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
This sounds like you have the css ruletext-transform: uppercase;affecting the text, please link to a sample page so we can check.Best regards,
MikeSeptember 28, 2021 at 12:06 pm in reply to: Adding custom javascrtip to Enfold's Theme header. #1322615Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeSeptember 27, 2021 at 2:25 pm in reply to: Adding custom javascrtip to Enfold's Theme header. #1322499Hi,
Thank you for the login, the issue was that the donorbox script was looking for a link with the class custom-dbox-popup, but adding this custom class to the menu option adds the class to the menu li tag and not the a (link) tag, so I added this script to find your menu item and add the class to the correct place, your button is working now, please check.function my_donorbox_add_class(){ ?> <script> (function($) { $('#menu-item-6087.custom-dbox-popup a').addClass('custom-dbox-popup'); }(jQuery)); </script> <?php } add_action('wp_footer', 'my_donorbox_add_class');Best regards,
MikeSeptember 27, 2021 at 1:46 pm in reply to: How to create a caption under a big gallery item? #1322491Hi,
Glad to hear, I had not tested on mobile because I was not sure if you would like this, please try this css instead for all sizes:@media only screen and (max-width: 767px) { #top.postid-3431 .avia-tooltip.avia-tt { top: 370px !important; left: 30% !important; background-color: transparent !important; } } @media only screen and (min-width: 768px) and (max-width: 1023px) { #top.postid-3431 .avia-tooltip.avia-tt { top: 370px !important; left: 26% !important; background-color: transparent !important; } } @media only screen and (min-width: 1024px) and (max-width: 1439px) { #top.postid-3431 .avia-tooltip.avia-tt { top: 475px !important; left: 29% !important; background-color: transparent !important; } } @media only screen and (min-width: 1440px) { #top.postid-3431 .avia-tooltip.avia-tt { top: 675px !important; left: 31% !important; background-color: transparent !important; } }feel free to fine-tune for certain sizes if you wish and after applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thank you for the screenshots, I understand better now but I still don’t this on my end, I checked with Chrome, Firefox, & Edge on Windows 10.

I also tested at different screen sizes 1024px-2500px and the only time I saw the ribbon move up was around 990px but your mobile menu was also activate so I don’t think this is what you are seeing.
If you are using Safari please review this article about clearing your browser cache, and note step 4 to Clear your History.Best regards,
MikeSeptember 27, 2021 at 1:07 pm in reply to: Enfold – Fullwidth Easy Slider – Mute Video Player option #1322481Hi,
I have tested the Fullwidth Easy Slider Mute Video Player Option on WordPress v5.8.1 with Enfold v4.8.6.2
with the Mute Video Player option checked

and unmuting works with the mouse and keyboard in Chrome, Firefox, and Edge on Windows 10

Please check your versions and that you have not checked the option to Hide Video Controls.
The original issue in this thread was for a WordPress core file, but this doesn’t seem to be the case anymore.
If this doesn’t help your case try disabling your plugins and checking again, otherwise please open a new thread with a link to your test page and an admin login so we can check.
Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area, creating your own thread will be best, thank you for your patience and understanding.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Your welcome, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Igitt23,
Probably the easiest approach would be to use a plugin like Timed Content
or you could write a script using this as an example but you could spend a lot of time debugging something like this, a plugin would be better.Best regards,
MikeHey Migchel,
Thank you for the link to your site I see that you are getting a 403 Forbidden Error for your footer-scripts, try disabling all plugins and Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files this should clear the cache for the footer-script file. Then try clear your browser cache and if this doesn’t help then try clearing your server cache, if there is one, if not perhaps your server error log will point to the cause.Best regards,
MikeHey onedesignprint,
If you follow this thread you can create a popup box and add a script to make it open after a few seconds, but this is very basic and you will still need to add the contact form, so I would recommend using a popup plugin and that add the contact form to it. WP Popups seems to work well.
So to add the contact form see this thread and try using the shortcode wand tool in the default editor

you can then paste the shortcode into your popup.
Please give this a try.Best regards,
MikeHey schweg33,
I assume that by “magnifier” you mean the search icon, in which case your css doesn’t look correct, Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:@media only screen and (max-width: 767px) { .responsive #top .av-main-nav #menu-item-search.menu-item-avia-special { display: none; } }After applying the css, please clear your browser cache and check.
If this doesn’t help please include the url to the page in question so we can take a closer look.Best regards,
MikeHi,
Glad Rikard was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey profumopuntoit,
Try installing the Widget Options plugin, then add multiple Enfold Latest News widgets to your footer. This widget allows you to choose which categories you want to display, then with the plugin you and choose which categories, taxonomies, pages, or posts to show them on.

so with this combination and multiple widgets they should not see the same content over many pages.Best regards,
MikeSeptember 26, 2021 at 8:55 pm in reply to: Small Styling Issue on Portfolio Masonry Element ALB #1322372Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeSeptember 26, 2021 at 8:53 pm in reply to: Post category archive page – full post for each post in a given category #1322371Hey lzevon,
Thank you for your patience and the links, but your best approach would be to convert your ALB posts to default posts, then the whole post would show in the archive pages. Please see the example link below.
You will still be able to use the same custom classes and style.
Is there a reason this would not work for you?Best regards,
MikeSeptember 26, 2021 at 7:27 pm in reply to: Small Styling Issue on Portfolio Masonry Element ALB #1322368 -
AuthorPosts

