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Hi,
@uribinsted thank you for your feedback, I have added this request to our feature request list, to date the Dev Team points to this customization in our documentation.
Perhaps in the future this will be an added option within the theme, thank you for using Enfold.Best regards,
MikeHey Grobi,
Can you link to the thread #783467 I’m not able to find it by the reply ID.
But looking at this filter it doesn’t look like it will open a popup and let people know that they are leaving your site, this filter looks like it changes the social media share URL, but I don’t believe you really want this, as I understand your question you still want the social media share URL’s to point correctly, you just want a popup warning first, in this case the above solution is not for you.
I would recommend a plugin like Exit NotifierBest regards,
MikeHi,
Sir this is an error in the test itself, when the test fails it is because CSS is not loaded correctly. There are no errors when files are loaded correctly.
Please see this thread: Mobile-Friendly Test Not Rendering My Website Properly, there may also be other results in the Search Console HelpBest regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for the feedback, when I login I see the builder, see the screenshot in the Private Content area, but when I try to update the page I get an 500 Internal Server Error, as this is a server response try checking your server logs to see if there are any clues. I would recommend disabling unnecessary plugins such as your iThemes Security, Limit Login Attempts, etc to ensure they are not causing the error and then test again.
I was able to copy your page to my test site and didn’t receive any errors so I don’t think it is the content or the builder, is this only occurring on this page or others also?
please check your webhost to see if you have the one click staging site option, this is a option in most cPanels to create a staging clone of your site so you can test on it and your site will stay up and running. You can always ask your webhost to help you with setting this up if you want.Here are some screenshots of what it would look like:


Best regards,
MikeHi,
With the above solution, the background image is moved up under the transparent header, the reason you don’t see the burger menu is because it is the same color as the background.
Try this css instead that changes your burger menu to black so you can see it, feel free to adjust the color to suit:@media only screen and (max-width: 767px) { .responsive #top #wrap_all #main { margin-top: -80px; } #top .av-burger-overlay li li .avia-bullet, #top .av-hamburger-inner,#top .av-hamburger-inner::before, #top .av-hamburger-inner::after { background-color: #000 !important; } }Best regards,
MikeHi,
Thank you for the feedback, so now I understand that you are using a service called Superchat that gave you a script to add to your header to show the
Superchat icon on your site.
Unfortunately the script show the Superchat icon as an iframe and you can not use css to hide part of the content of an iframe, so you will need to ask the Superchat support to give you a script that doesn’t include the Whatsapp Contact Button.
If you want the Whatsapp Contact Button to show for some posts then you will need two scripts one for the frontpage only, and one for the posts.
Please see this article by wpbeginner for more information and look down mid-way to the part about “Adding JavaScript to a Specific WordPress Post Using Code” to see how you can have your script for only posts, show on only posts.Best regards,
MikeDecember 16, 2021 at 1:30 pm in reply to: Enfold "Follow Us On Facebook" Widget Not Working on Mobile #1333123Hi,
Thank you for your patience, I do not have an iPhone but I found on Mac with Safari if you look for the shield icon before the address bar, when you click it it will show that facebook.com & facebook.net are being blocked, this is the facebook widget.
So it seems that by default Safari is blocking FaceBook similar to how AD Blockers do unless you specifically allow FaceBook.
So while you can disable this for yourself in your Safari, most of your visitors will have this enabled by default and will not see your facebook widget, other browsers and AD Blockers also do the same. So to solve take a screenshot of your widget and make a fake widget in a HTML code widget by wrapping the image with a link to your facebook page.Best regards,
MikeDecember 16, 2021 at 1:18 pm in reply to: Conflict with NextGen Pro plugin since latest theme update #1333120Hey jpattersonphoto,
Glad to hear that the plug-in author is sorting this out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 16, 2021 at 12:30 pm in reply to: 2 columns instead of 4 on mobile, missing gallery captions, videos not in page #1333112Hi,
Glad to hear the masonry element worked for you, as for the videos I’m not sure, perhaps you have some video add-ons? I don’t have any add-ons and the videos played correctly in regular mode, so it sounds like something on your computer or browser specifically.Best regards,
MikeDecember 15, 2021 at 1:57 pm in reply to: Show Copyright for images in Standard Editor Blog Posts #1332957Hi,
Sorry, this could not easily be done within our forum support scope, perhaps there is already a WordPress Plugin that can do this, otherwise you could consider hiring a customization freelancer.Best regards,
MikeDecember 15, 2021 at 1:45 pm in reply to: 2 columns instead of 4 on mobile, missing gallery captions, videos not in page #1332953Hi,
I don’t recall a way to show the captions under a simple gallery, this sounds like the Masonry element, I tried searching for this and found a thread where you asked for this and at the end you said you were going to use the Masonry element, perhaps this is what you are thinking of?
I made two screencasts of your videos playing correctly in-page, please see the link in the Private Content area.
are you using Windows or Mac? Try using incognito mode and make a screencast, perhaps I will see something different on your side?Best regards,
MikeHi,
Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:@media only screen and (max-width: 767px) { .responsive #top #wrap_all #main { margin-top: -80px; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Thank you I can now see the logs and the error, but when I try to cause another error by adding an item to the cart and going to the check out another error is not created, although I can not actually “purchase” an item.
I have asked the rest of the team if they have any ideas, thank you for your patience.Best regards,
MikeDecember 14, 2021 at 1:20 pm in reply to: 2 columns instead of 4 on mobile, missing gallery captions, videos not in page #1332749Hi,
For number two you are hiding the tooltips in your child theme with this css:/* Hide tooltip */ #top .avia-tooltip { display: none !important; }removing this will solve.
For number three the video on both pages are working for me in-page, I tested on Chrome, Firefox, & Edge on Windows 10
Best regards,
MikeHi,
Glad to hear that Guenni007 was able to help you sort this out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey bombax,
Vielen Dank für Ihre Frage, das eingebaute Kontaktformular hat diese Funktion nicht, Sie müssen also ein Plugin verwenden.
Bitte versuchen Sie es mit Contact Form 7 mit dem Addon Mehrere Dateien per Drag-and-Drop hochladen. Es gibt viele andere Optionen von WordPress-Plugins, aber die meisten Leute finden Contact Form 7 gut.— Translated with Google —
Thank you for your question, the built-in contact form doesn’t have the function so you will need to use a plugin.
Please try Contact Form 7 with the addon Drag and Drop Multiple File Upload. There are many other options available from WordPress Plugins but most people find Contact Form 7 to be good.Best regards,
MikeHi,
Thank you for the link to your site, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:#top #socket { font-size: 16px; }you can adjust the number 16 to suit your needs, then clear your browser cache and check.
Best regards,
MikeHey rixi,
Thank you for the links to your site, so basically your second section under the diagonal background image each has the first column with a negative margin to bring the content up, which seems to be too much for mobile because the angle of the diagonal is less.
So this css would correct:@media only screen and (max-width: 1024px) { .responsive #top #wrap_all #av_section_2 .flex_column.first { margin-top: 0px; } }The reason /buchhaltung/ seems ok is because it doesn’t have the margin, and the reason /lohnbuchhaltung/ seems ok is because it has a special-heading with margin-top of 50px, to it offsets the negative margin from the column.
So try the above css and clear your browser cache.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Terry Tucker,
Sorry, this is not something we would be interested in.Best regards,
MikeHi,
Thank you for your patience, I tested your site again and it has 219 requests and loading in around 17 seconds, 53 of these requests are to FaceBook, which seems very high and must be from your plugin Facebook for WooCommerce, I see that you have 35 plugins and most of these are loading multiple additional files, I believe that these are what is slowing down your site.
I also note that all of your plugins are installed on a network so you can’t disable any of them.
If your other sites are on the same network install then they are all sharing the same resources, your First Byte Time is almost 3 seconds which is directly due to your server, it’s either very slow or overworked.
I would try installing this site on a different server by itself, and disabling the plugins that you don’t need and then see what your test looks like.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Ok you will need to make .trioDetails display:block
so your new css would be:.trioDetails { display: block; margin: 0 0; padding: 0; }Best regards,
MikeHi,
Thank you for your patience and the link to your page, to have all of the product grid items the same height try adding this code to the end of your functions.php file in Appearance ▸ Editor:function custom_product_height_script() { ?> <script> (function($){ $(window).load(function(){ $('.avia-content-slider-inner').each(function(){ var $columns = $('li.product .inner_product',this); var maxHeight = Math.max.apply(Math, $columns.map(function(){ return $(this).height(); }).get()); $columns.height(maxHeight); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'custom_product_height_script');Best regards,
MikeHey attifilm,
Thank you for your patience, many people successfully use the free Polylang plugin with Enfold, any multilingual plugin will seem to have a lot of options, here is a video someone made about Enfold and Polylang perhaps watching it will help. We don’t officially support Polylang but if you search the forum here you will find a lot of answers.
I’m not sure how complex your site will be, but if it is small and only need a couple of languages and you know both of them well or would be fine using Google Translate, you could install another copy of Enfold on a sub-domain for the other language such as /en/ and write all of that content in English while your main domain is in a different language, and not use any plugins. Just a thought.Best regards,
Mike -
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