Forum Replies Created

Viewing 30 posts - 12,871 through 12,900 (of 34,572 total)
  • Author
    Posts
  • in reply to: Layer Slider text not working #1333638

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Autoplay on iOS #1333635

    Hi,
    Glad Ismael could help, Merry Christmas to you also, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: remove extraneous code from posts #1333574

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: customize related products button #1333571

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: PHP 7.4 & Enfold New Version #1333570

    Hi,
    Glad to help, you should be able to update your PHP now please try and let us know that it went well and we will close this thread.
    Shall we delete the “enfold-old” folder via FTP or will you do that?

    Best regards,
    Mike

    in reply to: Layer Slider text not working #1333530

    Hi,
    The issue was the Translations of strings in the Polylang plugin:
    2021-12-20_001.jpg
    I corrected, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: A few small issues and a shop page question #1333529

    Hi,
    The orange button is in the layerslider so it will need to be adjusted there, but the login above doesn’t work please check.

    Best regards,
    Mike

    in reply to: Woocommerce 3.0 Product galley #1333526

    Hi,
    Perhaps there is a plugin that will work for you such as Gallery Captions for WooCommerce

    Best regards,
    Mike

    in reply to: Woocommerce 3.0 Product galley #1333478

    Hey Ramon,
    Thank you for the link to your site, the closest I could come to your request is this script and css that shows the gallery image thumbnail alt tag on mouse-over:
    2021-12-19_005.jpg
    which works ok if the alt tag doesn’t contain too much text, since the image needs to be clickable to view the larger image above if there is too much text you can’t click the image.
    If you want to try this, add this code to the end of your functions.php file in Appearance ▸ Editor:

    function custom_gallery_tooltip_script() { ?>
        <script>
    (function($) {
    	setTimeout(function(){
      $("#top.single-product .flex-control-thumbs>li>img").wrap('<div class="alt-wrap"/>');
      $(".alt-wrap>img").each(function() {
        $(this).after('<span class="tooltip">' + $(this).attr('alt') + '</span>');
      });
    	},300);
    })(jQuery);
    </script>
        <?php
    }
    add_action('wp_footer', 'custom_gallery_tooltip_script');

    and this code in the General Styling ▸ Quick CSS field:

    .alt-wrap { 
      display: block;
      position: relative;
      margin: 0px;
    }
    .alt-wrap span.tooltip {
      opacity: 0;
      position: absolute;
      left: 0; right: 0; bottom: 0;
      margin: 0;
      color: #fff;
      padding: 5px;
      font-size: 10px;
      line-height: 12px;
      background-color: rgba(0,0,0,0.8);
      transition: all 300ms ease;
      transition-delay: 300ms;
    }
    .alt-wrap:hover > span.tooltip { 
      opacity: 1; 
      transition-delay: 0s;
    }

    Then clear your browser cache and any cache plugin, and check.

    Best regards,
    Mike

    in reply to: round corners on video #1333473

    Hi,
    When I check it looks like your videos are not the same size as your images, try adjusting your custom css:

    .avia-video.avia-video-custom.round_corners {
        border-radius: 20px;
        overflow: hidden;
    }

    to this:

    .avia-video.avia-video-custom.round_corners {
        border-radius: 20px;
        overflow: hidden;
        min-height: 300px;
        margin-bottom: 0;
    }

    your very last video doesn’t have the .round_corners class so it doesn’t have round corners and this css won’t help, so either add the class to it or use this css to adjust it:

    #top.single-product.woocommerce-page #main .avia-video.avia-video-custom {
        min-height: 300px;
        margin-bottom: 0;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Text Link Color does not "appear" to be working #1333471

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Youtube videos not playing on site #1333470

    Hi,
    Thank you for your patience and for the login, I’m not sure what is causing this error, there are no error messages displayed, I tried deactivating your plugins but this didn’t help, I tested your video on my test site and it works correctly.
    Your WordPress ▸ Tools ▸ Site Health says Custom rules have been added to your .htaccess file., perhaps check that out, also check your server error logs.

    Best regards,
    Mike

    in reply to: customize related products button #1333468

    Hey julhobart,
    Thanks for the link to your site, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    #top.single-product.woocommerce-page #main .av-woo-product-related-upsells .inner_product .button {
        background-color: #ef7f20;
        border-color: #ef7f20;
        color: #ffffff;
        margin: auto;
        float: none;
        width: 110px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Text Link Color does not "appear" to be working #1333467

    Hey Julio,
    Thanks for the screenshot, but your link is set by color: inherit;:

    .main_color a, .alternate_color a {
        color: inherit;
    }

    I’m not sure where this is being set, when I try to reproduce it on my site it works correctly, perhaps you can include a login to look?

    Best regards,
    Mike

    in reply to: PHP 7.4 & Enfold New Version #1333466

    Hi,
    Thank you for the login & FTP access, so as I understand you want to update your theme from v4.6.3.1 and add a child theme, so via FTP I uploaded the latest version of the child theme that is included with v4.8.8 then I activated it via WordPress ▸ Design ▸ Themes then I imported your parent theme settings to the child theme with the theme option: Enfold Theme Options ▸ Import/Export ▸ Import Settings from your Parent Theme
    2021-12-19_003.jpg
    Now to update your parent theme I renamed your current theme folder to “enfold-old” via ftp then upload the new “enfold” folder and checked that your site is working correctly, and once you check we can delete the “enfold-old” folder via ftp, (not the WP theme page)
    *A note to readers, Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    I would have preferred to update your parent theme using this method, but since you are using PHP v7.3.31 I got an error and had to do it the above way. For readers please use this method: Upload the latest version as a zip file to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
    WordPress_Appearance_Themes_Add-Themes_Add-New.jpg
    after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
    Installing_theme_from_uploaded_file_This_theme_is_already_installed.jpg
    then you will see the Theme updated successfully message.
    Theme_updated_successfully.jpg

    Anyways now your site is updated with a child theme, please clear your browser cache and check.
    The old theme is still in the “enfold-old” folder, once you have checked and are happy we can delete it via FTP, (not the WP theme page).

    Best regards,
    Mike

    Hi,
    Thank you 🙂 glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: All headings change colors / capitals on mobile #1333460

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    I corrected, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: After the last update, pages are not displayed correctly #1333457

    Hi,
    Thanks for the login, I deactivated all of your plugins and the error was solved, I then activated your plugins one at a time until I found that the error was caused by this code in your Snippets plugin:
    2021-12-19_002.jpg

    function av_breadcrumbs_shortcode( $atts ) {
    return avia_breadcrumbs(array('separator' => '|', 'richsnippet' => true));
    }
    add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );

    the correct code now as found in our documentation is this:

    function av_breadcrumbs_shortcode( $atts ) {
    	return Avia_Breadcrumb_Trail()->get_trail( array( 'separator' => '|', 'richsnippet' => true ) );
    }
    add_shortcode( 'av_breadcrumbs', 'av_breadcrumbs_shortcode' );

    I corrected this for you, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: customer quote / company font color #1333451

    Hi,
    Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: How to add framed border to text element #1333450

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: All headings change colors / capitals on mobile #1333449

    Hi,
    Thanks for the login, so what happen was in your Quick CSS your media query didn’t have a closing bracket so in the merged stylesheet any added css, from your advanced styling options for example, were treated as part of the media query, to correct I added a closing bracket in your Quick CSS.
    Please clear your browser cache and check.
    You will note that your advanced styling options, blue h4, doesn’t apply to your icon list under “Profil / Über mich” because this element has a title color option that overrides the advanced styling options:
    2021-12-19_001.jpg
    so you will need to make the change there.

    Best regards,
    Mike

    in reply to: All headings change colors / capitals on mobile #1333446

    Hi,
    Thanks for the feedback, I found that the color, font-weight, & text-transform changes starting at 1100px due to this css:

        #top #wrap_all .all_colors h1, #top #wrap_all .all_colors h2, #top #wrap_all .all_colors h3, #top #wrap_all .all_colors h4, #top #wrap_all .all_colors h5, #top #wrap_all .all_colors h6 {
            color: #355c9e;
            font-weight: 400;
            text-transform: none;
        }

    being in a media query: @media only screen and (max-width: 1400px) and (min-width: 1100px)
    but I can’t tell if this is due to theme settings or custom css?
    What is your goal black and caps all of the time, or blue and title case all of the time?
    If your not sure if this is custom css then perhaps include an admin login so I can correct for you.

    Best regards,
    Mike

    in reply to: Masonry gallery adjust fade effect #1333444

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
    Merry Christmas.

    Best regards,
    Mike

    in reply to: Envato API Key & Account #1333443

    Hey Createve_Solutions,
    Thank you for your question but you will need to ask Envato support to assist you with this as they manage all licenses and “Tokens” (the API is no longer used) we can not issue licenses or modify them.
    I don’t believe that Envato allows you to transfer licenses to another account.

    Best regards,
    Mike

    in reply to: All headings change colors / capitals on mobile #1333440

    Hey Tilman,
    I checked your page for mobile but I don’t see any headings changing color and the only headings that are in caps are also in caps on desktop:
    the top heading “NAME – PERSONALEXPERTIN AN IHRER SEITE” and the bottom icon list under “Profil / Über mich”
    are these the element you are talking about?

    Best regards,
    Mike

    Hi,
    Thank you for the screenshot, it looks like you are using IOS, so I tested on a Mac with Chrome and the page loaded quickly with no extra “loading spin”, perhaps it is one of your Chrome extensions, try disabling them and clearing your browser cache and then check in incognito mode.

    Best regards,
    Mike

    Hi,
    Thank you, I adjusted the icon and color, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Cannot import a Shop demo after installing Enfold theme! #1333434

    Hi,
    I don’t believe that is your issue, I was offering something you could try to help.
    When you say the Demo import does not work correctly, do you mean it totally fails? Do you get an error message? What does your localhost error logs say?

    Best regards,
    Mike

Viewing 30 posts - 12,871 through 12,900 (of 34,572 total)