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Viewing 30 posts - 11,971 through 12,000 (of 34,910 total)
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  • in reply to: Fontproblem with custom font mostly under Windows #1350134

    Hi,
    Thanks for your feedback, I tested the cooper-hewitt zip that I linked above on my demo site closer and it seems that each of the font files have the same font-weight of 400, which is odd, so I believe that when you try to use bold by changing the font-weight to 700 it was making it blurry, I believe this was also messing up the way the font manager works, if you see our documentation on Managing font variants the font family should show with its variants like this:
    2022-05-01_008.jpg
    but this font was not, so I tried zipping each variant on it’s own and uploading them one at a time as shown in our documentation on File Structure, note in this screenshot that they all have the same font-weight:
    2022-05-01_009.jpg
    then I created a test page with spans and custom classes to test the fonts:

    <span class="cooperhewitt-thin">Cooper Hewitt - thin</span>
    <span class="cooperhewitt-light">Cooper Hewitt - light</span>
    <span class="cooperhewitt-book">Cooper Hewitt - book</span>
    <span class="cooperhewitt-medium">Cooper Hewitt - medium</span>
    <span class="cooperhewitt-semibold">Cooper Hewitt - simibold</span>
    <span class="cooperhewitt-bold">Cooper Hewitt - bold</span>
    <span class="cooperhewitt-heavy">Cooper Hewitt - heavy</span>

    and added this css for the custom classes:

    .cooperhewitt-thin {
    	font-family: 'cooperhewitt-thin-webfont';
    	font-weight: 400;
    	font-size: 70px;
    	line-height:70px;
    	color: #000;
    }
    .cooperhewitt-light {
    	font-family: 'cooperhewitt-light-webfont';
    	font-weight: 400;
    	font-size: 70px;
    	line-height:70px;
    	color: #000;
    }
    .cooperhewitt-book {
    	font-family: 'cooperhewitt-book-webfont';
    	font-weight: 400;
    	font-size: 70px;
    	line-height:70px;
    	color: #000;
    }
    .cooperhewitt-medium {
    	font-family: 'cooperhewitt-medium-webfont';
    	font-weight: 400;
    	font-size: 70px;
    	line-height:70px;
    	color: #000;
    }
    .cooperhewitt-semibold {
    	font-family: 'cooperhewitt-semibold-webfont';
    	font-weight: 400;
    	font-size: 70px;
    	line-height:70px;
    	color: #000;
    }
    .cooperhewitt-bold {
    	font-family: 'cooperhewitt-bold-webfont';
    	font-weight: 400;
    	font-size: 70px;
    	line-height:70px;
    	color: #000;
    }
    .cooperhewitt-heavy {
    	font-family: 'cooperhewitt-heavy-webfont';
    	font-weight: 400;
    	font-size: 70px;
    	line-height:70px;
    	color: #000;
    }
    

    and this is the result:
    2022-05-01_010.jpg
    please give this a try.

    Best regards,
    Mike

    in reply to: Add a simple border to the Main Menu #1350127

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    The app-installer ▸ Wp icon ▸ insatall now should bring you to a screen like this:
    2022-05-01_006.jpg
    from there add your subdirectory that you added in your Public html.
    you will need to add a new user name and password because this will be a stand-alone install, to make it easy for your self you can use the same login that you use on your master site.
    you don’t need to set anything in “advanced options”.
    I don’t have experience with the multisite option, so I wouldn’t use this, but perhaps it would be good for you, try looking on YouTube for some tutorials.

    Best regards,
    Mike

    Hi,
    Thanks for your question,
    1: yes you will need to install WordPress again in the sub-directory
    2: they are saying that you are downloading the zip to your computer and extracting it, then in your FTP client one side shows your computer and the other side shows your web host.

    There is an easier way if you are using cPanel on your webhost, what webhost are you using?
    does your webhost look a little like this:
    2022-05-01_004.jpg
    or do you see this:
    2022-05-01_005.jpg
    If so you can choose your subdirectory in the install wizard and let the installer set up the database and files for you
    2022-05-01_006.jpg
    just make sure not to install in the same directory as your first WordPress site or it will be overwritten.

    Best regards,
    Mike

    in reply to: Can I report a (possible) bug in Enfold? #1350116

    Hey Vivienne,
    Thanks for the feedback but I’m not able to reproduce this with Enfold v4.9.2.1, this version is like you stsated above:
    2022-05-01_001.jpg
    but the the MailChimp widget works correctly on my test site:
    2022-05-01_002.jpg
    I also tested the MailChimp element and it also works:
    2022-05-01_003.jpg
    Perhaps you are using a child theme with a custom header.php or footer.php and you need to update those to the current version, or perhaps you have some other modification, or you are trying to use the MailChimp widget in some function?
    In a clean install the MailChimp widget is working in my tests, try testing in a clean environment such as a staging site to see if you can reproduce the error, if so please open a new thread by logging into the support forum, you have posted this to an email form and is not the correct place, this is the correct place.

    Best regards,
    Mike

    in reply to: Enfold and Yith Booking #1350112

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey Shari,
    Thanks for the link to your page and the screenshot, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    @media only screen and (max-width: 454px) { 
    	.html_header_top.html_header_sticky #top.page-id-1471 #wrap_all #main {
        padding-top: 126px !important;
    }
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Unable to close images on #1350092

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Problems with viewport widths between 455 and 989 #1350090

    Hi,
    Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Schema question #1350088

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hey fkm,
    Thanks for the link to your site and the screenshot, please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    #main .ajax_controlls {
    	display: none;
    }
    #top #main .portolio-preview-list-image,
    #top #main .portolio-preview-list-image img {
        border: none;
        margin: -1px;
    }
    
    @media only screen and (max-width: 767px) { 
    	.responsive #top #wrap_all #main .portfolio_preview_container.open_container {
    		width: 101vw !important; 
            position: relative !important; 
            left: calc(-50vw + 50%) !important; 
    	}
    }

    Best regards,
    Mike

    in reply to: Enfold and Yith Booking #1350079

    Hey koomo,
    Thanks for the link to your page, from what I see the Select People is given the background color by the plugin when the toggle is opened, this seems to be the correct behavior, but if you want to remove it try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    .yith-booking--simple-style .yith-wcbk-people-selector--opened .yith-wcbk-people-selector__totals {
        background: none !important;
        color: #484848;
    }

    to show the dropdown selections try this css:

    .yith-wcbk-people-selector--opened .yith-wcbk-people-selector__fields-container {
        position: relative;
    }
    

    After applying the css, please clear your browser cache and check.
    the expected results:
    2022-04-30_013.jpg

    Best regards,
    Mike

    in reply to: Avia Layout Builder not loading #1350078

    Hi,
    Glad Nikko was able to help, I disabled the debug mode, please check. Shall we close this thread then?

    Best regards,
    Mike

    in reply to: Anchor Links to Scroll Issue #1350076

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Add a simple border to the Main Menu #1350075

    Hey NThiem,
    Thanks for the link to your site and for the screenshots, Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    #top .av_minimal_header #header_main {
        border: 1px solid rgba(0,0,0,0.25);
    }

    Feel free to adjust the color to suit, after applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Enfold Theme – Instagram Side Bar Widget Not Working #1350074

    Hey gfriend70,
    I’m not sure why you are getting this error, I tested by adding an Instagram HTML embed below your widget and it is working, when I try adding a Instagram widget to my test site I get this error: Instagram returned error 429 (= Too Many Requests).
    But your site just gives this error: Instagram has returned invalid data.
    I’m not sure why we would get different error messages except that my demo site has no plugins and is in the US?

    Best regards,
    Mike

    in reply to: Anchor Links to Scroll Issue #1350072

    Hey Jason,
    Thanks for the link to your page, an ID can not begin with a number
    2022-04-30_011.jpg
    please try adjusting.

    Best regards,
    Mike

    in reply to: Suddenly "$" do not show up my text blocks or captions #1350071

    Hi,
    I’m not sure why this would be occuring for you, I tested on my demo site, a text block, image caption, gallery caption, and lightbox caption, with no issues:
    2022-04-30_152459.jpg
    You could try disabling your plugins, I see that you are using a copy-protect plugin.

    Best regards,
    Mike

    in reply to: search to not eviciant #1350070

    Hi,
    Thanks Guenni007, that’s a good tip, but this situation was a standard page that is not showing for jb84 in the search results, while it is for Ismael and I.

    Best regards,
    Mike

    in reply to: search to not eviciant #1350064

    Hi,
    Thank you for your patience, I would say that there is not a caching issue from your site because I get the same correct results as Ismael above, and I tested on Windows in Chrome, Firefox, & Edge, please see the screenshot in the Private Content area.
    Perhaps you are experiencing a browser cache issue, if you are using Safari it can be hard to clear the cache, often you need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.
    Otherwise, I don’t know why you are not getting the same results, have you tested with other browsers, have you tried logging out of your site and testing? Ismael and I are both logged out, not that this should matter but I’m just thinking.
    I also tested on Browserling.com and the ajax search results were the same, try testing on Browserling.com yourself and see the screenshot in the Private Content area.

    Best regards,
    Mike

    in reply to: Filtering products with WC shortcodes #1350058

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Autoadjusting some banners on sidebar #1350057

    Hey Mike,
    Thanks for your patience, I have looked at the sidebar banner of one of your pages at 1030px thru 1530px and it seems to scale, please see the screenshot in the Private Content area.
    Below 1030px your sidebar is hidden. I assume this page is correct.

    Best regards,
    Mike

    in reply to: Ajax Search Styling #1350055

    Hi,
    Thank you for your patience, to remove the loading icon and the item background color, try this css:

    #top .ajax_loading_now > div > div {
    	opacity: 0 !important;
    }
    #top div .av_ajax_search_entry:hover {
        background-color: rgba(0,0,0,0) !important;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Update destroys tagcloud #1350054

    Hey Landsberg-Becher,
    Thank you for your patience, I have looked back as far as 2018 and this css has not changed, font-size:11px !important; has always been there so it is not new with this update.
    I have looked at your site and found a tag cloud on one page, but it is inside a Elementor Widget which is assigning the font color, family, and size
    2022-04-30_004.jpg
    It looks like the page was built with Elementor so you should check it’s settings, we don’t support Elementor and don’t recommend it as it can cause conflicts with Enfold.

    Best regards,
    Mike

    in reply to: Youtube Video doesnt run #1350053

    Hi,
    Glad to hear that you have this sorted out, it sounds like a caching issue, shall we close this then?

    Best regards,
    Mike

    Hi,
    Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, to center the form I commented out this line in your Add Custom CSS plugin: margin-left: 0px !important;
    2022-04-30_002.jpg
    Then I added this css:

    #top.single-product .flex_column.first.center_wooc .av-woo-price {
        width: 70%;
        margin: auto;
    }

    this is the result:
    2022-04-30_003.jpg
    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Adding caption to each slide in horizontal gallery #1350046

    Hi,
    Thank you for your patience, but when I check your page /local-service/ I don’t find any Horizontal Gallery only a Masonry Gallery, perhaps you removed it?
    I created a test page: /horizontal-gallery-test/ and the captions are showing there:
    2022-04-30_001.jpg
    Please check.

    Best regards,
    Mike

    in reply to: Content over layerslider #1349973

    Hi,
    Thank you for adding a custom class, please note that a class begins with a dot like: .floatup a hashtag is for IDs,
    so your css would look like this:

    .floatup .flex_column_table {
    	margin-top: -150px;
    }
    #top.page-id-17 #layer_slider_1 {
    	z-index: 1;
    }

    Please note that for the layerslider I kept the page ID because the ID #layer_slider_1 will occur on every page that has a layerslider, you could also add a custom class to it if you wished.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

Viewing 30 posts - 11,971 through 12,000 (of 34,910 total)