Hi,
Thanks for the link to your site, I’m seeing this error: Uncaught TypeError: $ is not a function

typically this occurs when a script is loaded before the jQuery is loaded, please check that WP rocket is not forcing jQuery in the footer, and check that the option at Enfold Theme Options ▸ Performance ▸ Load jQuery in your footer is not enabled.
There could be a conflict if the WP rocket plugin and Enfold are trying to do the same thing.
If this doesn’t help try disabling the WP rocket plugin lazy load option and clear your cache and check again.
If this doesn’t help please include an admin login in the Private Content area so we can check.

Best regards,
Mike

Hi,
Glad that Ismael could help, you can add the edited /portfolio/portfolio.php to your child theme so future updates won’t overwrite this customization, please see our documentation here.

Best regards,
Mike

Hey ayeh,
Thanks for your patience, are you showing blog posts with the masonry element? You can try this to reduce the excerpt length, Try adding this code to the end of your functions.php file in Appearance ▸ Editor:

add_filter('avf_masonry_excerpt_length','avia_change_masonry_excerpt_length', 10, 1);
function avia_change_masonry_excerpt_length($length) {
$length = 10;
return $length;
}

but please note that adding a manual excerpt will override this.
I tested a masonry in color section with the Perfect Grid, but the Featured image did show for me, so try creating a test page and include admin login in the Private Content area so we can examine.

Best regards,
Mike

Hey Reut Rachel,
Thank you for your patience and the link to your site, I assume that you mean this area in blue:

to hide this try this css in your Quick CSS:

#top.single-product .product_meta {
	display: none;
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thank you for your patience and thanks to Guenni007 for spoting the issue, when the mobile header is scrolled, the class: av_header_transparency is removed and the switch from absolute to relative is the reason for the “jump”
please try this css in the Quick CSS to correct:

@media only screen and (max-width:1100px) {
 #top #wrap_all .av_mobile_menu_tablet {
  background:transparent!important;
  position:absolute!important
 }
}

After applying the css, please clear your browser cache and check.

Best regards,
Mike

Hey Johannes,
Vielen Dank für Ihre Geduld und für die Links zu Ihrer Website. Ich habe versucht, Ihren Beispielen zu folgen und festgestellt, dass Ihr erstes:

funktioniert nicht, weil es auf der Seite /ueber-sie/ keine ID: flicts-in-the-team gibt
und es in ein neues Fenster / einen neuen Tab einzugeben und die Eingabetaste zu drücken, funktioniert nicht.

für: https://johannesfaupel.com/ueber-sie/#hoher-krankenstand
das funktioniert bei mir korrekt auf Mac (Safari) & PC (Chrome)

Die beiden Schieberegler, die ich gefunden habe, funktionieren auch bei mir, siehe Screenshots im Bereich Private Inhalte.

Für den Link: Ressourcenperspektive (https://johannesfaupel.com/ueber-mich/#systemic-certifications-johannes-faupel)
das geht nicht, weil auf der Seite /ueber-mich/ keine ID: systemic-certifications-johannes-faupel steht
und es in ein neues Fenster / einen neuen Tab einzugeben und die Eingabetaste zu drücken, funktioniert nicht.

Daher finde ich keinen Fehler bei Anker-Links, bei denen ein richtiger Anker nicht funktioniert. Wenn Sie Probleme beim Hinzufügen richtiger Anker haben, fügen Sie bitte einen Screenshot bei, wo Sie sie hinzufügen möchten, und fügen Sie den Administrator-Login im Bereich “Private Inhalte” hinzu, damit wir dies können mehr behilflich sein.

— Translated with Google —

Thank you for your patience and for the links to your site, I tried to follow your examples and found that your first one:

doesn’t work because on the page /ueber-sie/ there is no ID: flicts-in-the-team
and typing it into a new window/tab and pressing return, doesn’t work.

for: https://johannesfaupel.com/ueber-sie/#hoher-krankenstand
this works correctly for me on Mac (Safari) & PC (Chrome)

the two slider buttons that I found also work for me, please see the screenshots in the Private Content area.

For the link: Ressourcenperspektive (https://johannesfaupel.com/ueber-mich/#systemic-certifications-johannes-faupel)
this doesn’t work because on the page /ueber-mich/ there is no ID: systemic-certifications-johannes-faupel
and typing it into a new window/tab and pressing return, doesn’t work.

So I don’t find an error with anchor links that have an proper anchor not working, if you have trouble adding proper anchors please include a screenshot of where you are tring to add them and include admin login in the Private Content area so we can be of more assistance.

Best regards,
Mike

Hey Alwin,
Thanks for your question, many Enfold users use webp images and I have not seen any specific issues posted about this.
I did find this article: Is WebP really better than JPEG? which says:

WebP doesn’t generally have much better compression efficiency when compared to JPEG.

note that for a 500px image the savings is only 6kb:

but for a 1500px image there is no savings at all:

I’m not sure that it would be worth the effort to convert a lot of images to WebP, but you can try.
I have always had good results with TinyJPG and their WordPress Plugin

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hey advteksol,

Thanks for your question, you are seeing this error because you are using an old version: 4.7.5
Please update to v5.0.1 and this should be resolved, please note that you will need to enter an Envato personal token in the theme update panel.
Another way to update is to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Thank you for the link to your site and the screenshot, I added a custom class to your column with the buttons:

and this css to your Quick CSS:

#top .button-column.flex_column_table_cell {
    text-align: center;
}

now the buttons are centered, please clear your browser cache and check.

Best regards,
Mike

Hi,
Thank you for sharing Guenni007, I’m certain many future readers will find this helpful.

Best regards,
Mike

Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
I just noticed that your screenshot shows that Your PHP version: 7.3.33, if you check the WordPress Site Health you will see that The minimum recommended version of PHP is 7.4.

so first update your PHP, then if that doesn’t help see our documentation and ensure that your Token meets the specific permissions to verify the purchase, if for some reason you still can’t update try to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.

Best regards,
Mike

Hi,
Yes, the demo uses the same text for the gallery caption and the image title, I can see where someone might think as you did :)

Best regards,
Mike

Hey cristinagrafik,
Thanks for your question, you can add more social profiles by following the steps outlined here in our documentation.
Unfortunately I don’t believe that Fontello has a Tiktok icon yet so please see this thread specific for creating the Tiktok social icon.

Best regards,
Mike