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Viewing 30 posts - 1,081 through 1,110 (of 33,013 total)
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  • Hi,
    Glad to hear that the original issue is resolved, I posted your new issue to the Dev Team and when I hear back from them, I will reply. Thank you for your patience.

    Best regards,
    Mike

    Hi,
    When I disable your WPRocket plugin completely and then check your /contact/ in a new incognito browser the map shows correctly like your /contact-map-test/ page, so it seems to be one oo the WPRocket options. I’m not familiar with all of the WPRocket setting, so try disable the setting one at a time and see if you can isolate the setting. Or perhaps try these exclude settings from the WP Rocket documentation.
    If this is related to the JotForm plugin and how WPRocket is handling it, you may need to find the exclude settings for the JotForm plugin.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, I found that your child theme style.css file contained this custom css that caused the animation, I removed it for you:

    .home .active-slide .avia-slide-wrap {
    	-webkit-animation: scale-in-center 2s ease-out both;
    	        animation: scale-in-center 2s ease-out both;
    }
    @-webkit-keyframes scale-in-center {
      0% {
        -webkit-transform: scale(0);
                transform: scale(0);
        opacity: 1;
      }
      100% {
        -webkit-transform: scale(1);
                transform: scale(1);
        opacity: 1;
      }
    }
    @keyframes scale-in-center {
      0% {
        -webkit-transform: scale(0);
                transform: scale(0);
        opacity: 1;
      }
      100% {
        -webkit-transform: scale(1);
                transform: scale(1);
        opacity: 1;
      }
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Add Amazon style search bar in top menu #1444318

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field to keep the “View all reseults” the same color on hover, or adjust to suit:

    .av_ajax_search_entry.av_ajax_search_entry_view_all:hover {
    	color: var(--enfold-header-color-primary);
    }

    I don’t see any gap created by the ajax search results widget please upload a screenshot demonstrating the error so we can understand better.

    Best regards,
    Mike

    in reply to: Add Amazon style search bar in top menu #1444062

    Hi,
    Thank you for your patience, I made some adjustments, this is the css now:

    @media only screen and (max-width: 989px) {
    	#header_main > .widget {
    	display: none;
    }
    }	
    @media only screen and (min-width: 990px) and (max-width: 1439px) {
      .av-logo-container .inner-container .widget #searchform {
        width: 100%;
        min-width: 500px;
      }
      .av-logo-container .inner-container .widget {
    	display: flex;
        order: 3;
        flex-basis: 65%;
        right: -15%;
        top: -5%;
    }
    }
    @media only screen and (min-width: 1440px) { 
        .av-logo-container .inner-container .widget {
            display: flex;
            order: 3;
            flex-basis: 65%;
            right: 0;
            top: -5%;
        }
        .av-logo-container .inner-container .widget > search {
            width:100%
        }
    }	
    @media only screen and (min-width: 990px) {
    .av-logo-container .inner-container {
    	display: flex;
        flex-direction: row-reverse;
    }
    
    #header_main > .widget {
    	display: none;
    }  
    .av-logo-container .inner-container .widget #searchform .ajax_search_response {
    	background-color: #fff;
        z-index: 3;
    }
    .header_color #search-6 input[type=submit] {
        background-color: #da291c;
        color: #fff;
     }
    .header_color #search-6 input[type=submit]:hover {
        background-color: #da291c;
        color: #fff;
     }
      #top #header.header_color .widget input[type=text] {
    	border-color: ebebeb;
    	border-radius: 3px;
    }
    #top #header.header_color .widget #searchsubmit {
        border-radius: 0 3px 3px 0;
    }
    
    #top #header.header_color .widget #searchform #searchsubmit {
     	font-size: 16px;
    }
    .av-logo-container .inner-container #menu-item-shop {
    	display: flex;
        order: 2;
    }
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Full width front page #1444052

    Hi,
    In that case I would recommend not using the animation.

    Best regards,
    Mike

    in reply to: Adobe Type Kit Issues #1443915

    Hi,
    If font weight doesn’t change it, it could be that your custom font is set to a specific weight, all fonts don’t support all of the weights.
    In some cases the font family will have a “light” variation and a “bold” variation, try checking your font and perhaps also install the “bold” variation.

    Best regards,
    Mike

    in reply to: Full width front page #1443913

    Hi,
    I added this css to your Quick CSS:

    #front-page.avia-section {
    	animation: zoom 10s;
    	animation-fill-mode: forwards;
    }
    @keyframes zoom {
      0% {
        background-size: 100% auto;
        -webkit-background-size: 100%;
      }
      100% {
        background-size: 110% auto;
        -webkit-background-size: 110%;
      }
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    The srcset for the featured image of blog posts is now added:
    Enfold Support 5807
    and this looks like it has increased the score on mobile:
    Enfold Support 5809
    and desktop:
    Enfold Support 5811
    I’m not sure how your ewww plugin works but I doubt the disabled function is related to this.

    Best regards,
    Mike

    Hi,
    Glad to hear that removing Jetpack and Jetpack Boost has helped. Typically each image has a srcset in the page to tell the browser which image to use depending on the device, and this is how it is on the copy I made of your site, but not on your site, you had this custom code in the functions.php which disabled this:

    function av_remove_featured_image_link($image) {
        if (is_single()) {
            $image = get_the_post_thumbnail( $current_post['the_id'], 'featured' );
        }
        echo $image;
    }
    add_filter('avf_post_featured_image_link','av_remove_featured_image_link', 10, 1);

    I disabled this for you.

    Best regards,
    Mike

    in reply to: Change ICON in a Accordion system #1443870

    Hi,
    This Google Ads code is not apart of the theme, it probably was added in the Enfold Theme Options ▸ Google Services ▸ Google Analytics Tracking Code or in the functions.php file or in the header.php file, or perhaps you have a Google Tag manager plugin. Please look in these places, if you can’t find it include a admin login in the Private Content area so we can examine.
    Please note that we ask that each thread stays on a specific topic, this helps other users find solutions based on the opening subject line quicker, and helps the Mods keep the threads on topic. For further questions please open a new thread

    Best regards,
    Mike

    in reply to: adding captions to featured image in single post #1443869

    Hi,
    The code above adds a class to the featured image caption called featured-image-caption it looks like you have found this and tried some css to set the max-width, but you have an error with a letter where a number should be: max-width: 1e3px;
    Enfold Support 5799
    I changed it to 900px for you:
    Enfold Support 5801
    Enfold Support 5805
    I see that you tried to add some custom body classes to use some different css:
    Enfold Support 5803
    but I don’t see this on the frontend and I’m not sure how you are doing this, but this is a good approach.

    Best regards,
    Mike

    in reply to: Add Amazon style search bar in top menu #1443771

    Hi,
    I’m not experiencing this at 1920 x 1080, what screen resolution do you see this?
    Please see the screenshot in the Private Content area of of what I see.

    Best regards,
    Mike

    in reply to: Images not exist in rankmath sitemap #1443765

    Hi,
    Thanks for your feedback but I’m not sure that I can explain your issue, please explain further so we can present it to the Dev Team.

    Best regards,
    Mike

    in reply to: Add Amazon style search bar in top menu #1443740

    Hi,
    shall we close this thread then?

    Best regards,
    Mike

    in reply to: Full width front page #1443703

    Hey fanlokbun,
    This seems to be a duplicate, so we will close this one and work on the other one.

    Best regards,
    Mike

    in reply to: Full width front page #1443702

    Hey fanlokbun,
    Please link to your page so we can examine and offer a solution.
    As I understand you want the front page background to stretch full width, the content can remain boxed but I want it on a background that covers the whole screen.
    but I don’t understand the last line “with no theme elements showing” this seems to go against the first statement “the content can remain boxed” please explain, or perhaps a mockup image would help.

    Best regards,
    Mike

    in reply to: How to get a different blog format ? #1443700

    Hi,
    The error that you see from adding the code to your functions.php file is typical for copying the code from a email notification from this thread, please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    It looks like you are not using a child theme, so in this case you could use the WP Code plugin then add a new snippet, in the top right corner use the PHP snippet as the code type:
    Enfold_Support_2680.jpeg
    then add this code and save.

    function custom_larger_thumbnails_script() { ?>
      <script>
    (function($){
      $('.av-magazine.larger-thumbnails .av-magazine-entry img').attr('width', '180px');
      $('.av-magazine.larger-thumbnails .av-magazine-entry img').attr('height', '180px');
      $('.av-magazine.larger-thumbnails .av-magazine-entry img').attr('sizes', '(max-width: 180px) 100vw, 180px');
      $('.av-magazine.larger-thumbnails .av-magazine-entry .av-magazine-thumbnail').css({'height': '180px','width': '180px'});
    })(jQuery);
    </script>
      <?php
    }
    add_action( 'wp_footer', 'custom_larger_thumbnails_script', 99 );

    If you still have trouble after you install the plugin, include a admin login in the Private Content area so we can assist.

    Best regards,
    Mike

    Hi,
    Thank you for your patience, you were not using the page layout as I had thought. I don’t think that this animation is from the theme and I can not reproduce this on my demo site with easy sliders. I didn’t find any custom css on your site that might cause this but I see that you are using a child theme and the WordPress ▸ Appearance ▸ Theme File Editor is disabled so I can’t see if you have customizations there. Please enable this or provide a FTP login so we can check.
    Perhaps another plugin is adding this animation in error, please try disabling all of your plugins and see if that solves, otherwise enable the WordPress ▸ Appearance ▸ Theme File Editor so we can investigate further.

    Best regards,
    Mike

    in reply to: Add Amazon style search bar in top menu #1443649

    Hi,
    Thank you for your patience I changed this css:

    @media only screen and (min-width: 990px) {
        .av-logo-container .inner-container {
            display: flex;
            flex-direction: row-reverse;
        }
    
        @media only screen and (min-width: 990px) {
            /* Add your Desktop Styles here */ .av-logo-container .inner-container .widget #searchform {
                width: 100%;
                min-width: 500px;
            }
        }
    
        .av-logo-container .inner-container .widget {
            display: flex;
            order: 3;
            flex-basis: 80%;
            right: -15%;
            top: -5%;
        }
    
        #header_main > .widget {
            display: none;
        }
    
        .av-logo-container .inner-container .widget #searchform {
            width: 100%;
        }
    
        .av-logo-container .inner-container .widget #searchform .ajax_search_response {
            background-color: #fff;
            z-index: 3;
        }
    
        .header_color #search-6 input[type=submit] {
            background-color: #da291c;
            color: #fff;
        }
    
        .header_color #search-6 input[type=submit]:hover {
            background-color: #da291c;
            color: #fff;
        }
    
        #top #header.header_color .widget input[type=text] {
            border-color: ebebeb;
            border-radius: 3px;
        }
    
        #top #header.header_color .widget #searchsubmit {
            border-radius: 0 3px 3px 0;
        }
    
        #top #header.header_color .widget #searchform #searchsubmit {
            font-size: 16px;
        }
    
        .av-logo-container .inner-container #menu-item-shop {
            display: flex;
            order: 2;
        }
    }

    to this:

    @media only screen and (max-width: 989px) {
    	#header_main > .widget {
    	display: none;
    }
    }	
    @media only screen and (min-width: 990px) and (max-width: 1439px) {
      .av-logo-container .inner-container .widget #searchform {
        width: 100%;
        min-width: 500px;
      }
      .av-logo-container .inner-container .widget {
    	display: flex;
        order: 3;
        flex-basis: 65%;
        right: -15%;
        top: -5%;
    }
    }
    @media only screen and (min-width: 1440px) { 
        .av-logo-container .inner-container .widget {
            display: flex;
            order: 3;
            flex-basis: 80%;
            right: -15%;
            top: -5%;
        }
        .av-logo-container .inner-container .widget #searchform {
        width: 100%;
        min-width: 380%;
      }
    }	
    @media only screen and (min-width: 990px) {
    .av-logo-container .inner-container {
    	display: flex;
        flex-direction: row-reverse;
    }
    
    #header_main > .widget {
    	display: none;
    }  
    .av-logo-container .inner-container .widget #searchform {
    	 width: 100%;
    }
    .av-logo-container .inner-container .widget #searchform .ajax_search_response {
    	background-color: #fff;
        z-index: 3;
    }
    .header_color #search-6 input[type=submit] {
        background-color: #da291c;
        color: #fff;
     }
    .header_color #search-6 input[type=submit]:hover {
        background-color: #da291c;
        color: #fff;
     }
      #top #header.header_color .widget input[type=text] {
    	border-color: ebebeb;
    	border-radius: 3px;
    }
    #top #header.header_color .widget #searchsubmit {
        border-radius: 0 3px 3px 0;
    }
    
    #top #header.header_color .widget #searchform #searchsubmit {
     	font-size: 16px;
    }
    .av-logo-container .inner-container #menu-item-shop {
    	display: flex;
        order: 2;
    }
    }

    to update your live site copy your snippet named “header widget placement css” to your live site.

    Best regards,
    Mike

    in reply to: Icons dissappeared #1443488

    Hi,
    Please check a icon element and hover the icon:
    Enfold Support 5795

    Best regards,
    Mike

    in reply to: Change ICON in a Accordion system #1443458

    Hi,
    Try this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    #top .single_toggle p {
    	font-weight: bold;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: 2 new Avia-JS-errors after Enfold update #1443435

    Hi,
    Please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    Hi,
    Please find the updaed files linked below, it fixes the three issues, the Dev Team adds an additional note for issue 3: use the enter to open tab content when tab has focus.

    Best regards,
    Mike

    Hi,
    I have passed this along to the Dev Team and will reply again when I hear back, thank you for your patience.

    Best regards,
    Mike

    in reply to: 2 new Avia-JS-errors after Enfold update #1443401

    Hey Bettina,
    Please try disabling Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files and clear any caching plugin you have and clear your server cache or CDN cache if enabled and then clear your browser cache and check again.
    The files you posted abaove are cache files, after a couple of hours you can try enabling again, if you see the error again try disabling your caching plugin file minifying, when a plugin minify a second time after the theme it can cause errors

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Change ICON in a Accordion system #1443333

    Hey delmonte,
    Thank you for the link to your site, the following css will replace the plus icon with a down arrow, but in order to not change all of the accordion icons on your whole site, first add the custom class downarrow in the advanced tab of the element:
    Enfold Support 5788
    Then add this CSS in your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:

    .downarrow .toggle_icon:before {
    	content:"\e873";
    	font-family: 'entypo-fontello';
    	top: -5px;
      position: relative;
    }
    .downarrow .toggle_icon {
    	border:none;	
    	position: absolute;
    }
    .downarrow .toggle_icon .vert_icon,
    .downarrow .toggle_icon .hor_icon {
    	display:none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.
    This is the expected results:
    Enfold Support 5791

    Best regards,
    Mike

    Hi,
    Glad that this helped, in my install the “Display” dropdown shows 15, 30, 45:
    Enfold Support 5786
    I didn’t find a way to change it, but you can remove it with this css in your Quick CSS:

    .product-sorting > .sort-param.sort-param-count {
    	display: none;
    }

    Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.
    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Next and previous blog links #1443331

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 1,081 through 1,110 (of 33,013 total)