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Viewing 30 posts - 10,591 through 10,620 (of 34,990 total)
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  • Hey TOTL,
    Thanks for the link to your page, I tried to create a test page on my demo for this and I notice that the google spreadsheet link is causing a few errors, first is a jQuery error for Syntax error, unrecognized expression: #gid=9882246?iframe=true this points to the link having a hashtag and question mark causes an error:
    2022-10-02_005.jpg
    since the google link needs the hashtag and the lightbox needs the question mark, I don’t see a way around this. Javascript errors tend to spill down to other functions and scripts.
    Once the google spreadsheet is loaded in the lightbox more errors occur about Refused to frame because an ancestor violates the following Content Security Policy directive
    2022-10-02_006.jpg
    I have not seen this before.
    So on my test page I uploaded a text document to my site and created a button with the custom class iframe-button and this code in a code block element:

    <script>
    (function($) {
    $(".iframe-button").on('mousedown', function(e) {
            e.preventDefault();  
     $("html").css({'overflow-y':'hidden'});               
    });
    $('body').on('click', function() {
            setTimeout( function() {
              if($('.mfp-bg').length == 0) { 
                $('html').css({'overflow-y':'scroll'});
              }
            },500); 
    });
    }(jQuery)); 
    </script>

    2022-10-02_007.jpg
    and this solved the scrolling of the page for the first button.
    But for the second button with the google spreadsheet link this didn’t help.
    even adding the google spreadsheet as an iframe on another page and linking to that page in the button as the lightbox still scrolled.
    Try taking a screenshot of the google spreadsheet and using that in the lightbox.

    Best regards,
    Mike

    in reply to: Background images in Color Section #1367336

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Cart hid doesn't work – Probably cache issue #1367334

    Hi,
    Thanks for the feedback, I would recommend disabling your server cache first and/or any CDN cache, which might take a little time, to see the that was the issue, if this solves then see if you can exclude your shop pages /shop/ from the cache and if that also works that might be a solution.
    Or you could disable your server cache and just use a good cache plugin instead.

    Best regards,
    Mike

    in reply to: Testimonials margin and sizing #1367332

    Hey Sovietovic,
    Thanks for the screenshot, we can assist with some custom css for these issues, but it would help if we could see your page to write the css.
    Please post us an admin login credentials (in the “private data” field), so we can take a look at your page.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.
    If you don’t feel comfortable with this then Enable the Avia Layout Builder Debugger
     and copy the page shortcode to a plain text document (.txt) and post a link to it via DropBox so we can test it on our demo site.

    Best regards,
    Mike

    in reply to: White stripes on header mobile version #1367330

    Hey JoStudioDeRijp,
    Thanks for the link to your site, Please try this code in the General Styling ▸ Quick CSS field:

    @media only screen and (max-width: 767px) { 
    .html_stretched #wrap_all {
    	background-color: #000;
    }
    }

    Best regards,
    Mike

    in reply to: Google Maps #1367327

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Background images in Color Section #1367326

    Hi,
    Try disabling the plugin, because the theme won’t change the image used, on my demo site with no plugins the color section uses the image I input, including .webp

    Best regards,
    Mike

    in reply to: Cart hid doesn't work – Probably cache issue #1367325

    Hi,
    Sorry, I did misunderstand, I thought you were asking about not seeing the cart after adding an item.
    When I check your page and the cart is empty the cart is hidden by being off the screen with right: -60px;
    2022-10-02_002.jpg
    when an item is added to the cart it is shown on the screen with right: -2px;
    2022-10-02_003.jpg
    So this option is working correctly on your page when I check.

    I also tested your page after adding an item to the cart and moving forward via a menu link, button, or related product the cart continues to show.
    but using the browsers back button shows a version of the page that doesn’t have the class .html_visible_cart, so the cart doesn’t show, I assume that your server cache is an “object” cache such as Memcached, Redis, Varnish, Litespeed.
    On my test demo, linked below with the option to hide the cart until a product is added, the cart is shown even if the browser back button is used.
    2022-10-02_004.jpg

    Best regards,
    Mike

    in reply to: Sticky Header for mobile doesn't work on all pages. #1367319

    Hi,
    Yes, Enfold’s file compression is recommended by default.
    But if you are using a caching plugin that in minifying css & js or a plugin like Autoptimize you may find that these plugins are minifying minified files and causing errors, if so try only using the plugin or the theme option.
    If you are actively building your site and making a lot of changes daily, I recommend not using a caching plugin or the theme options so you can easily view your changes without needing to clear your cache. A good rule of thumb is to build your site first, then work on the optimization of it (speed & caching).
    I believe your question is related to Ismael’s comment about toggling the File Compression to clear the theme cache, I believe he was suggesting this because often if this is enabled toggling will help.

    Best regards,
    Mike

    in reply to: Background images in Color Section #1367313

    Hi,
    I assume that you are referring to the image below, and I see that it is a .png image in the link did you try entering a .webp image in the element?
    Above on my test page I added a .webp image as a background image in my color section and it is working.
    Try creating a test page and include an admin login so we can check, or link to your .webp image for me to test on my test page, perhaps your file is corrupt.

    Best regards,
    Mike

    in reply to: correct aspect ratio for fullwidth easy slider #1367247

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Sticky Header for mobile doesn't work on all pages. #1367246

    Hi,
    Thanks for your patience, I checked your page on desktop but I didn’t see any issues with your header, but for mobile I saw that your logo shrinks down a lot, if you don’t want that try this css to correct:

    @media only screen and (max-width: 767px) { 
    	.logo.avia-svg-logo a {
    		 max-height: 80px !important;
    	}
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    That was a little trickier than it might seem, but I sorted it out with this css that I added for you, please clear your browser cache and check.

    .js_active .tab:not(.active_tab) {
        border-bottom: solid 1px #E0E0E0;
    }
    .js_active .tab.active_tab {
        border-bottom: solid 1px #fcfcfc !important; 
    }

    Best regards,
    Mike

    in reply to: Theme customization not available – critical error #1367243

    Hi,
    You can add your embed shortcode above to a text block element or if you want to use a code block element use this code and add your link to it, I didn’t post your full link in the snippet;

    <iframe style="width: 100%; height: 1340px; border: none; margin: 0; padding: 0;" frameborder="0" scrolling="no" src="https://form.jotform.com/form/your-form-number"></iframe>

    below is a link to my test page.

    Best regards,
    Mike

    Hi,
    Glad to hear, what is your next question?

    Best regards,
    Mike

    in reply to: Cart hid doesn't work – Probably cache issue #1367239

    Hi,
    Thank you for your patience, it seems that your cart was pushed off the page, this is not how it is typically meant to work, I can’t tell what was pushing it but this css corrects:

    #header_main .cart_dropdown {
        right: 15px;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Shortcode doesn't work #1367237

    Hey Jan,
    Thank you for your patience, please include an admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    Hi,
    I adjusted your script again and it seems to be working as you wish, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Missing demo themes #1367230

    Hey nis59,
    Thanks for your question, this is the correct link to download the demos and this is our documentation on How to manually import a theme demo.
    The problem with OVH hosting is they have disabled the set_time_limit() function on their servers this function is used by WordPress so the import doesn’t time out, this is different than the current PHP run time limit. OVH also sets the Max input time as -1 this should be 180, in the past they have told customers that they will not change this, there is nothing we can do to correct that since it is the server settings causing the issue.
    Yesterday an OVH customer in this thread installed the demo on their localhost and then cloned it to their OVH host, which so far seems to be the easiest solution for a OVH hosted site.

    Best regards,
    Mike

    in reply to: avia video background #1367211

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Pagespeed #1367209

    Hey BenjaminSpeedtsberg,
    Thanks for your question, another member @thinkjarvis has written a couple of tutorial threads as I recall about how he achieved this but I can’t find them right now, he has a lot more experience with SEO and page speed than I, below I linked to his forum profile page, try reaching out to him and he can point you to his tutorials or advise you how to achieve this.

    Best regards,
    Mike

    in reply to: avia video background #1367208

    Hey Ramiro,
    Please try this code in the General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field:

    .avia-video .mejs-container {
    	background-color: transparent;
    }

    After applying the css, please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Background images in Color Section #1367207

    Hey Alwin,
    Thanks for your question, webp images work fine as color section background colors, please see my test page below.
    For the same top color section on my test page I added this css which hides the background image and allows the orange background color to show on mobile:

    @media only screen and (max-width: 767px) { 
    #av_section_1.avia-section {
    	background-image: none;
    }
    }
    

    If you have trouble with this css on your site please link to your test page so we can advise.

    Best regards,
    Mike

    in reply to: Problems importing DEMOS in ENFOLD #1367199

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thank you for the login, indeed I was testing with the wrong element, so I update my test page and compared the difference between the button grid and the fullwidth button and found that the buttons_fullwidth.php was missing the link title attribute {$title_attr} on line 645:
    2022-10-01_002.jpg
    I added this to your parent theme and now the title is showing.
    But there was one issue on your site, when the button is clicked and the lightbox shows the image the title is not shown, but if you use the arrow to see the next image then the title is shown. I found that this was due to your custom script so I adjusted it to exclude the buttons, please test your buttons and the link on your site that the script should remove the titles from to ensure everything works correctly.
    I will submit this to the Dev Team for their review and would expect this to be added to the next update.

    Best regards,
    Mike

    in reply to: Dynamic height of iFrame to 100% #1367160

    Hi,
    I see that you are getting a CORs error:

    (index):294 Uncaught DOMException: Blocked a frame with origin “http://neueseite.lsc-berlin.de&#8221; from accessing a cross-origin frame.
    at calcHeight (http://neueseite.lsc-berlin.de/test-iframe/:294:50)
    at HTMLIFrameElement.onload (http://neueseite.lsc-berlin.de/test-iframe/:298:159)

    so it looks like your sub-domain is cross-origin blocking, please ask your web host to setup allow cross-origin between your domain and sub-domain, this has to be done on the server.
    You can test a page on the same sub-domain and see that this will work, as in my text page.
    Typically iframes will only work on the same domain unless the server is set up to allow cross-origin.

    Best regards,
    Mike

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the link to your site, when I check your buttons have an empty title attribute:
    2022-09-30_005.jpg
    so please ensure that you have added a title to your button:
    2022-09-30_006.jpg
    if you did then check if you have a custom script or plugin removing the titles from your site.
    I have linked to my test page below and the title added to the button will show as the lightbox title:
    2022-09-30_007.jpg
    If this doesn’t help please include admin login in the Private Content area so we can investigate.

    Best regards,
    Mike

    in reply to: Dynamic height of iFrame to 100% #1367144

    Hey don_olli,
    Thanks for the link to your page, in a previous thread I found that the following script would get the height of the iframe page and set the height on load, you will note the iframe code has a function for the height. Try adding this code in your code block element for the script and the iframe link.
    This only works if the iframe is the same domain, otherwise you will get a CORs error.

    <script type="text/javascript">
    function calcHeight(iframeElement){
        var the_height=  iframeElement.contentWindow.document.body.scrollHeight;
        iframeElement.height=  the_height;
    }
    </script>
    <iframe src="https://www.lsc-berlin.de/anmeldung/working_area/anmelden.php?turnier=2" onLoad="calcHeight(this);" frameborder="0" scrolling="no" width="100%" ></iframe>

    Below I have linked to my test page of an iframe on my domain.
    If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.

    Best regards,
    Mike

    in reply to: raster layout pic landscape / portrait #1367142

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 30 posts - 10,591 through 10,620 (of 34,990 total)