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Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Nikko was able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Do you want all H1 & H2 to be changed? You can set this in the Enfold Theme Options ▸ Advanced Styling just choose the font from the drop down menu.Best regards,
MikeHi,
Thanks for the link to your page, I tested in my Chrome Dev Tools for tablet (768px) and on BrowserStack.com iPad & iPad Pro and your fallback image showed for them, please see the screenshots in the Private Content area.
Do you have a strong wifi connection? Try with the iPad plugged in to see if that helps.
Also try to clear the cache, and note that for Safari you often need to also clear the history to fully purge the cache, following these steps for Safari and note Step 4 where you will Clear the History.Best regards,
MikeHi,
Thanks for the screenshot, the following script and css will remove the hover effect of the sidebar menu and open and close the submenu items on click below the menu item.
Add this code to the end of your child theme functions.php file in Appearance ▸ Editor:function custom_sidebar_menu_open_on_click_script() { ?> <script> window.addEventListener('DOMContentLoaded', function() { (function($){ $(".menu-item-has-children").click(function() { var clicks = $(this).data('clicks'); if (clicks) { $(this).removeClass('open'); } else { $(this).addClass('open'); } $(this).data("clicks", !clicks); }); })(jQuery); }); </script> <?php } add_action('wp_footer', 'custom_sidebar_menu_open_on_click_script');Add this CSS to Enfold Theme Options ▸ General Styling ▸ Quick CSS field:
#avia-menu.av-main-nav .menu-item-has-children:hover ul.sub-menu { opacity: 0 !important; visibility: hidden !important; } #avia-menu.av-main-nav ul.sub-menu { top: unset; left: unset; position: relative; } #avia-menu.av-main-nav .menu-item-has-children ul.sub-menu li { display: none; } #avia-menu.av-main-nav .menu-item-has-children.open ul.sub-menu li { display: block; } #avia-menu.av-main-nav .menu-item-has-children.open ul.sub-menu { opacity: 1 !important; visibility: visible !important; } #avia-menu.av-main-nav .menu-item-has-children.open ul.sub-menu li:last-child { padding-bottom: 25px; }After applying the css, please clear your browser cache and check.
The expected results:

Please ensure to copy the code from the forum and not an email notification.Best regards,
MikeOctober 16, 2022 at 9:06 pm in reply to: Search resultes are showring short code in the text? #1369028Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeOctober 16, 2022 at 9:03 pm in reply to: Product Variation Images Not Displaying in Lightbox #1369027Hi,
Sorry for the late reply and thank you for your patience, the only time the product image is a link to the larger image for lightbox is when the Product Image option in the sidebar is used, this is also the only time the Product Gallery is included in the page source code:

But if you use the Product Image option the Variation Images will not show, you can only use one or the other.
This is the default Woocommerce behavior, to use additional variation images and open them in a lightbox Woocommerce has an addon plugin. There may be other plugins that will also add this feature, I don’t know, and I don’t know if this plugin requires the Woocommerce lightbox or if it will work with our lightbox as it is a paid plugin and I can’t test it.Best regards,
MikeHi,
I tested the test page linked below and made two small edits and it created two more revisions for a total of six now, I also tested the preview and found no errors.
I’m not sure what is the issue with your homepage but the copy has been working correctly for a month, perhaps you should delete the home page and use the copy.Best regards,
MikeOctober 16, 2022 at 6:49 pm in reply to: Duplication of event details using the event calendar on single events #1369021Hi,
Please try this css in Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#top.tribe-theme-enfold.single-tribe_events #main .av-single-event-content { float: none; order: unset; margin: auto; text-align: center; } #top.tribe-theme-enfold.single-tribe_events #main .tribe-events-event-image img { margin: auto; } #top.tribe-theme-enfold.single-tribe_events #main .tribe-events-c-subscribe-dropdown__container, #top.tribe-theme-enfold.single-tribe_events #main .tribe-events-schedule{ justify-content: center; margin: auto; }The expected results: https://savvyify.com/img/image/5mmz
Best regards,
MikeOctober 16, 2022 at 6:26 pm in reply to: Content Elements > icon : It doesn't move with sentence.. #1369019Hi,
Thanks for the screenshot and the link to your site, for the first request try this css in the Enfold Theme Options ▸ General Styling ▸ Quick CSS field:.page-id-378 #av_section_2 .av_textblock_section p { width: 470px; margin: auto; }For the second request try this css:
.page-id-378 #av_section_5 .avia_codeblock iframe { width: 100%; }After applying the css, please clear your browser cache and check.
Please see the screenshot in the Private Content area.Best regards,
MikeHey luismc83,
Do you mean that you are using a header sidebar layout so the main menu is vertical in the sidebar?
If so is the menu item with the sub-menu items also have an activate link or does it have no link?
Typically menu items with a toggle on click interfere with the link of the parent, so you would want to have no link on the parent so your toggle doesn’t trigger the link target.Best regards,
MikeHey Tilman,
First ensure that you have enabled the custom class option for menu items in the Screen Options
Then wrap the second word in your menu item with a span and the custom class line-break like this:Allgemeinmedizin /<span class="line-break">Naturheilkunde</span>and add the custom class line-break-item to the menu item:

Then add this CSS to your Enfold Theme Options ▸ General Styling ▸ Quick CSS field:#avia-menu .line-break-item a { line-height: 40px; transform: translateY(18%); } .line-break-item .line-break { display: block; line-height: 0px; }Now the menu item will be two lines and centered:

I was testing with the default settings for the 2017 Demo, since your settings may be a little different you can adjust the CSS to place the menu text where you wish, if you have trouble link to your page with an admin login so we can assist.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey hochenb,
Thank you for your question, mobile browsers such as Safari and Chrome block background videos from auto-playing, this has been the standard for for many years, this is why there is a notice in the elements:

Some plugins offer “Hacks” around this, but Safari and Chrome block more of these “Hacks” with each update, Enfold follows the browser rules and doesn’t add these “Hacks”
The LayerSlider may play a background video on mobile devices, but it is unknown how long this will work.As for the fallback image not loading on tablets, I tested this with the color section, I added a Background Video and checked the option Hide Video On Mobile Devices:

then I added a Custom Background Image for mobile & tablets:

Now on desktop the background video plays:

and on tablet the background image shows:

below I have linked to my test page, are these the steps you tried, if not please explain and link to your test page.
I will point out that I don’t have an actual tablet device so I tested with the Dev Tools in Chrome and BrowserStack.com which uses real devices, the standard iPad showed the background image:

and the iPad Pro showed the background video, so that was an added bonus:

Best regards,
MikeHi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
This doesn’t change the Site Layout, it only changes it for the one page that you are working on, all other pages will not be changed.
For this one page above you wrote that you want a completely empty page, so you don’t want the menu in the right sidebar correct?
I believe that you are not seeing the above backend page admin sidebar because you have customized the options, perhaps with the plugin Admin Menu Editor or perhaps with a function in your child theme functions.php, I’m not familiar with the customizations that you have made but you admin menu options are quite different that the normal options. Try restoring the default page options.

Best regards,
MikeHi,
The arrows you are referring to are part of the built-in lightbox, if the plugin doesn’t offer this feature then disable the plugin and enable the built-in lightbox.
You can not have both activate at the same time.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey schweg33,
This seems to be a duplicate of another thread you have opened, I replied here we will close this one and continue in the original thread.
Thank you for your patience and for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey schweg33,
This is occuring because you are using another lightbox plugin with the built-in lightbox feather and they are using the same javascript.
I see that you have the nextgen gallery plugin installed, I believe this is the conflict, so you will need to disable this plugin or the Lightbox Modal Window option in the theme option.
You can not have both activate at the same time.Best regards,
MikeHey Stephen,
This error means that you are using the theme plus documentation zip file, not the installable theme zip file, as you see when you extract the file it includes extra files and folders:

You want to use the install-only zip file, or extract the “enfold.zip” from your zip and install it, I did this for you.

Best regards,
MikeHi,
This site is using 4 footer columns, each column has a width of 20.5% so at 2560px the column width is 248px.
Your other site is using 3 footer columns with a width of 29.3% or 533.85px.Best regards,
MikeHi,
To have one page completely blank, you can remove the sidebar, footer, title, & header all from the Layout options in the backend of each page individually:
Sidebar Settings ▸ No Sidebar
Footer Settings ▸ Don’t display the socket & footer widgets
Title Bar Settings ▸ Hide Both
Header visibility and transparency ▸ Hide Header on this page

Best regards,
MikeHey Stefan,
Thanks for the link to your site, I see that you are using v4.8.5, with the current version v5.1.2 the mobile grid can be changed, please update:

I see that you have updates disabled on your site, so please register your theme and enter your Envato Token.
Another option to update is to download the latest version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New

after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue

then you will see the Theme updated successfully message.
Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Moh Aziz,
Please login into the support forum and open a new thread, you have asked your question through the contact form which is not for support requests.
If you have not registered to our support forum yet you can do so here.
Thank you for your understanding and for using Enfold.Best regards,
MikeHi,
Thank for the login, I see in your child theme you have a script to replace H2 tags with H1:/*H2 to H1*/ function replace_h2_on_single_events(){ ?> <script> (function( $ ) { $(document).ready(function() { $('.av-single-event-content h2').replaceWith(function(){ $newTag = $("<h1>", {html: $(this).html()}); $.each(this.attributes, function(i, attribute){ $newTag.attr(attribute.name, attribute.value); }); return $newTag; }) }); }(jQuery)); </script> <?php } add_action('wp_footer', 'replace_h2_on_single_events');When I disable this script the issue is solved, If you want to use this script please try making it more specific as to which tags to change.
Best regards,
Mike -
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