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Viewing 30 posts - 10,231 through 10,260 (of 34,992 total)
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  • in reply to: Video Element Color Play button #1371581

    Hi,
    Thanks for the link to your page, try using this css in your Quick CSS:

    .mejs-overlay-button:after {
    	content: url(https://img.icons8.com/color/80/null/play-button-circled--v1.png);
    }
    .mejs-overlay-button {
        background: unset;
    }

    After applying the css, please clear your browser cache and check.
    2022-11-06_006.png
    you can choose a different play button from this site, they are free to use and some you can choose custom colors.
    To get the link for the css, click Download ▸ CDN and copy the link, or you can download and upload to your site and then use the url to the image on your site.
    2022-11-06_007.png

    Best regards,
    Mike

    in reply to: Video Not Loading on slider #1371574

    Hi,
    Strange that the video is still not playing, I’m not sure why this is but it doesn’t seem to be related to the theme since it is working on my test site.
    Did you try Ismael’s Nginx suggestion about asking your hosting provider if the server supports mp4 videos or streaming?

    Best regards,
    Mike

    in reply to: Google map colors #1371565

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for the login, I found that your slides didn’t have the Ending Transition enabled, I did this for you on both sliders, please clear your browser cache and check.

    Best regards,
    Mike

    Hi,
    Thanks for the login, but unfortunately I can’t find a reason for this, I know you said the child theme functions.php is empty, are there any other files in the child theme, I couldn’t see because the theme editor is disabled.
    Are these two sites on the same server with the same PHP and server cache?
    Are they using an “object” cache such as Memcached, Redis, Varnish, Litespeed?

    Best regards,
    Mike

    in reply to: Compatibility issues with Popup Maker 1.16.10 and newer #1371560

    Hi,
    Thanks for your patience and for the login, I see that your bottom button popup-2090 is not working when the page footer is used, but it does when the standard footer is used.
    When you do use the page footer, the popup-2010 in the page footer does work, and it works in the bottom button, even if both are used at the same time.
    I see the issue is that the popup-2090 is limited to the page postid-2082, but for some reason the popup plugin thinks the page is no longer the correct page, but the page footer doesn’t change the page ID nor does it add a page ID, so I believe the popup plugin is somehow stumped.
    I recommend removing the page ID limitation from the trigger, since the button is only on the page that you want it to work on adding a limitation is moot.

    Best regards,
    Mike

    in reply to: Masonry Block Tiles on Mobile Device #1371558

    Hi,
    Unfortunately not because mobile devices don’t have a hover trigger, this is why the default behavior is to show the description on mobile always.
    So your option for mobile is to show the description or not.

    Best regards,
    Mike

    in reply to: Modify bullet list at page / element level #1371556

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Page 1 of 0 on bottom of Masonry Grid #1371551

    Hi,
    Glad we were able to help, I’m using WP v 6.1 on my test site and have seen no issues, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: The "Image Full Width" block does not work correctly #1371550

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Video Not Loading on slider #1371549

    Hi,
    Thanks for your patience, I copied your page to my test site and the video plays correctly, please see the link below.
    I see on your page you are getting a Mixed Content warnings so I tried testing the Really Simple SSL plugin but this didn’t help, I believe that if you fix the Mixed Content warnings the video should play like on my test site. I don’t have a siteground account so I’m not sure if they have host options to correct this.

    Best regards,
    Mike

    Hi,
    When I check your site the fonts are loaded from your site, did you already resolve this?
    2022-11-06_003.png

    Best regards,
    Mike

    in reply to: The "Image Full Width" block does not work correctly #1371543

    Hi,
    To have the image not covering the content below, change your css position: absolute; to position: relative;

    Best regards,
    Mike

    Hi,
    Thanks for the login, I see you are getting an /admin-ajax.php 500 (Internal Server Error) have you checked your server’s error log?

    Best regards,
    Mike

    in reply to: onOffice-Plugin Slider doesn\'t work #1371541

    Hi,
    Thanks for your patience, the instructions that you linked to seem to talk about customizing the plugin template, does the plugin work without customizing it?
    I checked your page with the demo and the element structures are not the same, I don’t see any similarities in the plugin slider with any of the theme sliders for a conflict to occur.
    Try testing with only the default plugin with no customization, I assume that is what the demo is meant to show to see if the structure is the same.
    Is this page created by adding the plugin shortcode to the page? From the instructions you linked to it looks like shortcode are or can be used
    2022-11-06_002.png
    but I don’t see a code block element on your page, if you added the content some other way try adding the plugin shortcode to a code block element.

    Best regards,
    Mike

    in reply to: "No Plug In Found" #1371535

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Modify bullet list at page / element level #1371534

    Hi,
    Thanks for the login, I changed your css to:

    #top .custom-bullets li {list-style: none !important; padding:0; }
    #top .custom-bullets li {padding-left: 2em; text-indent: -2em; }
    #top .custom-bullets li:before {content: '—'; padding-right: 1em; } 

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Modify bullet list at page / element level #1371527

    Hey Stephen,
    Please link to your example page with the custom class added to the [TEXT BLOCK > ADVANCED > DEVELOPER SETTINGS] so we can examine, the css probably needs a little tweaking.

    Best regards,
    Mike

    in reply to: "No Plug In Found" #1371526

    Hi,
    Our Change Log is here.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

    in reply to: Page 1 of 0 on bottom of Masonry Grid #1371524

    Hi,
    Thanks for the login, I added this css:

    .av-masonry-pagination-pagination {
    	display: none;
    }

    please clear your browser cache and check.

    Best regards,
    Mike

    in reply to: Label of form selection box not visible anymore #1371522

    Hi,
    Glad we were able to help, we don’t have a set time for the next release, but there won’t be anything you need to do as this will be included.
    If you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Google map colors #1371513

    Hi,
    Thanks for the login, I cleared the Custom Overlay Color and now the map is showing the default colors, please clear your browser cache and check.
    2022-11-06_001.png

    Best regards,
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Google map colors #1371500

    Hi,
    It sounds like you are saying that the maps has taken on the theme preset styling colors, but on my demo install the google map element doesn’t take on the theme preset styling colors.
    Please link to your page with an admin login so we can examine.

    Best regards,
    Mike

    Hi,
    When I check your page /test/ I see a button Klick mich, when I click it a contact form is shown, and another click hides the form.
    So this is working for me on Windows in Chrome, Firefox, & Edge, perhaps you have already sorted this out?

    Best regards,
    Mike

    in reply to: Gravity forms bug #1371498

    Hi,
    Your site seems to be down, please check.

    Best regards,
    Mike

    in reply to: I used Enfold Spa and I have a problem on mobile… #1371495

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    in reply to: Perfect Grid with no space or borders in between pictures #1371492

    Hi,
    Glad we were able to help, and thanks for the suggestion, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

    Hi,
    Thanks for your patience, I have reviewed your page and have come to the same conclusion as Ismael the reason the list of links at the bottom of the page moves is because the portfolio-details-inner div gets it’s height set based on each slide’s height, so the solution is to set a minimum height for the element. But the minimum height will be different for each device width and unfortunately I don’t see a way to make this automatic because the slides are not added to the element on page load they are only added after each link is clicked so it can not be calculated before hand.
    Since you are still adding content to the slides you will need to first add all of your content, then manually check each slides height for each screen width and add media queries for the portfolio-details-inner minimum height.
    For example, currently you only have content in slides one & two, so the media queries for mobile (425px), tablet (768px), and desktop (up to 2560px) would look like this.

    @media only screen and (max-width: 767px) { 
    #main .portfolio-details-inner {
        min-height: 790px;
    }
    }
    @media only screen and (min-width: 768px) and (max-width: 2560px) { 
    #main .portfolio-details-inner {
        min-height: 1036px;
    }
    }
    

    Best regards,
    Mike

    in reply to: Perfect Grid with no space or borders in between pictures #1371485

    Hi,
    Glad this helped, sorry there is not a listing of all the inner div’s for the different elements, it would be too much, the best approach is to examine the elements with the browser Dev Tools or the browser inspector.
    Unless there is anything else we can assist with on this issue, shall we close this then?

    Best regards,
    Mike

Viewing 30 posts - 10,231 through 10,260 (of 34,992 total)