Hi,
We could try updating and seeing how it goes since it is a staging site and we can easily roll it back.
As for future updates on the loop-index.php it’s hard to say, I don’t think it changed for a very long time and then the big change for version 5 was because WordPress made a big change and PHP8 was rolling out, so my guess is that it may not change for a long time.
Do you know what the customization was meant to do? I don’t see anything major on your blog page, if your customization was to just move some of the elements around like the date below the post for example then we could just use some javascript instead and you won’t need to use a custom loop-index.php at all.
Let me know what the customization was for and perhaps I can try to make the same changes with javascript first before we try updating.

Best regards,
Mike

Hi,
Glad to hear this is helping you, when I test your website name in the top left corner from the dashboard it seems to go to your new page, also when I click your logo on the site and when I click you first menu item.
So I believe this is working correctly, Please see the screenshot in the Private Content area.

Best regards,
Mike

Hi,
Do you mean like the new page I created for you?
Try setting that page as your homepage in the theme settings and use it, it’s already corrected to use with the plugin.
I had also corrected all of your other pages because you said you were pressed for time.

Best regards,
Mike

Hi,
Sorry, I don’t know what a PIM (Product Information System) is, but it sounds like a database of products with their prices and other info in a woocommerce format.
Is this correct?
And when you import it fills in the woocommerce tables in the database?
If so then it doesn’t make sense that you want to use the ALB because the products are not using the ALB elements, the theme will not automatically convert the products and the import doesn’t include the builder element used.
Please see my previous post, I believe you are misunderstanding the difference between the WordPress editor and the Advanced Layout Builder.

Best regards,
Mike

Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

Best regards,
Mike

Hi,
Thank you, I tested the FTP and it seems to be the same and working, but I couldn’t login to the staging site with any of the logins posted in the past, I tried each one twice unless I missed one. Please check and post the staging site admin login.
Thank you for your patience.

Best regards,
Mike

Hi,
ACF is your plugin Advanced Custom Fields
I don’t see how the Header.php and Footer.php would change the layout it is not expected.
How about we try again, please restore the staging site back to the old version that is correct, and then I will investigate it first and then try to update again and see what happens.
Sorry for the back and forth, but I have not seen this kind of error before.

Best regards,
Mike

Hey lenalavendel,
Thanks for your question Try adding this code to the end of your child theme functions.php file in Appearance ▸ Editor:

function masonry_sort_slash_to_hyphen() { ?>
  <script>
window.addEventListener('DOMContentLoaded', function() {
(function($){
  $('.av-masonry-sort .text-sep').each(function() {
    var text = $(this).text();
    $(this).text(text.replace('/', '-')); 
});
})(jQuery);
});
</script>
  <?php
}
add_action('wp_footer', 'masonry_sort_slash_to_hyphen');

Please ensure to copy the code from the forum and not an email notification so the symbols are not converted.

Best regards,
Mike

Hi,
We should close this duplicate thread – I answered your other thread.

Best regards,
Mike

Hi,
I am starting to think we are talking about different things, because pressing a blue button when you go to edit a page is not an issue.
So lets back up, woocommerce products do not use the Advanced Layout Builder by default, they use the WordPress editor, such as the classic editor.
This is the default view of a woocommerce product, it is not the Advanced Layout Builder.

If you use the Advanced Layout Builder to build a product you must manually create the layout with the product elements like this:

Now you can not import products and have the theme convert them into Advanced Layout Builder product pages, you wouls need to manually do this.
I think this is where your confusion is, if you import 500 products from another theme with woocommerce then you will be using the same classic editor, or block editor that you used before.
If you are importing 500 product from a Enfold theme where you manually created each product with the Advanced Layout Builder using the ALB elements, then you would simply press the blue ALB button at the top of the page.

Best regards,
Mike

Hi,
It is our mistake, we recently discovered that unclosed HTML tags in the title fields was causing the theme to try to auto-correct the unclosed tags, but it didn’t always do so correctly causing some pages to crash sometimes. So the Dev Team added the warning to the title fields and created the plugin, but it seems that we didn’t catch all of the demos that had used these tags.

Best regards,
Mike

Hi,
Did you copy the code from the forum? Copying from an email would cause this error.
Your child theme functions.php will not be changed in an update.
I tested this on my test site before I posted it and I didn’t receive an error, please include an admin login in the Private Content area so we can check.

Best regards,
Mike

Hi,
The only import we recommend is the WordPress import feature, we don’t have a way to activate the ALB builder, when you use the ALB WordPress activates it for the next time you edit the page. I guess you could examine your database to see what WordPress is doing, but we have no recommendations to do this automatically.

Best regards,
Mike

Hi,
Our Dev Team created a plugin to solve the issue of HTML not being allowed in the title fields, so please install the plugin which is linked above.
The plugin changes ###lt### into <
So instead of the HTML code for a phone number link add this instead:
###lt###a href=tel:5551234567###gt###(555)123-4567###lt###/a###gt###
just change the number to yours.

Best regards,
Mike

Hi,
Thank you, I have removed the image.
and thank you for explaining, so at this point can you explain do you want to change the font or change the color of the font?
To change all fonts go to Enfold Theme Options ▸ General Styling ▸ fonts to change the font only for one type of heading go to Enfold Theme Options ▸ Advanced Styling and choose the heading.

Best regards,
Mike