Forum Replies Created
-
AuthorPosts
-
December 4, 2022 at 12:48 am in reply to: Image scroll/fixed mix up & image scale on different devices #1374973
Hey Farbenpunkt,
Thank you for your patience and for pointing this out, but I believe what you are experiencing is the workaround for Safari which does not support parallax. This is a known Safari limitation. But perhaps the workaround is causing another conflict that you have found, I’m not sure as we have not had any reports about this.
If you would like to make a text page demonstrating this we can have a member with an iPhone or iPad check it and try to recreate it.Best regards,
MikeHi,
audreyweddingsalon it has been 6 days since we have heard from daymove, if you are still looking for help with your issue please open a new thread with the url to the page in question and an admin login so we can be of more assistance. It gets confusing when we are working on more than one site per thread. Thanks for understanding.Best regards,
MikeHey celinemahuas15,
Thank you for your question, I have linked to the demo zip file below, please see our documentation for manually uploading the demo files.
Please note that the demos only include two files, .txt & .xml, the css and images are downloaded via the information in the .xml file.
I believe the error you are getting is because the WordPress import function is interrupted because OVH hosting has disabled the PHP set_time_limit() function, this function ensures that the WordPress import doesn’t time out, this is different than the current PHP run time limit.
But the Parallax demo is small so perhaps it will work for you.
If not I recommend importing your demo on a localhost install and using the Duplicator plugin to migrate/clone it to your OVH host.Best regards,
MikeDecember 3, 2022 at 11:55 pm in reply to: Best way to combine text & images to ensure that the responsiveness still works? #1374966Hey willbaer,
Sorry for the very late reply and thanks for the screenshots.
For question 2 to move the image on top for the page /kontakt/ on mobile please try this css:@media only screen and (max-width: 767px) { #top.page-id-156 #av_section_1 .entry-content-wrapper { display: flex !important; flex-wrap: wrap !important; } #top.page-id-156 #av_section_1 .flex_column.avia-builder-el-first { order: 2 !important; } #top.page-id-156 #av_section_1 .flex_column.avia-builder-el-last { order: 1 !important; } }
For question 1 for the page /uebermich/ please try using a grid row element with the text in one cell and the image in the other cell so the image is closer to the text an about the same size, I beleve this is what you are asking.
If you are not sure what I mean try cretaing a copy of the page to a test page and include an admin login so we can demonstrate.Best regards,
MikeHi,
Thank you for your patience and the login I changed the h3.team-member-name css to include float:left; and added css to remove the float when it is a popup:h3.team-member-name { font-size: 18px; float: left; } .mfp-content h3.team-member-name { float: none; }
so now before popup it is like this:
and when poped up it is like this:
please clear your browser cache and check.Best regards,
MikeHi,
Thank you for your patience, I tried to read through this thread to see what point you are at now and it seems that it is the font, but compared to our restaurant demo the heading fonts are the same:so I’m not sure if you have already resolved this? I also tried the login but the user seems to have been removed.
If this is resolved please let us know so we can close this thread, thank you.Best regards,
Mike-
This reply was modified 2 years, 8 months ago by
Mike. Reason: remove image
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey Greg,
Try this css:#top.home #av_section_1 .av-section-color-overlay { background-image: url(https://flowismedicine.com/wp-content/uploads/2022/08/Shutterstock_2178945373.jpg); }
You can also remove your custom css as it is not correct because it is missing the “url(…)” from the rule.
#top.home #av_section_1 { background-image: /wp-content/uploads/2022/08/Shutterstock_2178945373.jpg !important; }
Best regards,
MikeDecember 3, 2022 at 9:45 pm in reply to: Warning "characters might break ALB…backend or frontend." #1374948Hey Nic_007,
Thanks for your question, title field do not support HTML, thus the warning.
If you found this in a demo then please let us know which one so we can remove it from the demo, you should remove it from your site.
If you need a some help applying css to a title field please link to the page and explain what you want to do, but please do not add HTML or emoji’s to title fields.Best regards,
MikeDecember 3, 2022 at 9:37 pm in reply to: Hamburger menu overlay on mobile hz not displaying correctly #1374947Hey gporter,
Thanks for the link to your site, it looks like there is some custom css causing a conflict, note that at horizontal the burger menu is on the left and for portrait the burger menu is on the right. I couldn’t login to check because the password field will not allow me to enter the password, if you have a login plugin please disable it so we can login.Best regards,
MikeHey scknoll,
Thanks for the link to your site, try changing your first css to this:.menu-item-top-level:not(.menu-item-mega-parent) .sub-menu li:last-child { border-bottom: 6px solid #cc0000 !important; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Try this[nolink] © Copyright – xyz.com
If you still have trouble please include an admin login so we can check.Best regards,
MikeHi,
Unless there is anything else we can assist with on this issue, shall we close this then?Best regards,
MikeHi,
Thanks for the screenshot and the link to your two pages, I tested by adding items to the cart and then checking those pages and to hide the cart please try this css:.page-id-22855 .cart_dropdown { display: none!important; } .page-id-97578 .cart_dropdown { display: none!important; }
After applying the css, please clear your browser cache and check.
Best regards,
MikeHey lkhst,
Thank you for your question but I don’t know what Edwiser Bridge is, is it this plugin?
This looks like it is for Moodle, but I have not heard of this before nor seen it asked on our fourm before, so I don’t know how we are going to be able to assist with this without first learning how to use Moodle and the plugin first. We have limited ability to assist with third-party plugins and not all plugins work successfully with Enfold.
With the tens of thousands of plugins available this would be very hard to do.
I see your site is getting a javascript error:
but I don’t know where it is from, I recommend first disabling your other plugins and see if Edwiser Bridge then works, if not try making a screencast of the steps how to reproduce the error and another the same steps with the expected results, in a different theme, and an admin login so we can follow the steps and see if we notice what the error is.
Please note that the Twenty Nineteen theme doesn’t have a built-in page builder like Enfold does so it is not a good comparison.
Thank you for your patience.Best regards,
MikeHi,
Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for your question, I believe that the WP Reset plugin works well as I use it on my test demo site for the past 5 years and have not had issues. I often need to use it to install different demos, sometimes daily, to help customers, and have never seen database issues.Best regards,
MikeHey Nic_007,
The easiest way to remove the backlink in the socket is to add[nolink]
in Enfold Theme Options ▸ Footer ▸ Copyright please see our documentation here.Best regards,
MikeHi,
Thanks for your update, since you are starting a new topic we will close this one, thanks for using Enfold.Best regards,
MikeDecember 3, 2022 at 1:58 pm in reply to: Error message: cURL error 28: Connection timed out after 10001 milliseconds #1374903Hi,
Thanks for the login, I see that it looks like you have a site built with WPBakery Page Builder I would not recommend importing a demo site into your current site, Enfold includes it’s own custom page builder Advanced Layout Builder which can not be removed and other page builders conflict with.
If you want to migrate to Enfold and page builder I recommend creating a new WordPress install in a sub-directory or sub-domain and then import the demo there. The WPBakery shortcode is not compatible with our builder so you will need to create each page from scratch and not import them.
I don’t think this is the reason the demo import is not working, it’s probably a security option on your server. Please check your PHP settings to see if the secure options are activated.
If “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
then try turning these “on”.
If this doesn’t help we can take another look on your new WordPress installation.Best regards,
MikeHey wgertler,
Thank you for your question, you can add screenshots by uploading your images to a screenshot host and pasting the HTML code or link in your post or the Private Content area.
I will try to answer your questions.
1: each link should be a new page
2: I checked our different gallery elements and I didn’t find one that includes tags or metadata with the image grid, only the title & excerpt. So I would recommend looking for the plugin that will meet your needs and using it’s shortcode to display it on the page.
3: randomize may be possible but due to question 2 you should ensure this is included with your plugin.
4-5: the theme has a lazy load option built-in, please don’t use Smush it has a conflict over the past year that Smush has not corrected yet, most likely your plugin will offer a “Infinite Scroll” option which is a type of lazy load where more images are shown the more a user scrolls, this probably be the best choice.Best regards,
MikeHi,
I’m sorry for not explaining it better, try adding the css in the Enfold Theme Options ▸ General Styling ▸ Quick CSS field or in the WordPress ▸ Customize ▸ Additional CSS field.Best regards,
MikeDecember 3, 2022 at 1:47 am in reply to: New versions of Enfold not available on Theme Update via Enfold Dashboard #1374848Hi,
You have two different issues, the first one is that you are trying to use the API that is no longer in service, so that theme you will need to manually update as I posted above.
The second issue is that your test site requires the host file to be edited to connect to, and Envato is not going to do this so the Token on that site will give you the 403 error.
I recommend now that your dev test site is updated check that everything is working correctly and don’t worry about if it can update or not.
If everything works correctly, backup your live site then manually update your live site as I posted above. Afterward your live site will connect properly to Envato and you can update automatically in the future.
But I would recommend always testing updates on your dev site first and as long as it is going the be hidden, requiring the host file to be edited you will need to update it manually.Best regards,
MikeDecember 2, 2022 at 10:18 pm in reply to: New versions of Enfold not available on Theme Update via Enfold Dashboard #1374837Hi,
Thank you for your patience, I tried to login to your dev site but I get a DNS error, so I assume that this site is down.
I see that your live site is using v4.7.5 I believe there was an error in this version so you will need to manually update and then future updates will work successfully.
To update your version of Enfold you will need to download the latest installable WP version from your Theme Forest account and upload it to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeDecember 2, 2022 at 10:06 pm in reply to: title/description of gallery pictures are not shown #1374835Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thanks for your patience, via FTP I see that you have a lot of files added to your child theme,
are all of these customized?
What version were these from?
The only way that I can see in finding the error is to create a staging copy of the site and then remove your customized files and add them back one at a time to find which one is causing the error.
Does the error occur if you use the regular footer instead of the footer page?Best regards,
MikeDecember 2, 2022 at 7:29 pm in reply to: Open on click a submenu and close the one previously opened #1374826Hi,
I see that in the first site that Guenni007’s code is working in your mobile menu has sub-menu items, for which the toggling occurs.
But on your second site I don’t see any sub-menus, all menu items are top level so there is nothing to toggle.
Try making the menu on the second site like the first site.Best regards,
Mike -
This reply was modified 2 years, 8 months ago by
-
AuthorPosts