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Hi,
Thanks for the screenshot and the link to your site, your image is cropped, I recommend using the plugin Simple Image Sizes, it will let you change the image crop to false.
After you make the changes you will need to use the plugin Regenerate Thumbnails to change all of the thumbnails.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 23, 2022 at 8:14 pm in reply to: Hide titles and descriptions when you hover on images or thumbnails in masonry #1377269Hi,
Glad Guenni007 could help, thank you Guenni007, shall we close this then?Best regards,
MikeHi,
Thank you for the link to your site when I check your slider the arrow background image is 200px square but the space is only 60px so the arrow looks wrong:

please try addingbackground-size: contain;to your rules like this:#top .avia-layerslider .ls-nav-prev { background: url(/wp-content/uploads/2022/12/previous.png) center center no-repeat; background-size: contain; } #top .avia-layerslider .ls-nav-next { background: url(/wp-content/uploads/2022/12/next.png) center center no-repeat; background-size: contain; }After applying the css, please clear your browser cache and check.
This is the expected results:

Best regards,
MikeHi,
Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 23, 2022 at 7:38 pm in reply to: Open on click a submenu and close the one previously opened #1377263Hi,
Glad Guenni007 could help, thank you Guenni007, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHey lzevon,
Thanks for the link to your site but the login is not working, nonetheless I believe your issue is caused by the smushit plugin, please try disabling the lazyload option in the smushit plugin.
This is a conflict known to smushit, unfortunately we can not fix the plugin it needs to be done my the plugin author.Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad Ismael could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 23, 2022 at 2:16 am in reply to: Social Media Icons / Top Bar on Right do not appear on mobile version #1377171December 22, 2022 at 8:54 pm in reply to: logo does not adjust as desired / unwanted lightbox effect on linked images / .. #1377151Hi,
For the mobile portrait logo try this css@media only screen and (max-width: 767px) and (orientation: portrait) { .responsive #top .logo { width: 100%; } .responsive #top #wrap_all .container { width: 100%; max-width: 100%; } .responsive #top .logo a { height: 14vh; } .responsive .logo img { height: fit-content; max-width: fit-content; max-height: fit-content; } }In this css the width of the logo is set by the height of the logo link (a) we can’t use a percentage so we use visual height which may be a little tricky depending on the device, in my test the
height: 14vh;seems to be the sweet spot but feel free to adjust to best suit your tests.Best regards,
MikeHi,
I added a feature request for TikTok to be added to the social profiles. For now please add it by following our documentation: How to add Custom Social Icons to Enfold options
You will need to upload a custom SVG image to fontello.com because it doesn’t have a TikTok option yet.
Here is an example thread of adding TikTokBest regards,
MikeDecember 22, 2022 at 1:48 pm in reply to: Open on click a submenu and close the one previously opened #1377110Hi,
I’m not sure what the issue is in the mobile menu, can you post your page publicly so @Guenni007 can also see the page and perhaps spot what can be adjusted in his code?Best regards,
MikeDecember 21, 2022 at 8:28 pm in reply to: getting Internal Server Error or sometimes Gateway Timeout Error #1377042Hi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
Thank you for your patience but I’m not sure what you mean. Do you mean the cropping of the slider image or the placement of the slider image in the slide?
To adjust the Crop Position please see this article: Adjust WordPress Image Crop Position
For the fullsize slider image try adding this to your child theme functions.php:
add_image_size( 'featured_large', 1500, 630, array( 'center', 'center' ) );
and then regenerate your thumbnails using the regenerate thumbnails plugin.Best regards,
MikeHi,
Thanks for your patience and the link to your site when I check on desktop all 3 are the same height, I assume that you have sorted this out, Please see the screenshot in the Private Content area. Shall we close this then?Best regards,
MikeDecember 21, 2022 at 2:28 pm in reply to: Hide footer menu on mobile + show navigation "up" arrow instead #1376985Hi,
Glad to hear that you have this sorted out, for future readers to hide a footer menu on mobile you could use this css:@media only screen and (max-width: 767px) { #socket .menu { display: none; } }After applying the css, please clear your browser cache and check.
We will close this thread as you have asked, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeDecember 21, 2022 at 2:21 pm in reply to: logo does not adjust as desired / unwanted lightbox effect on linked images / .. #1376984Hi,
Thanks, now that you point it out I see it, for the logo on mobile landscape try this css:@media only screen and (max-width: 820px) and (orientation: landscape) { .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 216px !important; } #top #header_main > .container.av-logo-container { height: 150px; line-height: 150px; } }After applying the css, please clear your browser cache and check.
Please see the screenshot in the Private Content area.Best regards,
MikeDecember 21, 2022 at 1:35 pm in reply to: Social Media Icons / Top Bar on Right do not appear on mobile version #1376981Hi,
Thanks for sharing Guenni007 so if you are using a compression level of 55 would you change your function to this for future uploads:add_filter("avf_jpeg_quality", "avf_set_quality_mod", 9999, 1); add_filter("avf_wp_editor_set_quality", "avf_set_quality_mod", 9999, 1); function avf_set_quality_mod($quality) { $quality = 55; return $quality;}does the plugin reSmush.it not change this for future uploads?
It looks like the Image Quality option in the top right sets the compression level, so it looks like you may not need to add the function?

Best regards,
MikeHey navindesigns,
Thank you for the link to your site please try this css:@media only screen and (min-width: 990px) and (max-width: 1399px) { .html_header_transparency #top #full_slider_1.avia-builder-el-0 .container.caption_container, .html_header_transparency #top #full_slider_1.avia-builder-el-0 .slideshow_caption { padding-top: 180px !important; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeDecember 21, 2022 at 2:36 am in reply to: Social Media Icons / Top Bar on Right do not appear on mobile version #1376950Hey Eleina,
Thank you for the link to your site please try this css:@media only screen and (max-width: 479px) { .responsive #top #wrap_all #header .social_bookmarks { display: block; } }After applying the css, please clear your browser cache and check.
Best regards,
MikeHi,
Glad Rikard could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
MikeHi,
It doesn’t look like your developer tried my suggestion of removing your customized files from the child theme and adding them back one at a time to find which one is causing the error.
I have tried to suggest this earlier because your child theme is using over 40+ customized files, including files from the templatebuilder, and the includes and woocommerce directory.
Any of these files could be causing the error.
When your developer switched to the default WP theme (like twenty-twenty) he was disabling your child theme and the parent theme, which is not isolating the issue or testing which of your customized child theme files are causing the issue.
Please recall earlier when you tested disabling the child theme and only using the parent theme the issue didn’t occur. So we already know that it is in your child theme, perhaps you didn’t point this out to your developer or perhaps he didn’t understand.
Please ask him to try this.Best regards,
MikeHi,
Thanks for the feedback that page didn’t use the same settings as the other pages, since you want it to work on all pages all of the elements will need to use the same settings.
To add more height I added this css:#av-sc-portfolio-1 .grid-content { min-height: 220px; }This might seem like a lot of space on some pages, but on other pages when the elements have more content it is just right, please see the screenshot in the Private Content area.
Best regards,
MikeHey acscreativenew,
Thanks for the login, your script was added correctly but it was giving an error because of the way it was written.
I changed it to this:window.addEventListener('DOMContentLoaded', function() { (function($) { $('p').hide(); }(jQuery)); });please check.
Best regards,
MikeHey scosee,
Thanks for the login to your site I found that you had this css in your Quick CSS that was hiding the menu, I commented it out so your menu would show and you would know which css was causing this.
Look in Enfold Theme Options ▸ General Styling ▸ Quick CSS field
/*#header_main_alternate{display:none;}*/Best regards,
MikeHey NonSuch,
Thanks for your question, importing the theme settings would not change your user logins, unfortunately, you can only change the theme settings from the theme dashboard.
Do you mean that the whole site has crashed or the login has changed?
If you mean the whole site has crashed then you could rename the theme directory via FTP to force WordPress to switch to one of the default themes and login again, but this would not help you change the theme settings file because you would need to activate the broken theme to upload a new theme settings file.
Try seeing if your webhost has a recent backup you could restore to.Best regards,
MikeDecember 20, 2022 at 8:14 pm in reply to: Continue shopping button – Redirect to the currently visited product category #1376922Hey Chrisxx1982,
Thanks for your question but I have not seen this as an option in a default woocommerce install, you may need to see if woocommerce offers this as an addon plugin.Best regards,
Mike -
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